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SpiceJet Complaints & Reviews

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Updated: Feb 2, 2025
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SpiceJet reviews & complaints page 70

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D
Dhirendra Gajjar
from Ahmedabad, Gujarat
Jul 18, 2019
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canceled my ticket on their website automatically with no information

Address: 382480

Sir,
i booked a air ticket from ahmedabad to srinagar via goibibo of spicejet airline. my Pnr number was VBSDKW. after some days the airline company change schedule of my flight via delhi instead of direct flight. i agree with the new schedule without any query. now my booking was ahmedabd to delhi Flight number SG8194 and delhi to srinagar flight number SG130.
since journey i got the air lines messages for my bookings for...
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V
vidyn
from Noida, Uttar Pradesh
Jul 17, 2019
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delayed departure of flight without prior intimation

Address: Chennai, Tamil Nadu

Your flight no sg 463 from chennai to varanasi dated 17.07.2019 is delayed by 2 hrs and 45 min but no message from spice jet. You are busy in making money by sending messages about extra advantages. We have an urgent business meet at varanasi and the loss by not attending it will be huge. Very bad experience.
We are going to lodge a complaint in consumer court...
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I
irfanfruitwala@gmail.com
Jul 15, 2019
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my bag got damaged by spicejet airline

Address: Ahmedabad, Gujarat, 20248

Dear Sir,
My wife and kids were traveling on Spice jet on 10th July from Dubai to Ahmedabad by flight SG16 which was delayed by 2 hours.

When my wife claimed her baggage at Ahmedabad airport, she found 2 bags was totally damaged by Air lines for which we had submit a complaint to their customer care but there is not reply from them.

We had given all the proof but they are not bother to response.
br...
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K
Kartik Kher
Jul 12, 2019
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ac not working on flight 8968 delhi - jharsuguda

Address: House Number 102 Sector 29, Faridabad, Haryana, 121008

My father is in flight and the AC is not working and the crew has no idea about it. Poor service from the airline. He is in the flight from past 45 mins and still there is no update about the problem, I believe that not how an airline operates and that's not what customers hope. 38 degree outside and he explained that its boiling inside the aircraft....
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R
Reshma Kishore
from Bengaluru, Karnataka
Jul 12, 2019
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reg.money lost for fradulent job

Address: T/C 39/1470,Near Kalyan Hospital ,Manacaud P.O, Thiruvananthapuram, Thiruvananthapuram, Kerala, 695009

Hi Sir,
This is regarding the fraudulent job that I have paid money. The person who contacted me is Sushant: [protected]. The Number is still active. He asked me to pay Rs.2500 as registration fee for the exams. I have paid the amount to the following account number: [protected], Account name: Harichand, IFSC Code: SBIN0019147. After two days again he asked me to send Rs.7500 for documentation verification. And I refused to pay the...
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R
Rgoyal1436
from Patiala, Punjab
Jul 12, 2019
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baggage damage

Address: Robin Goyal S/o Naresh kumar Goyal o/o Jitesh Enterprises,Mall Road,Near PNB bank,Goniana Mandi ,Bathinda, Bathinda, Punjab, 151201

My newely purchased bag o[censored]s. Polo. Assn was damaged in spicejet goi to del, sg8172, seat no 24a namely mr robin goyal on 11th of july 2019. Here the pics of my bag damaged in your flight. It was very bad experience that my luggage was damaged in well reputed airways. So you are liable to pay the suitable compensation that i faced the problem/damage from your airway. I shall be very thankful to you.

Mr. Robin goyal,
[protected]br...
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A
Arfannujoom
from Mumbai, Maharashtra
Jul 12, 2019
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my money got deducted but ticket didn't get booked

I was booking 4 ticket on 9th july 2018 from spicejet.com from bangalore to bagdogra for the travel on 9th feb 2015. While doing that the amount got deducted from my indian bank account, but while returning back to the spicejet site, there was some error on the portal. As a result the ticket was not booked. I got the message from my bank (Sms and email) regarding the amount deduction (Rs 5405) but i didn't get any confirmation regarding the...
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S
Soni Srishti
from Indore, Madhya Pradesh
Jul 11, 2019
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luggage lost

This is with respect to flight SJSG 2942 and PNR no. I8IHJP and complaint no.[protected]. My parents were travelling in this flight and at the departure location at the arrival of the luggage, it was observed that one of the cartons of 2.6 kgs has been emptied and brought in front of them. This was their first horrible flight experience. How can the baggage be lost? At the end, they just said may be the things would be in the flight which...
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V
vatson
from Pune, Maharashtra
Jul 10, 2019
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wrongly charged for excess luggage

On june 4th, 2019 i traveled from dubai to pune on a spicejet airlines flight. I had 3 pieces of luggage. A large suitcase 25 kg which i checked in, a carry on luggage 7 kg and another bag 5 kgs. During boarding, i was charged excess luggage fee in the amount of aed 300 for the 5 kgs bag. However immediately after this, at the gate the staff was asking to check in luggage for free as the flight was full and i checked in my 5 kgs bag. At this...
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V
vedmeghna23
from Bhuj, Gujarat
Jul 10, 2019
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delay in departure time of flight from kochi to mumbai

