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Ecom Express Complaints & Reviews

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Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 319

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P
pankaj2080
from Delhi, Delhi
Nov 5, 2014
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Complaint shipment not delivered since 2 weeks

Address: New Delhi, Delhi

Ecom Express one of the third class courier service i have seen. seems like running a school kids.. i purchased a product from jabong and they have choosen ecom express and since 2 weeks product tracking page shows only one update i, e " shipment at delivery hub" and no body from ecom bother to deliver to customer. after a lot of escalation's to jabong.com team ecom express did another pathetic thing...after 2 weeks they updated fake status...
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Sk Nagoor
from Gurgaon, Haryana
Nov 4, 2014
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DELIVERY PENDING SINCE LAST 7DAYS. THOUGH IT IS IN NEAREST CENTRE

Address: Bangalore, Karnataka

Hello All, This is to give complaint against Ecom Express Service. i ordered a Mobile Phone from FLIPKART on 22nd, and they processed the order and Shipped by Ecom Service on the Next Day. First of all they(Ecom) have not even Proccessed the Order for next 2-3 Days. then again after 2 days it has been Connected to Mumbai(Source) Branch. Then on 30th Oct it shows that is has been reached to Bangalore Pick Up Centre. Today is[protected]...
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RATHI JAYADEVAN
from Bengaluru, Karnataka
Nov 4, 2014
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PRODUCT DESPATCHED BY SNAP DEAL IS NOT DELIVERED EVEN AFTER 15 DAYS

Address: Chennai, Tamil Nadu

Sir Tracking No.[protected] dated[protected] The above said consignment was handed over to you on[protected] and after 13 days it has reached Chennai on 1st Nov'14 but till date they have't delivered to me. Today v are on 4th Nov'14 No one at Chennai branch is responding. I contacted Mobile Nos [protected] / [protected] / [protected] and no one is ready to answer properly. Just going on disconnecting the call / sometimes it is switch...
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Shuddu
from Mumbai, Maharashtra
Nov 4, 2014
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NON DELIVERY

Address: Vadodara, Gujarat

Dear Sir/Madam I have placed an on line order on Zoffio order No 141016C-93990 on Oct 17th 2014. I was informed by Zoffio Banglore by SMS that shipment has been made and same will be delivered to my given address on 22nd Oct 2014.They provided me Tracking No[protected] for ECOM Express services. Till date 4th Nov 2014 the consignment is not delivered to me.The Vadodara office of ECOM is not responding on phone neither the delivery is...
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jacky s
from Mumbai, Maharashtra
Nov 3, 2014
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delay delievery

Address: Erode, Tamil Nadu

i will order one mobile in snapdeal.. the snapdeal custumer has tell us the product is delievered ecom exp, , , , i will order the mobile in 20 days ago, , , i will not receive the mobile, , , , the ecom is not contact to me... its very poor......
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omi224
from Satna, Madhya Pradesh
Nov 3, 2014
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Shipment not received

I have purchased one product from snapdeal.com and they shipped it through this ecom express courier company. They Received the product on 28th October and declare est. time of delivery on 31st October. So i am supposed to received product on that day..when i track my shipment it show's only shipment in transit and they change my shipment est.del.date to 3rd Nov. But no updation in transit condition... When I contacted customer care many...
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Shanuka Herath
from Bengaluru, Karnataka
Nov 2, 2014
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Shipment not received.

Address: Bangalore, Karnataka

MY AWB no is.[protected] I have purchased from shopclues.com and they shipped it through this worse ecom express courier company. They Received the product on 14th October and send it to Surat facility on 15th.I am supposed to get it to Bangalore. .After that No information updated. I contacted customer care many times. still those people were lying about it. One said It's out for delivery, One said you'll receive in 2 days. Another one...
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Gramesh babu rao
from Chirala, Andhra Pradesh
Nov 1, 2014
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delivery of shoes

Address: Khammam, Andhra Pradesh

Iam Ganta Ramesh babu rao from khammam I bought woodland green casual shoes from snapdeal.com on[protected] paid money through visa debit card My order number is [protected] product code is [protected] but still am not getting my woodland green casual shoes they dont give exact delivery information to me...
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Kalai Pagal
from Delhi, Delhi
Nov 1, 2014
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PRODUCT IS NOT DELIVERED

Address: Cuddalore, Tamil Nadu

I ORDERED THE PRODUCT IN SHOPCLUES ON 21st OCTOBER 2014. I RECEIVED THE MESSAGE THAT ECOM EXPRESS WILL DELIVER THE MATERIAL ON 29th OCTOBER 2014. BUT STILL I DID NOT GET THE MATERIAL. MY ORDER NO.: 24109403 and TRACKING NO.:[protected] AND ANOTHER MATERIAL ORDER NO.: 24410269 and TRACKING NO.:[protected]....
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sagarkhede
from Bengaluru, Karnataka
Oct 31, 2014
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worst shipping company

