Urban Company Complaints & Reviews

Booked deep clean service for air conditioner. Technician visited one June 18 and he included deep clean and uninstall. He uninstalled indoor unit and did deep clean.
After clean service, he didn't fix it indoor unit and outdoor unit connection tube properly. Within a week it created problem. I created revisit ticket and technician came and did something to work temporarily. Again within a week same problem created again. Revisit...

Helpful

Found this helpful?

1 Comment

Address: D 78 Sector 21 Noida UP 201301

We wanted to use the services of you company for house cleaning. Around 6 Jul i was trying to make payment of Rs 1754 but i was not successful.
On 10 July i made another paymentof Rs 914. Your Technicians came and did very good job on 11july
We also got a message from you that Rs 174 also have been transferred toyou. Kindly refund this amount immediately
To get this refund i contacted your customer care numbers [protected],...

Helpful

Found this helpful?

1 Comment

Address: Dwarka

We have booked a tv repair through Urban company, a technician came on and took away the tv and return the same on the third day and charged us Rs. 5290 as repair cost on 18th May, 2023.

We called him again on 9th June, 2023 and told him that the problem persist, he said please close the complaint on urban company I will come and rectify. He closed the complaint without repairing the TV.

Being under 6 months...

Helpful

Found this helpful?

Write a comment

Address: Plot No: 270 Baba Nagar, Vilivakkam, Chennai 600049

I had booked a complaint on UC app in my mobile ([protected]) for repair of concealed flush tank. Google has deducted the amount from my bank, but it is not reflected in my UC app. Do help...

Helpful

Found this helpful?

Write a comment

Address: Lucknow

I'm Prachi Rajput. I have purchased 3 session package in specific face part for chin of laser hair reduction for Rs. 3878/- on 26th April, 2023 at 1:24 PM and took my first session at 6:30 PM on same day. But the option for redemption for remaining sessions is not available there in my account. I have already complained about this. But still haven't found any solution even after 2 months. I am neither getting any call from doctor nor getting...

Helpful

Found this helpful?

1 Comment

Address: Gurgaon

My name is Gajender

I booked an appointment for carrier window air conditioner service from urban company on 22nd June 2023. When his technician Raja came, I told him that this morning some sound was coming from my air conditioner.Then I said that I just got my AC serviced from Urban company 2 months ago. Then I told the technician that please diagnose this sound and fix it.Then the technician said Sir blower sound is coming...

Helpful

Found this helpful?

Write a comment

Address: Green park

Hi My name Is gajender
Address - flat no 201, second floor, c186, sainik nagar nawada delhi .110059

I booked an appointment for carrier window air conditioner service from urban company on 22nd June 2023. When his technician Raja came, I told him that this morning some sound was coming from my air conditioner.Then I said that I just got my AC serviced from Urban company 2 months ago. Then I told the technician that...

Helpful

Found this helpful?

Write a comment

Address: #66,7th cross, Krishnanagar, K R Puram, Bangalore -

After service was done today we are seeing leakage in filter...

Helpful

Found this helpful?

1 Comment

I booked a sofa cleaning service through UC and there is a huge stain on my sofa due to the chemicals used.

I have been trying to contact you through the app, but was not successful.

This is absolutely unacceptable and my sofa is completely damaged due to the stain.

I sofa is completely damaged and I need a complete refund as Rs.20, 000 towards the damages....

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Address: D-1, Shyam Vihar Phase-1, Najafgarh, New Delhi

Sir i have book the repairing of AC on 18.06.2023 to fix the leakage and refill the gas, your machinic is attend the same, but after 2 hours your machinic refuse and said that sir your coil is not in condition to repair the same, before the they have do some repairing work on indoor my AC.
on this sunday when i call to some other machinic to repair the same then he said sir your body is crack and some part of indoor is also burn/damage...

Helpful

Found this helpful?

3 Comments

Address: C-10 GROUND FLOOR NFL SOCIETYGreater Noida

Electrician deputed by you Jaswant Singh did turn up .After checking he promised to come next day but he has not turned up nor I know his number...

Helpful

Found this helpful?

