Ixigo Complaints & Reviews

What type of manner i don't understand, balance deduct but tkt. Not confirm, on your app have a instant refund option that also not work till now, i also mentioned my upi id, kindly send back my money now or book my tickets now because now i am stuck in chenai i have no another option, i lost my time and money, worst experience with you, i will got harrass to deal with you....

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Address: 307, mukta apartments senapati bapat road, Pune, Maharashtra, 411016

I booked a tatkal ticket for 6/jan/2020 from pune to bangalore on 5/jan/2020 for rs. 5846.87. On the same day i cancelled it. Before cancelling it, i checked the cancellation charges which showed around rs 130 and refund of rs. 5717. The only reason i went ahead with the cancellation is because of the above mentioned charges and refund.
However when i cancelled the ticket, i only got a refund of rs. 1005 and the cancellation charges...

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I am an ixigo user and my user id is mandeep rai. I did four transactions on dec 21st, 2019 for booking train tickets using ixigo app. All transactions got cancelled and money has not been refunded to my bank account yet. I have checked with my bank and irctc customer care and i found that refund has not initiated from ixigo. These are the transaction numbers for the tracking[protected],[protected],[protected],[protected].
Kindly...

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I tried to book train ticket from ixigo app
The money was debited but the ticket was not booked
The app is not even showing the transaction int the list of transaction
Pls help me to get my money back
When i try to reach the customer service there is no phone number to contact
Money was debited from bhim upi and there is not transaction showing

I am waiting for a quicker response on this...

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Address: Gurgaon, Kolkata, West Bengal, 700014

I wish to complain about pathetic service provided by ixigo inspite of charging high commission for booking airlines ticket.

I booked a ticket from kolkata to dhaka for my guests via ixigo mobile app. The booking id no. Is if[protected], pnr no. Is x4n5c. I made payment through net banking vide reference no. [protected] dated 01.01.2020.

I had to reschedule my ticket for which i called up ixigo customer care...

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Address: CSC COMPUTER CENTER, SAPPANIPATTI VILLAGE, KARAGUR POST, 635112

Dear sir/madam
I have a booked in a Airasia ticket in ixigo[protected]GUW TO BLR)
booking time and date[protected], 7.25 pm but sir last minitus flight to be cancelled so please my ticket amount 8630 refund in my account.i am the call the customer care but not responsible to ixigo.your customer mobile numbers switchoff.i am very distrubed so please quick action my problems .

thankingyou sir...

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Failed booking of a 2AC ticket twice using app on 2 Jan 2020 and money got deducted both times. It doesn’t reflect anywhere in app. I’ve shared the screenshot for reference. Has my refund been initiated and by when will I get it ?

On call voicemail says in such cases the amount gets refunded in 4-5 days. But at least it should reflect in the app. Moreover I ain’t speak to customer service which is appalling.
br...

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I made a transaction on ixigo for a train from PNBE to NDLS of 17jan2020 on date 2jan.
I did a transaction of ₹1385.40.this amount is debited from bank but ixigo flashed a message saying..that ur amount is not recived.my booking id is IXITR[protected].plzz help me get my money refund as its a lot of money for me.i also did contact to customer care..but they say visit to your nearest bank for such issue.
I will be very grateful...

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I am an ixigo user and my user id is mandeep rai. I did four transactions on Dec 21st, 2019 for booking train tickets using ixigo app. All transactions got cancelled and money has not been refunded to my bank account yet. I have checked with my bank and irctc customer care and I found that refund has not initiated from ixigo. Strange thing is ixigo doesn’t have any custome care number so I am not sure where should I go or to whom should...

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Address: Kolkata, West Bengal, 700052

Harnoor Singh Das- I booked my flight ticket and was on payment gateway by using UPI.The transaction UPI Id is UPI-Le Travenues Technol-ixigo.[protected]@hdfcbank-HDFC[protected]-Collect.The payment process was loading and it kept loading for more than 10 minutes.The payment was transacted from my account and there was nothing
No booking. No information of the flight. Please Help me. Give my refund Back.

Chat started...

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I booked a flight ticket today and the payment got deducted from my account but i haven't received any ticket.

Please look into this soon. I have attached the payment details that was done via google pay. You don't have a proper help section for this kind of problem which, apparently, a lot o[censored]s face on your product. I hope this resolves soon....

