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Winni Complaints & Reviews

N
nish0725
from Meerut, Uttar Pradesh
Feb 15, 2021
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Product not delivered

This is to inform you that I have ordered cake and flowers from winni.in which is to be delivered on 14 Feb between 8am -10pm slot.
But I haven't received the product yet. Still I got the confirmation email and message from there side that my product has been delivered. They have charged Rs 2248/- for this though they are not delivering any thing. They are cheating customer. Kindly take a strong action against them...
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A
Ab1995
Feb 14, 2021
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1 Bouquet of flowers delivered instead of two

Website: www.winni.in

Ordered one bouquet of roses and one bouquet of garberas from Winni. They called me and said that garbera is not available and they can only provide red roses. I agreed to that also as I had no other option there. Then they delivered only one bouquet instead of two by combining all the flowers into one bouquet. Those were for different persons and now it's completely messed up. There's no response from Winni regarding this....
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Address: Jammu
Website: Www.winni.in

Below are the three major defects with reference to the delivery.

1.The cake has finger marks due to which the cream is distorted and looks awful.

2.The number 2 candle ordered with the cake is broken thus making it useless.

3.We had ordered the cake for 1st Feb birthday, and it was scheduled to be delivered by today evening ftom 6:00 pm to 10:00 pm.However it got delivered 10 am today morning.We...
+2 photos
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Address: Plot No 53,54 & 55, 9th Phase, beside Kapil Chits, Kukatpally Housing Board Colony, Kukatpally, Hyderabad, Telangana 500072, India
Website: winni.in

I placed order for a plumcake for parents. This year we missed being with them due to the pandemic.
In such times too such spineless and shameless companies take money and deliver a very spoilt and hopless pudding in a mangled box (Imagine if the box is mangled how would the content inside be). This was supposed to be delivered on 23rd December. Upon repeated reminders, (So I pay money and also keep following up. Its not in their...
+1 photos
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S
S.Karthik Premnath
from Powai, Maharashtra
Dec 18, 2020
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Rude customer service

I've tried a lot of such services providers but Winni is the worst. We ordered a Vanilla cake for our anniversary and a chocolate cake was delivered, without the msg that I asked them to attach. The customer service representative said that the refund won't be possible and that the cake would be replaced and the response was very rude. Worst service worst product. Winni should be ashamed for this and for looting customers.. Shame on you....
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S
sudharshanaVasanth
from Delhi, Delhi
Dec 17, 2020
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Photo mug ordered for birthday

Address: chennai and bangalore
Website: winni.in

I ordered photo mug on 14th dec20, to be delivered by 17thdec20 as a birthday surprise gift. They promised and took the booking. But today its not yet delivered and on inquiring with the customer service, she said that it will be delviered in 2 days. I kept saying you promised today and she didnot listen to me and just kept on saying, it will be delivered in 2 days. Unprofessional service. In the first case, I booked a birthday with midnight...
+1 photos
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D
Dawa Dolma sherpa
Nov 16, 2020
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Delivering wrong products after receiving amt.

Address: Bengaluru Site no ,103/5, ground floor, near government schools, 60 feet Rd ,
Website: winni.in

I have placed a order of 500 gm cake, Name of the cake was, " Rich and Sweet Black forest cake " review Were also very good for this cake so I placed a order but instead of this cake they delivered a normal plain black forest cake which will not even cost Rs 300, they delivered it to my friend place ... every product which was ordered like rose bouquet chocolate everything they have sent of their choice instead of the one which we have placed...
+3 photos
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A
adaw
from Dumka, Jharkhand
Oct 16, 2020
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Fraud with product delivery

Website: www.winni.in

I have ordered a cake online from Winni.in amounting Rs. 949(paid online) Order Detail[protected], on Sep 29, 2020 for delivery on Oct 10, 2020. After 10 days they have delivered a very different product than what I ordered amounting to Rs 350.(Invoice attached in below photos)

When I asked them for refund they denied and told me to consider what they have sent. This a case of gross fraud as the product I have ordered and...
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C
Chahal Payal
Oct 10, 2020
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Cake

Address: HE 239 A PHASE 7 MOHALI
Website: WWW.WINNI.IN

I was ordered pineapple cake 9 oct 2020, cake was bitter,...
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T
Trilok7492
Sep 21, 2020
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Order not delivered

