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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024

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So far, so good. Swiggy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Swiggy will keep up the work and continue to help more customers with their concerns even better 🤝

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

cod not available after cancellation of the order

blocked my account

my account has been deactivated

Bank account IFSC code change kare

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Food not received through food delivery app

Regarding some un authorized transactions

Food delivery, not effected. Money taken. No refund.

Swiggy reviews & complaints page 95

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Order no #[protected].
I ordered for basic food from udpi express around 6pm last evening (22nd August 2021) and post confirmation it said the food will reach you within 45 mins. Around 645pm my delivery guy called and said that he is unable to locate the restaurant. I told him check on the map or speak to the restaurant or swiggy back end team to get proper location.

After 15 minutes I call him to confirm if he picked...

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Today as there was occasion of rakhi, i ordered food for a family gathering .

I need help with my order #[protected]
Registered phone number : [protected]
registered email address: [protected]@gmail.com

which consisted of

following items are missing from my order
honey chilli potato *1
singapuri noodles* 1
Veg white sauce pasta *1
cheesy garlic bread*1br...

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Address: Hyderabad

My account temporarily deactivated...

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Address: Chinar park New Town

Recently a Swiggy delivery centre has opened in front of our house. All the bikes are parked in the narrow residential lane and the boys are just shouting and howling always. All these creates massive jams and restrictions for private cars to move.
I hope the regional manager will arrange for a formal parking space and not conjest the lane...

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Ordered food. Food wasn't delivered but got message saying food has been delivered.We were damn hungry and waiting for food. Not in a position to cook food and go outside to buy food.
Order[protected]...

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I ordered from this restaurant on swiggy called Wings On Fire I ordered 16 peri peri chicken wings I ate 1 wing and I got sick and felt like vomiting I threw away the rest my whole family got sick for 3 days from this restaurant it has bad reviews but swiggy just keeps it on the app because it makes them money....

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The main dish item in my order for dinner (Order #[protected] with Swiggy on 14-Aug-21 worth Rs. 659/- was not delivered.

Highly disappointed....

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Team

Disappointed with Order#[protected]

As per subject matter, it was duly noted from your team that Restaurant Partner didn't had the Order/Food Item Available in the cart And on the Location base which was taken into charge...further Post having money debited from my prepaid food card, And almost making me wait for 1 hour, a call came from your Swiggy executive cell, asking that Said restaurant vendor is...

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Address: Pallikarnai

Website: Pallikarnai

My sister and I were using the same Swiggy account to place different orders, but one of the orders was paid twice (hence ordered twice). Long story short -- we had to speak to the customer care rep (who BTW refused to budge from her stance of 1 mins after order policy and disconnected the call when asked to speak to the supervisor). We then had to call the restaurant AND the delivery partner to ensure the second/duplicate order is not made...

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Address: Bangalore

Order No:[protected]
Restaurant: Rajdhani Food Express

IT'S BEEN 9 DAYS ALREADY ORDER DELIVERED TO ME, NOT RECEIVED ANY RESPONSE FROM YOUR TEAM REGARDING MY CONCERN YET

I have ordered one full Mix Schezwan Fried Rice, one full Mix Singapore Chowmein & one full Fish Hot Garlic Gravy, received completely different item two bowls of Plain Unhygenic Smelly Stale Noodles in different Zomato package(Attaching...

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Address: Bangalore

Restaurant: Rajdhani Food Express

IT'S BEEN 9 DAYS ALREADY ORDER DELIVERED TO ME, NOT RECEIVED ANY RESPONSE FROM YOUR TEAM REGARDING MY CONCERN YET

I have ordered one full Mix Schezwan Fried Rice, one full Mix Singapore Chowmein & one full Fish Hot Garlic Gravy, received completely different item two bowls of Plain Unhygenic Smelly Stale Noodles in different Zomato package(Attaching picture below). Fish Hot...

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The issue that I have experienced was: Got undercooked soup which is not even what I ordered and I called the hotel and spoke and they even agreed to their mistakes.
I've been denied more than 4 refunds and replacements cos of this stupid limit that swiggy has. What about people like me who Order 3 meals a day everyday through swiggy? We get more no. Of issues than those who order occasionally. I've lost a lot of money recently for...

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I have repeatedly reached out to Swiggy. How come a company this big does not have an email verification method. Please remove my email as I wont even use Swiggy as I am not in India...

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Address: Jharkhand

Mera cash on delivery is not available aarha h ye kya tarika hua mera cash ko kyu band kr diya h mene bhut complain kiya but koi fayda nhi hua wo log bol rhe ki apko online pay krna hoga tab he apka hatega ye kya baat hua I don't have any online transaction to pay please help me what can I do.
Mene yaha Complain kiya tha 15days Pehle same problem ko lekar jaise he mene complain kiya Uske baad mera cash on delivery open ho gya uske...

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II ordered for food at 1108pm it was to be delivered by 11.38pm.and I was informed at 11:45pm that there will be delay on delivery and I was informed it will be delayed by 10min and then I received another call explaining that the delivery agents vehicle is not starting they are redirecting another agent and it will be delivered within 25 more minutes.I understood their situation as it was raining .Now another agent calls me at 12:02 saying...

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As per recent consumer court verdict, it is illegal and unfair to levy packaging charges. Still, Swiggy is continuing with this practice. Immediate action should be action....

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I am currently residing in Hyderabad and off late we have been noticing that there is always a delay with the delivery of order from Swiggy. The reason cited is that the delivery partner has some “bike issue”
Given that Swiggy charges delivery and additional distance fee, the least we can expect from you is that orders are delivered on time. Me and my family have been facing the same issue almost every other order where either...

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I made the 1 Jeera Cookie, 5 Kaju Pista and 5 Masala Para. Out of which I received only 1 Jeera Cookie, 1 Kaju Pista and 1 Masala Para. When I contacted Swiggy customer care, they offered to return only ₹600. While I had paid ₹1343, out of which I received items of worth ₹367 only. I am unable to understand the maths for this refund amount of ₹600.

Seems like deliberate cheating to me. Ideally the refund amount should...

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I am from Guwahati and placed an order with a nearby restaurant - Govindam - which had the order number[protected]. My order comprised of the following -

1. Paan Nimki (200 gms) x 2 - Rs. 200
2. Moong Dal Barfi (250 gms) - Rs. 232
3. Roasted Pera x 12 pcs - Rs. 216

I was charged Rs. 25 as delivery partner fee and taxes of Rs. 11.60, and hence my total came up to Rs. 685.

Upon...

+6 photos

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Hi, for order id #[protected]; the delivery partner Mr. Satish Khade asked me to provide otp before delivery saying that he needs it to pick up food from KFC. He took the OTP and never delivered the food. When I raised a complaint with swiggy, they didn’t resolve any concern and supported their cheater liar delivery boy. I want my full refund back...

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