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I have booked train ticket from ltt to ald
I payed using upi money got deducted but ticket got not booked unsuccessful
I'd :ixitr[protected]
Plz refund as soon as possible
I want to book the ticket
Attaching payment recept too
I want to book ticket on3 jan plz refund as soon as possible
You guys even don't have customer care number need to expose you on youtube or other platform
Resolve...

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Hi sir

I am an Ixigo user. I have a complaint that I didn't have received my refund for my cancelled ticket on 19 Dec 2019.
I already spoke to irctc help desk but they asked for a transaction I'd and pnr number too. But I didn't have any of these.
So I request you to process my refund as soon as possible.
My failed Ixigo booking/trip I'd is: IXITR[protected].

Thanking you...

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Address: Chennai, Tamil Nadu, 600076

PNR No. : [protected] I have booked five tickets from kovilpatti to chennai egmore in Train No. & Name : 12666/Cape Howrah Expand cancelled it but no refund has been received till date. I want to know the status of refund I had made payment through debit card and till date there is no credit to my bank account. Paid through my Yes Bank Debit Card online payment even after three month I could not see refund credit to my bank account...

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Address: 781009

Ixigo — payment was successful but train ticket not booked

I made a transaction from ixigo and entered irctc login id and chose google pay for payment but ticket was not booked and in ixigo it showed error something like "parameter missing.." but in my bank statement its showing "transaction with pay global successful". Debited amount - 4095.40 date and time :26 dec 2019 08:20 pm and transaction id ixitr[protected] but...

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I have booked tickets of inr 1420.4 through ixigo app for train - irctc. The amount has been deducted through paytm upi payment for which i have the transaction id and all details of the payment but there is no information on th ixigo app neither my tickets are booked. I called paytm but they said the transaction has been successful from our side so where is my money as there is no information on ixigo app regarding thr same neither i have...

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Address: 490001

I have booked flight ticket round trip from ixigo app. From hyderabad to raipur and raipur to hyderabad.
I have done payment through phonepe upi and payment is successful but in ixigo app. No transaction and no booking is available there what to do now and get me refund or tickets done. Report me as soon as possible.
Transaction id - hdfc3c1f5d9900e452ea395e31aa238d17c
Gmail.- [protected]@gmail.com
Phone-[protected]...

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I booked a flight from delhi to pune for the date 29th december 2019 18:15 flight from ixigo.
Rs 7156 got debited from my account but the ticket didnt get booked and i didnt get any sort of confirmation.
Payment done for go air flight no. G8 171 at 2:28 am via google pay.
My upi transaction id is[protected]
Kindly help me regarding this issue asap because i want to book another ticket as soon as possible....

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Address: 7/4, lasudia mori, dewas naka, indore, 452001

Dear IXIGO,

THIS IS MY SECOND MAIL...

I made a transaction from ixigo and entered irctc login id and chose DEBIT CARD for payment but ticket was not booked and in ixigo it showed error something like " no past bookings " but in my account statement its showing "transaction with successful". Debited amount - 3285/-, date and time : 20 December 2019, 15:11 pm and But in ixigo there is nothing visible about this...

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Greetings,

My name is sujeet, i tried to book a train ticket from the he lxigo app. I made a payment of ₹1361 and the same amount has been deducted from my account. I could not log in with my irctc id so apparently the booking failed. I am rightfully entitled to receive refund from your company. The transaction id bears the number and is as follows:

Axissdkv30a60ba49abb7472090de38ba6e

Hope...

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Ixigo Complaints & Reviews

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balance deducted but ticket. not confirmed/ till no refund

unexpectedly high cancellation charges

didn't get refund amount for cancelled tickets yet

money deducted but ticket not booked and the transaction is not recorded in the app

pathetic service

refundable amount

refund of failed booking on 2 jan 2020

payment was successful but train ticket was not booked

didnt get refund for irctc cancelled tickets, its been more than 11 days

need immediate refund. money was deducted and no booking of my flight took place.

payment done but ticket not generated

payment deducted from upi ticket not confirmed

I am complaining about to not to get the refund for my cancelled booking even after 7 working days.

refund of cancelled train tickets not received

amount debited but ticket not confirmed

amount debited but ticket not booked - irctc

flight ticket booking payment done no ticket booked

payment deducted but no confirmation

payment debited from my account but flight ticket not booked

refund for incompletion of booking

Ixigo Complaints & Reviews

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Recently resolved complaints

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Featured stories

Ixigo reviews & complaints page 80

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