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Swiggy Complaints & Reviews

www.swiggy.com

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Updated: Jun 4, 2024

Complaints 5068

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So far, so good. Swiggy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Swiggy will keep up the work and continue to help more customers with their concerns even better 🤝

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

cod not available after cancellation of the order

blocked my account

my account has been deactivated

Bank account IFSC code change kare

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Food not received through food delivery app

Regarding some un authorized transactions

Food delivery, not effected. Money taken. No refund.

Swiggy reviews & complaints page 94

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This is the worst ever online platform for food delivery. I will never order anything from here .
Yesterday ordered a cake for kanha ji but they deliver it damaged and after a delay in delivery of approx 1.5 hrs. When I raised a complaint they said you will not get any resolution. Just rate the restaurant. How pathetic is this? It's a fraud company...

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On 18th August 2021, my account got debited through UPI to swiggy bank account ( as shown in my bank statements) but app showed payment failed, I paid again and immediately texted in the help thread on their app that my account got debited twice, please refund to which they replied that it'll be refunded and they've initiated that and in max 5-7 days it will show, I didn't got refunded, I asked again on the 8th and 10th day, they said the...

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I ordered at 12: 46 pm on 30/08/2021 after two hours of conversations they just forcefully cancel my order and they don't care about how much i am starving they simpley say I am sorry who is responsible for my starving in that two hours they just humiliated me...

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I placed an order around 1 :12 pm and my order got delivered at 2:42 pm and when i said to cancel my order they didn't and delivered me cold and stale food...The executive didn't respond to my refund request and went offline and after half and hour another executive came and he also didn't refunded my amount, My order number is #[protected]...

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I placed an order around 1 :12 pm and my order got delivered at 2:42 pm and when i said to cancel my order they didn't and delivered me cold and stale ...The executive didn't respond to my refund request and went offline and after half and hour another executive came and he also didn't refunded my amount, My order number is #[protected]...

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Address: Amrapali Point, Flat 4A, 59F Bosepukur Road

A pizza ordered at 8.28 pm is still not delivered at 10.11 pm and still showing eta of 12 mins. What kind of service is this ? My guest for whom I have ordered this, has to leave without being served. Me being a regular swiggy customer, this is ridiculous. There is not even any proper complain or customer service in place except those automated robotic chats which are of no use.. Order nos[protected]...

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Address: Amrapali Point, Flat 4A, 59F Bosepukur Road

A pizza ordered at 8.28 pm is still not delivered at 10.16 pm and still showing eta of 13 mins. What kind of service is this ? My guest for whom I have ordered this, has to leave without being served. Me being a regular swiggy customer, this is ridiculous. There is not even any proper complain or customer service in place except those automated robotic chats which are of no use.. Order nos[protected]...

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Address: Flat no 204 papayyaraju palem pendurthy

Sir,
I ordered food by swiggy today and the delivery partner didn't find my address and simply he cancelled my order in this behalf swiggy punish by me 333 rupees charges and it cannot refunded to my account. How this can be accept. Please give him appropriate punishment.

Tq...

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Address: Bengaluru

Hi sir my name Harisha id 1061832 mobile number [protected] please add service zone marathahalli and Whitefield...

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Acc tampory diactivet ho gya hai...

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Address: Mehdipatnam

Dear swiggy,
I want to reactivate my swiggy account DE 1066957 .I request you to reactivate my account DE ID 1066957 kindly please...

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Address: Belgaum

Dear Sir/ Madam,

I ordered food and delivery executive playing with me, I was not on site & it's my elder parents place . After long fight and conversation he poke me to abuse him . I told him sorry twice, but his doing blackmailing and telling me he go with police & file complaint.

What time of people SWIGGY hire?????

Order No:

[protected]
Restaurant

Grand...

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I ordered 3 boxes of Barbecue in box with add ons. In two boxes the add-ons missing. And worst part is the biryani was stale and mutton uncooked.
How pathetic the restaurant is to deliver the stale food.
I ordered using #swiggy order no: #[protected]. On following up with swiggy a coupon of total 400rs was provided which includes 100rs worth missing add-on and 300rs for 3 boxes of stale biryani + 3 boxes o[censored]ncooked...

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Address: Not sure of exact address .

This in bring to your notice where Swiggy and Zomato are charging higher prices for the food ordered from them as compared to the actual prices in the restaurant menu . On top of that they are charging delivery charges which I understand but the act of charging higher price along with the delivery charges and other taxes is really unethical and it should be looked into on priority basis as it's been going on for a while now . They should...

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Address: Block H, Sector 12, Noida, Uttar Pradesh 201301

I booked Onam Sadya online and paid 550 in advance. Food delivery was late by 3 hrs. Food was spoiled and atrocious. They didn't respond to our calls and messages. These people had taken orders and money from many people in Delhi-NCR. Many people had similar experience like me. Many people didn't even get the food. These people are frauds.

Request Swiggy to remove The Mallu Bites, Noida from your list and ban them. They will...

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Address: Bangalore

I started work with swiggy on 10 th augest. On 10, 11, 12 I completed nearly 11 orders but no order earnings is received in these 3 days. From 10th to 15 th augest Iam not received daily incentives. I completely worked 6 days as per the condition on that week and not received the minimum guarantee amount. There is more than 2000 rupees they are failed to pay. I contacted the support team many times and they said you will receive all the amount...

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I have order ultimate savings bucket and 2 classic zinger burgers from kfc using swiggy. Delivary was late and order delivered have items missing. I have sare picture to swiggy. They mentioned nothing can be done related to this issue. I have payed for my food they refuse to resend door or refund my amount...

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Website: swiggy.com

Yesterday as there was occasion of rakhi, i ordered food for a family gathering .

I need help with my order #[protected]
Registered phone number : [protected]
registered email address: [protected]@gmail.com

which consisted of

following items are missing from my order
honey chilli potato *1
singapuri noodles* 1
Veg white sauce pasta *1
cheesy garlic bread*1br...

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I ordered ice cream from swiggy on 22/08/2021 on the occasion of Rakshabandhan. My order number is #[protected]. The delivery guy was unable to find the address, irrespective of providing a full address. Soon he canceled the order stating that he tried contacting but was unable to reach out. Though he did not try calling via WhatsApp or emailing me. After a while, my order was canceled from the delivery guy's end and I was charged the full...

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Address: Ladpur Tapovan road raipur dehradun

We Orderd veg biryani But we get Non veg after then i complain on swiggy app they give customer care number then we Call about the wrong order but they did not receive back the wrong order and then we say to the refund but they did not refund ower money and only talk about coupon code but they also did not give coupon code "now we want to cash back and filed complaint againts swiggy and the restaurant name Chillz restaurant Dhrampur Dehradun"...

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