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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Received damaged product, company not providing exchange or refund.

Product return but refund is not initiated

The prices before order was confirmed were different from when delivered

Myntra.com reviews & complaints page 255

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Address: MARQUE IMPEX, MORADABAD - CHANDAUSI ROAD, Moradabad, Uttar Pradesh, 244001

I placed an order from myntra on 5th dec 2019 worth rs.36, 000/- but i mistakenly collected the insider points due to which i'm unable to return or even exchange the products. I had word with customer care executive and they say that the points cannot be revoked and the products now can not be exchanged or returned.
Kindly provide me with any solution or alternative with the same. It's a matter of big amount, my rs.30, 000 will be...

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Approximately 2 weeks ago i placed a order of black solid backpack o[censored]nited colours of benneton from myntra shopping app
I got these product on time but somehow quality was worst so i placed return and refund request.
So next day my product was picked up from my home. I provided them my paytm payments bank account details for refund. But its more than a week i am not able to get my refund. Such a pathetic service from myntra....

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I have ordered h&m coat black in color the exact price was 5499 but after discount i had paid 4400 in which i also deducted my myntra credit points that was rs1000 in total i paid 3400 as of now i hv received my order but the coat is oversized so i want to return the order but i'm not able to return the product (Item cannot be returned due to the nature of the product) i'm getting this kind of response neither there is exchange policy nor...

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Address: Pune, Maharashtra, 411014

Hi,

I bought a jacket from Myntra on Nov 29th which was a wrong product. it didn't match the colour and the design. I raised a return request, next day Myntra representative came and reject the return as the product didn't match the image. He asked to contact Myntra support and take the approval and next day the problem will be resolved.

As I was asked, I contacted Myntra helpdesk and had the complained registered....

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I have ordered a watch from myntra its been few days but they have not delivered the product to the courier service. But the tracking says that they have delivered it. Its showing the same from few days. I have contacted both courier service and myntra but the courier service says that they have not received the shipment yet so they can not do further process. Don't know why myntra is taking so much time. My awb number is [protected]. Please...

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I have paid from paytm upi but my order not placed and i have screenshot of my payment which was successfully paid to myntra account. But i haven't got any response from myntra after complaining so much.. I want my cash back any how.. Why are you doing this myntra.. I trust this app blindly but after this i have trust issue with this app.. Now please give my cash back...

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Address: H.No. 628, Maruti Mane Block,, Asiad Games Village,, August Kranti Marg, New Delhi, Delhi, 110049

I had purchased 6 items from myntra online shopping under order no[protected]-2428501 on 25.10.19.
Few items were requested to be returned, but one of the item (Roadster women beige solid heels) was not accepted for return on the plea that original tag was not there.in this regard it is to mention that there was no original tag with the item, only one sticker showing mrp was there on the bottom of the heel, which was absolutely...

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Address: 729/6,3RD CROSS,2ND MAIN, VENKATADARI LYT,BEHIND APOLLO HOSPITAL, Bangalore, Karnataka, 560076

I have purchased 7 men t-shirts from myntra on 29th nov 2019. My order no.:[protected]-9399001. Out of 7 t-shirts i have cancelled 2 of them of worth rs. 1148. I have got the email response saying that the order is cancelled successfully. As per refund policy of company the money should be refunded back to original mode of payment with 7-10 days. I have been following up with costumer care of myntra from last 5 days but keep on getting...

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Address: New Delhi, Delhi, 110018

Customer service was pathetic and useless and she hang up on me like i am asking for something impossible, i ordered two denims and today only the arrived i was sleeping and my brother took the order and didn't informed me as well, i woke up and saw that i can collect my insider points before the delivery because i was not aware that it was delivered so accidently i claimed points for both of them and after sometime i saw my order was there...

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Address: Banglore, 411048

I have received a fake product product from myntra. On contacting them i was told that the products are original and since i am out of the return window call was disconnected. This is the first time i am facing issues of receiving fake product. I fail to realise that they are protecting the seller on this. Myntra registered the complaint under number incident id - in[protected] and then responded by email stating they will not take...

