Claimed

Shiprocket Complaints & Reviews

www.shiprocket.in

1

Updated: Mar 23, 2025

Complaints 472

Resolved

33

Unresolved

439

So far, so good. Shiprocket is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Shiprocket will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Shiprocket

Having problems with Shiprocket?

File a complaint and get it resolved by Shiprocket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal & Delivery Services

Shiprocket

Recently resolved complaints

View all complaints

Parcel not delivered

Irresponsibly kept me awaiting and asked for cancellation and reassignment

Product delivery was not attempted, OFD locked applied

Most useful reviews

beware of shiprocket - they are fraud for sellers

Showing Unexpected scan

Wallet money to bank account

Featured stories

Constant pickup delay

Delay in pickup

DTDC lost my courier

Shiprocket reviews & complaints page 11

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 4/443, Selva vali illam, Babu Nagar Main road, Teachers colony, Annupanadi, Madurai

Opt prepaid services and my parcel tracking number [protected] was Delivery on 19 Jun 2022 but now its showing Load On Hold;Space Constraint-Comml Flt without any reason.urgent the product

I need this parcel to be dispatched urgently. i called to blue dart customer care but no one picking the phone nor giving me proper response.

Thanks,
Selva Kumar...

Helpful

Found this helpful?

Write a comment

I had chosen Shiprocket to deliver a package worth 1600 to lady bazar warehouse which is located in Gujarat.
During the time of delivery the kept asking for OTP from the customer which the customer was not receiving and they did not retry the delivery as well. After few days I asked them to get the package back to mumbai, which was then stuck in RTO and then it mentioned as delivered where as I have not received it. I asked them to...

Helpful

Found this helpful?

Write a comment

Address: Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030

Sir,

Refer to :-

(A) Amazon Order:[protected]

(B) Shiprocket/ Delhivery Tracking Number [protected]

My name is Rajeev Kumar and I had ordered a product from Amazon order number ibid. Amazon sent this order through Shiprocket/ Delhivery tracking number ibid. Today Shiprocket/ Delhivery agent (Mob No :- [protected]) called me on my mobile to deliver the parcel and my...

Helpful

Found this helpful?

Write a comment

An order was placed on 4th June by HouseOfKalapi. It was supposed to be delivered in Lonavala. When it finally reached Thane, the order was sent to Pune, back to Thane and then again to Pune. Then for 3 days after that it was sent from Pune Dhankawadi hub to Pune sort facility, then again to Pune Dhankawadi hub to Pune sort facility. It was supposed to reach today, that is on 14th June, but now it says the delivery will be done on 17th June....

Helpful

Found this helpful?

Write a comment

Address: Thane Maharashtra India

It has been over a month that i placed an order from one of the Instagram stores, but I didn't receive the order, 2 days ago i got a call from ship rocket that I'll receive my order the next day, now I am calling them, it's not reachable and didn't receive my order....

Helpful

Found this helpful?

Write a comment

My package is missing for the last month and there is no update on it. The package has rare and expensive items that need to be found. Any help in the finding the pacakage is appreciated. I know it is out of scope but pls do try. I just need to know where my package is. I dont care how long it takes to reach me, it NEEDS to be found. Much appreciated.
AWB :[protected]...

Helpful

Found this helpful?

Write a comment

Address: Kurla west

I didn't receive my order yet and from 2days i am receiving sms the package is out for delivery but the delivery boy never called me even once i wanted that package on urjunt basis...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Jaipur Rajasthan

My parcel not received so many day away parcel not received and it’s my prepaid parcel what can I do everyday it’s updated next business day delivery but not delivered pls solutions my this problem it’s urgent help me and find out problm...

Helpful

Found this helpful?

Write a comment

Address: PUNJAB JALANDHAR

Docket no for shiprocket

amazon shipping[protected]

as per buyer no one from courier company amazon shipping as well as shiprockert not contacted him regarding th e parcel undelivered

as this is fake remarks buyer provide otp for cancellation, buyer says no one call me with thius remarks courier company not return our shipping charges

kindly provide return...