Website: Cake and chocolates

I ordered chocolates to my wife on her birthday because thier fake reviews was on sites look like genuine, i paid 649 rs for chocolates and time slot 21/09/2020 2 to 6 pm, than i waited their calls but there is no call and msg received, i checked my mail from winni( order delivered successfully), i go to their website which states that order is completed when i msg them via online chat room(given in website totally fraud with zero knowledge...
+2 photos
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G
ginninair
Sep 13, 2020
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Order not delivered on time

Order[protected]
Raised a order around first half of the day. Promise was to deliver before 9 PM.
I reached out to customer care and requested for prioritizing the delivery. and informed that this is a surprised birthday cake and to call recipient for full address while product is out for delivery.
At 6 they tried to deliver but recipient(my friend) didn't accept due to a strange order. But at 6.35 i received email...
+1 photos
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V
Vijay Hukkeri
Sep 9, 2020
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Fraud they didn't paid the amount

I m running a cake shop they had contacted me for cake delivery's so they started giving orders n made payment for first some orders . N last cake which i delivered i dint get the payment of that they are not receiving call or replying to msg....
+1 photos
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K
Kartheek Pandu
Aug 31, 2020
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I didn't received my order

Address: Tekkali

I have given two orders to Winni site on[protected] and[protected]. They was cancelled my first order on[protected]. Now they was cancelled my second order also. I have lose 999 rupees....
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B
Bhavya Sri Sripathi
from Hyderabad, Telangana
Aug 25, 2020
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Worst Service. I didn't get my order

I have ordered the cake for 24th night. They failed to deliver and said to deliver on 25th afternoon at 1pm but i didn't get the cake I called them and they said it will deliver by 9pm it's 10pm but I didn't get the cake. Our occasion was also completed. They have spoiled my surprise plan. I just asking to take a severe action on this. I don't want to anybody to suffer like me and spoil their plans because of them. If there any negative rating...
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D
Dr. Animesh Mohan
Aug 20, 2020
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Holding the money in the account and repeated false commitments

Website: www.winni.in

If the option of zero or negative star would have been available then I will definitely go for it while reviewing the services of this worst app I have ever used "winni". In my first and the last experience I will request everyone please don't waste your hard earned money on such corrupt people.
I never had a habit of posting negative reviews for anyone but this time I am really very much irritated. Just trusting their services I...
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V
Vijayashankar vijayakumar
Aug 14, 2020
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Delivered worst quality of product

Address: 13, 37/2, Salabogam Street, Thathimedu, Kanchipuram
Website: www.winni.in/my-winni/order-detail?orderId=00810983725

I have ordered fresh "blooming insight - rose flowers", a greeting card and big cadbury celebrations pack for my wife on her birthday (12-aug-20). I have ordered 2 days in advance and i got confirmation too from winni.
The delivery time would be 10 am - 9pm and i said ok.
On 12-aug-20, the delivery message was not done till 5 pm in the evening. I followed then using chat option several times regarding the delivery and they said...
+3 photos
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Address: Winni
Website: www.winni.in

My order id was [protected]
My sister had ordered a rakhi and sonpampdi. The took extra money for same day delivery. They did not deliver the same day. Next day they delivered me only tge rakhi. Tbey perhaps ate my sonpamdi and took my sisters money.

No ine shoud order through this winnie company. It is fraud and cheats people. It takes advantage of lockdown. FRAUD COMPANY WINNI...
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A
Avantika Anand
Aug 5, 2020
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Fooling customers by fake commitments

I ordered a rakhi combo for same day delivery from winni and they accepted the order by showing the expected delivery time of 1pm to 9 pm for the same day. The rakhi didn't get deliver. I tried reaching their customer support by live chatting and their was no response and then I tried calling their number and was busy all day. Finally I mailed them about the situation and they lied to me that the rakhi was already delivered. How far these...
+2 photos
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V
vishwajeet_143
Aug 4, 2020
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Taken full payment but did not deliver the product

Address: G-704, Betwa Apartment, Gomti nagar Vistar, sector-4, Lucknow
Website: www.winni.in/my-winni/order-detail?orderId=00802957869

On the occasation of Rakhabandhan placed an order for the Product "World best Bhai" and I paid Rs. 795 for the product which is a combo Rakhi, Rasgulla and other items wherein only Rasgulla were delivered under order id [protected] on 2nd August.

