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Ibibo Group / Goibibo Complaints & Reviews

www.ibibo.com
1.8
Updated: Jan 23, 2025
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Ibibo Group / Goibibo reviews & complaints page 249

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S
smile007
from Delhi, Delhi
Jul 13, 2014
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Deleting my email accounts

Address: Singrauli, Madhya Pradesh

Dear Sir, I had used mail.ibibo.com from last three years. But now they had closed the sites. Before doing so they have not inform us to take backup of important mail. There are more than 2000/- important mails. Now i need few important mails which are very important for me. Kindly do something for me and reply what to do....
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pkalld45
from Delhi, Delhi
Jul 8, 2014
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Wrong transaction

Address: New Delhi, Delhi

Dear sir, as per of my knowledge i have'nt done any shopping and an amount of Rs.587.67 was deducted from my account in the name of ibibo Web Pvt. Ltd. Ibibo has deducted the amount from my account by mistake or willingly. Please help me with the matter and get my money back....
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Prem Khandegar
from Mumbai, Maharashtra
Jul 5, 2014
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Travelling in GOIBBO Buses are NOT safe for Ladies

Address: Pune, Maharashtra

Hi All, Below is the email I wrote to GOIBIBO - to: management goibibo date: Thu, Jul 3, 2014 at 6:29 PM subject: Re: Complain of Bus Journey mailed-by: gmail.com Will you again say this is happening first time in your operations? 1). Booked a bus ticket as shown below: Booking ID – GOBUSMOB7370e[protected] PNR- XES4FX 2). My wife and 4 year old kid was travelling alone due to some emergencies: 2). When...
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ViNu KumaWat VK
from Srinagar, Jammu and Kashmir
Jul 3, 2014
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Complaint against fraud payment deduction

Address: Sikar, Rajasthan

INB Ibibo Web Pvt. Ltd.[protected]IGH9494462 TRANSFER TO [protected] INTERNET BANKING-SBBJO
3337.10 /-
i have'nt done any shopping and an amount of 3337.10 /- was deducted from
my account in the name of ibibo Web Pvt. Ltd. Ibibo has deducted the
amount from my account by some fraud. Please help me with the matter and
get my money back.
thanks &regards, --

Vinod Kumawat...
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vivek airen
from Chennai, Tamil Nadu
Jul 2, 2014
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Misleading Information about Hotel Services and overcharging

Address: New Delhi, Delhi

We had a trip to Nainital recently vide above mentioned booking ID but I am Sorry to say that we had a very bad experience at The Emily. Though we liked the place at first sight, the management there was pathetic. There was no dedicated reception and nobody was there to take care of guests. We had to go to staff room/kitchen again and again for basic requirements like drinking water and milk for baby. We asked for drop to mall road In...
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webbyever
from Mumbai, Maharashtra
Jun 23, 2014
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Poor, wicked and offensive customer-support

Address: Chennai, Tamil Nadu

To be very frank, Goibibo, the very favorite booking site, till my last trip. the discount coupons makes them uncomparable to any bookings site in India, navigating thru-out the site is excellent, easily understandable and they quickly makes refund. With all the goods said, here comes the attractive aftermath of their business after booking. I’ve booked for one night stay at a famous 4-star hotel in Chennai. I’ve cleared all payments...
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ashok1953
from delhi, Delhi
Jun 23, 2014
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Misrepresentation of data

Address: New Delhi, Delhi

Hello Sir, I have booked Aranyam River Retreat, Mohanchatti, Rishikesh with check in date of 18th June, 2014 and check out date of 20th June, 2014 with GoIbibo with booking id-HTLUZ7XBVQ. I have faced so many difficulties while staying in the resort due to which I had to leave within a day. 1. The portal was showing 2 rooms left when we booked the resort but when we reach there, it was only 2 o[censored]s in the whole resort. We would not...
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parul1985
from Chennai, Tamil Nadu
Jun 17, 2014
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Intolerable behaviour of Max Life Sales Consultant

Address: Gurgaon, Haryana

i Got a call from Max Life call center phone no[protected] at 14:14 today, Sales consultant names "ADITYA SINGHANIA" that's what he mentioned . He has just no decency to speak to the customers, No antiquates to speak, No idea of what he is trying to sell . I request you guys to improve the Market facing people and then try to sell your product, cause sales people like these just hamper the Brand of the company . Incase you...
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A
ahansari
from Hyderabad, Telangana
Jun 17, 2014
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Not travelled but ticket refund or cancellation not made

Address: Bangalore, Karnataka

Dear Sir/ Madam
I am a Central Government Employee, working in PG Institute, namely, National Institute o[censored]nani Medicine, Kottigepalya, Magadi Main Road, Bangalore-560091 (KA).
My wife (Mrs. Aqeela Perveen) and my daughter (Aliza Ansari) planned to travel from Bangalore to Varanasi yesterday i.e.[protected]Sunday), with below mentioned details:

Passenger's Name Status Ticket No.
1. Mrs Aqeela...
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Bhagwat Thoke
from Delhi, Delhi
Jun 13, 2014
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could not get fair on ticket. and could not get e ticket on mobile app

