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BYJU's Complaints & Reviews

byjus.com

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Last updated Jun 16, 2024

Complaints 4174

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Regarding EMI cancellation

12th jee course online

I cancelled my ias English course and refund money of 7k as well as cancel my loan application reference 94511747394282

Not refunding my money as per commitment made as well not cancelled my loan*

Not receiving study materials

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Admission cancelled on the same day/Seeking Refund my amount of Rs.101000/- as per Company Policy

Product is not cancelling after requested within trial period

Cancellation and refund

BYJU's reviews & complaints page 18

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I was a student of Byjus IAS 2022 program BHLP 2022. I paid all my subscription fees for this course. They provided my books and a tablet also. Tablet was locked by Byju's with an application scalefusion.

My Byju's subscription is expired inDecember 2022. After that I requested them to unlock the tablet, so that I will get complete control over that tablet. I called their Costumer care number, I emailed them.

But...

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I had registered on byjus app. After that they start calling me about my preperation. Then they told me they give free counselling but in the counseling they forced to register the course. I paid 7000₹. But after that i searched on YouTube is that course good, i came to know that it is a scam. They i called for i didn't want to register. But they forced and called me again and again. Just see the course content. Then I did full process....

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Request ID: 44052691

Sir/Madam,

After prolonged discussion with Mr, Chandan(mob:[protected]), Mr. Devaraju &
finally with Mr.Rohan (Mob:[protected]), I have paid fee of Rs.52, 000/-
(Rs.7000 - Registration fee + 45000-Tab, books & material fee) on
28/01/2023 towards offline Akash Byjus (recorded version) classes for My
son Dhanush Nagaraju.

As per the discussion over...

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Cancellation Request ID: 44052691...

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Address: VILLAGE BAIRUA POST CHANDRAPUR KALAN SUB DISTRICT SHAHABAD DISTRICT RAMPUR

I was purchased the product two months back till date mentor or sales person will not contact for us. I send the mail for byjus support team or byjus cancelation team for canceled ias hindi course, i don't want above product because no body will responding.
They are cheater. Please cancelled the application and refund the amount.

Order ID : Order no: SO-[protected]
BYJU'S order no: SO-[protected] br...

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Address: Kaurali Mode , Tigaon

Sir we have purchased course and pay the first installation but after that my father job quit they are work as a security guard and they are now not able to pay my fees please cancel this courseee...

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Address: Tigaon, near yes bank

We are purchased cource but now we are not able to pay the fees. We told many times but they are not taking any step to cancel the course please cancel this courve...

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Pls refer to our emails since Oct'22 we are asking to discontinue the courier of our ward and stop deducting EMI amount Rs. 1971/- per month. Now we are forced to go to consumer forums against the stupide response from your end. We would request consumer forums to claim you for the refund of all debited amounts till the case resolves. We would request them too, to charge upon you for the harassments, doing with us. Rest assured, our next...

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Address: BYJU'S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru. +91 9880031619

Reference request no. 43997666
Reference request no. 43997940
Reference request no. 43998192

With reference to the above, I have given the cancellation and refund request on my purchase (over phone, via email, via Byju's online forum). Details are as follows:

Date & Time for purchase: 03-Feb-2023 & 17.50 hours
Date & Time for cancellation request made: 03-Feb-2023 & 20.41 hours
br...

+5 photos

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I had raised a request for cancellation of plan for my child taken on August 2022. I had tried cancelling it on November also but then their mentors did not accept and now again i have raised tha request hence now they are asking rs 28000 more in addition to 33000 which i have already paid. My child has hardly taken 2 months classes that too irregular classes. She has been in boarding since october. the cancellation charges they are asking...

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I have subscribed a plan from byju and have called so many times to the customer care for cancelling the plan. neither they are responding nor cancelling my plan. some days before they called me and said we are not going to cancel your subscription do whatever you want .what is this behavior acceptable by them. we are the customer of them so if they are not able to solve our issue why they will sit over there....

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Address: Vasant Kunj

Dear team

We enrolled our services in the month of October 2022 in Byjus classes, upon joining we paid 10, 000 via gpay in advance. However found the learning method was not suitable for my son as they mostly provide online classes, Too much screen time and there are a lot of children in one batch. Hence, Lack of personal interaction.
With zero satisfaction I closed after 2nd month and discontinued availing the services...

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Loan application Id - [protected]
Registered mobile no - [protected]
Registered email id- [protected]@gmail.com

Started attending on at 13/04/2022
We returned the tab on 17/04/2022

The initial fee of Rs 5000 was received by Byjus representative Madhusudana K C and the loan was initiated on 03-apr-2022. The loan of Rs 30000 was approved on 06-apr-2022.

How can the...

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Address: 40, Shant Vihar, Behind Suncity Mall, Delhi Road Hisar

Sir, My daughter Sarwa Singh Byjus Registration no [protected] has already been cancelled on my request. Loan department is continuously calling me regarding loan EMI, Request you to please cancel the loan...

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Address: Tarigam

I bought a course on 26 December and the product got delivered on 3rd January approximately. According to their refund policy I was suppose it to get full refund if I cancel the same course before 14 days of the delivery date of product. And I did cancel on January 10 and finally it got officially accepted as you can see in the attached documents. I was told that on January 11 the refund has been initiated but since then I have no such update...

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We've been trying to contact byjus from past few days but they're not showing any sought of response..we just want to cancel our order..and cancelling is only possible within 14. Days we just have 2 days left..when we call to the customer care they said we will be getting cancellation call within 74 hrs..we didn't get any call!!!..I request to pls solve our problem as quickly as possible as we have only 2 days time left...

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Byju's — cancellation and refund request

Anil kumar Jangir
from Secunderabad.
Jan 28, 2023
Respected Madam /Sir,

I, Mr Anil Kumar Jangir father of Mr Amit kumar residing at Qtr No 106/01, Milkha Singh colony, Trimulgherry, Secunderabad PIN 500015 who is an active subscriber of your Class 9 to 12 Byjus online class learning subscription kit received on 19 Jan 2023. Subscription in trial...

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I have sent many mails and had conversation through phone regarding cancellation of my son's byjus (1-4 std) course. But they have deducted the emi for four months. After the purchase of product there is no communication from the mentor. I need to cancel the course and get refunded......

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Address: Bangalore

I booked a course for my son on byju's for class 4th, 5th and 6th on 29th of December 2022. I have received the product on 6th of January 2023 and whithin a week i requested for cancellation of the same as my son was not understanding the classes as the classes was delivered in english language so i requested for cancellation for the course and fallowed all the procedures to cancel and refund policy. As per the byju's policy whitin 15 days...

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Address: Bangalore

I booked a course for my son on byju's for class 4th, 5th and 6th on 29th of december 2022. I have received the product on 6th of January 2023 and whithin a week i requested for cancellation of the same as my son was not understanding the classes as the classes was delivered in english language so i requested for cancellation for the course and fallowed all the procedures to cancel and refund policy. As per the byju's policy whitin 15 days...

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