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byjus.com
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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 19

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M
manjunathbhat
Jan 25, 2023
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GRE and Profile building

Hi, I have so much regret towards Byjus.
Earlier in 2019 I was so eager to find a path in foreign education and Byjus sales team came to my college and brainwashed me to join the classes and take their membership.
I paid total of Rs.65, 000 for GRE classes and profile building. I received a tab that doesn’t work properly with 15 videos related to GRE and profile building is a complete scam that one lady used to call every...
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pkumarbngr
Jan 21, 2023
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Cancelation Issue

Address: BANGALORE

My name is praveen, i am working a small retail company, i was bought byjus service for kid, last few month i am struggling to pay monthly payment, and my boy also not interesting to attend the class . because he is not understanding syllabus properly, now i want to cancel the service, but i am getting call from byjus team, saying you cant cancel and you should pay the payment on every month. now my financial condition is too critical and...
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Jatin Kumar Mauresh
Jan 20, 2023
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Cancellation the course and refund my money

Hello,
This is Jatin Kumar Mauresh from Aligarh Uttar Pradesh. I am purchased the CAT Course on Byju. Now I'm discontinue the course due to financial issue and byjus Registration teams ask me if you discontinue the course or other issues within 15 days from delivery. Your course will cancellation and refund your all money on account within 10 days but I called you byjus refund team he asked me never refund your money only cancel the...
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C
Connect Swati
Jan 18, 2023
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Salary not credited

I have resigned from Byju's and my last working day was 1st Sept 2022. I have also served notice period of 30 days. But still my fnf settlement is not complete. I still haven't received my incentives which I was eligible. I'm following up through mail since 4 months and they say it will be done but its still not done. The last promised date was 10th January to 16th January 2023 but still I haven't received single penny. And now they have...
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J
Jumping
Jan 17, 2023
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Regarding Cancellation of Admission

For the past 1.5 months, we are trying to cancel the admission of my daughter, but they are doing nothing. We have sent too many emails to them but they are not doing something.
Here are a few details:
Order ID: Not Received
Student Name: Lavanya Sharma
Registered Mobile Number: [protected]
Registered Email ID: jitendra.[protected]@gmail.com
Not even the refund has been done yet and they are calling...
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B
bharath2016
from Hyderabad, Telangana
Jan 14, 2023
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Cancellation and refund issue

Address: Hyderabad

I decided to cancel my daughter Byjus course order and iam requesting to Byjus team, for cancellation and refund the amount. As per Byjus team informed me, within 14 days I can cancel the order if you don't want interest. But they are not cancelling my order and delaying time for discussion with mentors.

Kindly cancel my order and refund the amount. Child Name : Samhita Parent Name :Bharath Kumar...
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[email protected]
Jan 14, 2023
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Byjus harassing after discontinuation for payment and classes

Dear,

We enrolled our services in the month of Aug 2022 in Byjus classes, however found the learning method was not suitable for my daughter and discontinued classes after 1st month's completion ie 1st of Sept 2022, of course, we paid 1st installment.

Byjus coordinator assured same that you can discontinue if not satisfied after 1 month, trial was like paying for a one-month private tuition fee.. We DID br...
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S
sumit15986
from satna, Madhya Pradesh
Jan 10, 2023
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Complaint about refund

I was offered by byjus 14days free trial classes with a refundable fee of Rs.7000.
byjus employee said that you can cancel and get refund anytime u want and i paid Rs.7000 in 4 parts because more then 2000 was not allowed through phonepe app. now i am asking for refund from 2 months i called more then 100 times but did not got any refund yet. details are mentioned below and receipt are attached for your reference.