On 3rd August when I was called up the customer care team they said that it will be delivered on 3rd itself before 10 PM but again it was not delivered.However it was not delivered.br...
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A
ashusam
Aug 4, 2020
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Delivery of the product

Website: www.winni.in

I have ordered a cake and choclates for rakhshabandhan on 3rd august 2020. After taking delivery charges, they have not delivered the cake and choclate. Also they don't have any address on website nor there customer care number was working on 3rd august 2020.
I have asked them to cancel the order today (4.8.2020) but they are denying....
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S
Shruti Chandrashekar
Aug 2, 2020
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Product not delivered and status says delivered in their website

Placed order is not delivered, no response from customer care and they have simply updated as delivered....
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D
Devdad
Jul 1, 2020
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On line delivery of flowers, cakes

On 13th, I booked an order no. [protected] for 2344/- INR for my daughters 18 th birthday. Winni webside confirmed delivery feom 7-10 pm. Till 10 pm, I was in constant touxh with your chat, but cake not delivered citing COVID as reason though on line delivery was opened up by Government. I ordered through Swiggy and cake was delivered within 50 mts.

Though fully shaken, I thought about putting my faith in Winni one more time...
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I
Indranath Banerjee
Jun 22, 2020
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relied on winni who proved to be a bunch of fraud

Website: www.winni.in

This company should be immediately close so that customers in market place does not face any further cheating.

They accept orders but while delivering it is completely up-to their wish. So in all cases when you order for an apple you will get an orange or would not get anything at all...
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S
Sneha Khaitan
Jun 8, 2020
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worst cakes delivered

Worst experience ever. Cannot describe the nightmare one has to undergo with the variety o[censored]ntrained illiterates at winni...
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R
Raghi3018
May 30, 2020
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fraud website

Website: www.winni.in/contact-us

Respected sir/madam, i have ordered a cake through https://www.winni.in/ website on[protected] around 1.30pm and the payment for rs.599 was done through netbanking. It was mentioned that the cake would be delivered in slot 3pm-9pm the same day.

But the item was not delivered and they have sent the message for item delivered. The also marked the order status in website as order completed. I tried to contact their support team...
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M
manohar sinh
May 22, 2020
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Online fraud

Address: A/307V-Parijat chs ltd yari road andheri west
Website: www.winni.in

Winni is a cheater company they took online payment of rs599 from me for order #[protected] and did not deliver the cake
There is no response for the contact number given on website
I request you to ban this website immediately
My mobile number is [protected]

My name is manohar sinh...
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C
cheemakulmeet
from Mumbai, Maharashtra
May 17, 2020
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complaint regarding wrong home made cake delivered with one item mission

Website: www.winni.in

Dear sir, i have ordered 01 heart shape choco truffle cake 500 gm and 2nd number candle for my 2nd anniversary celebration vide winni.in order number [protected] on 17 may 20. But i have received round shape home made tasteless cake and 2nd number candle is missing. The cake quality is low and wrong cake delivered by winni company in such a huge amount
Rs 898.00...
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A
anushasingh98
May 14, 2020
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fraud website of online cake order etc.

Website: WINNI.IN

मैं आपको winni.in वेबसाइट के बारे में बताने जा रही हूं। इस वेबसाइट के जरिए आप cakes, greeting cards, gifts ऑर्डर कर सकते हैं। लेकिन यह लोग सिर्फ आपको ठगने का काम करते हैं। इस वेबसाइट के जरिए मैं बेवकूफ...
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R
Rosy Atoria
Feb 19, 2020
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non delivery of flowers

Address: 140307

I was send mail confirming my order will be delivered on 14 feb at 6 pm which was not delivered till next day ‘’when i inquired they refused to refund my money in my account ‘and told me that i can use this amount next year’ totally unprofessional way’ still no payment of 1054 paid’ i had email conversation related to this issue but they are not interested to address this issue. Till now no flowers delivered nor my money has been...
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Address: No.103/5, Ground Floor 60 feet road Doddanekundi, Kartik Nagar, Marathahalli, Bangalore, Karnataka, 560037
Website: www.winni.in

Incident happened on 16th feb 2020. I booked a cake for my sister who was to travel the day in the evening. So i paid extra for morning slot (7am to 9am) delivery. On 16th until 8.30am there was no information about the delivery guy. Upon checking with customer care they told the cake would be delivered in next two hours and the extra amount would be refund to "winni wallet". I agreed for it and asked them to give delivery guy's number, they...
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