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Ibibo Group / Goibibo Complaints & Reviews

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Updated: Jan 23, 2025
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Ibibo Group / Goibibo reviews & complaints page 255

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A
amahapatra
from Mumbai, Maharashtra
Nov 18, 2011
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fraudulently charged extra, cheating

Address: Maharashtra

Sir/ Madam,

I booked three return tickets today from goibibo.com, in good faith/trust, but while I checked back with the airlines immediately afterwards, the rates were much lower at the airlines (AirIndia), including child concession was not passed on to me...the call centre showed its inability to help/refund excess charged! Forget about the gimmicks & so called "discounts" advertised at the site, I was charged...
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M
mohitgattu
from Mumbai, Maharashtra
Nov 15, 2011
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Refund of cancelled air tickets not done

Address: Mumbai City, Maharashtra

I had booked a ticket on 25th of October 2011 through GO IBIBO from Hyderabad to Mumbai for two people on Indigo airlines costing Rs 7400/- , however i cancelled the same since my plans changed.

The cancellation confirmation was not received by me either through e-mail or sms.
I called the IBIBO helpline on 28th Oct to inquire about the cancellation and the executives did not have any clue on the same.
On my...
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K
kumarraja_549
from Mahbubnagar, Telangana
Oct 9, 2011
Jul 19, 2022
This thread was updated on Jul 19, 2022
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Games scam by ibibo

Address: Andhra Pradesh

HI,

This is a complaint regarding ibibo games ipredict. the rule of this game is that we have to use coins(which we get by purchasing them with cash) to predict the upcoming overs. yesterday i.e 08.10.2011 many of my ipredictions did not get updated whereas others who are playing the same got updated. Know because my predictions are not updated my score have not increased. I used around 5000Rs. for this particular game.. My...
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M
metauseef
Sep 26, 2011
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TICKET CANCELLED-NO REFUND

Dear Sir,

I cancelled one ticket on 25.08.2011 carrying the Airline PNR No. VFD8DR. But till date i have not received any refund amount. IBIBO customer care is not responding well and whenever i am raising the complaint they are simply saying that amount has been refunded to bank and they can't do anything.

If IBIBO has credited back my amount (as per IBIBO words), so they have every right to ask &...
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A
asit baran kundu
from Dibrugarh, Assam
Aug 17, 2011
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flight ticket of spicejet

Address: West Bengal

i have purchased flight ticket from delhi to kolkata for 02/10/2011 on 16/08/2011 using my internet banking with syndicate bank which credited your a/c with syndicate bank, andheri west mumbai branch a/c for rs.4,037.00. but air ticket is not issued due to payment failure.
ref booking id goflde6d0e[protected] with goibib.
kindly recredit the amount to my a/c from where the amount has gone to your a/c.
otherwise i will...
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R
rafia ahmed
from Mumbai, Maharashtra
Aug 9, 2011
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refund not received

Address: New Delhi, Delhi

To whosoever to may concern,
I, Sajjad Ahmed Kochai, booked a ticket through Ibibotrip.com on 28 March through Canara Bank credit card number: [protected] which is in the name of TARIQ AHMED MIR. We booked the tickets from Delhi to Srinagar for 13 June 2010 PNR number:CPWROT and the cost of the ticket was Rs.3948 but due to some circumstances we had to cancel the tickets so we cancelled the tickets on 3 May 2010 and recieved...
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K
kumardgr8
Aug 8, 2011
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goibibo.com travel reservation is a fraud

Address: Delhi

I booked two tickets on ibibo.com. After payment is processed, the ticket timings are changed (by goibibo.com due to some bug, I think). When I called their customer service, they were suggesting that I changed the times randomly and still paid for the tickets. For cancelling the tickets, they charged me Rs. 250/- per ticket apart from the Rs.750/- per ticket charged by the airline. (The airline, SpiceJet, confirmed that the problem is with...
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S
stanleykc
from Bengaluru, Karnataka
Jul 19, 2011
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Using tricks to misuse our money online

This is about the IBIBO online gaming

These guys are playing tricks and screwing peoples happiness.

So many cunning tricks they are using to flick our money. When we have less balance in our account even if the other player wrongly declare aslo they will not show us but instead they will show us that we have less balance.

If the other player quit the game in between then they wont declare us...
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R
Roopa123456
from Bengaluru, Karnataka
May 15, 2011
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Ibibo is a big fraud.

IBIBO is a big [censored]ing fraud. Ibibo really sucks. I won a Rebook watch. Ibibo is cheating the people. I have filled in the email, and given the correct address. It have been already 5 months got over. There is no watch and there is no call from them. You suck. You son of the . [censored] you IBIBO. You are a fraud. Do not use IBIBO and do not play any games, all games suck, they are not good. Even if you win a prize you will never get it.I have...
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S
SoumyadipSen
from Kolkata, West Bengal
May 5, 2011
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Inr 870 deducted while buying products on "tradus.In" and no order was taken.

When I tried to buy a fastrack bag, after the successful payment from axis bank net banking, suddenly there was no response from the tradus.In website.

Though I paid the amount, the "my orders" option in my tradus.In account says "no" orders.
I have paid inr 870.

