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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 29

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P
Pallavidask
Dec 25, 2022
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Delete my order history

I need to delete my previous order history from December 2 2022 to March 13 2022. I have contacted them but they are not willing to delete it....
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BIKASH NAMTIRTHA
Dec 25, 2022
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Need a full refund instead of a partial refund

Respected Authority,

I have ordered a food some times ago.
Delivered to me right away but the quality of the food is below the mark.
I have ordered chicken 65 but very sorry to say that the item which was delivered is not a item like chicken 65.
Only red mirch and not cooked properly.
Totally a waste of money.
I have chat with your app they refunded me Rs 40/-.
But why?
Need...
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A
Ankam Vijay
from Thiruvananthapuram, Kerala
Dec 25, 2022
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Order ID 155019320247

Swiggy had delivered wrong items for Order ID[protected]. However they were not willing to give full refund. They have delivered chicken for a vegetarian...
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A
Ankam Vijay
from Thiruvananthapuram, Kerala
Dec 25, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Received wrong order- ORDER #155019320247

Received wrong items for the ORDER #[protected]. Customer care executive was not willing to give full refund. Not a proper way to resolve a complaint....
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S
S yadaiah
Dec 23, 2022
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Please activate my id 1398183

Address: Mahabub nagar
Website: Swiggy delivery partner

Please activate my id
My de I'd 1398183
My id temporary deactivate so please activate my id sir...
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P
Prerita
Dec 23, 2022
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Swiggy Order was missing they have send only box

I have ordered 3 items
1) Amu Butter Pav Bhaji
2) Mix veg Fried Momos (Missing item)
3) Strwaberry Milkshake

I asked customer care executive he said he will refund it. i said i don;t want refund i just want to know what happened to it. I am sure that delivery guy had eaten it because in the box chutney was there but momos was not there..if restaurant not forgot to put chutney how they can forgot to put...
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S
Sanjay_45
from Mumbai, Maharashtra
Dec 22, 2022
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DE ID 225760 rate card change

Address: Banglore

Hello sir my Sanjay jaiswar de I'd 225760 rate card automatically my old rate card
40rs pr order, i want to premium shift
Swiggy is wrong with me...
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J
Jks67700
Dec 22, 2022
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Temporary deactivated

My account is temporarily deactivated. It showing ooz defaulter do not open ID. My DE I'd 2375526 please check and solve this problem as soon as possible. Thank you...
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V
Vishalmm
Dec 22, 2022
Dec 24, 2022
This thread was updated on Dec 24, 2022
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I didn't get my parcel nor my refund but the delivery partner marked as already delivered

I had ordered food from The baskin robbins my
ORDER ID is #[protected] the delivery partner marked already delivered without delivering the parcel or food and i need a refund as the customer support executive from your side didn't provide me a solution as they told my refund or resolution will be given through mail if i send you mail to this, please help me out by proceeding with refund to my source account, i didn't expect this...
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A
Asifkkk
from Mysore, Karnataka
Dec 22, 2022
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I didn't get my parcel nor my refund

I had ordered food from The empire my
ORDER ID is #[protected], the delivery partner marked already delivered without delivering the parcel or food and i need a refund as the customer support executive from your side didn't provide me a solution as they told my refund or resolution will be given through mail if i send you mail to this, please help me out by proceeding with refund to my source account, i didn't expect this from swiggy...
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R
Ravi Shankar pal
from New Delhi, Delhi
Dec 21, 2022
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My id is in the block

Swiggy — My id is in the block list
Sir I am Ravi Shankar pal working in swiggy as a delivery partner from a long time OR honest and hardwork all the time since 5 years and never any complaint I have but on 1 Dec company deactivated my I'd pls sir I am requesting to you to activate my I'd again no mistake again pls help me

I am very great full to you
Thank you...
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A
Ask149
Dec 20, 2022
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Delivered wrong and expired items

Ordered Pot icecream (2 packs of 2 pots)
Out of which 1 item was different.
All 4 items expired.
Swiggy support denied paying the complete refund or even placing reorder.

Order ID - #[protected]...
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D
devansh1769
from Jaipur, Rajasthan
Dec 20, 2022
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Items missing from package

My items were missing from my package that i got and swiggy instamart . Agent is saying sorry for this but cant give refund or replacement but i value for my money i didnt get my items but i paid for them so please help to get my desirable refund of this. i attached the package i recieve and chat of agent
order no: [protected]
regards
devansh ([protected])
date - 20 december 2022...
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C
ChetanKhatri
Dec 19, 2022
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Account Suspension

Address: 65 outside 3 pole mahamandir near jodhana vradh aashram jodhpur Rajasthan 342006

My account is suspended without giving prior notification
I asked the support team to provide info on it and they are not giving any reason except the message 'Your account is suspended and it cannot be reactivate'
Also I informed them that I have recharged my account with free delivery service of amount Rs450. And now my account is deactivated so that money will be wasted
I asked them to refund the money but no responsebr...
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D
dprakasu
Dec 19, 2022
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Unhygienic food complaint

Address: Chengalpattu

Dear sir

I have been using Swiggy for more than 5 years, today 16.12.22 I have ordered Star Ambur Chicken Biryani ID[protected], after receiving the food we noticed that Chewing Gum was pasted on the cover, in the pandemic somebody passed the chewing gum in the food it is very unhygienic.

I have not eaten the food and I have thrown the food to the dustbin.

Request you to refund my bill amount...
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P
prakashkovvali
from hyderabad, Andhra Pradesh
Dec 19, 2022
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Order related 154518490033

Hi team,

we ordered exotica fruit bowl and those fruits are cute almost one week back and very bad smell coming from them, we tried to reach Swiggy team they are not responding and even restaurant people also not picking calls and saying that what ever u want you do.

Please take appropriate action on this . here below I am attaching the phots and order copy for reference....
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A
aagadekar
Dec 19, 2022
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Order # 154464598284 Cancelled within minute but no refund

Hi Team,

I had cancelled the order withing one minute only but Still I Have been charged with 70 rs as cancellation fees.

I had so much discussion with support executive over chat but she has not supported me on this

1.Please find attached proof of payment and cancellation time where it clearly shows that both payment and cancellation completed on 12:20 so that means I have cancelled the order...
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A
ashomeshandilya
from Noida, Uttar Pradesh
Dec 18, 2022
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Delivery executive lying

Address: Noida

I ordered my momos from wowmomos at 8:36. Didn’t get my order for 2 hours then the delivery executive lied about that being delivered. I didn’t receivw order not the refund...
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R
Ruhi Adhikary
from Surat, Gujarat
Dec 18, 2022
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Insta Mart money deducted but order was not placed

As I paid for the order payment shower complete but order was not placed n there is no option to talk with customer care...
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A
Arunita Mishra
from Kanpur, Uttar Pradesh
Dec 18, 2022
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No refund given

Address: Kanpur

I have ordered from swiggy.
Then due to some reasons I needed to cancel it.i did it on time still they have not provided the refund.
As per policy If you cancel within 60 seconds of placing your order, a 100% refund will be issued.
I have tried to talk to their agent but still 0 refund.
Order ID : Order #[protected] Dec 18, 2022...
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