1 Comment

I have booked ab electrician from Urban company on 18.06.2023. The money was paid via phone pe. Desire this no service man was sent and money was not refunded. They dont have any customer care number in their website. I need the refund that is why i am complaining....

Helpful

Found this helpful?

1 Comment

Urban Company pest cleaning gives warranty only for 3 month, in 3 weeks time I have cockroaches roaming around the kitchen. Plus they didn’t even bother to refund a 100. % or give the service again. Bunch of thieves...

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Dear Urban Company,

I hope this email finds you well. I am writing to express my deep disappointment and frustration regarding my recent experience with your customer helpline. As a loyal premium user of your services, I expected a higher level of assistance and promptness when encountering issues. Unfortunately, my attempts to contact your customer helpline regarding a payment issue related to my booking have been in vain,...

Helpful

Found this helpful?

1 Comment

Address: Hyderabad

Dear Team,

My ID got blocked without informing about anything. I even don't know the exact reason. I visited the Hyderabad office many times to know the reason of blocking. But instead of giving solution the whole category managers are not at all responding even i visit the office. They were asking me to wait lot of time to meet the category manager.

Whenever the Terms and conditions changed or new rules...

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

I booked for 3 of my AC servicing with Urban company on 9th March. The technician Mohd Shazad told me that my split AC requires a gas filling as there is low cooling due to leakage. He convinced me that i can pay him directly an amount of 2300 and he will be responsible for any fault. The AC just worked fine for a day and there after there is no cooling
We called Shazad and he denied to come and check even though we told him that...

Helpful

Found this helpful?

Write a comment

Mr. Shaikhshan mohammad had come to repair the ac on 21st may. He took 2500 for gas filling. Within one month there was no gas. Urban company is big fraud and its employees are boorish and exhibit bad behaviour. I wonder what a cheap guy the ceo of the company is - since he is not bothered about the innumerable complaints about his company's servicing all over the internet. A fraud company if there is one...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Dwarka more , New Delhi - 110059

I just wanted a ac service, but when urban company proffesional (rishi) arrived he said there is a issue in gas and it need to be refill . so i agreed and said him to do the same as he is proffessional and advising so i thought he is expert. he said if there is any issue regarding gas in future for this season he will be responsible for the issue and repair the same. and he charged me around 3000 rs. on next day ac started giving problem...

Helpful

Found this helpful?

Write a comment

Address: Bangalore

In the month of March paint done by Urban clap and not even three month I see the wall became wet and in few place noticed Paint bubbles and paint about of pealoff.

During or before paint start I was asked the painter who is owner/IN charge does the waterproofing done as wall became wet (adjacent to utility wall) in the Kitchen and he was confirmed waterproofing not required and painting is enough and we will take care but...

Helpful

Found this helpful?

Write a comment

Address: Pearl galaxy B block bicholi mardana indore

I Parvez lakdawala has given to urban company for cleaning my empty flat of 3 BHK, on 6/06/23 i think they has given to shine Time cleaning solution in Indore. But it was not done properly the flooring of the hall bedroom toilet and their taps kitchen sinks
my address is pearl galaxy flat no 503 bicholi mardana indore.
[protected]
so it is better to clean it again...

Helpful

Found this helpful?

1 Comment

Urban Company Complaints & Reviews

File a complaint to Urban Company

Recently resolved complaints

Most useful reviews

Featured stories

Urban Company reviews & complaints page 7

Bad service and damage creates by urban company AC technician

Over payment refund and fraud

TV Repair

Amount Deducted by Google Pay but not reflecting in UC app

Regarding non-redemption of laser hair reduction sessions

AC service

AC service

Water filter service leakage problem

Sofa Cleaning (Inv no. UCIC230004889479)

Repairing of AC

Incomplete job

Non-providing of service and refund

Pest cleaning

Complaint about Unavailability of Customer Helpline for Registering Payment-Related Booking Complaint.

Beautician ID blocked without reason

Split AC

AC

Fraud done by Urban Professional (Rishi - Ac Service)

Painting issue

Empty flat cleaning not done properly

Urban Company Complaints & Reviews

File a complaint to Urban Company

Recently resolved complaints

Most useful reviews

Featured stories

Urban Company reviews & complaints page 7

Related businesses