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Last updated May 10, 2024
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Medi Assist India reviews & complaints page 18

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N
Nikraj04
from Mumbai, Maharashtra
Nov 26, 2019
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sub - regarding claim number 20869391

Address: BAPUJI BANGLOW AMRUTHAM PANCHWATI NASHIK, Nashik, Maharashtra, 422003

Dear sir,
As per telephonic conversation with your authorized person, he had informed that my claim is pending due to non availability of certain documents, i am herewith sending the documents declared to be deficient. I am willing to provide any more documents if necessary please sanctioned my claim at the earliest
Thanking you
Yours faithfully
Pushpa mothabhau jagtap...
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P
patil deepa
from Bengaluru, Karnataka
Nov 25, 2019
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about claim no :99458164 and 99458183

Address: TCS,KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka, 560066

My claims are rejected with the statement saying I didn't provide the Additional documents. Its been 5 times I sent the Documents but I am getting reply saying It will be processed in 7 days for each Mail. I raised Ticket also. Ticket No
[protected]
[protected]

Please update the Reply as soon as Possible as All my documents are proper.

My name is:Deepa Patil
Patient Name: Ganganagouda Patilbr...
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H
Hiren Dobariya
from Surat, Gujarat
Nov 21, 2019
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improper guidelines and cutting money

Address: Surat, 396006

22 octomber my sister addmite on your network hospital for cassless claim and medi assist not aprove claim and after paymet medi assist give approval on 26 octomber discharge time. Reammbessment proocess in no any one give me proper information now my 272007rs claim in 2500 rs hospital dicount for cut and now tollfree number on managersaid their money are not giving me so many problem are give me no today almost 1 month complet and not give...
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P
priti rameshchandra panda
from Ahmedabad, Gujarat
Nov 15, 2019
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mediclaim date-18-09-2018, mediclaim pending since more than 1 year

Dear sir/madam,
I have claimed for my twins babies. I sent all documents of both on same time. But there was one claim passed. My second baby claim process is not going on yet. It would be more than 1 year to take place for this matter. And there is no any update of my second baby claim. I have ensure that my both babies name in my hrms portal. Please do the needful. If any queries please inform me.
I talk with your customer...
+2 photos
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V
vbhosle
from Mumbai, Maharashtra
Nov 15, 2019
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pharmacy order cancellation

I had placed medicine orders through medi assist on 7th nov. Order number 2569164 & 2569210. I got calls from your in house doctors and email confirming the orders are placed successfully. However, just a while agao i received 2 mails stating the order is cancelled and will be processed
Again.

Can someone tell me what is happening and can this be dealt with seriously as its to do with someone's health. I have ordered...
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S
Ssvsanth
from Attingal, Kerala
Nov 13, 2019
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payment issue

Dear Concern,
I have applied Claim for my wife maternity delivery through Medi Assist India.
The Claim has been settled August 9 th, but still I didn't receive amount Kindly help me to get it settled as I need money, going through a financial crisis.

Please support, looking forward for positive response.

Claim ID[protected]
Member ID-[protected]

Thanks & regards,
br...
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D
Dr Parveen aneja
from Noida, Uttar Pradesh
Nov 8, 2019
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not issuing payment of patient of claim no 18918350

Address: OPP HUDA COMMERCIAL CENTRE SIKKA COLONTY DELHI ROAD SONIPAT, 131001

Dear sir we had treated patient mrs paramjeet kaur of maid id no [protected] of claim no 18918350 in month of febuary & issue a bill of rs 141000/- you had settelled the payment with utr no sin00043q7274886 but this was my old account o[censored]nion bank that was closed at time & i requested to to pl transfer this payment to my state bank of india account no [protected] with ifsc sbin0017557 this accont is already updated in ur online record for...
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C
cb1487
from Mumbai, Maharashtra
Nov 8, 2019
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service

Address: Anand, Gujarat

My claim no. Is 20350834, its been a 3 months since i have claim reimbursement till now i didn't even get a penny form mediassist i have submitted all original documents including reports at bangalore, even though they are asking for original lab reports and whenever i call them they ask me to send a mail and generate new ticket no. Rather than solving the real issue....
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P
Pradeepranjan18
from Mumbai, Maharashtra
Nov 7, 2019
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regarding claim -20884877

The support provided by mediassist is more than worst and customers executive is not professional at all. They made mistake again and again. Really l doubt how they survive in corporate sector. To settle a claim they took the almost 10 hrs and made 5 times mistake. How can they provide support by doing the silly mistake, they even don't know delhi is metro city....
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J
jai1111
from Chennai, Tamil Nadu
Nov 6, 2019
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payment fully not received

Address: Chennai, Tamil Nadu, 600118

Claim no.20733503, policy no.[protected]
Name. Bernadette o brien
In the above claim room rent and nursing fees is in the limits of rules of 1%.
But the claim is partly paid of, reason is room rent.
And more than 10 days i ask mr. Dinesh of medi assist for this, but not respond
2 day he says that i can't do anything in this.
So i request you to consider the claim and pay the balance....
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M
MANU GEORGE PYNADATHU
from Mumbai, Maharashtra
Oct 29, 2019
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medical insurance claim for parent (mother) repudiated

Hello,

I am working with veoneer india pvt ltd, bangalore, and i have opted for parental insurance, in addition to the insurance coverage for self, spouse and two children.

