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Last updated May 10, 2024
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Medi Assist India reviews & complaints page 21

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D
dj patel
from Mumbai, Maharashtra
Aug 13, 2019
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to cancellation of parental policy.

Address: Vadodara, Gujarat, 390010

I am abb employee and the insurance company auto renew my policy. For the next year. & also didn't the cancel request.
I do not want to add my parents for this insurance because which my sibling already have made from outside and now it is waste of money here. Forwhole the year the insurance company is deducting nearly 27750rs of amount from my salary account.
I do have my personal commitments personal loan which i need to...
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Umesh Boggiti
from Vellore, Tamil Nadu
Aug 8, 2019
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claim is not yet settled and the status is not genuine from the portal

Address: 560016

Hello Sir,
I am Umesh, a corporate employee.
i have submitted a medical claim on 25-Jun-19 on my mother to Medical Assist who is TPA here and the main insurance company is United India Pvt Ltd.

There is no proper response on call to them and no right information available on web site on claim status.

claim tracking number is: H[protected]...
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A
ArpanC1988
from Kolkata, West Bengal
Aug 8, 2019
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escalation - 399035 | claim id # 98856506 | why intensive care unit has been mentioned not as eligible room rent

Address: Kolkata, West Bengal

Dear sir/madam,

I am tcs employee. My employee id : 399035

My father (Mr. Amarendra nath chakraborty) got admitted in rabindranath tagore international institute of cardiac sciences on 2nd august 2019 under emergency. He was later moved to intensive care unit. As he is the beneficiary of the mediclaim facility provided by your company, the cashless has been raised for the project (Claim id #[protected]. He got...
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S
[email protected]
from Jamshedpur, Jharkhand
Aug 6, 2019
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claim id 20185098

Address: Cashless Processing Center No 252/2 Kodichikkanahalli Main Road, opposite Kailash Building, Bommanahalli, Bangalore, 560068

This is the worst ever experience witnessed by me with any of the insurer. Since 5th of aug in am stuck in hospital for the claim reimbursement to hospital and even after taking to their supervisor manish and manohar and their executives habiba monam poonam sana and many more, all are useless in terms of serviceing and etiquette while talking to customer. Today is 6th aug and i am still waiting for the settlements. Every time time they are...
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L
LUKESWAR BISWAL
from Bengaluru, Karnataka
Aug 6, 2019
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re 20066332 claim number

Address: 560067

Dear team,
I did not get any response from your side for the below-mentioned query.
My claim id is 20066332 for amount 25k. All the hard copy for the
Hospitalization is already submitted except medicine bill breakup which is
Of rupee 4642. I want to exclude the amount and process the rest amount.
As the hard copy is in my native (Bargarh, odisha) and i am at bangalore it
Will take a long time to...
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S
Subhendu Parida
from Mumbai, Maharashtra
Aug 1, 2019
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not received my original documents

Dear all,

This is you to inform that in the month of july 11th, i requested team to return back my original document (As reimbursement not processed). The same when i did not received on 19th july, raise another complain, but got information that additionally it was again required 6 days. I am chasing for my document to produce different policy vender, still only i am getting commitment but there was no action. I need a call...
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V
vikasjjw
from Allahabad, Uttar Pradesh
Jul 31, 2019
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services

Address: 208005

I have a tpa of mediassiat through my company Walmart. Recently my father had bleeding in urine . On investigation he was found to have very large prostate glans around 100gms . My doctor advised me a holmium laser surgery . He was very specific that since he is on disprin any other surgery would lead to increased risk of bleeding.
Now the insurance part . The insurance our rightly rejected my claim STATING WE DONT GIVE MONEY FOR ADVANCE...
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B
Biren Kumar Roy
from Mumbai, Maharashtra
Jul 27, 2019
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claim denied after submission of all requisite documents

Address: Dighi Kala East ,Near Hajipur Block, South of Pani Tanki , Hajipur, Hoshiarpur, Punjab, 844101

I had accident at my home town hajipur and gone through surgery if my knee at max hospital, saket, delhi on dt.31st january 2019.
I have submitted all the requisite documents and regularly followed up with your kolkata office and talked to concern person and he assured me that all the documents which have been submitted to kolkata office is ok but again he demanded the scan copy of same documents and same was emailed to him.
But...
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S
Shona Rishu
from Mumbai, Maharashtra
Jul 27, 2019
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worst experience with gautam a customer care executive at medi assist

Address: Hyderabad, Telangana

When called for help around 9 people have disconnected my call without giving a proper reply or resolution from which 4 people have just said hello hello and disconnected... Today same thing happend again as disconnecting saying hello.. I called again swati or sweta answered the call and she dint had proper knowledge as was giving blunt answers... And when i asked for manager she said ok kept me on hold for 10 mints and disconnected my call......
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P
pawan sahai
from Shimla, Himachal Pradesh
Jul 26, 2019
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pending claim

Address: karnataka

Dear sir
Please find that i was the employee of bajaj allinz life insurance co. Ltd. Lacated at bareilly
Under corporate mediclaim policy i covered my parents after passing a long time my mother went to catract surgery to sunayan charitable hospital, which was not under your cashless panel. So i informed to your company to help me.
They suggested to go for operation with telephonic approval.
I did that suggested...
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V
[email protected]
from Mumbai, Maharashtra
Jul 26, 2019
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my claim is pending since more than 2 months

Address: 560076

Organization : infosys limited
Emp id - 791697
Claim number # 19697218

My claim is pending since more than 2 months and no one is answering the correct reason. I got frustrated by following up with calls and mails but still my claim is not getting settled. This claim has been raised for my wife's gall stone operation. I raised a claim on 28th may 2019 and today is 26th july 2019.