I tried to contact with the company, but there was no clear response from their side.

My transaction details...
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M
manishjohri
from Pune, Maharashtra
Apr 3, 2011
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money refund

Address: Nainital, Uttarakhand

i am playing games on ibibo and i have purchase coins on ibibo underworld with my credit card but my transaction was faild but still i dont have receive any refund 1500 rs..

please look on this matter.


regards

manish johri
[protected]...
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V
venugo
from Mumbai, Maharashtra
Apr 1, 2011
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flight amount got debited ticket not yet booked

Address: Mumbai City, Maharashtra

Its an harrasment,yesterday i booked a ticket frm mumbai to chennai 7.55am flight,for the same even the amount of Rs3649 have got debited from my icici bank account,later the processing get stopped saying network error.

For the same i wrote a mail to IBIBO to get the tickets,they have replied my mail it seems withiout checking asking for my account statemnt,so i called upon there customer care to understand the problem,fortunately...
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K
kanjan1987
from Noida, Uttar Pradesh
Mar 24, 2011
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Money not refunded-Cyber crime

Address: Thane, Maharashtra

Dear Sir,

I was placing order online from tradus.in an ibibo.com venture , but order was not placed and money got debited from my account...

I tried to contach ibibo as well as tradus.in customer care, even mailed them, but till now there is no response.

Please do the needful.

Regards,

Anjan...
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M
mukeshk111
from Mumbai, Maharashtra
Mar 8, 2011
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wrong transaction of my card

Address: Mumbai City, Maharashtra

hi ,

i would like to inform that from last - 2 months there is some invalid transaction of IBIBO is going on from my credit card of sbi. i had also complain to credit card company but still no reply from them.

first transaction - october -2010
second transaction - 17th jan - 2011

my name is - MUKESH KOTHARI
email - [protected]@yahoo.in

further, i request...
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L
lajoshi
Feb 7, 2011
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Delayed Refund for a Cancelled Flight

I booked my Go Air ticket on the portal goibibo.com for travel from Delhi to Lucknow. The flight on Dec 23 (G8-351) was cancelled and the airline endorsed on my ticket the eligibility for a full refund. On my return back to B'lore, I approached Goibibo for the processing of the refund. Till date (Feb 8, 2011), the full refund has not been processed by them. The airline (Go Air) processed the refund to Goibibo on Jan 5, 2011. The travel...
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R
riturajmnnit
from Bengaluru, Karnataka
Jan 30, 2011
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Fraud Referral Program

Address: Bangalore, Karnataka

Hi Team,

There is this Referral Policy being run by Goibibo Team since long.
I was also lured by it and considering it a good discount and earning, made a series of my booking @goibibo.

There policy says amount will be transferred to my account once it reaches 2000/-
I have reached that limit a long time ago and when I asked them to initiate the transfer, they confirmed that due to technical issues,...
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V
vinodvishwa.2k
from New Delhi, Delhi
Jan 24, 2011
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Didn't get the refund

Address: Gurgaon, Haryana

Hello Sir,

I have booked flight through Goibibo online from Delhi to Ahmedabad on 23rd December. The details regarding this are as defined below:

Passenger Name: Vinod Kumar Suthar
From: Delhi
Destination: Ahmedabad
Booking Date: 23rd December 2010
Departure Date: 24th December 2010
Amount Paid: Rs. 8771/-
Booking ID:GOFLDB584A485840
Logged case in Goibibo Customer...
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S
sumit.kochar
from Kolkata, West Bengal
Jan 22, 2011
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fraudulent practice

Address: Delhi

i bought a mosaer baer pendrive on tradus.in(an online initiative by the ibibo group) on 22nd december,2010.
the payment got deducted from my bank as being reflected in my statement but duue to some technnical fault at the company's the order couldnt be processed. Despite repitive e mails and long telephonic with conversations with the executives, where i did even provide the transaction ids and other details, nothing has been...
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M
miraju
from Delhi, Delhi
Jan 20, 2011
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No refund even after 2.5 months of ticket canceled

I paid Rs 41000/- (approx.) and booked air ticket of Air India through http://goibibo.ibibo.com/ on Dec. 3, 2010 from Kolkata to Trivandrum for Jan. 2, 2011. I canceled the same ticket on Dec 13, 2010. I have not received the refund so far. I might have made almost 100 calls to the office of Goibibo. I have interacted with Mr Farhan, Mr Rajesh, Ms Heena, Ms Kaur, Mr Vikas Das (Supervisor), Mr Sumant Bhardwaj (Manager) and many other officers....
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V
vashima
from Bengaluru, Karnataka
Jan 8, 2011
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Ticket cancelled by Goibibo even after amount is debited

Address: Bangalore, Karnataka

Hi,

This mail is in reference to the bookings made with Goibibo website.
Today, 8th January I made 6 bookings on Goibibo website. I selected 6 flights and paid for these flights. The amount was deducted from my accounts for all these flights. Per the Indian Companies Act. The website had flights that is invitation to offer and as soon as I pay for these flight it becomes a contractual obligation for Goibibo to honor...
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