My mother was admitted for "amnesia followed by mental stress" and she was given treatment for the same, after doctor's examination, in san joe hospital, perumbavoor, kerala.

I had submitted all the needful documents and bills...
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P
Poojq batra
from Mumbai, Maharashtra
Oct 29, 2019
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claim pending from last 6 months (19809065)

Address: 28 b adarsh colony chinde ki chawani gwalior, Gwalior, Madhya Pradesh, 474001

Dear team,
My claim is pending from last 6 months
No repsonse from mediassit
100 of mails and phone calls has been done.
I have evry proof of mails and call records
Calim was approved and proceesed on 24 aug 2019
Still it has not been credited to my account.

I m talking to customer care from last 4 months evry exectutive says it will be credited on your account in nxt week.br...
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P
Pooja Harwadekar
from Mumbai, Maharashtra
Oct 26, 2019
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claim no-20614036, 20651237, 20748073

I submitted my maternity cliam along with claim of my baby, it's been nearly one month and there is no proper response form their end. Whenever i call customer care i am told my issue will be resolved within 24 hrs, i am not able to speak to the person handling my claim. They don't even provide contact details of the person handling my claim... Worst experience from these people......
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S
Sonal Singhai Jain
from Gwalior, Madhya Pradesh
Oct 24, 2019
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about medi assist

Address: Indore, Madhya Pradesh, 452010

Claim id[protected]
Medi assist. [protected]@mediassist.com
Insurer - united india insurance
I underwent laproscopy and hysteroscopy for abdominal pain. I took a confirmation mail regarding the same but when i submitted the reimbursement documents then their back end team wrote endoscopy and rejected my claim stating that i went for endoscopy which is not covered. Thousand times i asked them to correct it but nobody listens...
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D
Dhanshi
from Thiruttani, Tamil Nadu
Oct 23, 2019
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domiciliary claim denied

Address: 600007

Hi i am from chennai took master health checkup for liver problem in coimbatore kg hospital.. But mediassist simply denied stating that this checkup is done for pregnancy. Without reading our documents they r blindly rejecting the claim not knowing the cause of patient's health issues. I have sent more than 10 emails clearly explaining the problem and health issues but also no use. Really very worst service...
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K
kush0621
from Ahmedabad, Gujarat
Oct 22, 2019
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rudely behavior with the customers

Address: Rembrandt Building, 602-603, 6th Floor, Chimanlal Girdharlal Rd, Opposite Associated Petrol Pump, Ellisbridge, Ahmedabad, Gujarat 380006, 380006

Dr. Mihir bhatt is a doctor in medi assist tpa located at c. G. Road, ahmedabad region.

He is behave with the customers as we have lots of work and we don't have a time to listen you.

Please put your papers on my desk once i free i will check this types of answer we listen from them. Even they don't give us proper answer for our claims.

Even they don't know the turn around time of the tpa. They...
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S
Srakesh
from Pune, Maharashtra
Oct 21, 2019
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fraud company

Hi i am rakesh sharma employee of tcs.
My tcs id is 1711135. I raised a reimbursement claim no:h[protected]a001 i sumbitted all the required document, but still medi assist declined my claim with just a simple mail written "tcs india health insurance claim denied - h[protected]a[protected] 1711135" with no proper reason. First these people did not provide any kind of the list of documents to be submitted later i received a...
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B
Bhojohorimanna
from Mumbai, Maharashtra
Oct 19, 2019
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claim cancelled

Address: B-11 ramkrishna society, purnima, kalyan west, Thane, Maharashtra, 421301

Dear sir,

Myself sanjay chowdhury employee of kurl-on pvt limited.
My claim number is 20616403
My ma-id number is [protected]

I have submitted all the required documents as needed with proper breakup.
All the original documents have been submitted. But then also my claim is closed saying i have not submitted the pharma breakup bill which i have submitted with a proper breakup.
Please...
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C
cssh
from Chennai, Tamil Nadu
Oct 18, 2019
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mr. ponkishore claim no : 16771637/ claim not settled

Address: Chettinad Super Speciality Hospital, Kelambakkam, Rajiv Gandhi Salai, Chennai, Tamil Nadu, 603103

We invite your kind attention wherein we have been requesting your office to settle the bill amount of rs.20, 168/96p in respect of the patient mr. Ponkishore claim no : 16771637.
We request you to kindly into the same and arrange to settle the bill amount of rs.20, 168/96p as per the final approval accorded by your office.

The issue is yet to be resolved. We request you to kindly settle the above amount immediately...
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K
kaku kax
Oct 17, 2019
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details of claim no. 20455959-satwinder 9583088336

Address: 753001

2nd mail
Dear sir/ madam,
Still Claim not Settle from March 2019 claim no 19295280 which was Cancelled and again new claim number 20455959 generated and the same problem repeating of pending document of Form part A and Part B which already submitted (Original Document) on 24/06/2019

Last mail received from medi assist on 6th Oct for pending Doc as a Final reminder

Kindly do the needful .
br...
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