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Shiprocket Complaints & Reviews

www.shiprocket.in
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Updated: Mar 23, 2025
Complaints 472
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So far, so good. Shiprocket is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Shiprocket will keep up the work and continue to help more customers with their concerns even better 🤝
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Shiprocket reviews & complaints page 16

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J
Jai Thala
Oct 8, 2021
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Fraud online site

Address: NO 40 6ST CROSS STREET SRIRAM NAGAR PRAKASH NAGAR MAIN ROAD THIRUNINRAVUR CHENNAI 602024

I ordered sony ear buds combo pack but delivered boat damage headphones and I can't return this product...
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F
Flexoprice
Oct 6, 2021
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Fraud by customer care

I have shipped one order through Shiprocket by Ecom Express Courier partner AWB - .[protected].The delivery boy fake remarks everytime while delivering that address was incorrect and not make a single call to customer to verify address however address was correct and he was just giving fake remarks. I registered a complaint against this in Shiprocket customer care and they did nothing... I reach out Sr. Executive ( Ankur, Sharik, Shahid ),...
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Steve Cj
Oct 5, 2021
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I haven't got my product delivered but I got an email saying it is already delivered .

Address: Theverthundiyil ( h ) Chethekal p.o Ranni , Pathanmthitta Kerala

Hi,

I ordered a neck pendant from Lavastra, it was supposed to be delivered to me by oct 3 . But I got a message in oct 3 stating my product is delivered but it wasn't . Ig everything is a scam : )...
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Rakibul Hossain
Oct 4, 2021
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Headphone

I have order the product on 21st sept. On 27th sept it reached KOLKATA according to tracking. However, after that there is no movement of the product. I would never ever recommend to use SHIPROCKET as delivery services. They doesn't have any customer care for the buyers. Are you joking. Who made you the number 1 courier company. Look at the complaints. You are going to fail big time if you continue providing this type of services. Just fade...
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Lowrence Mallick
Sep 30, 2021
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Not taking action against complaint refund is not solution for all

Address: x135 mangolpuri

Dear ship rocket i file A complaint against misguide of customer when customer is all in this market. I shipped a parcel[protected] to 12 sep for my customer and your delivery boy said to my customer they are fake or please cancel the order. And they not delivered in 3 of attempt daily they call to customer and ask for address or location and said I will come in 10 mins. This is one complaint.

After rto i send it again...
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Prachi Daddikar-Joshi
Sep 28, 2021
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Received different product, returned it, still not received ordered product even after one month

Address: Unchgaon, kolhapur , Maharashtra

Received different product, returned it, still not received ordered product even after one month
Tracking information
https://sacjewellery.shiprocket.co/tracking/[protected]...
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Sunish Jauhari
Sep 27, 2021
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Product not delivered - delivery boys are compulsive liars!!

This is the second time in two months I have suffered endless delay and lies from the Shiprocket delivery guys. They have fancy WhatsApp messaging service that randomly claims that they tried to deliver the product but couldn’t because home was closed!! My home is never closed… there’s no call from the delivery boy, no intimation - just plain lies. This company needs to be banned....
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Prajjawal
Sep 27, 2021
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Incorrect Wallet amount

Money was debited and showing successful in my gpay but in shiprocket wallet it's showing 0.0 amount....
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Savie202
from Mumbai, Maharashtra
Sep 26, 2021
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Rude behaviour of the Delivery person

A delivery person from shiprocket called me to get a help to reach at my place so i asked my parents not to leave the house as he was just next to my building but he dint turn up..
my parents wer waiting for that person so that after taking the delivery they can move out …. This is very UNPROFESSIONAL
Sharing his number [protected]
AWB [protected]...
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shamid123
from Pulwama, Jammu and Kashmir
Sep 25, 2021
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Cancel my order please

I want to cancel my order shipping with ecomexpress order id IDTHOT25SEP567 i am out of city i cant accept my product...tracking id is[protected]... My name is Shamid Manzoor from Pulwama Kashmir......
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V
vickythapa
from Kolkata, West Bengal
Sep 24, 2021
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Rude behaviour of courier boy.