Address: Dakshina Kannada, Karnataka

I ordered a product on shopclues.com at 12 october 2014 which was dispatched and handed over to ecom express on 15 october 2014 with waybill no.[protected] and the estimated delivery date was 19 october.Its 31st october today and still i did not get my product, many times i tried to conatct ecom through email and phone but they did not responded and still i did not get the product.I talked to shopclues.com about this issue then they told me...
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Viswanadha T
from Bengaluru, Karnataka
Oct 31, 2014
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Delivery & Contact Info Failed

Address: Bangalore, Karnataka

The Worst Service in the World, never seen such kind of Contact info in my Life single line for N number of Branches Looks Fraud Company in India, Till Date i did not got my ITEM why Snap deal deal with this people way bill no : AWBNO[protected] how can i track this Don't Waste Ur time for shoping with Snapdeal.com any more in future also make sure don't send any courier with ecomexpress...
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Upen Patel
from Ahmedabad, Gujarat
Oct 31, 2014
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Still Not Delivered Consignment yet

Address: Ahmedabad, Gujarat

This is very ridiculous, ecom express is provide very bad services to all. I know that very well. Because employees knows that my address and all details of my residence. That guys only give me one parcel and another parcel take with him. I was ordered one but one oreder devided in two part. So I got only second part of product(Way bill::[protected] and onother part will on this(Way Bill ::[protected]. Still this is not delivered yet. I send...
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ganges
from Bengaluru, Karnataka
Oct 31, 2014
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Product not yet delivered

Address: Chennai, Tamil Nadu

I have ordered Jagdamba Insulated Lunch Box 1 Number : Order #23357541 Product Code: 3683884 Tracking Number :[protected] on 15th October, till date I didn't received the product. If possible deliver it immediately otherwise reimburse my money (Rs.225/-) on or before 1st November'14. with regards, Ganga[protected]...
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jsuk791
from Pune, Maharashtra
Oct 31, 2014
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Consignment sent through Shopclues not delivered since 27th October

Address: Chennai, Tamil Nadu

I have ordered for a product through Shop clues online site, it has not been delivered to me.The consignment was shipped on 27th October through ecom express courier.But still the consignment has not been in transit.I don't understand what the problem is with the product.I am in need of the product. Please revert back to me as coon as possible....
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Anjali Dwivedi
from Bengaluru, Karnataka
Oct 31, 2014
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Concern over product not delivered ECOM AWB no: 106874628

Address: Bangalore, Karnataka

Hi All, This is really very bad experience I ever experience from Shopping with Snap deal. Since I have placed my order on 16th of October but still there is no progress on product delivery. When I tried to inquire with ECOM Express courier partner they have been giving the commitment since last 7 days like we will make the delivery by today but at the end of the day remarks column is updated as "consignee asked for future delivery". I...
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athina
from Mumbai, Maharashtra
Oct 31, 2014
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Ecom Express - Still my product is not deliver and cust care not pick my call

Address: Mumbai City, Maharashtra

Had ordered from Stalkbuylove and order no #[protected] and shipment #10064444 My Air Waybill No :[protected]. Shipments arrives at Pickup center DELHI on 20-Oct-2014. Till now there is no changes in the status. Could please look into this or provide me with some other no. so that I can contact you. Thanks, athina....
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samir tamboli
from New Delhi, Delhi
Oct 30, 2014
Dec 9, 2022
This thread was updated on Dec 9, 2022
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Fraud Courier Agency

Address: Pune, Maharashtra

Ecom Express (http://www.ecomexpress.in/) I have ordered Mobile from Snapdeal (Tracking no[protected]. From last 15 days my product is showing "In transit", Their customer care number doesn't work. Ecom Express should stop their business and stop people making fool...
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ALOK TANDON 1
from Mumbai, Maharashtra
Oct 30, 2014
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Ecom Express - ORDER NOT DELIVERED

Address: Mumbai City, Maharashtra

Hi, I have ordered one products in SnapDeal on 22th Oct; got the SMS as its is delivered through ECOM Express. Till now i have not received the products; in tracking status -NO STTUS IS MENTIONED. I. I am trying to contact to customer care & getting always as line is busy. Please help me My Air Way Bill No.[protected] & order no. PI[protected]...
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GunaSB
from Bengaluru, Karnataka
Oct 30, 2014
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Very Bad and delayed delivery.

Address: Bangalore, Karnataka

I have ordered mobile in Snap deal on 20.10.2014 and they have send via Ecom Express courier on 21.10.2014. Air Waybill no.[protected] Order No :PI[protected]. Status was stucked up at one point time, no proper update. There are no correct office telephone number provided, when i try to call, they are not picking the calls and no reply for the emails sent to the customer care. Unsatisfied with Ecom Express service. Atleast do process...
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Rayner D Prazeres
from Panaji, Goa
Oct 30, 2014
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Non Delivery Of Product

Address: South Goa, Goa

I have purchased a screen guard for my mobile phone. I tried to track it. It is not showing. The ecom express is stating that they have not received the order from shop clues. And shopclues is stating that it is shipped with tracking id[protected] . Shop clues cant trace the product and they dont answer the customer service calls. Its been 3 weeks since i ordered. I ordered on 8th October 2014 with advance payment throuht SBI Net banking Facility Also...
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