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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025
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SpiceJet reviews & complaints page 71

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A
AruneshBabu.n
from Cheyyur, Tamil Nadu
Jul 6, 2019
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suitcase damage refund

Address: 605010

To
The respected authority,
Spicejet airlines.

I enjoyed the delay of the flight for 8+ hours arrested in your careless hospitality, with hope that i can get home safe with my baggage. I had to reach on friday night, but i actually reached home on saturday morning.

I can even put up with that. But my suitcase is heavily damaged and i don't know how even after testing me for 8+ hours, you can be...
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M
manish.chandra
from Jabalpur, Madhya Pradesh
Jul 6, 2019
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baggage missing

I travelled by spice jet flight, sg 2548 from mumbai to jabalpur yesterday, 5th evening. My baggage was not delivered to me. I was told that it would be delivered to my jabalpur address by 9am today, however the same has still not been delivered. I was given the spice jet jabalpur mobile number but the number is coming swtched off. My pnr no is a5et6v and my baggage irregularity report no is 40186

I had to also spend money...
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M
Madam Bahuguna
from Lucknow, Uttar Pradesh
Jul 6, 2019
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refund of money

Address: Lucknow, Uttar Pradesh

Hi,
We were flying from sg 32 from hong kong to delhi on 4th july which got delayed by 7 hours and due to this we missed our connecting flight from delhi to lucknow. We need refund of our missed flight due to no fault of ours. Failure to do so we will see legal course option.
Pnr - v4jctb (All 3 passenger)
Pnr - ti6lue (3 passenger)
Phone - [protected]
Madan. [protected]@gmail.com...
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B
Bhupeshwaran Mani Naicker
from Chennai, Tamil Nadu
Jul 5, 2019
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regrading cheap behavior of employees in spicejet ticket counter

Address: Murasoli maran towers, 73, MRC Nagar, Chennai, Chennai, Tamil Nadu

Dear sir,
I was about to travel to delhi at 7 am on 5th july, 2019 which was cancelled and rescheduled on request to 5 pm. But once again it was delayed to 7 pm which i felt uncomfortable and asked people in your ticket counter to cancel the ticket.

But the approach by the 2 lady worker was very worst and arrogant. I am a regular flier to delhi and this is the very first time to see a cheap nature by any airline professionals.br...
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M
Matlove
from Mumbai, Maharashtra
Jul 5, 2019
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money was debited but ticket not booked

Address: Thane, Maharashtra, 400607

I had booked flight sg6475 from kochi to mumbai for september 16 2019. My money got debited but i neither received any conformation regarding the ticket or pnr for the ticket. I have sent a mail to spicejet' customer care services but there has been no response. Also, i tried calling their customer service a lot of times but the call has always been busy.

Kindly help asap...
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P
Prakash Dhanunwar
from Mumbai, Maharashtra
Jul 5, 2019
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cancellation of flight

I have booked five tickets for myself and family members of spicejet flight on 04.07.2019 form kanpur to mumbai. The flight was scheduled to depart from kanpur at 17.20 on 05.07.2019. We reached at kanpur airport on time, taken the boarding passes and also cleared the security check in advance. After security check we have been told that the flight is delayed by one hour and will leave kanpur airport by 18.15 hours. The flight came about...
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Prakash Dhanunwar
from Mumbai, Maharashtra
Jul 5, 2019
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cancellation of flight

I have booked five tickets for myself and family members of spicejet flight on 04.07.2019 form kanpur to mumbai on 04.07.2019.The flight was scheduled to depart from kanpur at 17.20 on 05.07.2019.We reached at kanpur airport on time, taken the boarding passes and also cleared the security wall in advance. After security check we have been told that the flight is delayed by one hour and will leave kanpur airport by 18.15 hours.The flight came...
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V
vineet.singh
from Mohali, Punjab
Jul 5, 2019
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check in bag damaged

Address: H. No. 1493, Sector 29 B, Chandigarh, Punjab, 160030

Hi,

I have taken Spice Jet international flight SG 032 from Hongkong to New Delhi on July 3rd morning 8:30 am. I have checked in one big Brand New suitcase which i purchased just 2 days before boarding flight. When I landed at Delhi and received my suitcase, it was damaged from the top corner and it seems like it was thrown blindly and carelessly by Spice jet staff which caused a new branded luggage damaged. Would like to...
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D
Deepanjali Kapil Chettri
from Mumbai, Maharashtra
Jul 5, 2019
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charged me money for my luggage when it did not exceed 14 kg

Address: 737122

I travelled in sg-.192. From delhi to bagdogra. I was a bit late to arrive and when they started to check in my luggage they charged me 400 extra i askd why but the staffs were very rude. They said my luggage was shown 0 kg in booking thats why i had to pay. But my quesn is it did not exceed 14 kg.14. Kg is the right of passenger then why charge? That time i was in hurry so could not do anything. But iam a student so i want my money back,...
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P
Paavan Desai
from Mumbai, Maharashtra
Jul 5, 2019
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flight cancelled by the airline just 7 hours before departure

I booked a spicejet flight from surat to goa (Sg3568) which was schedule to depart from surat at 6:15 am on 5th july, 2019.
I got the message from spicejet at 7 pm on 4th july stating that the flight is cancelled.
Now, there is no chance that i can reach goa to attend my meeting.
I am not provided with any alternate flight booking or any consolation for being at the receiving end of pathetic service from the airlinebr...
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J
Jithin Nambiar
from Mumbai, Maharashtra
Jul 5, 2019
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flight delayed for 1 hours plus stating pilot is not on the way from hyderabad

Address: Kempagowda international airport , Bangalore, 560037

I am stranded in a spicejet flight right now waiting to take off. No pilot available as he is coming from hyderabad apparently. If there is no pilot, how can they schedule a flight and make customer pay for it. Action need to be taken against this sort of issue to set example.

