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Medi Assist India Complaints & Reviews

www.mediassistindia.com

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Last updated May 10, 2024

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Medi Assist India reviews & complaints page 16

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Address: Bangalore, Karnataka

Hi team,
My medi assist claim no:99780950
Insurance company: united india insurance

Up on requested for the following set of original documents:
1. Self declaration letter
2. Intoxication letter
3. Pre & post surgery x-ray films
4. Implant sticker details.

I have sent all those documents via my employer (Wipro) drop box on 17 dec 2019 with tracking id: blr00844021....

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Address: D-801, VIJAYNAGAR CHS, SAHAR ROAD, 400069

Sub : claim no. 20298857
Policy no.[protected]
Insurer claim no. Tp[protected]
Insurer member id po 27915647

My husband mr. Shekhar deshmukh was admitted in nanavati hospital for fever, cough, cold, chest and left lower back pain on 4th august 2019. The doctor diagnosed the fever as h1n1 and lower respiratory tract infection. After hospitalization the fever had gone but respiratory...

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My medical reimbursement for two claims has been pending for settlement since the past 45 days.
Claim nos. 20950611 and 21078289
Original papers, documents and reports are being submitted. Till today it has not been settled and as a result i am unable to proceed for further treatment. Is the insurance team waiting for the patient to die??
This is the worst insurance company i ve come across. If it had not been the tied...

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Address: Chennai, Tamil Nadu, 600089

I’m really frustrated to keep on calling Medi Assist for each and every time I’m getting the same response “We will escalate to concern team and will get back to 2-3 days”. Who’s that concern team? Is not MediAssit or any other vendor.

Today, again I called (3rd time) and explained the complete story and waiting for some good response. But again the same template “We will escalate to concern team and will get...

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Address: Pune, Maharashtra, 412105

Date of intimation – 5th july 2019. 5th july same day received process documents from kaushal. After analysis of given documents, we decided to do surgery on 13th july and intimated 1 day prior (12th july) before surgery. On 13th july after surgery done we got to know that "reasonable and customary charges and conventional surgery", clause which we did not even aware and introduced this clause suddenly in process. But when they provided...

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Address: 313001

My mother admitted in the listed hospital of mediassist insurance provider.
She was admitted for 4 days and i have provided all the required document.
However they are still again and again asking from some more documents which not sure why required.

She is already passed away and we are already too much disturbed.

We do insurance so that they can help us in our tough time not to increase our troubles...

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Address: 500032

I workin tcs hyderabad where i raised a pre-hospitilization reimbursement on 5-oct-2019
With due respect on 5th oct 2019 i have submitted my pre hospitalization claim ref no. H[protected]a001, i already submitted the documents they are saying it is not received for this i also shared the proof where i submitted documents but till now i did not received any money. It is also mentioned that i have contacted with mediassist so many...

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Address: East Godavari, Andhra Pradesh, 533255

I submitted claim on 11/12/2019 and mediassist asked me that i have to submit 4 missing documents on 12/12/2019 on the same day i got another email asking only one document is enough to submit. Next day 13/12/2019 i got an email asking signatures in scanned document. On 14/12/2019 they asked me one document. My conversation is going on for 2 weeks and i'm frustrated with the support given by mediassist...

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Address: Flat no 304, Srinivasa anandam appartments, Serilingampally, Near Huda trade center, Hyderabad, Andhra Pradesh, 500019

My claim i'd:99539921 raised on 5 nov 2019. They repudiated this claim showing the reason that i didn't upload pancard. But they didn't inform or request for pancard in prior. It is not even present in their guidelines.

I have sent them my pancard scanned copy on 29 nov 2019. From then i am continuously requesting to re open the claim but they failed to process it.

Attaching the screenshot of my claim status...

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Address: No:372, 8th cross,6th phase,Industrial town,Rajajinagar., Bangalore, Karnataka, 560010

Date: 25/12/2019

Issue: 100% cashless was rejected by insurance company even after providing required documents.

I had called the medi assist support team more than 20 times on 25/12/2019 between 7.00 pm to 11.00 pm but my issue was not resolved.

