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IndiGo Complaints & Reviews

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Last updated Sep 23, 2024
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IndiGo reviews & complaints page 63

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S
Shrawan Raikwar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for refund against cancelled flight during lockdown as the payments has not been received- reg.

Address:Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.

I booked one (1) ticket in my name MR.SHRAWAN NARAYAN RAIKWAR on 19 February, 2020 of Indigo Airlines for the stations from Srinagar( SXR ) to Amritsar( ATQ ) vide PNR/Booking reference number - KLVMHQ, which was to be travelled on 14 May, 2020 through flight number - 6E 478 (A320).
However, flight had been cancelled due to lockdown and I have been provided with the credit shell valid for one (1) year instead of full amount of refund....
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S
Shrawan Raikwar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for refund against cancelled flight during lockdown as the payments has not been received- reg.

Address:Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.
Website:www.goindigo.in

I booked three (3) tickets in the name of - MRS. PRAMILA SHRAWAN RAIKWAR and other two on 19 February, 2020 of Indigo Airlines for the stations from Srinagar( SXR ) to Amritsar( ATQ ) vide PNR/Booking reference number - LLSJNQ, which was to be travelled on 14 May, 2020 through flight number - 6E 478 (A320).
However, flight had been cancelled due to lockdown and we have been provided with the credit shell valid for one (1) year instead...
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S
Sathish Kumar Tharmiya
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Dear Indigo Team,
Good Morning.

Request your immediate action on fraud which is going on using by Indigo name and hiring candidates on driving jobs, here are the email and mobile numbers number they connect with poor people and grabbing money with all kind of falls commitment.

for registration INR 1100.00
Uniform and shoes INR 8500.

Email: [protected]@gmail.com
br...
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P
Pankaj Kumar Sahoo
from Powai, Maharashtra
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Not Allowing my Wife for baggage Check in PNR No. OHJUHC

Address:H.No. 15-113/349 (WP) Phase 2 Sri Sai balaji Homes Badangpet, Dist: Ranga reddy, Hyderabad,500058

My wife's PNR No. was OHJUHC. She did Web Check in successfully 48 Hours before boarding. In correct time she entered in Bhubaneswar Airport 1 hour before. But She was not permitted for Boarding as well as bag check in.She missed her sheduled Flight from Bhubaneswar to Hyderabad at 08;40 AM. Later on She took a Flight from Bhubaneswar to Hyderabad Via Mumbai and indigo charged Rs 1800/- including the previous fare to Board the Flight no....
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S
Shashikumar K S
from Powai, Maharashtra
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Fake offer letter

Sir I am Shashikumar I got a call from indigo airlines and I paid 1, 950Rs for registration fees and they told me you are selected for this job, now they are telling me to pay uniform fees 6500 bt I have doubt is that offer letter is original or fake. Can you please reply me fast
Thanks...
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A
Ashokkumar R
from Powai, Maharashtra
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Refund

Address:Indigo

Pls kindly accept my request
PNR : VPUJVX ( indigo)
04 Oct 20. Passenger name :ASHOKKUMAR R

FLIGHT IS CANCELED DUE TO COVID 19

My Refund amount not credited in my account till that day 02/12/20

UPI REFERENCE NO:
[protected]
TIME 07:15 PM,
Date 20 sep 2020

Pls take necessary action and refund my amount as soon as to my account...
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F
Freedom Chandel
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mishandling of my check in bAggage

I travelled from Bombay to Lucknow on 30th November 20, at 7 45pm with flight pnr KPI94U
My American tourister trolley bag is damaged torn from the top, it was a check in baggage,
I enquired about the complaint section to which I was told to put it in online complaints by an airport staff. I need my bags money reimbursed, it’s a 10k worth bag and now it’s good for nothing. Who holds accountablity for This?...
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H
Harsha408
from Powai, Maharashtra
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About Offering fake job

Iam Harsha,
I have got an sms saying that I have been shortlisted for airlines then they interviewed me in telephone and asked to pay 2250 rs and i paid and asked for document verification in whatsapp then I uploaded my documents in whatsapp there after I have received a confirmation letter also a joining letter then i was asked to pay for 6300 then I have thought something suspicious and checked in website.In website they have said...
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P
pravesh_rathore
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Baggage missing at destination

My PNR was XKFSVM I traveled on 24 Nov. 2020. They checked in my baggage at Lucknow. They told me the reason that it was at level 4 at Lucknow means restricted item found while scanning. They took one authorisation letter from me to open the bag and remove that item I have given consent for the same.
A very unprofessional approach was adopted they haven't given any receipt or acknowledgement of my complaint.
One day after to...
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Z
Zishankha
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my babies scroller at Mumbai International Airport