Flight details : pnr - tfzmmn
Flight no: sg6638
Schedule : bangalore to pune
Depart by : 23:10 hrs (Not yet departed)...
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H
Harish284
from Bengaluru, Karnataka
Jul 5, 2019
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delay in flight because of unavailability of pilot

Address: Bangalore, Karnataka

I had booked my ticket to pune on thrusday which was scheduled to leave around 11.10pm, it’s around 12.13am and the pilot is not available and no sign of moving ahead. We have to travel further and because of this delay am missing my next journey which is causing loss for my business who is responsible for this. You can’t bear my loss, i request you refund the ticket price....
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A
Ak92
from Delhi, Delhi
Jul 5, 2019
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delay due to unavailability of pilot for bangalore pune flight

The spicejet flight from bangalore was a scheduled to depart at 11:10 pm and even after 1:00 hour of delay the flight is not started. And when we asked the reason of delay.. The cabin crew said that : - "the pilot is coming from hyderabad and will be landing soon." if you don't have available pilots how can you schedule flights and take money. On top of that the plane is a propeller plane and it's is in such a bad shape that the covers are...
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M
mihirgadgi
from Delhi, Delhi
Jul 4, 2019
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tickets not booked money deducted

Website: spicejet

We booked 3 tickets online from spicejet website, the money was deducted and tickets were not booked, no refund
Date:4-7-2019
From -Mumbai to Guwahati (direct)
Transaction thru SBI on
POS SPICEJET1133333
at RSP*RAZORPAY SPICEJET
I request refund and immediate action, as I need to report at IIT Guwahati for admission
And any delay will cause trouble with admission.
IMMIDIATE ACTION...
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S
Saravananmalar
Jul 4, 2019
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mle to cok- 05/07/2019

Address: Tamin Street, West Bay, xxxx

Dear All,

My name is Saravanan and we booked the ticket MLE to COK on 5th July 2019, but when I printed the ticket its shows 6th of July 2019, yes you can say I made a mistake, perhaps NO cause I have eyewitness that I made booking on 5th of July 2019, to my surprise how it’s changed?

Anyway I am trying to call your customer care number [protected] for more than 4 times in Doha to India, apparently NO...
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H
Hitesh Thakar
from Surat, Gujarat
Jul 4, 2019
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not proper timing

Address: 1105, ICON BUSINESS CENTER, DUMAS ROAD, Surat, Gujarat, 395007

Date : 2 july 2019
client no. : sb31kj
1. i booked ticket for banglore for 24th june but you transfer my destination to madras.because of this filght dealy the was much problems in my work at banglore (pnr no. : c521my). because of you my meeting posponded and i have to again go to banglore so i required one ticket to banglore again .because of this i had to stay bombay. so bombay hotel expense you will have to pay.
...
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S
Smaran Pradhan
from Mumbai, Maharashtra
Jul 4, 2019
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my luggage

Address: 560067

Yesterday, i boarded a spice jet flight from bangalore to bagdogra.. I had 3 luggage...2 trollies and a bag.. When i reached bagdogra and claimed my luggage... My bag was mishandled. My bag's belt was torn apart... It was in perfect condition when i checked in my bag in bangalore airport... I had never faced such an experience with spice jet before......
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R
Robin8687
from Ambur, Tamil Nadu
Jul 4, 2019
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not able to connect to book for a reservation

I am trying to book bulk tickets around 30 to thailand from bangalore. I am not able to make booking through website. I tried calling you guys yesterday morning more than 4 times and have tried in evening too. But no response. Today also there is no response. Kindly let me know if it's possible to buk by today rod. If not i need to check with some other flights. Found spicejet little cheaper....
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P
parivesh16
from Patan, Gujarat
Jul 3, 2019
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baggage left at connecting airport

Urgent attention requested - pnr: zbkesz

I boarded flight from pune with a connecting flight from delhi to final destination for patna.

One of my baggage didn't arrived at patna airport. The official at patna airport is saying that they will not deliver the bag to my home address in patna.

I want this to be addressed and escalated urgently. I have to attend a marriage function in munger and needs...
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S
Shaily Arshad
from Raia, Goa
Jul 3, 2019
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luggage is missing

Address: A1, 902, Acolad, Kharadi, Pune, Maharashtra, 411014

I was traveling on spicejet flight sg8185 on 3 july 2019 from delhi. My checkin luggage did not arrive at pune airport. Bagage details - seq [protected], amarican tourister and grey color. It contained jwellery n clothes of rs 1, 00, 000 aprox. I have reported and i have filled a form at spicejet counter at pune airport. I have paid rs 400 for checkin luggage at delhi airport. Behavior of spicejet staf at the airport was not supportive at...
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