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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024

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So far, so good. Swiggy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Swiggy will keep up the work and continue to help more customers with their concerns even better 🤝

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

cod not available after cancellation of the order

blocked my account

my account has been deactivated

Bank account IFSC code change kare

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Food not received through food delivery app

Regarding some un authorized transactions

Food delivery, not effected. Money taken. No refund.

Swiggy reviews & complaints page 25

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Address: 303 Tansen A Wing, Lokpuram CHS, Near Hiranandani Meadows Circle

Please note for above order made for Biriyani Life restaurant, one item missing which Mango Cheese Cake Sundae. I have been trying repeatedly to contact both Swiggy customer care and Biriyani life but without success. Both of the nos. are not available. Please do the needful asap

Regards
Tandrima roy...

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Ordered food on 9-feb-23. Delivery boy was standing at the wrong location and refused to come to the correct address. Told him that I am cancelling the order on which he started throwing expletives. I wonder, what would have happened if the phone was answered by a female member of the family ? Not sure if at all, any action will be taken by swiggy in this regard....

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Address: Bangalore

Ordered a sadnwich and a toastie from subway on 7/2/2023.
Recieved the sandwich but the toastie was missing. Chatted with swiggy, they asked me to mail them. I did, and after 24 hours, the said "evidence shared with us doesn't match with the claim raised; hence unable to close the dispute in your favor."

Basically, Lost 120 rupees, and would like to be refunded the same.
request number:
17920573
order...

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The idly which I got delivered was not at all fresh, we were not able to eat that, which they are charging for 125 and still cannot provide customer a good standard food. I raised a complaint to Swiggy and they responded below
“I see that you raised a complaint regarding the quality of the food you received. Since the restaurant is solely responsible for the quality/preparation of their dishes, I'm afraid we won't be able to compensate...

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I am unable to log in to my account. A message says number was used in the last six months. Reinstalling does not work either....

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I placed an order on 18 Oct with one of the restaurant which the restaurant didn't confirm for some time. After calling customer support they tried to reach the restaurant but no one answered the call at restaurant. I couldnt wait any longer so I asked them to cancel the order. Now on my next order I am getting a cancellation charge of 869 for no reason. Need it removed....

+1 photos

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Website: Swiggy.com

After 2 hours of me placing an order, customer calls and asks me to cancel and promises me of a compensation along with the refund. After I accept to cancel they rejects of giving any compensation....

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I ordered an Oreo milkshake from Swiggy- order no:[protected]
The shake was not just poorly packed but also had an unwanted hazardous object that I had proof of. I provided the same through mail but the response was pathetically disappointing. I am unable to upload it here due to the size limitation...

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Address: ayyapa society women pg shri balaji executive

This is very dissapointing that i have cheated i just received the order of 33 rs and after which when i complaint they just keept my chats on hold i want my refund amount and tlk to an agent rgently my order no. was #[protected]...

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I ordered my food at swiggy but ordered item is not delivered and irresponsive...

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I had ordered food at swiggy and it is not delivered yet...

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Address: C, Ground Floor, M, Plot No-3/, 7, Square, Street Number 1, Patrika Nagar, Madhapur, https://indiapl.com/telangana/swiggy-madhapur-ops-office-848275

My swiggy order I'd: ORDER #[protected] ordered from Vasista's Sri Lakshmi.
I ordered from swiggy on 21/01/2023, where i totally ordered 2 item 1qty Chicken Fried Piece Biryani, 1qty South Indian Thali. Where i received only 1qty Chicken Fried Piece Biryani alone, when i contacted swiggy regarding this, they said they will investigate and will resolve, Then I contacted Vasista's Sri Lakshmi via phone, they said check with Swiggy for...

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Per order income is very low payout is very low I am asking the centre I choose bike id he makes me cycle I think I don't this company is fraud employees is very good nature but I don't know what is this how is this I am confused only my rate card is low per order income and swiggy blocked my id permanent please activate my id swiggy de id 2287284...

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Website: Swiggy

Maine aapni id kisi aur ko di thi kyu ki vo garib tha uske paas koi kaam nhi tha mai bhi bimaar ho gya tha maine usko kuch din id chlane ke liye de di id mujhe nhi pta tha aisa krne se id block ho jaati hai mujhe English nhi aati hai I am sorry for conversation in Hindi swiggy ne meri id permanent block kr Diya hai mai aapni galti maanta hu mai is baat ke liye sharminda hu meri id activate krdi jaaye aage se ye sb nhi hoga de id 2287284 swiggy...

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Website: Swiggy

Please activate my id.I belongs to very poor family.I have no any job.I have only swiggy delivery job.I am not well .so, that's why I am not able to login.Maine kisi aur ko id dedi thi kyuki I am not well mere ghr mai Paisa kaha se aata isliye vo mre liye kaam kr rha tha ab mai all good hu mai kaam kr skta hu pr swiggy ne meri id permanent blocked krdiya hai mere ghr mai kaise Paisa aayega I request to swiggy and consumer complaint helpline...

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Address: Old palasiya indore

Website: Swiggy

Sir my account has been deactivated for wrong acction sir please activate my DE I'd

I will never do any wrong acction.

PLEASE REACTIVATE MY ACCOUNT

ID 89387 worked last 5 years for swiggy, but now I was temporarily deactivated, I very much fed up this issue, because I'm really worked hard without any black marks. I fully satisfied the customers as I possible.

Due to some zone DEs...

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Address: no 83/19, 2nd main road, behind bp petrol bunk, tc palya main road

Order ID[protected]
I received outdated and old cake and bad smell also coming Please give back your cake and taste you people. How you people will delivered these type of out dated cake to customers please resolve the issue and refund my amount....

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Address: Jaipur Rajasthan

Website: Swiggy instamart app

Issue: Order not delivered, but marked wrongly as delivered

Order Details: Prepaid order done on Swiggy Instamart on Jan 29th, 2023, 1.29pm, with Order#[protected], Cost = Rs 1102 [Saras ghee Rs558 and Milkfood ghee Rs540].

Incident Description: I needed the items urgently so prepaid it to avoid any hussle and just get easy early delivery of the items.
The app showed it will be delivered at 3pm. But...

+22 photos

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Address: Medavakkam Chennai

Website: www.swiggy.com

My swiggy order I'd: ORDER #[protected] ordered from KBS COFFEE HOUSE. .
I ordered from swiggy on 30/01/2023, where i totally ordered 4 item 2qty masala Puri, 1qty dahi Puri and 1 banana cake. Where i received only 2qty masala Puri alone, when i contacted swiggy regarding this, they said they will investigate and will resolve, Then i contacted kbs coffee house via phone, they said they packed everything correctly and they have proof...

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Address: 692 13th Cross 4TH Stage T K Layout Mysore-570009

Hi, I ordered food from Swiggy. The order number was [protected]. The order was prepaid by google pay for swiggy. Full 234 rupees was paid online from google pay.

The delivery executive while giving me the items immediately asked me to give him good rating. Since I trusted swiggy a lot at that time I gave him 5 star rating even before I opened the package.

After I received the order and opened the package I noticed...

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