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Swiggy Complaints & Reviews

www.swiggy.com

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Updated: Jun 4, 2024

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So far, so good. Swiggy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Swiggy will keep up the work and continue to help more customers with their concerns even better 🤝

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

cod not available after cancellation of the order

blocked my account

my account has been deactivated

Bank account IFSC code change kare

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Food not received through food delivery app

Regarding some un authorized transactions

Food delivery, not effected. Money taken. No refund.

Swiggy reviews & complaints page 24

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Address: Bangalore

I ordered McDonalds food from Swiggy on Saturday evening, February 18, 2023 in Bangalore. Swiggy Order[protected] from McDonald's. I have done this in the past a few times and there was no problem in delivery. This time the driver called and said he was at the location. Then we found he was one kilometre away. I tried to explain to him how to reach us. There seemed to be some location issue. Each time I tried to explain he began to shout...

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I have ordered Honey & Sugar from InstaMart on 19 February 2023 #[protected] Order was wrongly marked as Delivered. I checked with the Security Gate for any entry relating my Flat. There was no entry.
My Husband spoke to Delivery Man who falsely claimed that he reached there and called which I didn't receive. He was not able to Name the Society but the Area only. When Customer Care Executive joined the call with Delivery Person...

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Address: instamart

I had order maggie of 75ruppe and got 28ruppe pack.. who will help me in this? you want to loose your cx instamart!!!...

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I have order some groceries from Swiggy instamart.
I have paid extra charges for early delivery.
But after 20 minutes delivery partner said to me that my order has been canceled.
I talked with 3 different persons in customer help section.
And still I am waiting for my order....

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Address: 65, Shalimar Bagh, Chitrakoot Marg, Ajmer Road

Order id.[protected]
I ordered Full Dal Makhani and 5 Tandoori Roti. I received half Dal Makhani in place of Full.
I shared the pics on Mobile App and I was told to rather write an email to Swiggy Support. I did it but got an reply that evidence is insufficient.
I again asked what evidence you need? I already uploaded the pics of the food packet I received.
To this Swiggy just replied that at this point they...

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We have been waiting for order from 3 hours already and its not yet arrived. The delivery person is not responding and disconnecting the call. Customer care people are also not helping just saying default option we will cancel and refund after waiting for 3 hours. We can also cancel and get our mpney back but who will take responsibility for 3 hours wait time and situations. We asked for double amount refund for their irresponsibility. They...

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Hi Team,

Swiggy is selling product which is more than MRP, after complaining they are not ready to listen, This is the way that swiggy insta mart.

I would request you to take an action against it...

+2 photos

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Website: Swiggy

I have ordered special chiken Biriyani with two pieces of chiken from swiggy but I got little rice with one bone and potato, I took pics and complained about it at once but they told can't do anything only can refund 48 /-. I totally disagree with this.But they say IT IS BESTCYHEY CAN DO.
Before also same thing happened for wrong items or spoiled food, I have even mail to support team but, nothing help.
I feel this is kind of...

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Address: Bangalore

I have joined swiggy on 31 St Jan 2023, but still I am waiting for Bag and t shirt....

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Swiggy, by placing the order they are accepting the payment and then they are not at all delivering the order, after requesting with customer support they are throwing some type of expired or spoiled food at customer's face and then customer support is saying will not give any refund or replace the order even after sharing the photos and explaining about the issue also, moreover their delivery partners also very rude as same as their customer...

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Order id:[protected]
I ordered 4 regular pizzas of different flavours from Pizza Hut, Prayagraj and recieved 2 medium pizzas of different flavours instead of it.My query has not been replied to by swiggy support through mail and so I want them to please resolve my issue ASAP and provide me solution...🙏🙏...

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Address: Swiggy Main Office Address: 6, AVS Compound, 80 Ft Road Ejipura, Koramangala, Bengaluru 560047, Karnataka , India

I have complained to Swiggy today itself but no one is taking any action regarding my order, why so???
Second thing you people send bad and wrong quality products also no refund. take back your order and refund my money Otherwise, I will have to take a big action because you people always ignore it???

Whyyy you are unable to process any refund???

I ordered a chicken lolipop today my order I'd is #[protected]...

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Swiggy has fraudulently suspended my account with 303 wallet money, they should tell consumer the reason for such action and also refund the money stuck in there wallet....

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Hi,
I had ordered food from Burger King through the Swiggy app for IOS,
and paid through UPI and the money was deducted from my account 2 times on 20nd November 2022 but it didn't go through to Burger King and the Swiggy said they would refund me in 3-4 business days.
I got a notification 3 months later on 17th February 2023 at 1:41 am from Swiggy saying your refund has been initiated at first I was shocked to see someone...

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I had placed an order through Swiggy at 1.30 in the night from pizza hut. I waited but I wasn't able to see any movement on the order though it said it had been picked up. I eventually assumed that it had been canceled or was unable to be delivered because it had happened to me before, again during midnight.
Since I never received any call from Swiggy or from the delivery partner I thought there was some issue because otherwise...

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Address: Sarat boss road

Sorry I am so sorry sorry I am so sorry
Hello sir please help me
My de id 2192328
Galat language se baat kiya tha iske liye I m sorry ab se Aisa nahin hoga aage se Aisa nahin hoga I am really really sorry please maaf kar dijiye Mera ID open kar dijiye Mera Idea active kar dijiye main bhi ID number 219 2328...

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I order a combo and it’s not in a good condition so I just request to take back all the things but they are not taking all and refunding me 50 rs. It’s like give one good thing to sale offer combo with damage items and sale one with attractive price....

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Address: Ahmedabad

Date:12/02/2023

My swiggy order #[protected]

They are serving food inside a plate which has an advertisement of tobacco patient being shown with cancer which is so gross. It was so pathetic to see the food plating, would make anyone puke. Even after attaching photos, their support is telling me that photos aren’t a proof of the same. Please look into it before i have to involve FSSAI into this....

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This is the second time I’m facing this issue. Swiggy delivered food late and also not giving any kind of compensation in return. I’ve attached the screenshot for your reference-
* Chat with Swiggy rep
* Order details
- Order Placed on 3:29pm
- Estimated delivery time was 34 mins
- Order Received on 4:14pm
Chat rep didn’t help me also disconnected the chat without resolving my issue....

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Address: Aditya international school,Idigarai, Coimbatore

On 12/02/2023, 12.15 pm I ordered Butter naan and other side dishes.
While opening the parcel it is observed that main dish was missing.
I called the man who delivered the parcel he told he was not responsible and asked me to call the customer service, customer care told that I am lucky and I am eligible for 30 rupees coupon since one item was missed. I was really hungry and the people in swiggy were playing like anything.br...

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