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Last updated Oct 26, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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K
kamal@74180
from Ludhiana, Punjab
Oct 23, 2019
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return pick didn't picked up from last 5 days

Address: Kamal Kishore o/o Revolution, Shop no 11, Prashar Complex Above Palak Sarress Solan HP 173211, Solan, Himachal Pradesh, 173211

Dear sir,

As per return and refund policy of myntra.com i have made a return for some of my products my order no. 112165655920282778501 due to size issue and my return no are [protected], [protected] respectively. I am trying to get this return to be picked up from 18.10.2019 but no body is coming to pick up the product. I am continuously taking follow up with the courier and as well as myntra support too but still there is...
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J
JaveedK
from Delhi, Delhi
Oct 23, 2019
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customer service and tone on call

Website: Myntra.com

I've raised a return request on oct 1, 2019 and returned order yet to be pickup. As per myntra return needs to be pickup within 7 business days. It's been 22 days and i called myntra customer support and shared my concern and my call got transferred to supervisor "monalisa" and i've informed the same regarding my concern and i paid in advance through debit card and waiting for the pickup from 23 days then
Surprisingly i got a reply...
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P
praveen81
from Vijayawada, Andhra Pradesh
Oct 23, 2019
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returning a product

Address: Vijayapuri colony,road no 20,kothapet,k v rangareddy,500035, Hyderabad, Telangana, 500035

I actually orders 2 mast and harbour jeans using myntra app. I got that product on 21st october. Due to size problem in place a return request on 21 st itself. A delivery boy came on 22 nd october and picked up that jeans. But in my myntra app it is not updated yet that i returned the product. I actually asked him if he would give any receipt but he said that it will be updated within an hour. But it is not updated yet. So kindly resolve...
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I
Itnal
from Mumbai, Maharashtra
Oct 23, 2019
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men sea solid kurta with pyjama set

Address: Mantri serenity Doddakallasandra Kanakapura Road, 560062

Hello, i had booked kurta with pyjama set in myntra.com for diwali, but when the material was delivered it was only kurta and i called immediately to customer care and they raised complaint and told 4 days will get resolution, and last day they raised return request and quality check is after 48 hrs and refund will done after 7 days so totally they took 13 days to refund the amount, then how do i buy the clothes for festival without money....
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R
rohanbagaria
from Kolkata, West Bengal
Oct 23, 2019
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promise date was 25th-oct-2019 and now its 30th oct

Address: Kolkata, West Bengal, 7000156

I had ordered a kurta for diwali, diwali is on 27th, when i placed the order on 270th it showed the expected delivery date to be 25th and normally any ecommerce websites delivers product before the expected delivery date.
Now, what myntra has done it changed the delivery date to 30th oct which is ridiculous.

I called to support center and they are no helpful. They provided information which are not relevant at all.br...
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A
Akki1511
from New Delhi, Delhi
Oct 22, 2019
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regarding non delivery

Address: New Delhi, Delhi, 110059

I am regular buyer of myntra i placed one order of suit from 6th oct 2019 i was getting continuous sms stating that my order will be delivered today but after sometime i got the text that we were not able to deliver as customer not contactable on 11th october i decided to call executive he said that mam i lost your order and i’ll pay the amount. On very next day he called my brother to come downstairs to collect the order but he didn’t...
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C
Central Excise Hindupur-II Range
from Alampur, Telangana
Oct 22, 2019
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delivered wrong size and now not returning it

Address: Anantapur, Andhra Pradesh, 515201

I have ordered a shirt online first time and received on 16.10.19. The size of the shirt is too much small so i requested for return of the shirt and initiated the return request. But the pick up boy old me serial no the product is not matching so could not be returned and rejected my request. I have also registered a complain in[protected] on 24.10.19 for this issue. I have maintained all the criteria for the product to be returned....
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R
Rupal Nitin
from Muzaffarnagar, Uttar Pradesh
Oct 22, 2019
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regarding my shoe which was delivered wrong in colour

Address: Bijnor, Uttar Pradesh, 246725

I ordered brown shoe but the shoe delivered to me was same but change in colour so i returned it. Myntra rejected the shoe in quality check saying the shoe is different. I returned what was delivered to me. They even check in photo and found that it was there mistake. But it was late and they had reshipped the product back to me without sharing the tracking details and informing me about the shipment. For more than fifteen days they themselves...
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P
Priyam Acharya
from Mumbai, Maharashtra
Oct 22, 2019
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refund claim declined for a product which was never delivered

Return id [protected]
I was delivered a sealed myntra package. The box which was inside the sealed package was open, the product (Ring) which was supposed to be inside it was missing/ stolen / lost in transit by your efficient packaging team.
Upon raising a complaint with your call centre almost within 10 minutes of the package delivery, i was assured an investigation and process of my refund claim.
Today i received a...
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P
pooranind
Oct 22, 2019
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product not delivered, irresponsible answer from myntra customer care

Hi team,
I have ordered bulk of clothes (I. E. 10 clothes) on 29th sep 2019, order no:[protected]-9569803
On 9th oct 2019, i received a call from courier guy (No: [protected]) for order delivery, i was not in town (I. E. Delivery location), so i asked him to bring it on monday. But he said, he will cancel the order if i didnt pick my order and asked me to send any of my friends. So my friend went and collected the 5 parcel...
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P
pooranind
Oct 22, 2019
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1 of my order not delivered, but it is marked as delivered