First i had intimated the medi assist insurance team 72 hours before admitting my mother to hospital. Later due to severe pain in back i had to admit...

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Address: 413512

I am consumer of medi assist health policy, last month i blessed with baby girl and for 1 month my baby was in nicu and was in critical situation. When i admitted, the hospital said you need to you go with reimbursement we dont have cashless system. So i intimated medi assist and after billing when i submitted my file medi assist said you need to register your baby in same month when the baby born. No where they mentioned this in their enrollment...

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Address: satyamev hospital satyamev arcade, Ahmedabad, Gujarat, sapu

Dear sir,
Greetings!
maid: [protected]patient
Name: pashabhai shankerbhai patel
Policy no: 302200/50/17/10002766transaction id: kkbk[protected]
We have received mail from your side on 25.09.2018 saying that the amount has been settled for rs. 54376.00 to our central bank a. C. No. =8336 which till date is not reflecting in our account please do check and transfer the same at your earliest.br...

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Address: Shimoga, Karnataka, 577205

Myself bhargava adiga, claim no. 21030770.
Above said claim was raised for amount of rs. 5420/- but they approved only amount of rs. 3420/- and for rs. 2000/- they mentioned the reason as "excess of reasonable and customary charges".

I was asking that when hospital charged us without any discounts and reasonable charges and also when we are in emergency treatment we can't go for other hospital for reasonable charges....

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Address: 577205

Hi myself bhargava adiga, claim no. 20688504 and 20898478 i have raised one domiciliary claim for the month of october 2019 and the same claim was cancelled from medi assist team and they raised fresh post hospitalisation claim for the same on 8th november 2019, but still the claim showing as processed ready for payment from last 1 month i. E 14th november 2019. When i asked medi assist team they said that i have to wait some more days for...

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Address: Hadapsar, 411028

Hello sir

Policy no[protected]

Mediassist fraud and false comment expert company always expert in making less claim settlement.
Their rules and regulations change according to the patient situation.

Fraud fraud fraud fake assumption expert.

I already post complaint against you several times if settlement not done by you i will be plan for legal.

Pls...

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Address: Guntur, Andhra Pradesh

Dear sir,

I dhanendra mallu, employee of bank of india, guntur branch.
My claim no 20589898 which was processed and approved on 17 th october 2019. Since then, i am waiting for the amount, but unfortunately no amount has been credited to account.

I have contacted so many times through toll free number. But no response.

Kindly do the needful at the earliest....

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Address: 72 metro quatrass sunkadakatte banglore, Bangalore, Karnataka, 560091

Dear sir/madam

I thippeswamy g, maintainer emp id-21137, working since from[protected] in bmrcl. I and my wife blessed with a girl baby on[protected]. Due to respiratory system baby expired on[protected].
I had applied for reimbursement of bills on my baby, tracking id - blr00595624.
Pls do the needful

Regards

Thippeswamy g
Attachments area...

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Address: Hadapsar, Pune, Maharashtra, 411028

Hello sir

Policy no[protected]

Claim no tp[protected]

Member i'd. 1h2899678

My self abhijeet shivdas pawar. Im from pune.
My complaint regarding wrong claim settlement.
Your team provide only 35% approval which was very very bad.
You makes lot of fake assumption during making bill at the time of discharge i had to pay rs 27000.
Because...

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Address: Ganesh Dham Anex, Indore, Madhya Pradesh, 452016

We have cleared all the documents as per policy but claim has not been approved by company and giving back unnecessary remarks which already resolved multiple times earlier. This company is not taking any responsibility against my issue and rounding me every time. I have decided sue against my policy conditions. Kindly guide me to resolve it. Or provide any similar options for same. Do the needful. This is the second reminder to u too.br...

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Address: Rajasuni, Vadakkevilla, Balaramapuram, 695501

I have provided necessary information at the time of your initial review, later for your letter dated 27/11/2019 i have submitted the attending doctor certificate regarding commencement of symptoms and past treatment scan copies on 29th nov 2019 itself. So far i have replied and submitted additional documents for all the five document required letters from m/s. Medi assist.

I was admitted at vasudeva vilasam nursing home towards...

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