Student...
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P
prasad.emk
Jan 9, 2023
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Refund of Rs.10000/- not received although I did'nt receive any product

Address: Bangalore

On 04.12.22 Zoom counseling session was conducted to my 4 th class daughter by Byju's sales person for purchasing of 3 years course worth of Rs.48000/-..During counseling they said, no emi will be processed up to 14 days trail period (up to 14 days all payment details are on hold only) if parent is ok with the trial period they can proceed with complete period. while filling the Payment details through online, the payment of Rs.10000/- was...
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G
Gsr@1967
from Ongole, Andhra Pradesh
Jan 9, 2023
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Sa card pin validation

Address: Zphs vrnnuru, kondapi mandal prakasam district

My student take byjus tabe from zilla parishad high school vennuru, kondapi mandal, prakasam district. But put sd card pin validation code. So resolve above problem...
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P
P.N.ROHIT
Jan 8, 2023
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Online class program

Sir I have enrolled the online class program and I have requested the mentor named saniya farzeen to cancel the online class program but she is telling It will not cancelled please it is not possible sir I have 2emis that I can't pay It will burden I told this but she cahnging words and giving offers that I will give discount.Please cancel my online class program this the request I gave from 2 months please do cancel as earlier as possible...
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A
Aashana suyal
Jan 6, 2023
Jan 31, 2023
This thread was updated on Jan 31, 2023
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Cancellation of coaching

Hello, I want to cancel my subscription calling since two days I am in my trial period, I have already sent many mails and calls but none hase responded all are telling to wait but I have not gotten a single reply from them I want to cancel and want my money back...
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A
Aashana suyal
Jan 6, 2023
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Cancellation of coaching

Hello, I am in trial period and I want to cancel my subscription I am calling since 2 days, I have also sent many mails but no one has responded, I want to cancel my subscription and want my refund, no response from team has come, they all are just saying one reply only will call within 24hrs but I have not got single response from byjus ....
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R
Ranjith_Manoharan
from Chennai, Tamil Nadu
Jan 6, 2023
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Cancellation of Membership ID 2045702619

Hi,

I am P.Hemamalini, mother of P.Janani. My daughter Janani has joined Byju’s membership (12th Standard Matrix - NEET) on[protected] and our BYJU’s Account details are provided for reference. (Mobile No: [protected] & ID: [protected]).

We opted for loan financing of 4100 Rs EMI per month for this course. Due to my family situation we are unable to continue/pay for this product. So I request you to cancel...
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S
Shivami Sharma
Jan 5, 2023
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Byjus tablet is not working and company is not responding

I purchased a tablet for IAS course for 2 years. My tablet is not working and showing some errors. I called Byjus 3 times and everytime they said that tech team will call back in 24 hours but it is still not resolved. I am waiting since 10 days . This is very frustrating from byjus.
My reg mob - [protected]
Call back needed on - [protected]...
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S
Shivami Sharma
Jan 5, 2023
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Byjus tablet not working , I paid 50,000 till now and no support from byjus

I purchased a tablet for IAS course, REG MOBILE [protected] . My tablet is not working since 10 days. I called them and raised a complaint 3 times . I asked them to call me back on [protected]. Everytime they say tech team will call you in 24 hours but it is still not resolved . I dont understand why this company is so famous and such poor services they give. I will file a court case if needed but I wont let my money go waste....
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bilal555999
from KUPWARA, Jammu and Kashmir
Jan 5, 2023
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Cancellation of the product and refund of the payment

Address: kupwara srinagar

I booked a course for my daughter on byju's for class 9th and 10th on 12th of november 2022 and whithin a week i requested for cancellation of the same as my daughter was not understanding the classes as the classes was deliverd in english language so i requested for cancellation for the course and fallowed all the procedures to cancel and refund policy.as per the byju's policy whitin 15 days of booking if we cancel the order we will get...
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A
[email protected]
from Ahmedabad, Gujarat
Jan 3, 2023
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Non receipt of fees

Byjus has deducted extra charges and refunded us only 64988/- against our amount 104127/-. Commitment was given at the time of admission no charges will be deducted, only quarterly proreta fees will be deducted, inspite they have deducted a handsome amount and no revert from their end....
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S
sharathkmv
Dec 30, 2022
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Byju's Refund

Address: #6, 1st Floor, 1st cross, 3rd main Ayyppa Nagar 1st block, Devasandra main road, KR Puram

Not able to cancel my Byjus subscription and not getting any Byju's — Refund...
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S
sharathkmv
Dec 30, 2022
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Not able to cancel Byjus subscription

Address: #6, 1st Floor, 1st cross, 3rd main Ayyppa Nagar 1st block, Devasandra main road, KR Puram

Am not able to cancel my Byjus subscription in the trial period. Byjus helpline is waste and they taken money and not cancelling subscription. They are forcing me to get the subscription....
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