Winni Complaints & Reviews

Received order 30 minutes delay (Slot 11:00 to 11:59 PM, Date 28-Nov-2021) and got some entirely different cake. I ordered chocolate truffle. And it's not even a truffle cake but just some different simple chocolate cake. The taste is also not good. Very bad experience. Even they have not written my message on the cake.
Ruined the surprise planned....

WE have ordered a cake from Winni of Rs- 799, however after 2 hours we received a notification of cake delivered, however, it never delivered to the given address....

Got some entirely different cake.I got white cream icing on cake though i ordered chocolate truffle. And it's not even a truffle cake but just some basic cream cake. The taste is also not good. Very bad experience. Even they have not written my message on the cake....

Order[protected] raised on 13th at 12.11, expected delivery between 2 to 6pm. I am typing at 7.12pm after 4 calls and multiple assurances from customer care on calls regarding hopeful delivery of birthday cake. It just ruined our plans as it was supposed to be surprise and before scheduled next plan. It was stressful and torturous experience....

1.Bouquet and Anniversary Card with Premium of Rs 200 gets delivered almost 1 hour late on 9th Sep 2021 to Chandigarh. It was to reach between 7am - 9am. With a purpose that people wouldn't be at home, premium delivery was booked, 2.Instead of selected Anniversary Card, Birthday Card is delivered. The message for Anniversary gets delivered as a small chit.
3.A pillow with selected photo gets delivered on 12th Sep 2021 instead of 8th...

Im a regular customer of winni. But im never going to order again or never refer to any one. I ordered a cake for my hubby bday with the delivry time 7 to 9 am. I paid extra delivery charges 200 for this to deliver at particular time. But they deliver at 10.30am, due to this my hubby got delayed to office. My previous order midnight delivery also they deliver at wrong time. Cake desing and letter formate also worst. Worst service....

Hi - I have placed order with Winni.in twice. They mention that they will make the delivery on time and the promised date. They twice did not deliver the product and if you call them for details they just say that it is with the courier and we cannot do anything. They refuse to cancel and refuse to refund the money. They promised Rakhi delivery by 20th and now they tell that it can’t be delivered before 23rd. Post Rakhi what will one do...

They didn't deliver the right product..worst company..worst products....

Fraud website....

Greetings!
I have ordered from Winni for cake, roses and chocolates on 25th May, 2021 for a special occasion. I have not received roses and chocolates at all. Also received a stale cake. They have spoiled the celebration mode completely.
I have raised a complaint immediately and they promised me a complete refund of Rs.1948 against the order within 15-20 days. It's been more than 42 days and I have not got my refund.
br...

I ordered cake from winni for Father's day.It was supposed to be delivered between 2-6pm. But it was not delivered on time.I continuously tried to reach them via emails, call and chat but no one bothered to reply. I wait for around 3 more hrs and then I ordered another cake.It completed spoiled by party and at 9pm I got a call from winni delivery boy to confirm the address. I asked him to take the cake back as my party was already over and...

I had ordered anniversary cake for my parents for 5th June 2021 delivery but they not only delivered a stale cake but the design, colour, presentation and even the message on top of cake was shabby and different from the cake shown in the picture. They took Rs.750 from me and now when I am asking for a refund they are saying they can't refund. They are a fraud company nobody should buy cakes from them as they deliver bad products and later...

I requested a cancellation within 7 hours of placing my order and they charged me around INR 7000 for a 500gm.cake
I have been calling and asking them to cancel and refund my amount for 5 days now
They are not taking any initiative and they went ahead with the order...

I had ordered a cake and magic candles through Winni. The received cake is different than the ordered one. Moreover the candle was not given although they have charged me for it. When I called the delivery guy he said you can adjust I can not come to give the candle. Such kind of behavior is not at all acceptable. Hence I need a refund for the product....

I had ordered a cake on 9th May for a delivery on 10th May for a special occassion
I had opted for standard delivery timing between 10 AM to 2 PM
I did not get the delivery until 2 and then called the customer care of Winni and they confirmed delivery in 2 hour
I again called them at 3.45 since delivery did not happen and they again promised delivery by 5 PM
I again called them at 7.20 and the call was not getting...