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Address: Myntra headquarters banglore ,karnataka,india, Bangalore, Karnataka, 680301

I had order a bluetooth earphones from myntra on 2 december 2019 and was delivered by 5 december. To my sorrow the product was received in a damaged condition withits led earbuds not working. When i called the service centre they stated that the product is not refundable or replacable due to the policies and asked me to service it. I find it very difficult since my rights are broken here. I would request the honourable court to look after...

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I had ordered this watch on 1st december 2019 and received it on 4th december 2019. And i placed the return request as soon as i saw the product. The watch’s dial has scratches on it, the polish on the band has worn off from so many places! Even the invoice they gave is vertically cut into half so that the price, date and time of the whole order is not visible. The watch costs 9990. It is very very expensive. Please look into the matter...

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I had ordered shoes from myntra and later, placed a return request as they didn't fit me well. The pickup executive arrived the same day but at the time i didn't have the shoe box with me. So i asked him to come back the next day. However, he placed my return request on hold, which required me to contact the support team to reschedule the pickup. I have been calling them ever since then (5 times until now) and they say that they will get...

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Address: 141 Amzari Park Scindia junction Visakhapatnam, Visakhapatnam, Andhra Pradesh, 530014

Website: Myntra.com

I had self shipped a product which i had brought from myntra, view they had no pick up from my address.

The refund of the courier charges have been credited to myntra pay but i wanted in my bank account, which is against my wish and will.

I would like to lodge a complaint against myntra that they are forcing and harassing customer for crediting my courier charges in myntra pay only and not giving the courier...

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Address: 1, hari, Muzaffarpur, Bihar, 842001

I am order a jeans on myntra on 29/11/2019
And 03/12/2019 myntra delivery boy call me but on that day i am unable to take my order and at night i receive order delivered massage
And then i complaint myntra customer care and i told him that i am not receive my order

And now he did not respond he not help me
This is my prepaid order when i contact myntra for this issu he send me signature for verification...

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Address: Kapurthala, Punjab

I have ordered ucb black slippers on myntra.com. But i received white colour. So i placed a return request. The delivery executive refused to take my order as it is not matching the picture. How rediculous is this?. I placed a return request because i got the wrong product. I have called the customer care executives and they are saying to wait for 24 hours whenever i am calling. It's been 9days they are saying the same thing but my issue...

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Address: 1102 DLH Swapnadeep, Sahakar Nagar, Andheri West Mumbai-400053, Mumbai City, Maharashtra, 400053

I placed an ORDER NO:[protected]-2348803. To my surprise a different product was delivered. I called up customer care at that very moment and i asked them to raise the issue. They did so and declined my complaint in less than 18 hours ( i dont know the level of their investigtion). The product ordered was- https://www.myntra.com/10453452 and what i received was a mix of two products( i had to check ut their entire collection to figure...

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15 days back i had returned a product to myntra pickup agent. On 27th the refund process got initiated from myntra's end but till now i haven't received my money. Also, their customer service team is not giving any assurity of returning it back to my bank account nor any response from their end i have got after several complaints.

The order details are as follows:-
Order no[protected]-0174201
Amount to...

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Address: Nadia, West Bengal, 741235

The return number is [protected]. The product is roadster which was ordered was received in a bad condition. As a result return was initiated within few hours. The roadster (Mrp: 1199) ordered did not even come in bad condition. The suit was already dusty and creased due to bad handling and packaging. But after the return was initiated and return pickup was successful, but refund not received myntra promise time 1-2 working days but refund...

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Address: 300, Netaji Subhash Rd, Chakra Beriya, Shibpur, Howrah, West Bengal 711104, Purba Medinipur, West Bengal, 721602

Website: www.myntra.com

I ordered a Aarrah, Grey & Gold-Coloured Embroidered Padded Ready Made Banglori Blouse on 20 Nov, 2019 through Myntra. On 28th Nov, Myntra delivered me that order, but, it was not that blouse product which I had ordered. The delivered one was a totally different product in every aspect, especially of below standard. That delivered product had all the tags on its cover packet, only. Immediately, I lodged a return request. But, the service...

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