I have a parcel to be delivered by Shiprocket courier service but the courier boy namely Suvankar Bose (Mob: - [protected]) refuses to deliver my product at my doorstep and took the product with him. He behaved very rudely. He is too much unprofessional. I am from Kolkata, West Bengal....
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Prerana.sahu
from Bhilai, Chhattisgarh
Sep 23, 2021
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Wrong product delivered

Address: Qr. No.-3/c, street-04, sector-4, bhilai, c.g., 490001
Website: Insta profile- kurti.collection_

I have ordered 3 kurti of Rs-999 on 18th sept and after payment i got a wrong product on that packet. And dealer also not replying to my calls and messages.
I want my money refund or product exchange....
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Tulagbag
Sep 21, 2021
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Fraud company. Thieves. Liars

Pls note that my shipment was delivered on the 15th of September 2021. My customer has confirmed the same, has made the COD payment for Rs.6820, has unpacked, and has already started using the parcel content.

I require the status to be updated as delivered and not RTO. It’s a wrong update. Neither are they paying my COD amount. On top of that they are telling me to harass my customer by telling them to pack products again...
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Hamid Ibrahim
Sep 21, 2021
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Order Not Being Delivered

Address: Sivasailam Street, T. Nagar, Chennai

Everyday for the oast 3 days, I'm just getting an SMS saying "OTP for cancellation" and it says I refused the order but I clearly didn't. Please do something about this
I'm receiving the product in Chennai...
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T
Three Star Vlogs
Sep 20, 2021
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Order not received

Address: Janata colony Talur Tal-Sandur Dist-Bellary 583123

Sir,
My name is Muiniddin Abdulgani Latif I was one samsung blutooth order in VLEBAZARour order is prepaid but some days suddenly I got msg Our order ID No 998528 is Delivered. I was shocked because this oreder not received me How is it possible ?This is [censored]e Delivery report sir . I feel realy bad justice me and find my oreder and give me sir .Take hard action on your Fake Delivery Resport showing Executive or Boy..I hope you give...
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N
nunacitm
Sep 16, 2021
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Product is not delivered but it marked delivered on the website.

I have not received my courier from Shiprocket company yet (16-sep) but it is showing on the website that the product is delivered on 9th Sep.

Tracking ID: [protected]

I want the product should be delivered asap and should be fined to this company as they are giving false information....
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F
Fabmania
from Surat, Gujarat
Sep 15, 2021
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Delivery too much delay

Address: Delhi
Website: www.shiprocket.in

My AWB NO. [protected]
I SHIPPED my courier through shiprocket by courier partner expressbeez.
I SHIPPED my courier on 27 augast 2021
But till i didn't get satisfied answer from the company.
They are not updating any status not trying to contact me to resolve this issue
My courier amount is 7600/- and for this courier i paid 650/- as a shipping charge.
So today is 15 September 2021.
My customer...
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Prem Anand C
Sep 14, 2021
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Wrong Product sent - Hold the Payment to the seller - AWB No.19041197646594

Address: E1-14-23, 8th Cross Road,, IIT Madras Campus

Sir,

I am Prem Anand C from chennai. Recently I have been ordered in timecontrol.in website for xiaomi mi pad 5 tablet as per order # TC-1528 on 10.09.2021 on COD option. That order package has been shipped through Shiprocket platform / Delhivery with AWB No.[protected] and it delivered today and paid by me for Rs.2, 599/- through GPay - UPI Transaction Id.[protected] / Google Transaction Id CICAgODKqqrfVQ. But when I...
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C
Chirods
from Udaipur, Tripura
Sep 12, 2021
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Pickup not attempted 3 days

Dear sir/madam,
I am chiranjit Rudra paul I am booking one order on 3/09/2021 iam till waiting 6 days 09/09/2021 no pickup attempts.AWB number is[protected].then I am cancel this order and booking new order 09/09/2021 morning this shipment AWB Number is[protected]/09/2021 status show out for pickup.but till 3 days 11/09/2021 same status show but no agent come and no phone call plz pickup my persal.I am not waiting any more...
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A
Aashi tae
Sep 10, 2021
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AWB number 4867613721351

Why pickup of my order is delayed pls, pls deliver my order as soon as possible because I need the product badly...
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