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Shiprocket Complaints & Reviews

www.shiprocket.in

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Updated: Mar 23, 2025

Complaints 472

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33

Unresolved

439

So far, so good. Shiprocket is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Shiprocket will keep up the work and continue to help more customers with their concerns even better 🤝

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Parcel not delivered

Irresponsibly kept me awaiting and asked for cancellation and reassignment

Product delivery was not attempted, OFD locked applied

Most useful reviews

beware of shiprocket - they are fraud for sellers

Showing Unexpected scan

Wallet money to bank account

Featured stories

Constant pickup delay

Delay in pickup

DTDC lost my courier

Shiprocket reviews & complaints page 10

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I ordered this.

Order Packed: Hi Rahul, your BRAND MARTS order containing Newly Series 7 With Airpods.. is packed. Powered by Shiprocket

Order Shipped: Hi Rahul, your order BH11JULY33494 from BRAND MARTS is on its way with Amazon and AWB[protected]. It will reach you by 20th July 2022. Track here https://shprkt.in/MzECpDoPdVkX?t=344ef . Powered by Shiprocket
Arriving Today : Your order from BRAND MARTS...

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I ordered Arriving BRAND MARTS containing Newly Series 7 With Airpods.. by Shiprocket. But I received a wrong company local watch. Request for refund as soon as possible....

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Address: Jp nagar 1st phase 560078

I have booked i smart watch but today 13.07.2022 delivered amazon delivered wrong item delivered the order id is DS8JULY3132 from BRAND MARTS. Share your feedback at https://shprkt.in/BsrXEwD3Imoy?t=a9481 . Powered by Shiprocket
And tracking id[protected]
Above mention link geting but there is no option returns or refund kindly resove the issue...

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Phone/Mobile:
[protected]
Email:
[protected]@gmail.com

I send the courier through shipeocket through delhivery courier around 2 weeks ago from chennai to port blair. But couriers dint reached the destination till now.they are not available in phone also..its Very urgent to reach there...because it is a medicine for cancer patient but no response from your when ever I track the status it's showing the same...

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Address: Shiprocket, Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi- 110030

We Placed an order on 29th Jun 2022 (Order ID[protected]) to GAS VENDOR, ARGARA CHOWK, NEAR MASJID SM STEELm Katihar, Bihar
854105, India. We send medicines to this same address each and every month through Shiprocket only. But last time the above-mentioned order is not delivered and initiated to RTO and they deducted Rs.192.50/- from my Shiprocket Wallet too. The reason they said that the Pincode is UNDELIVERABLE. If they are true...

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I have booked a parcel from Shiprocket AWB : SRTC[protected] which was suppose to be delivered to the customer on 2nd of july, but that consignment has been returned back to my destination and no message has been passed to me. My package is in my city yet they are not delivering my package to my office. now I want full refund of my money from them. My customer has already cancelled the deal and filled a fraud case against my company. Shiprocket...

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Parcel already delivered to customer and the cash of ₹5245/- was collected by the delivery person. Now, the delivery person has stolen the cash and placed an information in the shipment panel that the order has been rejected by the customer and will be RTO. In the parcel, instead of original goods(which have been already delivered) he placed a pillow and made a false RTO. Proof of delivery to the customer has been attached to this email...

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In the status It is showing as delivered but courier is not yet delivered i am getting my orders from all the apps except this one not same address working everywhere but not at shiprocket I didn’t even get a call from delivery boy also...

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Address: Jalna, Maharashtra

Sir your cheating with sellers.

I think you sell our buyer data with fraud agency's. Or you self do fraud with our buyer.

Some one calling our buyer before delivery and said to do payment on their own number. He said to buyer if you don't pay. We will send your parcel return to seller.
That why our buyer confused. And called me and tell about that.
This is very discusting. Its not accepted from...

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Hi Sir/Mam

I have placed an order for laptop delivery on ShipRocket.in on 24th June, 2022. ShipRocket.in courier service site is showing estimated delivery date as : 28th June, 2022.

Today it is 1st July, and still the laptop has not yet delivered, it is incurring a huge revenue and reputation loss to my company, also Shiprocket support staff is very unprofessional, they are not telling me any good reason, and...

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I ordered 3 pair of designer and shealess lingerie from shiprocket and today I received a packet of roadside same color six bras.
I used this site for tge first time and I turned out to be a fraud company.
If I don't get my money back il take this issue to the court....

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I ordered for a designer shealess lingerie of 7 pieces and the package came tdy with roadside made 4 bras of the same color....

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I have still not received my above order though it has reached Hyderabad 4 days back. When I track my order it is showing out for delivery but still not reached me....

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Address: Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030

Hi Team,

Please help me with this company,

Order Id #[protected] Pick up : 18th June - Expected delivery - 20th June

The product is on same location from last 10 days. we have made more than 50 calls to shiprocket and multiple emails/complaints. Where the company assured us to give status/delivery within 24 hours but has failed everyday, warning for filing of consumer case does not help.
br...

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Address: Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030

Website: Shiprocket.com

AWB number:[protected],[protected]

Pick up : 20th June - Due delivery - 26th June
The product is edible and it has been on same location from last 3 days. we have made noting less than 50 calls to shiprocket and no GO.
no clear answer, no clear communication and no action for it getting delivered on or beyond schedule.
the customer service is disconnecting calls, not even obliging call back. br...

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I have shipped products to ahmedabad adn they are lost and shiprocket is denying to do anything using their policies and refusing the refund. Plus, whenever i am talking to them and asking them questions, they just cut the phone (FYI, they say that they can't cut the phone).

Incident
Order creation date: 28 Apr | 17:11 PM
Delivery place: Ahmedabad, Gujarat
Problem: Shiprocket's courier partner xpressbess...

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Address: Shipment was from gujarat

I have ordered a product and it has been delivered (Tracking id- AWB[protected]. However, the product I have ordered and the product I have received is not the same product.
Pl take necessary action so that I can receive the same product as I have ordered or make refund of the COD amount Rs 1400....

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Address: Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030

I ordered a Power Knee Stabilizer Pads - BUY 1 PAIR999 worth Rs. 999 but today i received a broken sunglasses fame. When I'm trying to contact to Shiprocket customer care they clearly said that they are not responsible and also not providing the seller information. They just making fool....

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I have orders the europe buyers details data CD from worldbiz. Com but i recieved the CD from them but there is no data stored in the CD . They are fraud peoples. Making the consumers unhappy . This kind of buisness should be eliminated ....

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I have sent a order using Shiprocket on 13th june which was supposed to be delivered by 17th June. But its been 20th now, and there is no status update after 13th june. Customer care is of no help and keep giving standard answers like Please wait 24 hours. But still no response or update....

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