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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra.com reviews & complaints page 256

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I ordered 2 dresses worth rs 6500 which doesn't fit me well. When i called customer care and spoke to some supervisor, they said since insider points have been collected i can't return the product and hence forcing me to keep the product that i don't wish to keep. Moreover i do not know what these points are for. This is so ridiculous. I requested them but they are not accepting returns, its a totally waste for me. I will never shop from...

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Address: A-403, Star Avenue,, Near Janakvatika Society,, Amboli Road, Bharuch, Gujarat, 393001

Hi, this is regarding order no.[protected]-9822501. I want to return a product (On[protected] since it does not fit properly but i collected the insider point by mistake. Please take back the insider points and also the product. I want to return the product in any way. I have been purchasing very regularly on myntra and they should not disappoint regular customers. They should keep an option to return the insider points and make the return/exchange...

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Address: 5/9 3rd floor suvarna Prabhat Niketan behind liberty Bar Marve Road Malad West, Mumbai City, Maharashtra, 400064

I have placed an order in myntra on 18tu November, 2019 but till date the order is not delivered and I have raised a complaint about the same to the myntra customer service but still no resolution is provided .They had transferred the case to the case manager Mr. Sahil and he is least interested in working for customer .
No resolution is provided by them and there is no TAT period they follow to resolve the consumer dispute...

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Address: Rno. 101, Akshay Yashshree Apt,, Lane No. 15, Gokul Nagar, Pune, Maharashtra, 411015

Dear myntra team,

I have confirmed for my bank (Canara bank, kalyan main branch), they said as per npci portal the payment of rs.1527 has been credited to myntra. [protected]@axisbank.

Kindly request to check once again & refund the amount

Upi transaction id :[protected]
Payment to :myntra. [protected]@axisbank
Payment from : [protected]@okhdfcbank
Google transaction id : cicagkdw-yf-za...

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Address: Mumbai City, Maharashtra, 400067

I am not able to login in my account, myntra team at call centre says i had requested to transfer my credits to some other account where as i did not. I had a high amount of refunds in my myntra account and may be this is a trick by myntra itself to suspend accounts with high credit value.

How can they suspend my account without my approval to suspend....

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Address: 16-7-736/8, osmanpura, chaderghat., 500024

I ordered a navy blue shirt on myntra but i got something different for what it was shown in image so i placed a return request, but my return was put on hold for no reason and they claim that i have used it or there is odour from the shirt, i received it on sunday and i immediately put a return request and was picked up next and now it shows it has been put on hold, i don't understand what kind of behavior is this from myntra, it makes no...

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Address: Myntra DesignsPvt.Lyd. AKR Tech Park -B Block Krishna Reddy Industrial Area 7th mile,Kudlu Gate Bangalore -560068, 560068

Hello sir actually i purchased from online shopping site i. E myntra on 23 november and my mode of payment was through debit card and after one hour i cancelled my purchased product. After two day i was call to myntra customer care service and talked with executive and i was asking about my refund but they told me your refund was already initiated from myntra and they also share refund reference number but i check my account there is no any...

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I purchased a tommy hilfiger bag and was not satisfied with it so asked for a refund. The bag was collected on friday the 29th of november 2019 and i was notified that my refund was initiated afterwards. To this end i have not received my refund and therefore ai do not understand the cause of this. I was told technical issues caused the delay but what has that got to do with me. Please send my refund through...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

I ordered a k swiss shoes worth rs 3800 which doesn't fit me well. When i called customer care and spoke to some supervisor pooja, she said since insider points have been collected i can't return the product and hence forcing me to keep the product that i don't wish to keep. Moreover i never collected insider points and i don't even know what these points are for. Myntra claiming to be customer centric is so rigid to make me keep me something...