Address:BN32 GROUND FLOOR RELIANCE PETROCHEMICAL TOWNSHIP NAGOTHANE

While travelling from city Bangalore to Mumbai I am hangover my all luggage at check-in counter along with my babies scroller. All luggage received at Mumbai international airport but my babies scroller not received in destination location. We are waiting atleast 2 hours for the same but not get. Same issue discussed with Indigo ground staff and they noted down my current address location to ship later but still not yet received my item.br...
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G
Gujyunpyo
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Fake job offers

Hi I applied for a job on quicker and I received call from this number [protected] and also an email from here [protected]@indigoairlines.in They charged me 1500 which I paid and now they asked me for 2500 for document verification and are forcing me to do so. However I denied, for which they are threatening me saying that not paying would lead to police FIR and all. Please take action against such companies who are doing fraud in the name of...
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S
ssmarathe
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Refund of credit shell amount

Respected Sir,
I, shailendra shankar marathe, residing at thane, Maharashtra, booked tickets for self, wife Shilpa, son omkar for journey between Mumbai and Guwahati between 04 april 2020 to 18 may 2020. The flights were cancelled due to lock down on account of covid-19. The airline goindigo intimated that the amount of tickets is in credit shell and can be utilized in one-year span. As per honorable supreme court judgement the amount...
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S
ssmarathe
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of credit shell amount

Address:a/6, shree dattaprasad chsl,, near vandana soc

Respected sir,
I, shailendra shankar marathe, residing at thane, maharashtra, booked tickets for self, wife shilpa and son omkar marathe for journey between Mumbai and Guwahati for dates between 04 April 2020 to 18 May 2020. The flights were cancelled due to Lock Down and goindigo informed that the amount is put in credit shell and the same can be utilized in a span of one year. After Hon supreme court judgement on the refund of credit...
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M
manish raj959
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellations and rescheduling of flight

We have booked the indigo flight with PNR NO-XFKETL, flight 6E-634 from patna to Kolkata at morning 9:45 and connecting flight 6E 455 from kolkata to Dibrugarh at afternoon 1220 on same 20 Dec 20. It came in my notice that this flight got cancelled and alternate flight is booked from airlines side which is scheduled from patna to delhi at 2120 and this reaches delhi at 2330 in night and connecting flight from delhi to dibrugarh at 0620 on...
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J
JaskiS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprocessed refund and False promises

I had a flight from Goa to Ahmedabad on 24th March 2020. It was an afternoon flight, IndiGo sent me a message saying the flight has been delayed, and that I may cancel my ticket for a full refund. I called my cab driver to inform him about the delay and did not want to cancel my ticket since there was going to be a countrywide lockdown starting 25th March because of the Coronavirus. IndiGo sent another message saying that the flight has been...
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S
Shahidkhan Mohammed
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about amount paid by me and not refunding back

Address:4-100/2, karimnagar, Telangana

I received my offer letter for which I had to pay total of 21, 100 rs for first round clearance I paid 2100 ts after telephonic round I paid 6500 rs and for document verification I paid 12, 500 now I'm starting to doubt after searching on google about frauds.
So please sir my father just departed and in need for job I took the risk which im in guilty now.
Pls help me get my refund sir....
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A
as400605
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake customer care and interview

Dear team here is one call come from the as indigo job and they are giving fake calls and for registration for offer latter for i d card for web for laptop for uniform and many type of deposite in account . and they call for only payment and tell us this all amount at refundable please take action for this all type of cunslatancy . i m also done all the procedure the concultancy . i lost loots of money in this all procedure please take action...
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R
RAvi SAhoTa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I lost my money

Address:Chandigarh

Date- 27.10.20 online job page at indigo Airlines company HR.Neha of the airlines company posted a post for which i applied and the next day HR.Neha call and after asking hay name and address told me that i have to pay 2120rs. Then i will be joined which will be refundable to you on nov10 at chandigarh Airport and i deposited 2120rs and according to them they gave me that employee ID code. AAI0007869 and they said that 12990rs which 28.10.20...
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R
Rakesh1205
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not get any refund it's been 7months

Address:Hyderabad

Dear Sir/Madam,

This is to inform you that I have booked a flight journey from Hyderabad to Mumbai journey dated 05/05/2020 for indigo flight number 6E -235, PNR :LFHJ7F as flight cancelled due to covid reason from your side.

I did not get any refund till now it's been 7months when iam trying to redeem it from credit shell I am not able to pickup that in payment mode. I have sent a several mails regarding this...
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T
Tanya Maurya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Is indigo give copyright to companies for giving job to freshers

I received a call from International career services that my cv has been selected for indigo airlines.But i hav to pay 1500 for Registration which i paid.I had a mcq kinda test and a telephonic interview. Then they sent me a confirmation letter from indigo stating that you got a job in indigo and in the mail it was mentioned that I have to pay 7500rs for verification. But that i didn't do because that made me little suspicious about the offer....
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