Ixigo Complaints &amp; Reviews

Address: Kolkata, West Bengal, 700129

Website: Ixigo(Le travenues technology pvt ltd)

Respected sir/ma'am
I was booking a train ticket from ixigo in saraighat exp(12345) payment done through phone pay. Money got deducted from my bank (Rs 588.19) but i didn't received the ticket nor i got the refund for not giving me the ticket!
I kindly request you to check on the issue.
Transaction id (AXISSDKV3de35d0468ce9487dbe30fbf85d)...

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I was booking my train ticket and i choose the payment option as upi
(Googlepay) then i got the payment request from ixigo to my google pay as rupees -1226₹ the the payment was successful but i didn't notice get any confirmation about tickets it didn't even asked my irctc password but the payment was successful and i didn't get any confirmation of tickets. Please solve my problem...

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Address: Gwalior, Madhya Pradesh, 474001

Website: Ixigo.com

Hello Sir /Madam
I am Narendra kumar using the app ixigo train verified by my number [protected], A day before yesterday I booked a ticket from "Ambala cant" to "Gwalior" on the name of Narendra (age 32) but ticket is not booked even when payment has been deducted from my account through phone pay account kindly resolve, details are as follows
TRAIN NUMBER - 01710 ( ATT -JBP EXPRESS)

PASSENGER NAME- NARENDRAbr...

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I was trying to book flights for delhi to bagdogra. Onward journey date was 7th march 2020 and the return journey date was 15th march 2020. During payment i selected the ‘upi’ option since it was offering some cashback option. I went back to ‘gpay‘ app to approve the request for money for this transaction from “le travenues technology pvt. Ltd”. Post approval the money got deducted from my account but i didn’t receive any tickets...

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I had booked flight from ixigo train app on 8 jan from new delhi to lucknow flight vistara and money was paid via phonepe of 2739 but the flight was not booked i had already mailed with my details but ixigo is denying that they have received the amount, i had contacted phonepe care and with my bank and they have said that transaction is successful with the merchant order id (Rphw[protected]) and transaction id c2001081857045490285291
Kindly...

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I was booking tickets from ixigo train app, but it showed payment failed but the has been deducted from my account. The amount was of 3692.36 inr having transaction I'd P2001171821128190801851, on 17 Jan 2020 at 06:21 PM.Also ixigo is not displaying the transaction.
how can i get my money back as it is not showing the transaction in the app.
I request you to refund my money back....

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Address: Raja traders, 100 , big bazaar street, Dindigul, Tamil Nadu, 624001

I did my ₹3007 payment in gpay on 15 jan 2020 and after the successful transaction, i received an error message and there was no transaction or trip updation in the app and i didn't get my ticket. I'm in a hurry because the trip is due in 2 weeks and the tickets are filling fast, i either need the money or the tickets asap to ensure peaceful journey. Kindly give me my tickets or a full refund....

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I have booked a flight o ixigo from mumbai to belgaum with booking id if[protected]. The coupon code "growfitter" entitled me to a 1-month free membership of fit kit by growfitter. The coupon code given by ixigo is not working on the vendor's website and i have been following up with ixigo from the past 6 days, but no resolution has been provided....

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Dear sir am booking train for kacheguda to bangalore, at oct 10th. I am cancelled ticket 21st oct... But refund not credit my bank account. Am complaint ixigio side. He said am refunded your account. Cantact your bank. But am complaint my bank side also. No person response. Please concern my complaint to resolve this problems. Finally am get mail from ixigo.. Same mail attached with my bank account complaint form......

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Address: Ambala, Haryana, 134003

Yesterday i booked tickets for 2 persons via ixigo.. Money deducted from my account but tickets are not yet confirmed..[protected] mb no.

As the tickets i booked for 15th of january, 2020
Only one day left.
Please resolve the matter today only..
I need to travel on 15th of january.
I am attaching the screen shot of my transaction id....

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Address: Gurgaon, Haryana

Today 12|01|2020 i was booking a tatkal ticket using ixigo app i was on the payment tab and was using paytm upi to pay the amount my money ie.₹1530.4 got deducted but my ticket wasn't booked and my booking tab and details were deleted and i was transferred to the home page with no details left. Please ixigo help me with the above matter my upi reference id is[protected]...

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3 Comments

Address: Jaunpur, Uttar Pradesh, 222202

I tried to book a plain ticket from your app but i didn't got any confirmation message or any pnr number, even after deduction of money from my bank account. After succe ssfully paying money through, google pay to ixigo. [protected]@hdfcbank, i got website error page. But i didn't got any ticket but still my money got deducted. So kindly refund my money back....

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1. Today i had tried to book my flight ticket from del to sxr on 12 jan 20 indigo flight by ixigo flight app.

2. Payment deducted from my bhim app payment gateway of 5263 rs. But ticket has not booked. Screenshot of payment has attached.

3. My ixigo id is [protected] and email id is [protected]@gmail.com. Please look into the matter and refund my money....

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Address: Neem ka thana, 135107

I recently had tried to book train ticket from Nim ka Thana To Chandigarh through ixigo train app and gone for upi Bheem payment. After my account got debited with an amount of Rs. 1585 it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.
These don’t have a customer care service also. Please help me .....

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Website: www.ixigo.com

I've booked tickets and the amount(749.00) has been deducted from my bank account and been paid to le travenues and technology Pvt ltd. As per rules i have not received tickets via WhatsApp or via Gmail. I kindly request you to refund the money. It's very very urgent as I have to attend my grandmother's funeral function.Hoping for a positive response....

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I've booked tickets and the amount(749.00) has been deducted from my bank account and been paid to le travenues and technology Pvt ltd. As per rules i have not received tickets via WhatsApp or via Gmail. I kindly request you to refund the money. Its very very urgent as i have to attend my grandmother's funeral function. Hoping for a positive response....

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Address: g 2/70,1100 quarters arera colony, bhopal, Bhopal, Madhya Pradesh, 462016

This happened today on 8th jan when I was booking flight from bhopal to mumbai
Air india 8:10 am 14th January for 2 passengers
I used Google pay as my payment method, Firstly it sent me a notification but when I opened it it wasn't updating properly so i went back to Ixigo app and press back and then I opted for GPay again and It sent me a Request this time then When i paid the money I think I used the older Request and my...

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I made a transaction from ixigo and chose upi id from phonepe wallet for payment but ticket was not booked and in ixigo it showed error something like "parameter missing.." but in phonepe wallet statement its showing "transaction requested by le travenues technology private ltd successful". Debited amount - 378, date and time :08 january 2020, 02:48 pm and transaction id p2001081440377675637138. But in ixigo there is nothing visible about...

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I was tried to book ticket date of 4 january 2020 online but not success but money Rs.396 was deducted from my account.massage came from ixigo after some time as "Sorry! Refund of Rs. 396 for Bhopal Jn - Akola Jn is pending with the bank. We will update you with the refund status within a few hours."
But till today date of 7 january 2020 i didnt get refund.
Please concider my complaint and refund money for next time i can believe...

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