Kindly help to...
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D
devendrasing28
from Mumbai, Maharashtra
Jul 25, 2019
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non medical deduction of 2503

Address: Plot no 79, Bramsingh enclave sitapur jwalapur, Haridwar, Uttarakhand, 91

Medi assist is a fraud company recently I have to pay 2503 as non medical expense while I was admit in hospital & bill was for blood test that was necessary as my plattlets were low but I have to pay 2503 as non medical no customer care & no support .no medicalim company deduct so much amount as non. Medical expense except this Medi assist . It is fraud company pl away from it. Try better company like MD India or other...
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V
[email protected]
from Mumbai, Maharashtra
Jul 24, 2019
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claim is not getting settled.

Address: DLF Westend Heights, Bannerghatta Road, 560076

I had raised a claim for my wife's gall stone operatiion on 29th May 2019 and after some submitting the documents it is pending since 14th JUne 2019. Today is 24th July 2019. More than a months now. Everytime I am calling the cutomer care, sending so many mails but nothing has happened. They simply lying it will get closed within a week. so many weeks overed. I got frustrated now. I have submitted all original valid documents already. But...
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F
fjdsouza
from Mumbai, Maharashtra
Jul 23, 2019
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claim no.19747644 / policy no.14010034189500006596 - rejection of claim

Address: Mumbai City, Maharashtra, 400055

Dear sir / madam,

With reference to the above claim, we have been informed recently that the claim has been rejected as convulsion is a pre-existing disease and it has a waiting period of 2 years as the policy was issued in september 2018.

Please note, though convulsion is a pre-existing disease, we have admitted our daughter shannon dsouza for dengue fever (High temperature), which is not a pre-existing disease....
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K
Kitab Kaur Dahiya
from Delhi, Delhi
Jul 23, 2019
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reimbursement of claim amount 95562 not clear till date

Address: Opp. Dhingra Motors, Gurgaon, Delhi Road, Sector - 14, Gurgaon, Haryana, 122001

Pol. No.215302/48/2019/1463
Kitab kaur dahiya
Doa :29.4.19 to 4.5.19
Kalra hospital
Bill amount 92, 562/-

Final bill submitted on 16.5.19 and all the document the mediassist required from hospital submitted on time, but there is no any response from mediassist till date (23.7.2019) i request you to please look into the matter and clear the bill....
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Y
Yanvishankar Pandey
from Hyderabad, Telangana
Jul 22, 2019
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claims not getting settled- wasting people's hard earned money

Address: Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road, Bangalore-560029, Bangalore, Karnataka, 560029

Dear Concern,
I have applied Claim for my father's Cataract Operations through Medi Assist India.
The Claim has been processed & ready for payment since last more than 2 weeks but still the claim is not settled & trying reach the customer service but not proper response or guidance given to me. Kindly help me to get it settled as I need money, going through a financial crisis.

Please support, looking forward...
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M
Manoj Kannu
from Bengaluru, Karnataka
Jul 19, 2019
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claim no. 98428478

Address: Wipro, 560100

Ticket no. : 7670362

I do not understand why your team is repeating the same message again and again

I have dropped all my originals in the tracking id:


Tracking id date
Blr00554368 13/3/2019
Blr00554352 13/3/2019
Blr00554351 13/3/2019
Z[protected] 13/3/2019
Blr00520190 22/3/2019

The cash paid receipt and bill for rs. 64, 685/-...
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A
akrathee1
from Gurgaon, Haryana
Jul 18, 2019
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claim was approved and pending for payment from 6 months after long follow up.

Hi team,
I had submitted medical claim number 97886761 in feb month, claim got approved and payment got initiated but got failed due to wrong information provided by medi assist to insurance company. I had provided cheque leaf as bank details but again payment go failed. However with same details my other claim got credited to my account. I am taking gregarious followup but no one taking care of it.
This is my 2nd claim out...
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M
MALAYA RANJAN GOCHHI
from Mumbai, Maharashtra
Jul 17, 2019
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delay in claim approval

Address: Medi Assist Insurance TPA Pvt. Ltd (Formerly known as Medi Assist India TPA Private Limited) CIN: U85199KA1999PTC025676. Regd Off: Tower "D", 4th floor, IBC Knowledge Park,4/1, Bannerghatta Road, Bangalore - 560 029, 560029

Delay in getting claim settlement for claim no 19707170 and 19706368 for below details. After submitting all required information still company is taking long time to settle the claim.
Employee ID 86172
Employee Name Malaya Ranjan Gochhi
Medi Assist ID [protected]
Policy Holder Canara Bank - IBA
Insurer Claim No [protected]C[protected]

Kindly look into the matters....
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S
simi paul
from Bengaluru, Karnataka
Jul 16, 2019
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denial of claim under policy no. 76030434182700000122

Address: opposite municipal town hall, Thrissur, Kerala

We were under universal health insurance in[protected] at irinjalakuda branch and they suggested aasha kiran policy a bettter one and started it in the year of 2016. Because of corneal dystrophy my husband was admitted for surgery and they rejected the same. Here we can say that dr. Suggested a surgery in the month of march 2019. So the reply for denial of claim is not satisfied and they cheated us, and still we didnt apply any medical reimbursement...
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