I ordered cake yesterday that was horrible.
Firstly the cake was so worst and different from shown in the picture.
Secondly the cake was stale and having white layer inside the cake that was so dissucting.
Thirdly the bouquet was so stale and totally different from the picture shown in the app.
This is the second time I am complaining.
Your brand image is based on the customers feedback so please improve...

Order #[protected]

I have made an order of Rs1 348paid the entire amount no response from any support team neither on the number and the time slot given was yesterday and its 10th of may either refund the entire amount I don't need the cake no I will oder again from Winni...

I have made an order of Rs1222 paid the entire amount no response from any support team neither on the number and the time slot given was yesterday and its 10th of may either refund the entire amount or make the delivery...

Order not delivered as committed for same day delivery post advance payment and they are not reachable now, not responding to calls as well....

Ordered a mothers day cake on 09th May. After 4 hours they called to say cant deliver ruining my occasion....

Product not delivered. And am unable to connect with them for refund....

This is a Fraud company. I am from Canada and don't trust this company to send your loved ones any gift from North America or europe to India. Maybe there service is acceptable if you are living in india. In my case, for Valentine's day they first of charged me additional delivery fee. These people then emailed me saying your gift delivered but in reality they didnt. When contacted a day after by my loved one living in India they said sorry...

I have ordered a cake on 14th feb from winni.. Order i'd[protected].. Called delivery bot 10timeshe kept cutting cal.. Then a msg came cake returned.. I hv mailed winni like may times no one responded. I got a message next day that i will be delivered today with compensatory chocolate.. Msg came order deliver.. I enquired but recipient got nothing... I called winni so many times.. On 16th a executive picked up.. Talked hell rudely...

Winni celebrate relation is the worst site to order flowers. Flowers got delivered late and also it was wrong flowers delivered.
I have spent 1300 for the purple orchd and they have sent just 4 flowers instead of one big bouquet....

I placed my order on 15 Feb at 1:57 pm in the afternoon and schedule the delivery date & time 16 Feb ( 10 AM to 2 Pm ) but it did not deliverd on time ( Still showing in progress) . I called customer care several time but they just giving false hope that it will deliverd on time...one executive ask me to reschedule for tomorrow...i mean really ??? Do you want me to celebrate the birthday on next day ?? Very bad experiance. Will never recommend...

I have ordered 3 items in winni.com worth Rs. 1297. All the items price were charged double and some items even triple to deliver it on February 14th but they didnt meet that delivery date so i canceled order immediately after 3 hours of order placed. they have called me to deliver item after 24 hours of committed delivery time. Now WINNI is refused to pay me the refund.

My order no is[protected]...

Order number[protected]
Worst experience with winni.in service...I have ordered 3 items by winni.in on 14 February 2021.its red velvet cake heart shape ( for heart shape cake winni.in charge extra charge), plant bamboo with bowl and one small teddy which is red and white colur..they insured the item will be delivered on 14 feb at 8.00 am to 11 pm. And website showing free of cost delivery but when I have placed my order shipping...

Hi,

I have ordered birthday cake on 13-Feb-2021 at 3:30 PM and i have got the delivery at 10:20 PM which is of no use to me.I was waiting for the cake delivery till 8 PM and finally i bought a cake from outside and celebrated my birthday. I tried to call their customer care no of times but their no is busy all the time. So I have not accepted the delivery of the cake. Now i have got the message that cake is successfully delivered....

Fake site I lost my 3000 n service also not served products didn't reach to the recriptant very fake people I will launch a complaint...

Dear sir/madam,

This is my ordered number :[protected]

I've ordered 4 items from winni.in website.

1. Blooming Insight Bouquet(10 Roses) - Rs 649
2. Small white teddy bear - Rs 249
3. Big Cadbury Celebrations- Rs. 299
4. Red velevet Heart shape cake- Rs. 849

But what i got delivered from the above 4 items is fully different which is not worth for the money.br...