Urban Company Complaints &amp; Reviews

Your professional damaged my ac and now i am not receiving refund of my charges nor they are repairing my ac under insurance. Fake promises. Never trust urban. Contact [protected].
Refund my money rs.3237. And get my AC repair done free of cost for damages done on your end by your professional. Why the hell u people give false insurance????...

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Address: Chennai

The company charges Rs 749 for AC cleaning and Rs 2700 for gas filling. But in the bill they added Rs 378 claiming tax but refused to provide a tax receipt or bill....

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I had booked urban clap service for my Television Service.
The issue was addressed to me correctly however the additional service was been added and I have been asking to pay for it. The professional had asked me to accept the same on the app and he would be cancelling it but he was not able to cancel the same. He did call his senior but they were also not able to help me with this.

Kindly assist...

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My name is Lokesh S and the tv which i have is not working so i booked urban company guy came named Titus. and serviced my tv after 2 days when i ON the tv i can see the light comes from the tv like leaking light from the sides of tv. I asked the guy what is this he said we put glue after some it will get stick together but am not convinced because no glue will takes weeks and month to stick so i said after two week i will if the problem...

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Address: 4th Floor, Krimson Square, 31/9, Aayee Matha Temple Rd, Muneswara Nagar, Sector 6, HSR Layout, Bengaluru, Karnataka 560102

Over the past two weeks, numerous technicians from Urban Company have worked in our home as we were renovating. Among them was Nouman Khan, AC Technician. He charged us Rs.10, 000/- on 23 March for service of 3 split ACs. We later found that he took the money personally, not as Urban Company. Moreover, the ACs are now not working properly. This was a service call, not a repair call and he seems to have deliberately spoilt the ACs. We want...

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I subscribed to premium home
Cleaning services o[censored]rban company on January 22, 2023. The service providers did shoddy cleaning. When I pointed out the stained floor tiles, they argued that the tiles were faulty. They also insisted that I give them a 5 star rating. Since I was alone I got intimidated and complied. The chief supervisor left the site immediately after arrival. I am uploading 2 photos. The first one post urban company...

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Hi we got the ac installation from urban company. The very first mistake is the technician did not arrive on time. He was supposed to come by 3pm but after calling and follow ups he arrived at 6 pm and did wrong installation and left. After sometime we observed heavy water leakage from indoor unit and we could not use appliance at all also we were scared if something happens to appliance because of this issue. Then we raised warranty and...

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I purchased two water filters from urban company on 29-sep-2022. I was promised 1 year of free service which includes free replacement of water filters. When I checked the app now to avail the service as the water taste is very bad, I don’t see an option to book service for the water filters I purchased. All the details regarding purchase of water filters is removed from the app so there is no option to avail any service on the water filters...

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Kindly refund my amount... on 10 march i booked foe hair spa through urban clap but due to some reason i didn't availed your services. So kindly refund my money it's 2 weeks already gone.. how much time you will take to refund my money!!!...

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I wanted to ensure that you are absolutely clear about the actual incident. I need to formalise this & also provide my review to any new people who may think of this service.
1) Booking was done for 24th Feb for
removing hard water scaling from 3 geysers.
2) The person did the job & asked us to check, no issues were identified. There was one bathroom we missed checking and was found that this geyser was not working....

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Hi Team,

I have raised washing machine repairing on 4th March 2023 through online payment 358/- Rs and Engineer visited on 6th March and confirmed replaced parts body cover and shocker with estimate 5500/- Rs.

I go ahead with estimate. He request paid some money for estimate preparation and I had paid 1000/- Rs through online. I am multiple time follow-up but he updated parts not received form urban company....

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Ac noise coming after service 305 galaxy avenue Marol maroshi road Andheri East Mumbai 400059...

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Address: 734, Block P, 2nd Floor, 48 K L Saigal Sarani, New Alipore

We have an office in a residential building.
Approx 1800 sq ft 3bedroom flat
We need deep cleaning

do you take such jobs?

Where to contact....

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We hired a professional accounts teacher as home tutor whom the whole amount was paid in advance. Out of the 18 classes that was promised only 6 has been taken. No response from neither the faculty nor the company itself despite a complaint being registered at their own app....

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Hi,

I have booked a service of AC gasfilling & repair and total cost in the app show as 2800(aprox) which i paid i advance and opted the service as well. now in the app it is showing me to pay again 249. When i checked with them they were telling that any order above 2000 by default warranty of 249 rs is added. First thing this was not informed to the customer in advance and secondly warranty is needed or not will be decided...

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I had used urban company for cleaning my 1400 sq ft duplex house at baroda, Gujarat for the first time in 2022.I was very satisfied and reffered to all my friends in different parts of India.There was a minor damage in the floor though.

Recently I moved from overseas after my retirement and moved to Baroda city to live.Soon after I reached Baroda, I fell sick and was hospitalised.Hospital wants to discharge but, not able to...

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Urbanclap complaint.
I had used urban company for cleaning my 1400 sq ft duplex house at baroda, Gujarat for the first time in 2022.I was very satisfied and reffered to all my friends in different parts of India.There was a minor damage in the floor though.
Recently I moved from overseas after my retirement and moved to Baroda city to live.Soon after I reached Baroda, I fell sick and is hospitalised.Hospital wants to discharge...

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Address: Raipur

This person Durgesh Verma, take bookings in the name o[censored]C and forcefully does extra work without informing the UC and afterwards charges extra money. I myself has paid him 1400 rupees extra after paying Urban company Rs.1805. Also, this person will forcefully takes good rating by standing in front of you adamantly. Please take actions against this person. He is maligning the name o[censored]C. Recently, he charged 3000 rupees and also did not clean...

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Address: Hyderabad, Telangana

I did pest control and cleaning 12 days before I see no difference I called them they said they will come they did not when I called them again and said I would complain they said do whatever u want .there’s completely no difference this was not expected by urban company I recommend it to my family m getting scolding..plz make a revisit or refund my money there were two peoples one lady and one boy m sharing the boy’s profile...

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