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Bengaluru Metro Rail Corporation [BMRCL] Complaints & Reviews

english.bmrc.co.in

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Updated: Dec 4, 2024

Complaints 428

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Bad 😕 It seems that Bengaluru Metro Rail Corporation [BMRCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Bengaluru Metro Rail Corporation [BMRCL]

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Staff at Krishnarajapura station being rude to elderly peoply

Recharged in online but not credited to card

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waiting time in metro station

card lost while travelling

Complaint for Customer care BMRCL staff vajrahalli

Bengaluru Metro Rail Corporation [BMRCL] reviews & complaints page 11

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Address: Bengaluru

Website: BMRCL

The highly efficient metro work which is in Phase II is praise worthy of their progress. However in their endeavor they are constantly overlooking the inconvenience it is causing to the residents in the locality.
Although nighttime construction is banned legally from 10pm to 6 am, the construction work in Mahadevapura, B. Narayanpura is not following any such measure.
The senior citizens, students, working professionals are...

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I have made an online payment of Rs.5oo/- through metro app. But the Amt has not reflected in card, though the transcation has been success.please rectify immediately.

Card No: [protected]
TRANS. ID: m7tz6ui8lydclmsv2v98
Top on:[protected]:17:42)
Payment ID: [protected]
Amt: 500/-...

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It's been a month but the money which has been debited from my account has not yet been reflected in my account. The top up failed but still it was debited from the account and it's the second time I am posting the complaint but there is no response. Such a scam and so irresponsible....

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We travel all over India by trains, flights, Metros and Public transport too…
But today we had very bad experience at your metro outlets…
we are having our electric tool kit along with but at metro they denying to us and I request to all staff to give us permission because we have to catch train at KSR railway station. But no one allow us.
We travel by flights they allow us even we travel all metro except todays everyone...

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Today I was travelling from Nagasandra metro station, while travelling inside running metro in last bogie found insects(bees) which was around 10nos and this is not first time I am seeing it kindly take necessary steps to travel peacefully....

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Address: B Narayanpura

Though BMRCL had issued order to stop piling and excavation works between 10pm and 6am, it is not followed. Excavations are being continued throughout the night, Causing a lot of disturbance in sleep for residents living nearby ORR area. Due to this our whole days got destroyed and we are not able to work.
To experience personally, I urge BMRCL officers to reside (specifically during nights) near ORR line for few days.
I suggest...

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Address: Bangalore

At jalhalli metro station I was stopped by guards because I was carrying 6 plants why was I stopped ? And plants is not even mentioned in the not allowed items list check that...

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Address: KSCA CHINNASWAMY STADIUM

Dear Sir,

The Entry/Exit Gate near Chinnaswamy stadium is closed due to shortage of staff (which is not at all acceptable).
I am travelling in NAMMA METRO since day 1 from Rajajinagar to Cubbon park since i am working in Chinnaswamy Cricket stadium.
The said entry / exit gate is closed since lock down took place and now i was told that due to shortage of staff the said gate is closed, but you are taking full...

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Address: Devarabisanahalli

I am a resident of Devarabisanahalli, Bellandur. Due to the ongoing metro rail construction work, citizens are unable to sleep here. The construction work in this area happens round the clock and at nights too. When will we sleep if this construction doesn't stop?

It is my humble request to pause the construction between 11 PM to 7 AM. We're lower middle-class working people and without proper sleep we cannot work.
br...

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I had recharged metro card online through the metro app but I got a message saying that the top up failed but the money was debited from the account please look into it as it's already been 2 days....

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I have recharged metro card number-[protected] through namma metro app with amount of 500rs 7th march 2022 at 9:57am. But it is still not showing when tapped on the AFC gates. Kindly see through the problem and let me know what's going on.
I have attached the screenshot showing successful recharge through namma metro app...

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Metro card number [protected] was recharged for an amount of Rs.1000 on 27th Jan 2022 with transaction number[protected]. However the amount is not reflecting in the account. Please check and revert...

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Sir/madam,
This is to inform you that the pillar that is coming up straight opposite to the road joining from dasarahalli is causing inconvenience as it is just opposite to the turning which will cause traffic when there is free traffic from other side.It would be helpful if they can change the position of the pillar 10ft away from the road.By looking into the necessatites....

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Address: 1306, 6th Cross, 1st Stage,, Chandra layout, Chandra layout, Chandra layout

Website: english.bmrc.co.in

Date of Incident:- 29/1/2022
Surrender Card No. [protected]
Incident Description:-
1. My old metro card ([protected]) was surrendered to Attiguppe metro station on 29/1/2022 due to which the card was not detected in any stations and the card number was not visible.
2. However, in the Kios they were able to bend the card and recharge it for Rs.50/- by which the receipt had the card no. ([protected]).
3....

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Address: NO 8 williams town 1st Cross bangalore 560046

Dear Sir/Madam,
With a very positive note we started to construct our house at Williams town 1st

Cross after spending all the saving and to lead a peacfull life, but all this came to an end with the start of Metro Rail Construction,
past two year we been struggling to lead the normal life, with lots of dusturbane noise pollution Its causing a great damage to our health,
It also causing irritation,...

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Address: Majestic

Website: BMTC

I have lost my bus pass on 19feb 2022.. so I'm requesting you to provide me a new bus pass...

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Address: Malleshwaram Bangalore

Hi,

There is Rs. 250 fine for those who don't wear mask inside matro premises and metro train. But there is no notification boards in the metro premises regarding the same. Only notified inside metro train running display and very rear watching it.

Press and electronic media references will not be available to very poor people those who don't have access to TV and newspapers. And information will be there on...

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Respected sir/madam
We have recharged our metro card ( card number : [protected] ) and it was failed to recharge therefore we kindly request you to refund our amount....

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Address: , , , , , Jp Nagar 7th Phase

I made a payment on 10th feb 2022 morning,
I checked in metro station twice but online payment is not affected to my card.
I entered a correct details card number as well.
I want refund or that amont....

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The service provided by Mamatha at Yeshwanthpur was horrible today. I went to collect a token for Jayanagar station and I had missed to bring my wallet. So I asked her for a token and scanned on Google pay and kept it ready. She made a big ruckus that I scanned without her permission and got into an unprofessional argument. Please note, I had only scanned and did not even send money yet. I was waiting for the amount to be disclosed by her...

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