Claimed

Myntra.com Complaints & Reviews

www.myntra.com

1

Last updated Oct 26, 2024

Complaints 9819

Resolved

807

Unresolved

9012

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Myntra.com

Complaints recently resolved by Myntra.com customer care

View all complaints

Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Received damaged product, company not providing exchange or refund.

Product return but refund is not initiated

The prices before order was confirmed were different from when delivered

Myntra.com reviews & complaints page 242

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Regarding return no [protected], on myntra, i didnt receive its price tag, and when i wanted to return it, myntra refused to pick. Gave reason that price tag was not available ., when i complained against it.. they said that they will call me and look into matter, but without making call to me, they reject my request. First they didnt ship their item properly, second they havent intend to solve customer’s complain. I think a strong legal...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

I booked these orders on 22nd Dec 2019, which was to be scheduled to deliver on 01 Jan 2020, but the order was delayed. I called customer care on 04 Jan, then they told me to wait till 15 Jan to get any updates.
After 15 Jan, I am calling them everyday on regular basis, but they keep asking me to wait for 24 hrs to get further update, which i never receive.
I spoke to customer care executive, his senior and manager too, but...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have not received refund of 1479 even after returning the product. It's been more than 1 month they have not refunded me the amount. My bank & google pay support team have confirmed that the refund has not been credited in my bank account. Myntra has not taken any complaint regarding this matter. I will never order from myntra. This is harrasment. How could they keep my money for so long. Rs 1479 is a big amount for me. I want my refund...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Near police, Baadsahibagh, saharanpur, Saharanpur, Uttar Pradesh, 247122

Order no. - 113060364827312167301
Louis philippe jeans
Navy blue

This is the product which i ordered on 11 jan 2020. On 13th jan 2020 i got the message that the product is delivered. But i didn't received it and neither someone whom i know has received the product. Payment mode was online.
It was delivered to someone else, of whom i have no knowledge of. And also complaint to Myntra but they didn't solve...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Near police chowki, baadsahibagh, saharanpur, Saharanpur, Uttar Pradesh, 247122

Order no. - 113060364827312167301
Louis philippe jeans
Navy blue

This is the product which i ordered on 11 jan 2020. On 13th jan 2020 i got the message that the product is delivered. But i didn't received it and neither someone whom i know has received the product. Payment mode was online.
It was delivered to someone else, of whom i have no knowledge of. And also complaint to Myntra but they didn't solve...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I had placed an order on myntra on 25 dec 2019. I cancelled the order because delivery time is too late. I paid total amount of 598+540 for two products. I got only 598 in refund and they are telling that they have processed 540 also which have not received yet. It has been more than a month now still have not received my refund. They are asking me to contact goople pay team and source bank which can't find anything with this transaction.br...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: 380016

I have placed an order in myntra and the amount is deducted from my bank account but on myntra app i am not able to fins order details. They are not showing me the date of delivery or any things and i am not even getting the option of cancelling it. I don’t get any mail or message that order is placed. Highly unexpected from site like myntra. Kindly help me out...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: H.no. 89/ C-8, Durga complex, Madanpur khadar, Near chaudhary bartan, Sarita Vihar, New Delhi, Delhi, 110076

I ordered jbl ua sports wireless earphone (Rs 7180) on 20th jan 2010 and received it on next morning. It was properly packed, and when i opened the box, it was empty box with user manuals only. I called them too, but the response was not satisfactory, the customer care executive said will provide you update in 7 days. Please refund my money or send me the earphones....

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: State bank of India ORR Bellandur Branch, 560103

I had purchased few products and after trial dint like 3 of them. I returned the product and the pickup was also completed. Later the products were shipped back to me stating they are defecting and one is lacking price tag. I was shocked to see this from a site like myntra. I had returned the products as i had received and within 1-2 days. Feeling so cheated....

Helpful

Be the first one to find this review helpful

Found this helpful?

