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Ecom Express Complaints & Reviews

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Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 322

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S
sundeepwadehra
Oct 20, 2014
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snap deal product power bank not recieved

Address: Kapurthala, Punjab

Order no. SLP[protected] . AIR BILL NO.[protected]. SUB ORDER CODE [protected]. POWER BANK RS. 599. FROM SNAP DEAL. JASPER INFOTECH PVT LTD. 92006. NOT RECIVED BY ME. YOUR AGENT NOT A GOOD PERSON AS HE HAS CALLED ME AND NOT DELIVER MY PRODUCT TO ME. AND ON ORDER TRACKING. HE HAS MENTIONED THAT THE PERSON IS UNAVILABLE . THIS IS VERY NEGLIGENCY OF HIM. I AM IN URGENT NEED OF THIS POWER BANK. PLS. ARRANGE TO PROVIDE ME THIS PRODUCT ON URGENT...
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Suhas M Bharadwaj
from Bengaluru, Karnataka
Oct 20, 2014
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I Have Not yet received my Shipment

Address: Bangalore, Karnataka

Dear All As stated above i have ordered a product in snapdeal 7 it is been shipped by JASPER INFOTECH PRIVATE LIMITED - 92006 through E COM Express services on 15\10\2014. & they have said it will be delivered in 2 or max 3 working days but till date the shipment is in transit. here are the details in tracking shipment found. Shipper Name : JASPER INFOTECH PRIVATE LIMITED Consignee : SUHAS M BHARADWAJ P/U Date : 15 Oct, 2014, 23:00...
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ganesh balasubramanian
from Hyderabad, Telangana
Oct 20, 2014
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Not delivered

Address: Hyderabad, Andhra Pradesh

My Order No : 22577533 Airway Bill No :[protected]

With reference to the above, still we have not received the shipment till date. Kindly do the needful to deliver the shipment as early as possible. OR let me know the local office to collect the shipment.

Regards

B GANESH
[protected]...
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pratvik
Oct 20, 2014
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delivery

Address: Vadodara, Gujarat

the order is not yet recieved it has been more then 3 weeks past the delivery expected their is no one to look into the matter they juz dont seem serius fir their work, thousands of complaint have been pendind on their site plz teach them a leeson for punctuality...
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dpkpillai
from Ahmedabad, Gujarat
Oct 20, 2014
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Not able to track my product

Address: Ahmedabad, Gujarat

Tracking No provided to me is[protected]. I have not received this product I tried to reach the Ecom office but am not able to get through. Last time I received my consignment after one week. If this time such delays are there then this product is of no use to me.....
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mugdha11
Oct 20, 2014
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delay in delivery

Address: New Delhi, Delhi

Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill...
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ashishnarkar05
from Mumbai, Maharashtra
Oct 18, 2014
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SNAPDEAL Order No.3150991640 Shipment not received_ Tracking No.106825740 & 106822123

Address: Thane, Maharashtra

Dear Sir/ Madam, I have ordered online from SNAPDEAL.COM for the below mentioned Order no.[protected] on 12.10.2014 but till date i have not received any order for the below mentioned tracking no. to my resident place at Thane - 400601. As per SMS sent by SNAPDEAL shipment was handed over to ECOM express courier on 14th & 15th Oct 2014 respectively but till date i have niether received SMS / CALL / email / letter from your...
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aisha30
from Chennai, Tamil Nadu
Oct 17, 2014
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ShopClues Order

Address: Dehradun, Uttarakhand

I filed a compaint in shopclues site the moment I paid for my order when I realised that by mistake I have selected the wrong state from the drop down list for my billing address, it has to to be Uttarakhand not Kranataka. Rest all the address is correct and moreover my shipping address was correct even before but I dont know why it is only picking the billing address. And then today morning I received a mail from ShopClues that my complaint...
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MalaJha
from Bengaluru, Karnataka
Oct 17, 2014
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Air Waybill No :106808670/Order No :PI421569773610

Address: Bangalore, Karnataka

Hi, I didn't not receive my courier nor even any intimation about the status of it. They said it will be delivered to me by 18th October but when i am tracking my order status through the below link, it is showing that the order process is still not started. I am leaving tomorrow for my home town and won't be able to take this courier after tomorrow night. http://billing.ecomexpress.in/track_me/multipleawb_open/?awb=[protected]&ord... I...
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shiv sharan
from Hubli, Karnataka
Oct 16, 2014
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Consignment not delivered in address

Address: Kanpur, Uttar Pradesh

Dear Sir, Order number[protected] not delivered by your courier service wide AWB number[protected]. I am calling in customer care number [protected], but no one is picking up. You are requested to deliver order by today. In same address we recieved another order shopped from HOMESHOP18 recently four - five days. iIf any issue call in number [protected] (Shiv), [protected] (Pradeep kumar saxena)... Address is Mr. Pradeep Kumar saxena. House...
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Varunesh Dubey
from Delhi, Delhi
Oct 14, 2014
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SHIMPENT DELAYED NOT DELIVERED THEY SAY INCORRECT ADDRESS

