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Food Panda Complaints & Reviews

www.foodpanda.in
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Last updated May 18, 2023
Complaints 945
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Food Panda reviews & complaints page 4

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R
Rachita Poojari
from Mumbai, Maharashtra
Dec 14, 2018
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rude and unprofessional delivery agent

Address: Mumbai City, Maharashtra, 400062

I had order ice cream from a place and there was an issue with the order otp as the application wasn't updated and then it was taking a little longer the delivery agent called my sister stupid and saying mean things under his breath to her and now food panda is calling and just troubling my sister about the order.
I believe whenever someone is providing a service the person should be polite and the way the delivery agent behaved was...
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D
Dasari manasa
from Hyderabad, Telangana
Apr 27, 2023
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Temporarily blocked my account

I have ola account using my name. am creating foodpanda account using my sister name but both accounts are using one mobile number. now foodpanda and ola is one family so i have problem to login foodpanda account.
am login foodpanda account in my mobile it shows your account is temporaily blocked.
active my foodpanda account....
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M
Minakshi65
from Kolkata, West Bengal
Dec 14, 2018
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refund initiate by foodpanda but still not showing in my bank account

Address: Kolkata, West Bengal, 700009

I mr chayan basu, residing at 8, subal chandra lane kolkata-700009... I got a refund from foodpanda on 09/12/18 of rs.60.48/- in my united bank of india sb a/c no:[protected]... Transaction id
P1812092021423097158974... But i still didnot received the amount in my bank account... Pls solve it quickly... My mobile number [protected]...
Food and a always does that... After i given the order they accept the payment through online...
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A
Anuranjan Kishore
from Mumbai, Maharashtra
Dec 13, 2018
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I'm complaining about the service provided by foodpanda

Address: Mumbai City, Maharashtra, 400063
Website: foodpanda.in

For last 3 orders atleast, i have ordered food and they have kept me waiting for 1 and half hour or even more, and then suddenly they have cancelled my order, which has kept me hungry. And by the time it is cancelled i didnt had any other options to order as all the resturants are closed.

If the order is to be cancelled cant it be done at the earliest, so that people can look for other options, after waiting for such a long...
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P
prajval.r Praju
from Bengaluru, Karnataka
Dec 13, 2018
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worst service from foodpanda and delivery boy

Address: Bangalore, Karnataka, 560066
Website: youtube.com/user/FoodpandaIndia

Delivery boy called me and said i do now the address u only cm and take i said im giving money to delivery my address he told i cant cm and all and he started speaking rudely and bad words once i started to speak he disconnected the call & i got a call from Clinton from rider support team he said sorry for that also no respond from him it very very worst i will be lodging a compliant...
Delivery boy name i got in true caller naresh...
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prajval.r Praju
from Bengaluru, Karnataka
Dec 13, 2018
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delivery boy spoken rudely

Address: 560066
Website: www.foodpanda.com

Delivery boy called me and said i do now the address u only cm and take i said im giving money to delivery my address he told i cant cm and all and he started speaking rudely and bad words once i started to speak he disconnected the call & i got a call from clinton from rider support team he said sorry for that also no respond from him it very very worst i will be lodging a compliant...
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Naga Vignesh
from Kanchipuram, Tamil Nadu
Dec 12, 2018
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order has been delayed and cancelled

Address: 600005
Website: Foodpanda

I have placed an order with food panda on 12-dec-2018 around 6pm ist. Order number - s6jv-tb0r. Food panda has updated the status by 6:42 pm ist as the order was picked up by the rider. I have tried to reach rider but his mobile was switched off. However, i haven't received my order till 7:40 pm ist. So i entered the chat room thrice to seek assistance and all they told me is to wait and wait again. So i have asked for a supervisor and i...
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A
avinashk34
from Chennai, Tamil Nadu
Dec 12, 2018
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refund regarding

As per order no. X8lm-88i4 dated[protected] from food panda the order not delivered to me but they have still not refunded my amount of rs/- 149. Always they are asking me to wait for another 3-5 days. I lodged 5-6 complaints with them regarding this issue but still not refunded my amount. Their senior manager also discussed with me 2 times and given me the final date as 12 dec but 12th december is almost over and i did not got any refund,...
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S
Shelly Srivastava
from Noida, Uttar Pradesh
Dec 9, 2018
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I'm complaining about non refund of my order

Address: Ghaziabad, Uttar Pradesh, 201014
Website: Foodpanda

On 16th oct 2018, i ordered chilli paneer dish on foodpanda app. But instead of that i received noodles n chilli paneer combo which was a wrong order. I lodged a complaint that day only and was given assurance that the money will be refunded to my wallet within 7-10days.
It's nearly 2 months now. Neither have i received my money back nor i m receiving any new notifications of new offers....
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T
Thrivikram G
from Bengaluru, Karnataka
Dec 6, 2018
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delivery boy misbehaved and talked to me in abusive manner

