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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
Complaints 9819
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807
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Myntra.com reviews & complaints page 267

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B
blackpearl29076
from Bengaluru, Karnataka
Oct 15, 2019
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item product picked up but customer care denies it after initially accepting

Order number : #[protected]-8146903
An aurelia green kurti worth rs. 628.95 was picked up on the 3rd october 2019, along with other items of this order. However, i have not received the email for return of this item. It still shows in process in the app.

The events that followed :
1. 5th october 9:30 am : i called the customer care, a lady picked the phone. After giving all the details, she checked and confirmed...
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A
apoorva tomar
from Bengaluru, Karnataka
Oct 15, 2019
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agent not coming for return pickup

A return of my Myntra order was scheduled to be picked up twice this week, but despite speaking to the assigned agent over phone everytime they never came for the pickup.
And it also happenss that after reporting that the pickup failed, they have a habit of blocking my number too.
This is not expected from a company which flaunts easy returns.
This is simply becoming a bad shopping experience.
Can you please arrange...
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J
jennilshah
from Modasa, Gujarat
Oct 15, 2019
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fraud activity - product shipped to different address by myntra staff

Address: Bangalore, Karnataka

I had some myntra credits on my account and placed and order on Oct 7th for HRX running shoes. However noticed that someone was cancelling my orders and later I started receiving emails and calls asking for bank account info. I called myntra support but they didnt help. I filed a complaint to cyber crime too but haven't received any update yet. Definitely a myntra staff from Hydrebad warehouse is involved as product was shipped to Telangana...
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N
Nampan
from Mumbai, Maharashtra
Oct 15, 2019
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received an empty box without the product.

I received a sealed myntra PACKAGE WITHOUT THE PRODUCT INSIDE.
I ordered a Dhruvi gold plated earrings priced ₹321 and it was a PAID IN CASH ON DELIVERY.
The customer service is of no help. There's no email I can send a Video to. Myntra can't just avoid and not look into serious matters like that.
Pls help me with necessary action.
Also let's get people aware how fraud myntra is....
+1 photos
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J
jack13579
from Gurgaon, Haryana
Oct 15, 2019
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return my money back

Address: sector 45 gurgaon, 122003

Dear sir,
I ordered a shirt(492.45 Rupey)(ORDER NO:[protected]-8519803) on 11 September 2019.I bought a shirt from myntra but it was not good and different in color so i requested for return. It is almost take 15 days to pick-up. I got the message that refund has been initiated on their website. But still it has not come into my account. My bank is asking for sender details which myntra is not providing. Moreover the reference...
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S
Shriya Salaskar
from Pune, Maharashtra
Oct 15, 2019
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ordered delivery

Address: Pune, Maharashtra, 411006

Hi All,

I have Ordered one product from myntra. I supposed to delivered it on 7th oct. I have raised complete on 10th however from that they myntra customer care giving me 48hrs ETA on daily basis. Request you to provide me the reason of delay. I am really unhappy with your service. As I am chasing you people on daily basis and all the time my complain is getting ignored. Please advise on urgent basis....
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babita gangurde
from Raia, Goa
Oct 15, 2019
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delayed delivery with no update

I have ordered a watch from Myntra during sale and its promised delivery date was 4th Oct 2019, however I did not receive the product yet and neither I am getting to know the ETA of delivery.
The price of this product is now increased by almost 50% and the product is showing as available in stock!!!

I believe myntra is not willing to sell the product anymore in the discounted amount and that's why it is delaying the...
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N
Navya97
from Mumbai, Maharashtra
Oct 15, 2019
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delivery agent unknown

I had ordered 2 products and one got delivered on 14 oct with order number[protected]-2053503. I had done the payment online. I had received the mail and message about the delivery. The number of the delivery agent mentioned in message/email is not proper. He had told he will deliver it to the security guard and now i'm not able to get it. I tried to contact him to ask the guard name but i'm unable to do the same. Kindly help....
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V
Vaishah
from Mumbai, Maharashtra
Oct 15, 2019
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create a return request for forgotten password account

I have forgotten my password and cannot login my account. I have few items to return and have requested customer care to help me login my account but it's a week and i have no response
Kindly help me to create a return request for the account which i am unable to login. The customer care support is not providing solutions for forgotten password but at least they should help me to create return request...
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S
Surbhi Shweta
from Bhagalpur, Bihar
Oct 15, 2019
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reopened : item showing delivered status but never received and customer care refused to take complaint

Address: iim ranchi hostel , Hotwar , khelgaon society, Ranchi, Jharkhand, 835217

I am reopening the issue as it showed a resolved status whereas this never got resolved. Company did not try to reach me out nor is it accepting any complaint via email.
Customer care refuse to take my complaint and nor are they accepting any mail!!

The mail was :

I am highly disappointed at how customers have been treated by myntra support system.
So, i live in hostels where guard recieves the...
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S
Sunny sahadev sachitra
from Pune, Maharashtra
Oct 14, 2019
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product mismatch

Address: Infosys ltd gate 1 hinjewadi phase2, Pune, Maharashtra, 411057

The product which I got is different from what I ordered.
I ordered wrong jogger jeans worth rs 1799 and they gave me jeans worth rs 1299
Plz help me getting right product.
Also this has happened with 2nd time, it is a serious issue plz address to this issue, this type of fraud are increasing day by day, I hope u will try and get me the correct product...
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S
satyam Kumar singh
from Kolkata, West Bengal
Oct 14, 2019
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product is delivered but they show delivered

I placed an order on myntra.com for a wrangler men black solid hooded sweatshirt dated 30sept 2019.
I pay using paypal. On 13th of october i got a call from the delivery guy that i will be there in an hour but he didn't showup and i got delivery msg within 30 minutes. I asked my neighbors they don't know anything. I tried to call the courier guy but as of the product was delivered.. I was unable to contact him.
I called myntra...
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S
Surbhi Shweta
from Bhagalpur, Bihar
Oct 14, 2019
Resolved
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item showing delivered status but never received and customer care refused to take complaint

Address: IIM Ranchi Hostel ,. Hotwar, Khelgoan , national gaming housing society, Ranchi, Jharkhand, 853217

I am highly disappointed at how customers have been treated by myntra support system.
So, i live in hostels where guard recieves the orders, make an entry in register maintained specifically for orders and students collect it after checking the register.
So along with couple of other orders, i ordered american eagle outfitters at rs754 which got a delivery on 6 th oct 2019 as on app. However, i never received any message on...
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S
Suchitakullu
from Delhi, Delhi
Oct 14, 2019
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saree product

I had ordered a saree, order no,[protected]-9579501on 28 september 2019 i received on 9 th october 2017 when i ordered it it was 7 days return so i am unable to return it back when i complain in myntra help centre yesterday they kept my phone on hold and changed the return days to 2 and told me it is 2 days and your time has expired so you cant return
I have very much disappointed. When it was 7 days return when i placed the...
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R
Rique
from Hyderabad, Telangana
Oct 13, 2019
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timex watch

Address: Bangalore, Karnataka

I ordered a watch on 1st october and that time i was in hyderabad. The delivery date showed 9th october, so i gave the address of my home in kolkata as on 9th i would be in kolkata not in hyderabad. But the order did not come on the 9th. I left for hyderabad on 10th october. After that, i wasn't able to change the address to the hyderabad. Now the item got delivered in kolkata on 13th october and i will go to my home in kolkata after months....
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Smruti Praharaj
from Mumbai, Maharashtra
Oct 13, 2019
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I have returned my product but still return request is as it is.

Address: Khordha, Odisha

I have already returned my product rg designer pant on 8 oct. But still i am getting msg to return it. I have contacted the personals working there. But they were unable to find my product. I want my money to be refunded soon as i have returned my product to myntra deliveryman. For the confirmation also he asked about the return and took my product. What would i do now? I want my money back....
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K
Kanchan Talreja
from Noida, Uttar Pradesh
Oct 13, 2019
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issue in return

Address: Thane, Maharashtra, 421005

I am unable to return my product as i claimed my insider points now your customer executive is saying that i won't be able to return my product as i claimed my insider points i asked your customer executive to deduct those points from my insider points balance and initiate the return for that product as that product doesn't worth the cost as well not as good as shown in pictures.
The product name is lafalla hand bag i bought this bag...
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M
manojberaj
from Delhi, Delhi
Oct 13, 2019
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price of jbl unisex blue live 200bt in-ear earphones product

Address: House No-1679, Rewari-Haryana, Rewari, Haryana, 123401

I have seen this product before 2 days and this product value was 2199, but in the sale session this is increasing 3179. So my question is why you are making fool to the public. We all are do very trust on these type of sites but you guys are making fool.
Please describe whats your process or whats your policy.
This type of activity making fool of all of world people and i will share this details to all public and tell them...
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A
Amit Dhakoji
from Nashik, Maharashtra
Oct 12, 2019
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refund initiated but not came into my bank account even after 15 days

I created the return request on myntra. I got the message that refund has been initiated. But still it has not come into my account. My bank is asking for sender details which myntra is not providing. Moreover the reference number given by myntra is same when i place the order. I am calling myntra and bank people daily. Myntra customer care is not helping and pushing everything on bank. Bank people are telling get details from merchant site.br...
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N
Nidhi Babbar12
from Mumbai, Maharashtra
Oct 12, 2019
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regarding refund of payment after return

I have ordered roadster women navy blue solid sweatshirt. Its pick up was done at 2-10-19. I have not given my refund yet. Every consumer executive assures of giving response but there is no response. I have very bad experience of #myntra#. Very poor response regarding payment refund. Plz refund my money. Otherwise i will take legal action against you.#worst online app#myntra# worst response#...
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