Hi team,
I have ordered bulk of clothes (I. E. 10 clothes) on 29th sep 2019, order no:[protected]-9569803
On 9th oct 2019, i received a call from courier guy (No: [protected]) for order delivery, i was not in town (I. E. Delivery location), so i asked him to bring it on monday. But he said, he will cancel the order if i didn't pick my order and asked me to send any of my friends. So my friend went and collected the 5 parcel...
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P
priyank.mamar
from Delhi, Delhi
Oct 22, 2019
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refund not received

Address: New Delhi, Delhi

I return 3 product in which there was a blue skinny fit wrangler jeans and one white united colours of benetton tshirt and one jack and jones blue shirt and yesterday my order has been picked up and i have reseived the pick up msz and e-mail but i haven't received my refund yet i want my refund within 24 hrs... It was the worst service that i have ever got... Usually refund has been received to me on the very first day after pickup but this...
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D
Debrajd19
from Pune, Maharashtra
Oct 22, 2019
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fraud myntra

Address: 835204

Order number :[protected]-7101803..
Order never got delivered and myntra confirmed that they have delivered the product.
The customer service people denied help every time i tried contacting them.
They are just scamming people anyways.
I've been writing to them since many days now.
Such a scam is a shame to the nation.
The entire board members and management must be put behind the bars for looting...
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P
Priya4976
from Delhi, Delhi
Oct 22, 2019
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refund not yet initiated

Recently i cancelled my order and it stated that the following amount will be credited to my source account. Its more than 20 days and i have not got my refund in to my source account. This is how myntra is playing pranks on their customer. They are constantly saying that the refund has been processed to my source account on 29 sep 2019 and also asked to file a dispute against my bank account i already did but when the refund is only not...
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N
Namrata kakkar
from Patna, Bihar
Oct 21, 2019
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fake return request made

Address: C/o Sumit Kakkar801 Riviresa Apartment, Old Hb Road Kokar, Ranchi, Jharkhand, 834009

On 9.10.19 i have received a dress from myntra. It was used and torn. Immediately after receiving the product i initated the return. From 09.10.19 to 21.10.19 every day i'm receiving message regarding my product will be picked up and in evening a message stating your return pickup failed due to you reschedule. Everyday same messages. No courier person has called or came to my place. I'm registered a complain several times by calling customer...
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K
Karan Divinez
from Delhi, Delhi
Oct 21, 2019
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holding the return and refund of ordered product.

Address: 1/6438,1st Floor, Street No.5, East Rohtas Nagar, Shahdara, New Delhi, Delhi, 110032

I ordered a Teakwood Leathers, Men Brown Leather Solid Belt from Myntra and as I received it, I wasn't happy with the product quality. Hence, I place the refund request on the same day. There was a delay in the pick up but once they picked up the product, representative came back and returned saying that his senior said that the tags aren't there. I had a word with his senior, he said that I have to discuss with customer care, then, I contact...
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M
Manaswini Patro
from Bengaluru, Karnataka
Oct 21, 2019
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repeatedly you are delivering me defective product of a same order

Address: Khordha, Odisha, 751024

Order no:[protected]-1056701

I placed the exchange request of this order because the robe of this nightdress had only one belt. After that today i got worse than that, the parcel didn't have the inner of the night dress and they have packed it inside of another product cover cause it's having the picture of another night dress which would have been ok for me if it would have the inner in it but they have send the robe...
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S
Swagata Kashyap
from Kolkata, West Bengal
Oct 21, 2019
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product not yet delivered and the company not assisting with adequate help.

Address: Kolkata, West Bengal, 700094

I placed an order on Myntra on 5th October and paid via my debit card..the order was supposed to get delivered on 12-14th October but Myntra postponed the delivery to 16th October. I raised a concern regarding the my order and the assigned Myntra representative told me that I will gety product my 16th but I didn't receive and today is 21st October. Today when I again raised another concern, the assigned Myntra representative called Pankaj...
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T
tanyakakar
from Mumbai, Maharashtra
Oct 21, 2019
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someone hacked my account and used my myntra credits. now I'm locked out of my account.

Address: Hyderabad, Telangana, 500032

I noticed that some random orders were placed from my account and my myntra credits were used. After contacting the customer care twice, i was told that the order which was in "packed" status will be cancelled.in order to check the status of refund, i tried logging in my account but it says that my account has been locked. Moreover, the password and the registered mobile number of my account has also been changed. Customer support hasn't...
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U
utopian_prude
from Gurgaon, Haryana
Oct 21, 2019
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faulty gift card shabby customer support

Address: New Delhi, Delhi, 110009

Dear all,
I bought a gift card for my brother on his birthday around 15 days back. My brother was unable to use it. He complained to the customer support to which they said that there is some issue with the pin and the sender only rest the pin. When i called the customer support they said the pin cannot be reset. After that i have done at least 6 mails and numerous calls to them.. Every time i get the generalized answers and till...
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