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Ibibo Group / Goibibo Complaints & Reviews

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Updated: Jan 23, 2025
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Ibibo Group / Goibibo reviews & complaints page 254

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D
dnashikkar
from Mumbai, Maharashtra
Feb 23, 2012
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Problem with the Goibibo regarding refund

Address: Mumbai Suburban, Maharashtra

This is regarding the problem I am facing with the refund processing from GOIBIBO company.

I had booked two tickets from goibibo.com site for Kingfisher Flight IT-3147 for Jabalpur to Mumbai for Nov 22, 2011:

It costed me 4590 INR each while booking.
Later the flight was cancelled by Kingfisher and hence I had cancelled the tickets. As per my discussion with Kingfisher, I had confirmed that the refund...
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S
stepin845
from Mumbai, Maharashtra
Feb 23, 2012
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REFUND AND AUTO TICKET CANCELLATION

I STRONGLY AGREE

I Made booking For Dated 12 march 2012 From Chandigarh to Bangalore Via mumbai flight of Go airlines.

There are 2 isseus.:-

1.) I made a booking on 30 december 2011 and due to some technical issues from your side the ticket was not been confirmed and the amount for the same has been deducted from my account. STILL WAITING FOR COMPLETE REFUND. Its[protected] today

br...
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S
SINGHXY3
from Delhi, Delhi
Feb 22, 2012
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EXCESS COLLECTION OF MONEY ON PURCHASE AND NO ACTION FOR REFUND

Address: Delhi

Dear Sir,

Here below is my complaint e-mail to GOIBIBO a so called best travel ticket booking company, .

I am writing and calling them regularly but nothing is moving. Please see if you can help me and also warn other people to keep distance from such novic / IRRESPONSIBLE organizations.

Thank you,

NS MAHRA
+ [protected]
J-802, Mandir Marg, New Delhi 110001.br...
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P
pradiptm
from Bengaluru, Karnataka
Feb 22, 2012
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refund of money

Address: Bangalore, Karnataka

hi
2 of my transactions failed during booking.money deducted from my account.
its been 5 days,still i dint get the refund.
Trn ids[protected]Feb)and[protected]Feb).
please look into and reply back.
i dont know y it takes so much time to refund.

thanks
Pradipt mohapatra
pradipt.[protected]@gmail.com
[protected]...
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M
mail2manishmishra
from Bengaluru, Karnataka
Feb 13, 2012
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Refund Issue

Address: Bangalore, Karnataka

I have booked a round trip ticket from goibibo and i paid 7918.00 INR and i cancelled my one way ticket after confirming them. they told they will refund for same with in 3-4 working days. now after that i long conversation i had with these frauds. but no response.

my next step for these kind of companies is i am going to book a domian named www.Complaintsofgoibibi.com and i will publish of there scams over there so that in...
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G
ganta65
from Pune, Maharashtra
Feb 11, 2012
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not refund the money for canceled ticket

Address: New Delhi, Delhi

i have canceled two air ticket from goibibo.com. As per thee process theey should refund thee amount back witheing 3 days. but now it is more thean 8 days and still theey have not refund thee amount back to my account. thee ticket details are given below.

PNR NO- 6EJLJSDP and 6EFLFELR
Date of journey--- 18the March 2012
Booking done by- subhankar gantait
contact no- 91-[protected]...
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D
Dip Barman
from Baramati, Maharashtra
Feb 8, 2012
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Charged twice for a single booking

Address: Mumbai City, Maharashtra

Below is the mail from IBIBO. 13 days back. Still they haven't refunded my money yet. I confirmed with my credit card company they are saying the same thing. Credit card company just gave me the transaction codes for the same 821895 and 811363. They charged me twice for the same. 1 of these transaction should refund immediately..please Help



Queue: Pritika
Submitted On Wed, 25 Jan 2012 10:51:31 +0530...
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M
Mockingbird908
from Bengaluru, Karnataka
Feb 3, 2012
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Refund not received after 2 months

Address: Bangalore, Karnataka

I have not received my refund for the tickets that I cancelled on 21st nov 2011.
Horrible service by goibibo..
Please find the mail as sent by goibibo.

Dear Rajeshwari Rajesh

Thank you for choosing goibibo/goibibo.ibibo.com, we appreciate your business.

Please note we have initiated your cancellation request, click on Approve button on your "Cancellation Approval Page @ goibibo/goibibo.ibibo.com"...
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K
kahndelwal.shekhar
from Bengaluru, Karnataka
Jan 30, 2012
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Reimbursements

Address: Bangalore, Karnataka

Hi,

Booking id - GOFLDCDEF[protected]
Site - Goibibo (Flight booking)

I have booked a ticket on Goibibo online site for travel on 14th Dec for my dad, Mr. Suresh Prakash Khandelwal, and the ticket gets cancelled as airline did not confirmed the booking. (this itself was strange from a consumer's point of view, why do you give a successful transaction message until airline confirms). Neways, goibibo...
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M
manmohan_9
from Mumbai, Maharashtra
Jan 26, 2012
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Refund due since 1 month

Address: Hyderabad, Andhra Pradesh

Have not recd full refund for duplicate tickets issued for my travel in Dec2011 from Hyderabad to Bangalore. No reply recd for many emails sent to the goibibo team. Below is the last email recd which confirms the error from their side:


MANMOHAN DHANUKA
12/15/11

to Travel, travelfeedback

Hi,

Please arrange full refund as I have received a part refund of Rs4160
only...
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D
Donboklang Khardewsaw
from Delhi, Delhi
Jan 25, 2012
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NON REFUND OF MONEY:Regarding

Address: Meghalaya, Meghalaya

Please let me know the status of the Complaint.

