Ixigo Complaints & Reviews

Ixigo prompted to upi app for approval, i switched to upi app and approved the transaction, then i opened the ixigo app, but it appeared as if i am entered this app newly. No train tickets are booked, no confirmation of payment, nothing has been done. Amount deducted is rs.313.68/- on 11.11.19. Please either book my tickets or refund the money asap...

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I cancelled my trains on 5july 2019 having pnr no. [protected] ndls to cnb with order id ixitr[protected] and on 4july 2019 having pnr no. [protected] anvt to cnb with order id ixitr[protected] as i had already talked to irctc customer care in response they had already initiated my refund but it's still not reflecting in my account, return my refund as soon as possible or i have to take legal actions...

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Address: 423109

I was booking a train ticket through ixigo app and it sent me a upi request towards the booking amount for the train ticket, my booking was ongoing and i approved the upi request and immediately everything on ixigo app regarding the booking disappeared and i was left with nothing. Ixigo says it is only a search engine, then why would a search engine accept money towards its own account "[protected]@axisbank". I want my refund asap....

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I had tried to book train tickets on ixigo app, transaction got failed but money was deducted from my account on 20/10/19. I have also mailed ixigo twice but till date no response aslo submitted the feedback form but still no reply, as highly disappointed with the service please provide the refund asap.
Here are payment i'd - 5jlzaakxlzr6k40lk4.
Order id - ixitr[protected]...

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Hi,
I have tried to book ticket through ixigo and paid through UPI and my money got deducted but i didnt get password entering password page of irctc so i didnt get ticket but my money was deducted and i didnt get refund my UPI references no is[protected] so and deducted amount was 2716.87 so please look into this and contact on my email id [protected]@gmail.com...

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Address: Dhar, Madhya Pradesh, 454773

Hi,
I have tried to book tatkal ticket through ixigo and paid through upi and my money got deducted but i didnt get password entering password page of irctc so i didnt get ticket but my money was deducted and i didnt get refund my upi references no is[protected] so and deducted amount was 1388 so please look forward these and contact on emai is - [protected]@gmail.com...

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Address: Sony World Junction, One Co.Work, Kormangala, Bengaluru, Karnataka 560034, 560100

Hi,
On 3rd November 2019, i was booking a ticket from bangalore to secunderabad when i opted for UPI payment and paid an amount of Rs 5101.87/- . Transaction was successfull and money got debited but when i returned to ixigo app. App crashed and it refreshed where i lost the booking window and it failed. Please find the transaction details below:
UPI Transaction Id:[protected]
Google Transaction Id: CICAgKCWlufdHwbr...

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Address: Surat, Gujarat, 395009

I was trying to book 2 tickets from chandigarh to subzi mandi on 2.11.2019 on train number 12058 una delhi shtbdi, i tried the transaction twice and on both the occasions money was debited from account but ticket was not booked and even money hasn’t been received in the account as refund. Kindly update me with the current status of transaction. Photos of payment receipts are attached herewith....

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I had booked a flight ticket on 21st of aug 2019 booking for delhi - hyderabad flight with booking id: if[protected]and the booking could not be confirmed due to payment failure. But the payment was deducted from my account for ticket but did not received any refund. Its been more than 45 days and the amount has not been refunded to my account. The issue has to be resolved on high priority....

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Address: New Delhi, Delhi, 1100001

I had booked a flight ticket from bangalore to goa and paid via upi but the ticket never got confirmed and i had to book a new ticket at a higher price as there is no customer care number provided by the company. I just have the details of the money deducted from my account but no other details or clarifications have been provided by the company. Last minute booking also cost us a lot and it seems to be very poor service...

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On 31 oct i was traveling from jaipur to delhi with my friend. During travel operator was changed my bus as well as not drop us on time due to that we are not able to reach on exam centre on time. Then now who is responsible for that and who will pay for that an student or the medium ixigo or the bus operator. Bus timing for drop at karol bagh at 10:45 but they drop us at iffco chowk at 11:00 and they dont have facility of transport for karol...