Address: 560037
Website: Foodpanda.com

He called and asked to come to a location which is 1km away from my delivery address. I have asked him to cancel the order then he told " why the # you have ordered and scolding in an abusive manner.. His name is naresh. Number : [protected]. If foodpanda is not going to take an action on him i will file a complaint in police station in banglore...
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I
Inderpalsingh Bedi
from Noida, Uttar Pradesh
Dec 3, 2018
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vendor payment not received

Address: Kamrup Metropolitan, Assam, 781008

Food panda vendor code
H8ju
I have not received a single payment at my bank from the day i have started my bussiness
I have been complaing for the same but matter has not been resolved
The person in charge at guwahati mr avinash fails to clear my doubts and mostly disconnects the phone call made by me
Pz resolve the issue as early as possible...
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H
Henna Noman
Dec 2, 2018
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wrong order

Address: 50480
Website: Www.foodpanda.com.my

Hi, this is henna. We order food from food panda from mc donalds montkiara.. From order number m3 od - j51p half of our food is missing and whatever they bring is not correct. We talked on chat on food panda complain and this guy mr om suggested us to just take money back for whatever is missing.. What about the one which is not correct. We are really disappointed by service and management....
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V
VeeRn
from Mumbai, Maharashtra
Dec 1, 2018
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food panda money not refunded of my order canceled by food panda

Address: Mumbai City, Maharashtra, 400093
Website: www.foodpanda.in

I ordered food from food panda on 8 oct 2018 at 12:51pm. Order code. E6tg-kk5i and paid via onlinw payment. My money was deducted and the order was placed but they cancelled my order.in food panda app its clearly mentioned that if you paid through wallet you will get money back in 4 hrs or if you paid through any other method you will get your money back in maximum 7 to 10 working days. I complaint many times but they always give me only...
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Z
Zar8th
Dec 1, 2018
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undelivered food after payment have been issued

Address: 40100

On 24 november 2018, i use foodpanda to order food feom sushi king from aeon shah alam to avenue crest. However i receive a message that they could not deliver the food to my place after payment have been issued. I still havent receive my refund yet. This is one the worst apps and food service ever. You only approve the location after payment have been issued? Is that how you do a business??...
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C
Chind
from Madhugiri, Karnataka
Nov 30, 2018
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refund not initiated after 2.5 months

I have placed order for food through food panda.But my orders are cancelled due to some technical reasons.3 times i lost 155rs.I mailed food panda customer care many times wirh the screenshot..i was always gettting reply like it will take 10 days to initiate refund..but till this time i didn't. This is a very unacceptable incident from a popular food delivering app like food panda..Really feel bad..I need my money back..please do the needful....
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M
Mayur_chauhan
from Surat, Gujarat
Nov 29, 2018
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unethical food delivery

Address: Ahmedabad, Gujarat
Website: www.foodpanda.in

I had guests and had ordered one spicy paneer pizza from blenders and bowls restraurant, navrangpura, ahmedabad and they delivered the food with improper packaging, oil leakage, spillage and in messed up condition. It was really humiliating. This happened on 29th november, 2018. The order was paid online. I want my money back and request you to take a valuabe action....
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T
Teja Tejaswi
from Hyderabad, Telangana
Nov 28, 2018
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foodpanda app

My account was disabled without any reason. I had a worst experience ordering food from foodpanda. Food is not delivered and there is no refund, they cancel the order after 2-3 hrs of its placement. I am unable to order my food or complaint about this to cc, I want to know the reason for this n uninstall the foodpanda app.no customer care executive responds on chat and no action will b taken on delivery person....
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T
Teja Tejaswi
from Hyderabad, Telangana
Nov 28, 2018
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foodpanda offers and delivery

Hi, I get notifications from food panda app as there were many offers n I ordered but food was not delivered n my money got deducted many times and was not refunded.the order delivery would be very late incase if I receive the food. They fool people with their offer notifications. N no customer care to support the situation n guide us wt is happening, worst experience n worst app...
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H
harman kaur
from Jaipur, Rajasthan
Nov 26, 2018
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lack of delivery

Address: New Delhi, Delhi, 110018
Website: foodpanda

I have placed two orders consecutive days and both of them doesnt get delivered. I asked the person about the status of my order and what i get as an answer is we couldn't contact the delivery buy mind you this happened twice. I waited for my food for more than one and half hour and then i message their chat people they tell me my order couldnt be delivered. Isnt at the first place, they should inform me about my order. If i haven't enquired...
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N
Newbie1712
from Phaltan, Maharashtra
Nov 25, 2018
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order not delivered and no money refunded

Address: 411057
Website: Foodpanda

I ordered a Chicken fried rice from Hobbit restaurant Wakad for dinner but didn't received it ever. When I tracked the order via app I saw that order is marked as delivered. This is such an unprofessional behaviour. There customer care number is not reachable and it is difficult to find a chat support via app as most of time it gets hanged in between. Very much disappointed with their service....
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