Address: Pune, Maharashtra

I booked e air ticket through your mobile app.under name Bhagwat Thoke . Email [protected]@yahoo.co.in. Mobile no. [protected]. I could not get e ticket My account is not get activated through e Mail send by goibibo On display no amount is mentioned so I could not get bill from company Please advice...
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D
Dramitgupta
from Gurgaon, Haryana
Jun 13, 2014
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Cancelled our bookings without any notice

Address: Faridabad, Haryana

I have booked a hotel reservations from goibibo. Com on 8 th of June 14 from 9 th to 11 th June 14 in hotel Vikram vintage inn in Nainital wide HTL42Z648P in the name of Dr Sonal Gupta, for which they called up on 9 th that the hotel is sold out and the confirmed reservation is cancelled, we were two families and were on our way to Nainital, we're short of 100 Kms, asking what to do, they had no proper answer and had created a lot of inconvenience...
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sachin.wakle
from Bengaluru, Karnataka
Jun 9, 2014
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fake commitments and mental harassment

Address: Bangalore, Karnataka

Hi There,

I have booked a return journey ticket from Bangalore to Nagpur on(10th June 2014) and from Nagpur to Bangalore on (11th June 2014). I checked on the cab booking tab as well while booking the tickets.
I did not received any details for cab booking.
On 30th of may when I called Goibibo contact number[protected]. I have been informed by Sushil that I will get cab details in next 30 minutes..which I...
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S
swppatil123
Jun 5, 2014
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Refund not received on time

Address: Pune, Maharashtra

I had booked a ticket using GOIBIBO and the bus got broke down during the journey. We had to travel at our own. The bus operator agreed to refund partial amount and refunded money to those who booked directly from bus operator and for those who had online booking asked us to get in touch with them. GOIBIBO in my case. I wrote them several emails and raised several refund requests. But every time I was asked to wait for some more time. Its...
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PratikSurana
from Mumbai, Maharashtra
Jun 5, 2014
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Refund

Address: Kolkata, West Bengal

Just now around 20mins back I have make a booking for two passengers from kolkata to bangkok Departure 9th July 2014, rerturn 19th July 2014, The booking was in the name of Mr. Pratik Surana & Miss. Neha Agarwala. Pnr No.is MYMW6A When I was making the booking firstly I was paying from My Bank of Baroda debit Card. but it was unsuccesful and no Booking was made. Next I made the Booking from my Freinds Card. But After few mins...
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Ravindra Mali
from Bengaluru, Karnataka
Jun 2, 2014
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Refund not deposited in account

Address: Pune, Maharashtra

Booking ID GOBUSae[protected] [goibibofeedback-599508]

Bus Booking from Pune to Mysore on 18.05.14 & booking cancelled on 14.05.14

Status from your end is Refunded but not deposited in my account,

I was Log in to my account. & click on my Go-cash also click on transaction History but there was no option for Refund to card & there is following message occured

There...
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Y
Yogesh Pathank
from New Delhi, Delhi
May 29, 2014
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non receipt of air tickets PNR Y1PYWB and PNRHXY3N

Address: Hyderabad, Andhra Pradesh

I have booked three air tickets as per pnr mentioned above from Hyderabad to Delhi on 04.06.2014 and return on 13.06.2014 but till date i have nor received any mail from your company regarding e tickets and invoice I request you to check and mail me e tickets and Invoice at my following mail address-: [protected]@sbp.co.in yogesh1.[protected]@gmail.com I hope you will do the needful YOGESH PATHAK Mobile [protected]...
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RajeeDivakar
from Chennai, Tamil Nadu
May 28, 2014
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Worst service,

Goibibo is the worst agent I have ever come across. People here are right their staff don't even listen to what you are saying and keep repeating themselves. Especially when your ticket has been cancelled you would expect them to be a little empathetic. The airline had cancelled my onward journey and I have been told that it would take two months to get the refund, I also had to cancel my return and they advised me it would be around 3500...
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S
soaringfalcon
from Mumbai, Maharashtra
May 27, 2014
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No refund provided on goibibo for valid code

Address: Gurgaon, Haryana

I did my international flight booking (Booking No: AMD4ZNLCP) on 24th Apr. As per goibibo promotional offer for international flight (http://www.goibibo.com/international-flights/promotion/), I should have got a refund of Rs 1250/- for coupon code INTLON. However, its been almost a month and I'm yet to get it. I called on their customer care number and waited for half an hour for someone to respond at my expense but no luck there. In...
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Sourabh.Mahajan
May 19, 2014
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Charging more amount than the displayed EMI

Address: Bangalore, Karnataka

When you make a transaction with Goibibo, they have a EMI option only with Citibank and when you click on it - it says no processing fees and mentions the amount/month. Customer will think that Goibibo has done a tie up with Citibank and there are no processing fees. But when you credit card statement generates, you get the right figures(I mean with 12% interest). They have modified the iOS app now and showing 12% interest but website...
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nisha2014
from Mumbai, Maharashtra
May 12, 2014
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Worst worst worst service

Pay 10, 000 more to the travel agent, but do not book through GOIBIBO.COM getting attracted to their deals. Book through them only if you have the capacity to spare hours together to break your head with them as they keep u on hold on the phone for loooooong time. In case of date change and re scheduling the ball is totally in their court. BEWARE ... BEWARE...BEWARE...
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