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Address: 133 Kalyan Vihar, New Delhi, Delhi, 110009

I recently purchased swarovski pendants from myntra on try and buy option which entitles me to gauge if i like the product and then take a decision if i want to buy it. This is done at the spot. This was extremely critical as the product that i chose was non refundable so that window was the only time i could actually make the decision. The product was originally slated to be delivered on the 30th which was a saturday it was my day off. Myntra...

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On 29th november i placed an order in myntra and paid through axis bank netbanking, transaction was succesfull but myntra people are claiming they didnot receive the amount, and to connect with the bank.in the bank they keep on saying that amount has been credited to them. I dontknow why even myntra is becoming like other websites trying to cheat. Dont know what to do now. (Debited by rs. 1469 on 29nov19. Info: inb/[protected]/ccavenue.com...

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Website: Myntra.com

Order no. 112502449554801840803
I placed an order on myntra containg 3 products and made payment using upi (Phonepe) but had to cancel as ordered on wrong address. The refund for two products has been received but still pending for one of 2257.80 rs. I called many times to myntra customer care regarding the issue but they said they have processed the refund but different executive telling different dates as 7th nov, 8th nov, 11th nov....

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I have purchased watch from them n i get to know that it's defective and i did so many follow up with them to replace or refund my money.. I didn't get proper update from.. I called customer care many times they place call on hold n asked me wait almost hour and in-between they disconnect cal.. Recently i talk to one of their manager name shivani and anushree.. I almost waited for hour talk to them but they disconnected my cal without even...

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It happened twice. I placed an order for 2414 rs and order successfully placed and money got debited and also reward points were also given to me. But when i saw the order tab to track my order it dint show my order details. So i contacted the customer care they said the amount will be refunded again i placed the order the same thing happened. What's wrong with myntra...

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Address: Kurthaul, chura mil gali, triveni singh colony, road no. 4 , house no. 10, Patna, Bihar, 804453

Dear sir
This is to inform you that i have ordered two sweatshirts hoodies on 26/11/19 my prepaid order no[protected][protected]-1597601 for sweatshirts hoodies has not been delivered to me instead the deliveryman has delivered it to the wrong recepient without even calling or consulting me on 26/11/19. And the status is showing that it has been delivered to me.
So i request you to take the matter into consideration.br...

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Address: Near Bright Minds School, Manas Nagar, Makronia, Sagar, Madhya Pradesh, 470002

So i placed the order for 2 watches and when i received the 2 different packages i found that the sonata blue watch is missing from the box and thus straight away within 15min of receiving the package i called myntra and informed everything and they asked me to wait till 29th nov so they can check on the issue and on 29th i got the mail saying you’re calm for missing item is been declined.. Now called them again and they said they can’t...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased from myntra few times and due to quality issues i returned the product. Now because i have been put i. This return abuse category every time i have to buy will have to pay the delivery charges. Also they do not have any provision to get the myntra credit balance back to the bank account. And this way my whole amount has got stucked by myntra.

This is highly disgusting policy levied on customer where they ar forced...

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I purchased a nike shoe worth 3200 from myntra. But within 1 month the shoe got tored from upper side. For same i raised a concern. I shared all the details over the email with myntra support. Many times they ask for pictures. After 5 days but they arw saying it's not manufacture difect. But my concern is in myntra like platform there are fake products....

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I have placed order worth 4005 inr on myntra, money got deducted from my bank. But myntra customer service associate says that they have not received payment. Here is the transaction proof: thank you for using your sbi debit card 510xx3605 for a purchase worth rs4005.0 on pos payust[protected] at www.myntra.com txn#[protected]. If not done by you, forward this email from email id registered with sbi to [protected]@sbi.co.in to...

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Address: Neeladri Vihar, Khordha, Odisha, 751021

On 30th november 2019 i placed an order for amount 1525, the money was deducted but the order was not placed, this is not what is expected out of a reputed and renowned online shopping website, spoils the entire shopping experience, also the customer service is not up to the mark, there's no chat option or a proper help line no to address the issue to, please resolve this issue asap....

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