Winni Complaints & Reviews

I had a very bad exp.

I had ordered flowers for my mom's birthday. They sent me an SMS saying the flowers were delivered, but When i checked it was not.
The customer care told me that the delivery boy had entered that by mistake and assured me that my order would be delivered.

My order was not delivered, and they ruined my surprise for my mother.

On top of it, all my calls, emails, messages...

I ordered a cake on[protected] for a delivery on[protected] at 2:00pm. Made full payment. Got confirmation email and sms. The cake was not delivered.
Tried reaching constantly for over 2 hours, there was no response. Eventually, i ordered another cake from another place as i had a few guests over for bday celebration.
In the evening i get a call after all my guests left saying the cake will be delivered in sometime around 7pm....

It was most awaited mother's day and i placed order online through winni services. I opted standard delivery and that was quite good but all colours got fedup when i saw the actual cake.

First of all.. It was completely different cake from the one that has been selected during order.

Second miss that can't be compromise was.. No quotes message has been placed on cake that has been provided during ordering cake....

As per my order, my product was supposed to be delivered on the same day but it's been two days now and yet no information on my purchased product . Calling their customer care for complain but number is switched off or invalid.

There is no address on the website where we can approach, the biggest problem is the numbers which they have mentioned does not work at all. I have dropped them an email too but no use....

Hello,

This is regarding order # [protected]. It was booked on 05/12 for the occasion of mother's day, to wish my mother on 05/13. While booking, they mentioned it will be delivered between 8am-9pm but they haven't delivered it on-time. There is no way we can reach their helpdesk, it always says busy.
There is no option to cancel your order and if we cancel also, there us no refund will be given as per my discussion...

Hi,
I ordered 1/2 kg eggless black forrest cake in heart shape along with orchid flowers chocolates bouquet.
But the send me a different product the send me a circle shape messy cake with few red roses and chocolates.

I paid some extra money for heart shape and eggless cake but they just send me a regular cake.

I want my refund, which i pay extra....

I placed an order and paid for my order. Everything was well and i called them just to confirm the delivery time. And what happened she said your order is incorrect and can’t be delivered.

I asked why is it so she said don’t know. I asked i paid and i have confirmation number as well and i would like to give someone surprise she didn’t say anything and said will transfer the amount in winni wallet.

Attached...

I ordered a cake and some flowers through winni. They did not deliver the flowers. The cake they delivered was of an inferior quality. The customer service of winni did not answer my calls or mails or fb messages and apparentky blocked me in fb!. They also sent me apparently an automated mail stating they have completed delivery when actually they did not. They must atleast have the courtesy to answer my calls and refund my amount for the...

I had placed a on the day delivery order on 14th feb 2018 for which I had paid through my card at around 8.30 am the website stated that it may deliver the products by 9 pm. But instead of repeated trials I was unable to contact the company guys and the order haven been delivered yet. The phone number which they had stated in site is constantly busy and was unable to connect to them. I tried to mail them but there was no response. Below I...

I have order 1108 rs product from a website name winni. As per the promise they didn’t deliever the product. I can see there arethere are numerous people suffering because of this fraud comapny. Website for this company is https://www.winni.in. message recieved from themdear [protected]@yahoo.com,

Greetings from winni!

Thank you for your order. This email contains your order summary. When the item (S)...

I ordered birthday cake for my wife on 12th feb 2018 which was suppose to be delivered on 14th feb 2018 by 9:00 pm.

Now i am dropping this email at around 10:04 pm which has not been delivered and their customer service is pathetic. I have been trying to get in touch with them the entire day but their number, chat email is of no use. I am attaching a sample of their service below. Request you to please close down such pathetic...

My order number [protected] placed on 02/02/2018 03:12 pm was supposed to be delivered on 14th february. 3 items were ordered which was delivered in an incomplete manner. Along with other things a bouquet was supposed to be delivered which was not done. This was highly disappointing and the gravity of the misconduct was depp indeed. I tried calling the support centre but it always responded to be busy. I tried calling the delivery man but...

I purchase birthday cake on-line
But they send me different shape cake and cake was damaged. I request that firm to change the cake or its not possible ..refund my money. But the company/firm
Can't take any action. They told me the product is already sold out and money refund is not possible. Valu of product is 3574/- booking location is Pune delivery in kolhapur...

I have ordered cake (Black Forest) and bouquet(100 roses) from Winni with a cake on message and personalized message also to do a Mid night Delivery in Jagdalpur (Chhattisgarh). Firstly they have charged me like anything.

On the date of delivery, they called me and said to me that "Mid night delivery is not possible". I said ok deliver it in the afternoon.

After delivery got received, I was really very shocked,...