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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 93

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S
Shriya94
from Mumbai, Maharashtra
Sep 13, 2021
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Ordered for a veg food instead received non-veg food

I had placed an order on Swiggy and the restaurant that i ordered from was Mealful Wraps. I had ordered for a veg food instead received non-veg food. I have never touched non veg food in my life but because of Swiggy i accidentally ate non veg food. This is against my religion and highly disappointing. I want Swiggy to compesate for this tampering my religious beliefs....
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Esakki Marine
Sep 13, 2021
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Swiggy stole my money

1.Who is the responsible for delay food preparation (1hour) me or that hotel?

2.Who is the responsible for that delivery person not ready to pickup hotel? This person rounding opposite direction in 1 hour

3.Your team already told refund is process but this is forgery, screenshot attached for your reference

4.Food wastage is fully response for hotel side and delivery boy side delay. But penalty...
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Rimnish
from Gurugram, Haryana
Sep 13, 2021
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Quality of produce

Address: Instamart Gurugram

Terrible quality of carrots, tomatoes supplied against order placed on Saturday 11th Sept 2021...
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Ananya Moulick
Sep 12, 2021
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Not getting full refund from Swiggy

Sep 12, 2021
I ordered food from Grand hotel, Hyderabad. Everything was moving fine and my delivery partner was 10 minutes away from reaching my home and suddenly my order got cancelled. I immediately chatted with the customer service and they never responded for more than 5 minutes. Even after they respond they reverted me to different issue. So I excalated the issue to a customer call and informed them about my issue. They simply...
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Dhgdgd
from Mumbai, Maharashtra
Sep 12, 2021
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Swiggy contact service no..08350098358 /08350098358

Address: Mumbai

Swiggy, , O835OO98358, , , CONTACT SERVICE SENTER NO..Bhavani Medicals,
#Swiggy, , O835OO98358, , , CONTACT SERVICE SENTER NO..Bhavani Medicals,
#101, 4th cross, widia layout,
vijaynagar, Bangal.
Mob - [protected]...
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Saini vipin saini
from Gurugram, Haryana
Sep 12, 2021
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Sign problem

Address: Gurgaon

Mobile number allready used last 6 months...
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sucharitha nagabhushan
Sep 9, 2021
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Payment not received

Address: Bhavani Medicals, #101, 4th cross, widia layout, Vijaynagar, Bangalore-40.

Date of incident - 08/09/2021 (Time : 8:30 to 9:00pm)
Client number - [protected].
The delivery boy was taken the delivery of our client order without payment,
But, he has taken a payment from our client,

From,
Bhavani Medicals,
#101, 4th cross, widia layout,
vijaynagar, Bangalore-560040.
Mob - [protected]...
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kuldeep2092
Sep 8, 2021
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Received broken seal product but swiggy is denying it after multiple requests

I ordered 1 kg Amul Pure Ghee from swiggy of worth rupee 493₹ but when i opened the package i found that the seal was broken of the Ghee and a bad smell was there . i took pictures and told the swiggy customer support via chat but after requesting several times they didnt accept it and clearly said we cant help you.
so i want either replace my product or give me my money back.. i can't give my money swiggy to cheat inocent customers...
+3 photos
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kuldeep2092
Sep 8, 2021
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Received seal broken product but swiggy is denying it

I ordered 1 kg Amul Pure Ghee from swiggy of worth rupee 493₹ but when i opened the package i found that the seal was broken of the Ghee and a bad smell was there . i took pictures and told the swiggy customer support via chat but after requesting several times they didnt accept it and clearly said we cant help you.
so i want either replace my product or give me my money back.. i can't give my money swiggy to cheat inocent customers...
+3 photos
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Khalida Azeem
Sep 8, 2021
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Order not deliver rider eat himself

Address: Model house near mazar

Listen our conversation on recording when I reach madhurima he eating order...
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Dipjit saha
Sep 7, 2021
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Payot

Address: Udaipur tripura
Website: Ucbrower

Rejoining bonus nahi mila mujhe or weekly insentive nahi milta hai...
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A
Apali
Sep 7, 2021
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Deactivated COD option

The same issue with me .. they have disabled COD option just because I canceled one order as I forgot to add an item and just 10 sec after I replaced the order with same restaurant. post that I have placed more than 30 online paid orders but COD is still deactivated. I have paid for Swiggy Binge plan (costliest) and they are not even activating COD option. I spoke to the executive.. she also said they have no idea when this can be resolved.....
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Ruban Singh R
Sep 7, 2021
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Order cancelled without getting a call from the delivery partner

It was my mom's birthday and I ordered a white forest cake. Everything was moving fine and my delivery partner was 6 minutes away from reaching my home and suddenly my order got cancelled. I immediately chatted with the customer service and they never responded for more than 5 minutes. Even after they respond they reverted me to different issue. So I excalated the issue to a customer call and informed them about my issue. They simply said...
+3 photos
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Rohityadav1107
Sep 6, 2021
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Open id

Address: Ruby area

Please sir open my id 768086. Temporary blocked my id. I'm don't understand why my id was blocked..?????...
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Rohityadav1107
Sep 5, 2021
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Id open

Address: Kolkata ruby area

Sir please open my id 768086...kolkata ruby area... My id temporary blocked... I'm properly delivery the cake (Gennei order) not damage this cake... It's was customer fake complain......
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S
SaurabhMukhiya
Sep 3, 2021
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Fraud delivery

I have ordered Food from Swiggy at 10:09. My order supposed to be delivered by 10:50. But i have received my orfer I received a call from delivery executive that he doesn’t have bike so he can’t deliver my order and request me to reassign delivery executive. When I request swiggy customer care to do the same. They said they can’t not deliver my order and forcing me to cancel my order. Why they are taking orfers when they can’t able...
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Dr.Kannan dentist Kannan
Sep 3, 2021
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Clinic entrance steps menace

Address: , , , , No 6 8th mainroad vijayanagar velachery

Dear sir,
Am a dentist practicing in velachery for the past 11 years.Reasontly after the lock down situation in chennai swiggy delivery boys use my clinic entrance steps as thier relaxation place smoking and spitting saliva inspite of knowing its clinic entrance.patients coming to my clinic started complaining the same.pls take neccessary steps to avoid further legal action....
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S
Standly
Sep 2, 2021
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Please solve my problem

Address: Yelahanka

Your account is temporarily deactivated I'd 961209...
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Lakshmi Suvvada
Sep 1, 2021
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Charged 100% cancellatation even canceled the order

Address: Vizianagaram, AP-535002

Did order with below details,
Order No : #[protected]
Date of order: 30th August
Phone no : [protected]
i have been waiting in order to be delivered but it is not delivered and i didnt receive any call from delivery partner as well. But that day I opened Swiggy and checked the status for every minute until the order got cancelled. Actually until status shows like it is cancelled i don't know whether the delivered...
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M
mrvravikumar
Aug 31, 2021
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Instamart Fraud - Cancellation Policy

I order grocery through instamart and suddenly i saw the order got canceled.
When i tried to enquired it, the support told me that the delivery boy unable to
reach me. Hence the order got canceled and more to the trouble the order was
marked as Non-Refundable. I got a SMS stating your request for canceling the
order was successfully done. Why the hell i will cancel my own order when i need
it. I raised my...
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