Hi i ordered from myntra & myntra did fraud by delivering missing item.
I raised issue with them but they are not accepting my replace request & telling lie that they sent me correct order. I raised the issue with then but they declined my request. My reference no is - incident: in[protected]. I had shared all the details on call with executive. Kindly take strict legal action against myntra. Kindly help me with replace or...

Helpful

Be the first one to find this review helpful

Found this helpful?

I have done a transaction on myntra app of rs 574 but it got failed then i checked my account balance money was deducted 4 times (4×574) and i got refund of only rs. 574. I have tried the transaction only one time and also otp was received one time. L am very disappointed with this. Please resolve my issue as soon as possible and refund my money. It is only bank mistake...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Myntra Designs Pvt. Ltd. AKR Tech Park- B Block, 7th Mile, Krishna Reddy Industrial Area Kudlu Gate, Bangalore – 560068, Bangalore, Karnataka, 560048

Date of return request: 12jan, 2010
Product details - Tommy Hilfiger Blue analog men's watch

There has been some issues while returning the product mentioned. the pickup person says that since the invoice and the product tag has different price of the same product, it needs to be clarified from Myntra's end.

I have been following up on this issue with myntra since long but there has been no resolution...

+8 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Jaipur, Rajasthan, 302017

Order no.:[protected]-2387501
odered branded product but got copied and not as expected so i placed return request but wasn't able to return it because i was out of town meanwhile myntra blocked my account. i told the delivery boy on day 1st that i'm out of town and gave him a date still he contiouned keep coming which landed my account to block...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 37 sec 2, 180010

I had ordered a exchange request of Black Sweat shirt From roadstar And the exchange request was cancelled because the product was lost. I called the customer service for more than 10 times for exchange of the product because it was your fault and from last 1 month i got no exchanged product.Your goodwill money cant make the product usable. You make fool of your customers. Its better to get me the exchanged product or other wise i will sue...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New delhi, 110030

I am writing to this complaint regarding my refund on myntra.com. This # company is not giving my refund. It have been 20 days. Every time i called them they said please wait next 10 days. My order no is[protected]-6309701

Every time they filed a complaint regarding this and close after 10 day with no response.
My last complaint number from their side is - in[protected]

They are really big cheaters....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have placed an order for 4 kurtis which was shipped in 3 different packages. I received 2 kurtis but the other 2 kurtis which say it was delivered on december 31st 2019 was not received by any o[censored]s. Raised complaint and called many times but all they say is we delivered the product check with apartment people or the neighbors which v already did...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Popu-II Village, Naharlagun, Papum Pare, Arunachal Pradesh, 791110

I have been trying all the means to contact the myntra customer services yet they delayed all the complaint i made to them. I was always told to wait for 48 hours whenever i made the call to the service.
The details of my said product -
Order date: 1 december, 2019
Order id:[protected] 5160603
Roadster women green & charcoal grey color.
Cancellation date: 14 december, 2019
Cancellation:...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

3 products from myntra tracking number ml[protected] were supposed to deliver on 30 dec but i haven't received till today 19 jan. Such a useless support team of myntra i would have called them 15 times.. Every day they tell within 24 hr our senior will call and i never received a call or solution to my issue.
They are nor re dispatching my product which are available in stock.
Hi myntra good strategy to loot customers in the...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Phone No: 8008099912, Hyderabad, Telangana, 500050

I have ordered clarks shoes on myntra on 23rd dec 2019 for rs 4019 and it was delivered on 4th jan 2020. As the color of the shoe was not matching with the picture shown of the site, i have raised return on 5th jan 2020.
But the return was picked up on 9th jan 2020.

After couple of days the shoes were picked up, we kept getting messages saying that return is rejected as the price tag is missing. I have called myntra...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My name is kalyani. Before some days i purchased a kurti on online shopping app myntra. I paid amount of 554 rupees for the same order by using my atm. I was waiting for my order to arrive. One day the delivery boy came to my house but i couldn't receive his call. After some time i called back on that number so the same delivery boy told me that he will come tomorrow again with the order to deliver. But he did not come the next day and i...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment