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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

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transfer myntra credit amount to my bank account

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Denied to Refund Money

Refund not given after 3 weeks also post return of product

Product return not allowed

Myntra.com reviews & complaints page 265

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I have placed order on 15th october and cancelled instantly still i have been charged for the order when i contacted myntra they said refund has been initiated it's been 7 days i didn't received refund of it and myntra is not helping at all it's a fraud and every person is copy pasting the same email to me and no one try to resolve this issue and it's unacceptable if customer is trusting you then this should not be the result of it... It's...

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Ordered nike flip flops on 24th september. Received women tshirt on 9th oct when the promised delivery date for flip flops was 28th sep. Worn out packagin. No bar codes nothing. 7 days after numerous calls and complaints they approved return and now since last 7 days no pick up. No option of contacting call center on the app as the same has been disabled by myntra. I have mailed them repeatedly but there is no response from the company....

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Address: Indore, Madhya Pradesh

Sir.. It's about myntra delivery boy..
(Ravi sen) contact no [protected].. When delivery boy come with me with a parsal.. I have done online transaction in a phone.. Which was pending that day.. After 10 days when money credited in ravi sen account with registered mobile number..[protected].. He didn't gave my money return and not picking up my call.. Transaction date was 2 oct and money credited date was 13 oct by phone pe in ravi...

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Order no.[protected]-6939201

No doubt that the product looks good and that's why i bought it. I wore this sandal only three times and the condition of the heels of the sandal has gone bad. This is not acceptable for a product to go bad within 3 days. I want this product either be exchanged or returned and get my money back. Also please find the attached pics....

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Address: Dhalua, Adibasipara, Dhalua-Nayabad Border Road, Garia, Kolkata, West Bengal, 700152

I had placed an order with myntra on 23rd september. The order was supposed to be delivered on 2nd october. However there have been no updates since 29th september. There is no option to cancel the order aswell. Inspite of numerous calls to the customer care and lodging complaints, no actions have been taken whatsoever. Totally disgusted with myntra's customer service....

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Address: C604,PRATEEK LAUREL,SIX FLR,SECTOR 120,, Gautam Buddh Nagar, Uttar Pradesh, 201301

This is regarding the purchase of the below product from myntra.
I have placed the order on 4th october & the original delivery date was 10th october, when i didn't received my order on 10th i called to customer care on 12th october (Attached the call recording for you reference & mail stating the order is delayed).
This order was 4 days delayed & when i received the order, i found the quality of the fabric was not as what...

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I placed an order for a dress which was to be delivered by 8th october. It has been 12 days since and i have still not received my order. Also i have tried contacting through e-mails but there was no reply. Next week is diwali and i will be going on vacation, so even if the order arrives there will be no one to receive the order. Please deliver the item as soon as possible.
Order no:[protected]-5945303...

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Myntra sent a product without a price tag. The product clearly has the brand label removed (Check the attached pics). When i raised for a return, myntra customer care gets back to me saying that their investigation says that the product was delivered from the warehouse with complete tags. Why on earth would someone ship a product without a brand label (Supposed to be on the collar) if all the quality checks have been in place?...

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Hello myntra
I ordered hrx joggers for rupees 1150
But when i received the order its completely different from what i ordered
I received beardo wax of worth 275
I requested the different products received category in your return option
But when the courier boy came he refused to take the order as it was not the joggers
I am totally shocked because i have wasted my money on this #
Kindly give my...

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Address: f121 mandia road pali, Hardoi, Uttar Pradesh, 306401

Here is my order id 112161323497671602701. The product i. E tommy track jacket which was ordered was received in a bad condition & colour change. As a result return was initiated within few hours. Thetommy track jacket (Mrp: 5016) ordered did not even come in a proper condition. The jacket was already dusty and creased due to bad handling and packaging. But after the return was initiated and return pickup was successful, this is a approved...

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Address: Ramnagar bhilai, 490023

As i order a green camouflage shirt. Firstly it didnt came as same color as given, it grey, and secondly its a defective piece. There is a hole in a middle of a shirt.
As i purchase a lot product from myntra and i suggest other to do shop from this app. But this time i got disappointed by this product.
I got my product on 18oct and as soon as i saw, the shirt is defective, i return the product. They took the shirt on 19oct...

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Address: 122018

I have been a loyal customer of myntra for many years now but it appears they don’t need loyal customers anymore! Their customer support sucks and i feel their customer support team is just a bunch of some dumb people who don’t know how to resolve problem and are only trained for passing days/weeks by involving you into one process of the other.
The first time i faced problems, i ignored it thinking that it was a one-off problem....

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Address: 562157

What i ordered actually not the product i got full faded one looking very am not liking i want to return i placed return request last week till now no response from myntra am worring about, money pls take it back and refund my money back hereafter i never buy anything in myntra itd totally waste i will inform my friends i will spread this news to all if i didnt get refund...

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Ok so this is happening for the 3rd time now. The delivery agent calls and says he can't deliver the product today. On request he said that he will but not receiving the calls after that. My question is if they cannot deliver a product on a specified date then why do they send the 'out for delivery' message? We waste our time and wait for them at home leaving all our work and this is what we hear in return. I am a regular customer of myntra...

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Address: Bangalore, Bangalore, Karnataka, 560008

Website: www.mynta.com

Hi,

I had handed over a return item to myntra agent.
I was not provided a refund and so raised a complaint with myntra but now customer care is denying that the item was picked up and refusing to refund my money. Please help. My 4700 rs is locked with them.

The company agents may have stolen the product or mispaced it and with no fault of my own i am losing the refund.

Order id :[protected]-4056101...

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I placed an order on myntra on 18th september 2019 for 2 gym bags. Simultaneously i placed an order for two gym bags on jabong as well. When all of them arrived, i liked the one from jabong best and returned the rest of them. So for rest of the bags i literally just opened them had a good look, tried them on and placed the ones i did not like right back into the packaging. When i returned the bags, myntra did not accept two bags back stating...

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Address: Ramanagara, Karnataka, 562159

I have ordered three shirts in two different orders on 29/09/2019 order no.[protected]-0512801 &[protected]-5352301. The orders did not deliver to my address, but in the app it is showing that the orders were delivered on 10/10/2019. I called to the customer care they are telling after five days from the delivery date they can't do anything. I have ordered and got so many products from myntra i did not face this type of problem...

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Address: 10 shiv nagar, Hardoi, Uttar Pradesh, 306401

Dear sir i would like to inform you that my account has been blocked for unnecessary reason and no action has been taken from last 12 days. I think your company policies is harassing the customer only as you get joy regading it email: [protected]@gmail.com
@myntrasupport
Here is my order id 112161323497671602701 & i want to know my refund status & i cant able to use my gmail also...

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Sir maine jeans order kri thi and vo bhut loose aayi or design bhi photo se different tha to maine exchange request send kri and jb delivery boy aaya to usne exchange ni kri ye bolke k iska design photo se alaag hai so i want k aap ise exchange krva de otherwise i will put it in the reviews and it will not benficiary for your site do pls exchange my product...

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I had ordered a product from myntra on 11th october. On 18th october i got the message that the product is delivered, but i did not receive any parcel from myntra.in the myntra app also its showing like the product is delivered. I had already done the payment, either refund the money or send the parcel as early as possible.

Order no:[protected]-4250201...

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