Address: Mysore, Karnataka, 570001

I am flying from kochi to mumbai on 10 th july and booked on spice jet flight sg 6283 at 6:30 pm. The flight timings has been delayed thrice and the company is not providing any real reason. I have my connecting train for onward journey which will be missed if the flight is delayed. Spice jet do not provide any refund nor any provision to accommodate in flights. I being a senior citizen is facing lot of trouble due to intentional approach...
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G
Gargi Panjwani
from Mohali, Punjab
Jul 9, 2019
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staff and regulations

A desk staff named priyanka from kanpur airport was rude and charged me for extra luggage
Where every other flight allows a consession of 1 or 1/2 kg spicejet kanpur staff are rude and absolutely non negotiating on any terms
Very poor service from spicejet
Not travelling from this flight again
No respect and concern for women travellers and especially if they are tmyoung or students.
Only bothered about...
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P
Praneeth@143
from Hyderabad, Telangana
Jul 9, 2019
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worst response with regards to baggage info

Hi travelled from capetown southafrica to hyderabad india.
Luggage was missed in mumbai on the date when we travelled through rwanda. However rwanda did send the luggage on 16th of june to hyderabad through spicejet and they confirmed they recieved the luggage. Been to ariport 3 times but no one there to help. After a heavy followup came to know spicejet handed over the luggage to some other people without any acknowledgement.
They...
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U
Ummehanitf Rosh
from Pune, Maharashtra
Jul 10, 2019
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my money got deducted but ticket didn't get booked

Address: Pune, Maharashtra

I was booking my ticket on July 8th 2019 from pune to Dubai amd once the paymetn was complete the page showed some error and no ticket was issued. I paid an amount of 16, 866/- amd it was a return flight as well international fares. It is quiet high of an amount kindly look into it. My email id is [protected]@gmail.com. I booked through debit card of hdfc bank and I have no ticket and my money were also deducted. The airline told the money...
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E
eurytarun
from Mumbai, Maharashtra
Jul 8, 2019
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luggage lost from mumbai to delhi flight sg-158, dtd.06.07.19

I have travelled from mumbai to delhi via spicejet flight no. Sg-158 on 06th july, 2019 via pnr no. Oecrua. However, after landing at delhi, i received only 1 out of my 2 luggages deposited at mumbai. After waiting for 1.5 hrs with my wife and 9 months infant at luggage pickup belt during late night hours, i was made to fill a form for missing luggage. After filling the form, i was told that my luggage will be sent to my address in delhi...
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K
Keshav Dutt Pandey
from Patna, Bihar
Jul 8, 2019
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flight was delayed more than two hours

Address: New Delhi, Delhi

Dear sir
I was not happy that my varanasi to delhi sg2420 flight delay and i ask the spicejet representative but no one took interest and gave a piece of biscuit. I was waiting at airport from 8 pm. He said i will provide you a food but didn’t turn up. So irresponsible staff and very bad experience. I wants to go further and make complaints about this irresponsible behaviour...
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S
Samuel07
from Mumbai, Maharashtra
Jul 7, 2019
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no accommodation provided

I am travelling from ghy to coimbatore via mumbai and my first flight from ghy to mumbai got delayed so i missed my connecting flight from mumbai to coimbatore. As i am travelling through the same airline (Spicejet) and missed a connecting flight. They booked me in the next flight but the time difference is 14 hours (17:05-9:20) so when i asked for accomodation they said they can't provide me one and showed me out of the airport. Now where...
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C
Chakri Kalavagunta
from Idukki, Kerala
Jul 7, 2019
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I'm complaining about delay in booking confirmation

Hii i recently add my complaint but i am unable to get any response my amount is deducted from the account but i am unable to get the ticket on 30 june 2019. No one were responding to my mail or calls and i am able to get message after arrival of flight a6ba8ab398d6400b731643b00 is my transaction id and please check it out once to get my refund please...
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H
Harsh Kharkwal
from Indore, Madhya Pradesh
Jul 7, 2019
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no response from ground support staff

Address: IGI terminal 1 D, New Delhi, Delhi

Lady at boarding pass counter instructed to shift power bank from hand baggage to luggage. That power bank was confiscated and later when I inquired about the process on how to get it back the response was abhi time nai hai... Baad me aana..Pls look into the matter otherwise this attitude of yours will not take you too far. This incident happened at IGI T1D on 7 July 2019....
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P
Pragati shrivastav
from Amarpur, Bihar
Jul 7, 2019
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I am complaining about spicejet fake job letter

Address: Gurgaon, Haryana

On 1 st july 19 i received a call from spice jet company for job selection. They ask me some questions and say i am selected for the cabin crew post. And i have to pay 1000rs as registration charge. And i was paid that amount by google pay. After that they send me a selection letter from gurgaon by speed post and when i read that letter they asking me to pay 2250 rs as security money. After i searched this was fake a big fraud as a name of...
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A
Allen3740
Jul 6, 2019
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delay of flight

I booked a flight for bangalore from chennai... (Sg 3309) the scheduled departure time was 5:00pm which got later changed to 6:30 pm... And now again it further changed to 7:30pm... Are we all passengers useless? Dont we have any work? We paid less and that's why we being treated like this? This is the service which is provide to the passenger? When passengers make them wait... They leave their passenger behind! What about now? Give our money...
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