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Ibibo Group / Goibibo Complaints & Reviews

www.ibibo.com
1.8
Updated: Jan 23, 2025
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Ibibo Group / Goibibo reviews & complaints page 253

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A
alstonjonathan
from Mumbai, Maharashtra
Jun 29, 2012
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Increase in charges after booking a flight

Address: Thane, Maharashtra

Dear Sir,

I had booked 2 return tickets Mumbai - Mangalore using the portal Goibibo.com on the 29th of June 2012. The PNRs are as given below.
GOFLD4B6BB[protected]
GOFLD74F[protected]
Subsequently the amount was debited from my HDFC credit card. I also recieved a promotional offer from the website immediatey saying free vouchers which can be spent on purchases made.
But the e ticket didnot show...
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A
Ansh batra
from Noida, Uttar Pradesh
Jun 24, 2012
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Vouchers not given by goibibo

Address: South Delhi, Delhi

While using iPad 2 , goibibo website was incompatible as a result it never showed me the option to enter the promo code which it shows on desktop computer. So while talking to their customer care guys ,they never agreed to the fact that their website is incompatible with iPad.after wasting some time with customer care I wrote a mail to them and they asked me for snapshots from my iPad but it's been more than 5 days now that I have been...
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B
bharathy prabhakar
from Mumbai, Maharashtra
Jun 7, 2012
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non refund of money for more than a month

Address: Raigad, Maharashtra

i had booked a package trip to goa for 6 people(4 from mumbai and 2 from bangalore) on 7.5.12 my booking ID- DLSG9Z8LP9GC.My booking was confirmed on11.5.12. Iwas asked to deposit Rs.30,365/-.As one of the persons (i.e.my sister) suppose to join us at goa fell seriously ill and had to be admitted to the hospital at bangalore.because of this reason i had to cancel the trip and rush down to bangalore on 14.5.12.our ordeal with ibibo group started...
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M
manutripathi
from Bengaluru, Karnataka
May 22, 2012
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money refund

In the month of December'11 I had booked a flight from Lucknow to Bangalore for travel on 19th Feb, but due to UP elections on 19th I had to prepone the travel on 17th Feb. Now while paying the resheduling charges of Rs 2000/- due to some technical issue in the GOIBIBO site the transaction failed, but the money was deducted. I checked with CC team of IBIBO and was told that I should retry for payement and any extra money deducted will...
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N
nispar
from Gurgaon, Haryana
May 14, 2012
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non refund of cancelled flights

I had booked 4 tickets on GMG Airlines for 6th April,2012 and 1 ticket on 8th April 2012 Ex Kolkata to Dhaka for my relatives through Goibibo portal. On 31st March I came to know that GMG airlines had cancelled all their flightd w.e.f. 1st April, 2012 and I immediately contacted Goibibo team about the cancellations and I was told that they had not received any official confirmation from GMG airlines. I told them to visit GMG websight and...
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N
nit100
from Mumbai, Maharashtra
May 12, 2012
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non receipt of refund amount

Address: Thane, Maharashtra

1. I tried to book airtickets through the goibibo.com website for Mumbai - Indore sector on Jan 22, 2012, but the transaction failed, as I did not get any confirmation. When I enquired at ibibo, I was told no booking has been completed. However, an amount of Rs 4496 was debited from my account. The transaction details appearing in my bank acct are

MHDF[protected]-IBIBO.COM [protected] 22 Jan 2012 4496.00
br...
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S
suheelmir
from Pune, Maharashtra
May 8, 2012
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Ticket Not booked

Address: Delhi

This complaint is regarding a Goibibo website. I was booking round trip tickets and the prices on their website were as Rs. 5122. I started the booking process and also initiated a discount voucher of Rs. 400. The total price now was Rs. 4722.Then i entered passenger details & bank account details & completed the transaction.After that,my laptop display page showed that "Your Ticket have been booked successfully & your transaction...
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S
snehasanganeria
from Gurgaon, Haryana
May 8, 2012
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Refund Pending since last 3 Months

Address: Bangalore, Karnataka

I booked a ticket via Goibibo.com for my trip from Bagdogra to Bangalore via Delhi (journey date -15 March 2012). My pnr No is "NZDXTT".
It was a Kingfisher flight. It got cancelled and I came to knew about it from newspaper. I called up Goibibo customer care in feb 3rd week, they replied that they haven't received refund from Kingfisher. I called up Kingfisher guys they said money will be refunded in 48 Hrs to Goibibo....
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C
Chetan Popat
Apr 24, 2012
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Hotel reservation denial

Address: West Bengal

Sir,
I had booked a hotel Hilltone at Mt Abu for[protected] to[protected] thru Goibibo.com on[protected].they charged me rs 19279 giving me a confirmed Reservation voucher . i forwarded the voucher to hotel hilltone and to my horror got a phone call from their Reservation Desk Denying any booking and furthemore they told me that they had no relationship whatsoever with goibibo and that this was a fraud . terrified i talked to Goibibo.com...
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A
apacheanupam
from Mumbai, Maharashtra
Apr 20, 2012
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Resolved

Not received my full refund even after 38 days

Address: Pune, Maharashtra

Background:

With reference to my Kingfisher airlines (thru Goibibo) travel PNR# IYZQPU this is to state that due to Patna-Pune flight cancellation dated 12th March 2012, I had requested for full refund from my airline (Kingfisher) and refund was processed immediately at the airport itself. However, since the ticket was booked through Goibibo, I was to get the actual refund from Goibibo. Hence, simultaneously I made request...
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A
akof2k
from Darwha, Maharashtra
Apr 8, 2012
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Overcharging while booking with out proper information

Address: Wardha, Maharashtra

Hello,

I booked a ticket, for my journey from Kochi to Ahmedabad on 19th of April 2012, online through the go ibibo site on 07th April 2012 and the payment was made through online SBI ATM/Debit card. Through out the transaction it was showing that an amount of Rs: 6217 will be deducted from my account. After the transaction was over I received an email from go ibibo site that the ticket was booked. Immediately another email...
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A
aniketk
from Pune, Maharashtra
Apr 2, 2012
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Flight got cancelled on 16th But yet not received Refund

Address: Pune, Maharashtra

Hello, Today its 2nd April
I am Aniket, I have booked my ticket from goibobo.com website.
details are:
Flight No : IT 3415
Airline: KINGFISHER
From: Pune
To : GOA
Departure Time: March 16, 12:15 Hrs
Arrival Time: March 16, 13:20 Hrs (Revised)
Airline PNR: GZIRQN
Ticket Numbers: 090-[protected]
Ticket price:
This is to inform you that because flight got cancelled...
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V
vijaya Muthukumar
from Chennai, Tamil Nadu
Mar 29, 2012
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No Refund for Flight Cancellation

Hi Sir,

I am Vijaya Muthukumar from Chennai. I booked the flight ticket for my parents using your website http://goibibo.ibibo.com/ . My Travel Information as follows
Travel Date: 25.03.2012 8.30PM -SPICEJET SG 291 Chennai to Madurai
PNR: RYEYAL Rs 7846
Due to my parent’s health Issue, I called to customer care on 13.03.2012 and ask the procedure to reschedule for 13.03.2012 . Unfortunately customer...
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A
atul4mlko
from Bengaluru, Karnataka
Mar 26, 2012
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Resolved

Refund amount not paid back

Hello,

I had booked a return trip from Bangalore to Lucknow on goibibo website.
Details-
Date of journey :
Bangalore to Lucknow on 1st Feb
Lucknow to Bangalore on 8the Feb
PNR no - OPPCYD
Airline - Jetlite

But due to some personal work I got it rescheduled from airport counter (since i was not getting reschedule option on goibibo website) to 26the Feb. But finally I decided...
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V
vinothodc
from Eraniel, Tamil Nadu
Mar 24, 2012
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Resolved

Cheating

Address: Chennai, Tamil Nadu

Ibibo rummy is an online gaming website where i deposited Rs.25,000 for the promotion they offered for an assured Samsung galaxy tab worth Rs.28,000.I have paid an additional Rs.4095 to claim the product.But after two months now they are saying samsung has stopped a particular tab model so they will give a blackberry 16 gb tab which is worth Rs.14,000.The kind of service from ibibo rummy is worst and they are also trying to cheat me on this.br...
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S
Suresh P G
Mar 19, 2012
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Complete Refund not received

I was booking a return ticked from Bangalore to Mumbai due to website failure the Bangalore to Mumbai ticked wasn't booked and only the Mumbai-Bangalore ticket was booked.

The total round trip cost of the ticked was Rs 5,497. While booking the ticked I had clearly noted that the forward ticked would cost Rs 2,767 and the return would cost me Rs 2,730. But the refund I received was a partly sum of Rs 2,462.
br...
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A
animesh91
from Bengaluru, Karnataka
Mar 19, 2012
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regarding money refund

Address: Jalpaiguri, West Bengal

i played a real cash rummy game(game id[protected] of rs 50(winning amount rs 90) on ibibo but my opponent quit after the game got started.
as per the game rules i should have won that game as opponent quit, but may be due to some technical fault i was not declared the winner and i had to quit after 20 minutes or so, so i lost an amount of rs 50. i then complained to them, and after 9days they have refunded me rs 50 to my rummy account...
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A
akmathambil
from Delhi, Delhi
Mar 17, 2012
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Refund amount not received

Address: Andhra Pradesh

Dear Sir,
I had a flight which i cancelled on 26th feb. I have received mail from Goibibo that i will be receiving refund within 5 working days but till now i didnt receive my refund amount. These people are not giving proper answer . Please take this matter seriously....
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E
ektajndl
from Gurgaon, Haryana
Mar 13, 2012
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Resolved

Random flight allotted

Address: Rangareddy, Andhra Pradesh

I booked and was charged for:

spice jet SG-916 [protected] 21:35(HYD) [protected] 23:10(AMD)

Indigo 6E-371 [protected] 18:30(AMD) [protected] 20:10(HYD)

But I got the tickets for:

Indigo 6E372 Hyderabad Ahmedabad April 27, 2012 07:05

Indigo...
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9
9099027766
from Surat, Gujarat
Mar 3, 2012
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Resolved

Refund of money

Address: Gujarat

Sir

I wanted to purchase air ticket in the name of my sister Namita Pal on 01/01/12 from mumai to agartala for the date of 12/01/12 and return ticket for the date of 16/01/12.

-Money had been detucted from my account of Rs 12108/ for the tickets and ticket details was not mentioned.

- Immediatly I had contacted with goibibi customer care centre and they informed me due to technical error my ticket...
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