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Address: ixigo.com 2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon 122002 India, 122002

I tried to book a flight through ixigo app on 01.11.2019 at 15.40 pm. Rs 3139/- deducted but it was shown that transaction was failed.
I want to know that till when we will get refund?
This type of incidence causes difficulty to consumer due to blockage of money.
.
Name ajay kumar
Mode of booking: ixigo app
Money deducted for flight no. Sg 6712 for 10.11.2019
Mode of payment "paypal"
Amount...

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Address: Pune, Maharashtra, 411005

Res sir
On 29/10/2019 i tried to book rail tickets on ixigo app from vadodara to pune, all procedures complete, payment done but i don’t get tickets.
Request you to cancel my transaction and refund my paid amount. I attached screenshots of my transactions.
I tried to book twice both time same thing happened. How we can relying on such applications....

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I made two transactions for booking from howrah to jasidih & jasidih to barauni tickets from ixigo and chose gpay for payment but ticket was not booked but in gpay statement its showing "transaction with ixigo successful". Debited amount - 3250.4, date and time : 01 nov 2019, 06:45am, upi transaction id[protected]. And 1800.40, date and time :01 nov 2019, 08:22 am, upi transaction id[protected]. But in ixigo there is nothing visible about...

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Address: Chirag dhani, Fazilka, Punjab, 152116

I had booked a railway ticket on 25th of oct booking for chandigarh (Cdg) - abohar (Abs) train with booking id: ixitr[protected] and[protected] could not be confirmed due to payment failure
. But the payment was deducted from my account for both ticket but did not received any refund
Plz help me
Should i trust you guys again while booking ticket or shift somewhere else
Is this the customer experience you providebr...

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Address: 2nd floor, Veritas Building, Behind Ibis Hotel, Golf Course Road, Parsvnath Exotica, DLF Phase 5, Sector 53, Gurugram, Haryana 122002, Gurgaon, Haryana, 122002

I made a transaction for booking mumbai to banglore return tickets from ixigo and chose ola wallet for payment but ticket was not booked and in ixigo it showed payment failed But in ola wallet statement its showing "transaction with Ixigo successful". Debited amount - 4697, date and time : 30 oct 2019, 02:32 pm and transaction id d-EIHL-CATN-9R6P. But in ixigo there is nothing visible about this transaction. There is no transaction id generated...

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Address: flat no 102, siddhi palace 15, shilpa society, Manish nagar nagpur, Nagpur, Maharashtra, 440015

Dear sir/mam,

I had trying to book air ticket through ixigo with your partner cleartrip, transaction unsuccessful, but rs. 12, 424/- had deducted and payment credited to airtickets india pvt. Ltd. Cleartrip sent mail to me for payment unsuccessful. But 14 days pass-out rs. 12, 424/- not credited in my a/c. Pl. Look in to the matter and resolve the issue at earliest....

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Address: Pune, Maharashtra

I would like to inform ixigo that while booking train ticket on 29th oct, my money deducted from account[protected]@upi paymet inr 11655.60) to account utib[protected]) [protected]@axisbank...

This is very unfortunate that ixio do not have any customer care care number and any consumer not able to call any where. This is cheating and not acceptable.
As i have not received any ticket confirmation, please refund my...

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Address: 560048

I booked a train ticket through ixigo and fare was 473. I made the payment through google pay, the amount got deducted and payment was successful and when i came back to ixigo page i see no confirmation and no trip id generated. The chat support is stupid automated robot and doesn’t answer anything. I have sent an email to [protected]@ixigo.com and waiting for refund. I have also contacted my bank they asked to contact the merchant. Which...

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I had done a bookin. frm renigunta to kalaburgi on 22 oct
via 11042 mumbai express..4times money was been deducted..among once was used for bookin n one was refunded back but d rest ..no status at all..vl b prvdng u d screenshot of my transaction..though ur sayin k transaction was failed but it wasn’t as i do hve d details..plz refund it asap.....

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