Helpful

Found this helpful?

Write a comment

I placed a order from shiprocket on 24th may 2022 and estimated delivery date was 27th may 2022. The shipment reached destination on 27th may 2022 but no delivery attempt has been made. After calling many time to customer care of shiprocket, no action has been taken. By this there is monetary loss to me. Awb- [protected]...

Helpful

Found this helpful?

Write a comment

There is a delay of 4 days in pickup of parcel and no one tell when the parcel is picked up...

Helpful

Found this helpful?

Write a comment

I booked a COD parcel whose AWB is [protected] the customer refused to recieve the parcel because he went out of station reason due to some emergency the parcel then Ready for RTO now is been 3 days since its showing RTO Delivered & Return accepted but i haven't recieve the parcel till yet. I have raised the complaint b'coz now i want the order value of that parcel but still no response has been coming i want my shipment charges my RTO...

Helpful

Found this helpful?

I booked a parcel whose AWB is [protected] the customer refused to recieve the parcel because he went out of reason due to some emergency the parcel then Ready for RTO now is been 3 days since its showing RTO Delivered but i haven't recieve the parcel till yet.

Second parcel i book for my near location almost 55 km from my place the parcel got stuck for 2 days around 20 km from the delivery location then RTO initiate without...

Helpful

Found this helpful?

Write a comment

Address: Shiprocket Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi- 110030

I have ordered a prepaid product though a genuine and official site and while tracking expected delivery date is keep on changing every alternate day.. it's was like 10 days in total
shipment was already reached near my place and next day that got updated like misrouted and product is dispatched to another city and after that no updates since 3-4 days
no contact number..to connect shipping company .. shipment was done through...

Helpful

Found this helpful?

Write a comment

Address: Shiprocket

I ordered apple airpods on 2nd may through online store branded store and i received stone after 18 days.shipment id [protected]...

Helpful

Found this helpful?

Write a comment

Address: Mumbai

I had been getting message since last 5 days that delivery is being attempted but customer was not available to receive product. I had been at home all the time but none attempted delivery not a single time. This is definitely fraud product sellers and courier company. Please dont refer to anyone this company....

Helpful

Found this helpful?

Write a comment

Address: Cine Maverick, 152, FF, Jheel Khuranja, delhi -110051

Hi,

My Parcel AWB:[protected], has consignee address of PVR Limited in Hyderabad, Telangana. As per the POD provided by Shiprocket, The parcel is delivered to "inn style" at Chennai.

I have been contacting Shiprocket support since the intimation by Consignee about Not-receipt of parcel, but no resolution provided.

How shiprocket is so irresponsible that they delivered my Parcel not only at some...

Helpful

Found this helpful?

Write a comment

Address: Sultanpur delhi

Website: Shiprocket.in

All time they said in.my parcel weight discrepancies, but we given all time prove, but when I am asked do you have prove in my parcel any dispute then that said we dont give prove only you give me prove.
My point is when courier person pickup the parcel after next day they are checking my parcel on that time they are not send any msg after 4 days parcel will be delivered and after 10 days they are send me msg and said in your parcel...

Helpful

Found this helpful?

Write a comment

Address: Bhimavaram,Andhrapradesh

I don't take any parcel and, , , the company said that customer was rejected the orders.

Pls do something...

Helpful

Found this helpful?

Write a comment

Address: Mandaveli chennai

The fraud guy from the Bluedart shiprocket is not delivered my AC on time . the guy called me and i said correct address and he said i will come within half an hour and we waited we very long. But nobody is coming for atleast after four hour, even i have tried to the same number again and again . but he is not picking up the call. my product value is 80000 rs . the fraud guy is in under thie phone number[protected] . And in the status the...

Helpful

Found this helpful?

Write a comment