Till Date GOIBIBO has not refunded the Amount to be paid by them to me nor even mail or call Me.

Regards
Donboklang Khardewsaw
[protected]...
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T
tapassingh
from Bengaluru, Karnataka
Jan 20, 2012
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Not refunding money

Address: Bangalore, Karnataka

From last 2 months I am waiting for refund amount of PNRs DUSNHD and NDOCDF. Each time when I spoke to your customer care guys they say its almost done. Last time I spoke on 23rd dec 2011 and the lady told me they tried to refund the amount to my accout but because of technical failure it did not happened. So they will re-try after 2 days. From that day I am waiting......
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R
ragmal
from New Delhi, Delhi
Jan 6, 2012
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No refund given even after more than a month

On 2nd December, we cancelled four tickets (of my uncle Dr. K. M. Bhagat and my aunt Mrs. Saroj Bhagat, booked through my credit card) through their call center. I was informed that the tickets were cancelled at that I will be getting the refund within 4 working days. I even receieved a mail regarding the same. Till today, after one month of cancellation, I have not received the refunds.

The reference nos. for cancellations...
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U
UHR
from Bengaluru, Karnataka
Jan 3, 2012
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No Refund after cancellation

I had booked a ticket from Bangalore to Goa for Nov 24 and returning on Nov 26th on iBIBO (Ref #: TBO5322027 and PNR #: DZMWVE). Due to change of plans, i cancelled the Tix on Nov 14. Till date (Jan 3rd 2012), i have not received the refund. Every time i call the customer service, i get the same BS answer of "the refund is getting processed" or "there is some technical difficulty" or "your refund will be done in 48...
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S
saiujwala
from Ahmedabad, Gujarat
Dec 31, 2011
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refund of cancellation amount

Address: Ahmedabad, Gujarat

respected person,
we was booked flight ticket from Ahmedabad to Chennai on 30,Nov,2011,11.55hrs.Details were flight no.6E-238,and PNR.NO.MK8WCX.Then we cancelled that ticket and also we got the no. Goibibohelp-80987, for refund the calculation amount,till now we r not received any refund amount from u, and also we have the irresponsible and irritating answers from your mobile custemercare people like U GOT THE MONEY WITH IN 48 HRS,...
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A
amitj27
from Mumbai, Maharashtra
Dec 14, 2011
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Refund

Address: Ahmedabad, Gujarat

From: amit.[protected]@live.com
To: [protected]@goibibopromotions.com; [protected]@ibibogroup.com; [protected]@hotmail.com
Subject: RE: Cancellation Mail
Date: Wed, 14 Dec 2011 16:09:01 +0530

Dear All,

I think Go IBIBO do not want to refund this ?
please reply on this today or else I will complain about same in Indian Consumer complaint Department.

Regards
Amit...
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J
jkrishnakumar
from Coimbatore, Tamil Nadu
Dec 13, 2011
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REFUND

Address: Coimbatore, Tamil Nadu

Reference No: AMD5XCB93
Date Of Booking: 24 oct 2011 20:26:28
Date Of Travel: 25 oct 2011 16:20:00
No of Tickets: 1
Amount: 2736
Cancellation Date: 07 nov 2011 08:57:57
No of tickets to be canceled: 1
Cashback Deductions: 0
Airline Cancellation Charges: 750.0
Ibibo Cancellation Charges: 250.0
Refund Amount: 1724.0

I MADE THE BOOKING ON GO IBIBO SITE ON 24...
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N
nitin1212
from Mumbai, Maharashtra
Dec 6, 2011
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Fraud Booking

Address: Central Delhi, Delhi

Hello,
Nitin this side, I booked two tickets from Delhi to Mumbai from goibibo on Dec 6,2011. Travel date was Dec7, 2011. I got Bookingid/PNR No: BR111206AIR272234 against the bookings. I have got acknowledgement mail from goibibo with status waiting for airline confirmation. Later on (6th dec)
evening i received a call from goibibo that my booking are not confirmed and i need to pay rupees 2000/- more for confirmed tickets....
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B
bharat22
from Ahmedabad, Gujarat
Dec 5, 2011
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software to mobile

Address: Shimoga, Karnataka

I use to play rummy in my samsang galaxy s andriod mobile But i am not founding ibibo rummy softwear in android market Please advice me how i can download this softwear Thanking u, Bharat kumar Sent from Samsung Mobile...
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N
nitinsukhija
from Mumbai, Maharashtra
Nov 19, 2011
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No Refund of Ticket , pathetic services

Address: Gurgaon, Haryana

I have a horrifying last few days with GoIbibo. They are bunch o[censored]nprofessional lads who don't understand customer satisfaction is utmost important.

I work @ MNC, where circulating my bad experience with my colleagues (Out of 1 Lakh of them if only 50,000 reads it and few thousands keep this in their mind, would lead to hefty business loss for goibibo) would made some serious mark toward this company.

I...
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