Address: Gorakhpur, Uttar Pradesh

Air Waybill No :[protected] Order No :S60591828 my name is varunesh dubey i ordered redmi 1s form flipkar.they deliver it through worse courier provider ecom express...1st ecom delayed my product 8 days now they updated incorrect address...they dont even called me... very much frustated what to do... atleast plz ecom call me my mobile no is [protected]..or give me your contact detail and phone no of gorakhpur branch....
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madura8874
from Nashik, Maharashtra
Oct 14, 2014
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ITEMS NOT DELIVERED & SHIPMENT NOT REACHED US

Address: Pune, Maharashtra

Order no-SLP90040876 I haven't received my product Lenovo a536 Handset yet. Estimated delivery date provided to me was 14 OCT 2014 and i haven't received the product till date I have ordered it via snapdeal and the The tracking information is also incomplete, also the customer care service was either busy or there was a communication problem plz send me my items as soon as possible ! On the address provided to you Please inform us before...
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margid
from Delhi, Delhi
Oct 13, 2014
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non delivery of shipment

Address: Nalgonda, Andhra Pradesh

tracking order number is[protected]. i had ordered from yepme.com and the order number is 10572754. shipment was supposed to be delivered on 12th oct. i have not yet received it and on tracking it online incomplete information are found. moreover on writing mails to customer care no reply have been received from ur side. same is with the customer care number, either the lines are busy or they are not able to hear us!!!. kindly resolve the...
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Naveen Rayala
from Hyderabad, Telangana
Oct 10, 2014
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where when my item delivery

Address: Hyderabad, Andhra Pradesh

my tracking no[protected].[protected]. where when my item delivery and this is very poor service. and u r not answering my complaints. am order by the items on[protected]. am not received the items. plz send me the my items as soon as. but not received the items in expected date. every body should be punished....
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adu.dave
from Mendarda, Gujarat
Oct 10, 2014
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AWB: 106562437 (Not Delivering The Courier)

Address: Ahmedabad, Gujarat

The service being offered is really poor. With reference to awb:[protected], the order has reached the destination city on (8-Oct-2014), bust since two days, they are just changing the status on their website i.e. 'Undelivered' - Contact Customer Service OR Residence/Office Closed, Though its is was a residential address and it was never closed since two days. So please request you to proceed the order....
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chanduugadi
from Jamshedpur, Jharkhand
Oct 8, 2014
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Tracking No. 106284771 Shipped since Spetember 30 but still consignment not received

Address: Hyderabad, Andhra Pradesh

Dear Concern, The subjected shipment shipped on September 28 but still it is roaming around the India but not to the destination. So please stop the bubble gum process and deliver the material on war foot basis. Thanks & Regards, P.Chandrasekhar. [protected]@gmail.com...
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arcreb
from Vasai-Virar, Maharashtra
Oct 5, 2014
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shipment not delivered

i placed an order with fashion and you and this order no. 4249408 was dispatched through ecom express on sept. 26 2014 and was to reach my destination in thane pin code 401201. on tracking this shipment it always shows 'ready for connection' . after about 4-5 days, i called up ecom express customer service and i was told that the shipment is in vijayawada, hyderabad. i was also told that the shipment's destination is hyderabad and it cannot...
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sureen
from Panipat, Haryana
Sep 18, 2014
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Regarding misbehave of delivery agent

Address: Chandigarh, Chandigarh

Ecom Express courier. Tracking number is[protected] and will reach you ON OR BEFORE Sep 19, 2014. And one more I have order and tratracking no is[protected]..today 18/9/[protected] the agent(Gajinder) came and without doing any inquiry about house no he just given me ano single miss call at 3.22 p.m and taken d order back when I called him after 2 minutes he was talking so rudely and in very ruff language. .and have inquired from all locality...
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nithu appanna
from Irinjalakuda, Kerala
Sep 15, 2014
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still i not got any order

Address: Bangalore, Karnataka

Hi, Kaveri here, my order num is ([protected]) stil i not get any product i ordered on 3rd sept they told tat i will get the order on 6th, but stil not placed my order, then i called to the coustmer they told tat i wil get the product on 14th of sept so iam expecting today it self, iam calling daily for for the coustmer care & iam asking i wil expect today are iam going to cancell the order...
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BISHNU PRASAD PATRO
from Delhi, Delhi
Sep 13, 2014
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non delivery of products

Address: Hyderabad, Andhra Pradesh

I had ordered a product on 6-9-2014 through rediff.com vide way bill no[protected] to hyderabad. but so far i have not received the same, whereas the sms has come to me that it has been shipped by ecom express service. Hence, please make it convenient BISHNU PRASAD PATRO PLOT NO.21, VANASTHALI HILLS VANASTHALIPURAM, HYDERABAD 500070 CONTACT NO.[protected] [protected]@YAHOO.COM...
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