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Myntra.com Complaints & Reviews

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Last updated Sep 19, 2024
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Myntra.com reviews & complaints page 276

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P
Pooja_Shah21
from Noida, Uttar Pradesh
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lakme sun expert compact spf40

Address:Banglore,Karnataka, Ahmedabad, Gujarat
Website:www.myntra.com

I ordered lakme sun expert compact spf40. I received this product today around 2:30pm and i'm very unhappy as the contain of the product was totally messed up and powder was spilled everywhere in the packet and broken. Now i couldn't find any option of replacement nor return. I tried to contact them on the provided number but couldn't reach them so now i want my money back or replacement of the product....
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I
itssne
from Calicut, Kerala
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refund not credited even after 15 days of return

Address:A4, Gateway residency, Civil Station, 673020

I have returned a saree from mirchi fashions costing rs. 838.95 which was purchased on 9 aug 2019. The return was picked up on 29 aug 2019 and the refund was initiated on 30 aug 2019. However, i have not received any refund money in my account as yet. It has been 14 days and i have been continuously calling the customer care officials. But they keep disconnecting the call when asked for proof of refund money transfer. Please resolve this...
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S
Soumyaapandey
from Mumbai, Maharashtra
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refund to my bank account

I cancelled my pre-order on myntra online shopping app. As per their return policy for debit/credit card payment, i should have gotten my refund by now as it's been 10 days. I contacted them and their response is to dispute 'refund not processed' to my bank. Please kindly make my refund of rs.1040 as soon as possible.
Order reference no. �"30001092489243209278802"� �1040.55...
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S
Shahana9
from Dahod, Gujarat
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my product is undelivered

Address:Room no A-102, phase 1 pg hostel, near shayog imaging centre, civil hospital campus, Ahmedabad, Ahmedabad, Gujarat

I ordered coral colour pant from myntra, my product was supposed to be delivered
By 12th september. On tracking it show your product will be delivered on 12th... Then i didn't got any call and status showing customer refused as i tracked my order... Same thing repeated twice... I already paid for this order.. Why would i refuse??.. I m very disappointed.. Respond...
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M
mannumannu263263
from Agra, Uttar Pradesh
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unprofessional way

Address:403801

It's is a well known fact that today is the time for online shopping. And the big online websites give offers, discounts and above all the return facility. If there's no return facility why customers will go for online shopping and have their money stuck in products which are of no use to them after getting delivered, with respect to the quality... Fitting etc.. Once the market is captured, now some of these online shopping websites have...
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D
Dia__
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid product undelivered but every update shows that it has been delivered

I received a message today from myntra stating that my prepaid order had been delivered but i have received nothing yet. When i checked the website even there it showed that it was undelivered. I wrote to myntra and requested for a call back but haven't received any response from them whatsoever. Even when i wanted to call the delivery executive from the given number, on dialling the number and entering the awb no. It said that the number...
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L
Layba noor
from Mumbai, Maharashtra
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claim my refund amount of returned product

I ordered the order number was 46603 nike boys white son of force gs sneakers the return number was [protected] and due to size issue i returned them but my refund is not possessed till yet its been more than 20 days... Nobody is listening and no action is been taken. I called to many numbers but not any action is been taken. I seriously got frusterated and want my money back anyhow.
Thank you...
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A
ashishxxpac
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

u. s. polo assn. men navy printed slip-on sneakers (return no. : 4056652604) has been put on-hold as it did not pass our quality check

Address:Kolkata, West Bengal, 743127

Dear myntra,

I booked a u. S. Polo assn. Men navy printed slip-on sneakers on[protected], i received that product on[protected], the product was good but anyhow it don’t look good on me. So on[protected] i created a retun request though myntra app (Return no. : [protected]) and on[protected] the pick up boy came from xpress bees and check my product ln front of my mother like price tag an everything. He said everything is...
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A
AkshaySolanki941
from Jaipur, Rajasthan
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received wrong product and replace process failed

Address:302031

I ordered a roadster t-shirt but instead of this i got a shirt which i didn't ordered for. Then i initiated the replace process but at the time of delivery, the verification failed. Either please refund the amount or replace this wrong product with the correct product that i ordered for. Also i was not able to reach the customer care service through the helpline number, that's why i am writing my issue here. Here is my order number:[protected]-1073501....
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R
rishi.sha19
from Mumbai, Maharashtra
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not refunding money of a missing and and an already opened product.

Order number:[protected]-7067101
Order date:[protected]
Amount: inr 1499/-

I have ordered this a pack of 3 trunks. To my surprises the internal pack was open and out of 3 1 trunk was already missing.
For this i raised a complaint thrice and they haven't picked up the return of product plus they are not returning back the amount as well.
Kindly help me in get my amount back if possible with interest...
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R
RumpaKoul
from Gurgaon, Haryana
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misleading customers with return policy

Address:Flat no 157 sector 6 pocket 1 , DDA Flats, Dwarka, New Delhi, Delhi, 110075

All products of myntra is with 30 days return policy. They are misleading customers by putting few odd items in which return period is vwey short.. 7 days only..

When u call customer service team they are extremely unhelpful.

My order number is[protected]-1746601

Myntra trying to fool customers. I spoke with narender from escalation team

My conact no [protected]...
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R
R_Razor12
from Delhi, Delhi
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defective under warranty sparx sandal not replaced

Address:Thane, Maharashtra, 400603

Hi,

I purchased 1 spark men black scandal from myntra.com with 3 month warranty. Now after 2 month scandal bottom soul open due to lack of glue.
I was same inform to myntra team as well as spark team with snap shot and bill of invoice.
Reply from spark team: kindly contact the seller (Consulting room pvt ltd) for further resolution.

Then i same inform to myntra team but they declined return request...
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A
Avani Ahuja
from Gurgaon, Haryana
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not returning my order

Ordered a watch from myntra (Order id:[protected]-7156401) and they aren't accepting the return now even when the packaging and product is intact. Reason being the price quoted on the sticker is striked out. I was even ready to give my invoice copy along with it which have the price details.
This is my third bad experience and the customer care is of no help.
Their terms and condition only specify to keep the product and...
+1 photos
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S
Shruti Lodha
from Noida, Uttar Pradesh
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placed order

Address:Bangalore, 122018
Website:myntra

Hi,
This is shruti. I have placed an order on myntra on 7th sept that time it was showing it will get deliever on 11th september but after placing the order still i am not getting any update regarding order even i cant track it. I have spoke twice to your team member but then too i am not getting any update. Please revert me back or dispatch my order as soon as possible....
+1 photos
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Y
yadav_here1
from Mumbai, Maharashtra
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empty box

Struggling since 15 days to receive a refund. No use of calling!!!
Calling every day every single day to the useless customer care team and the floor supervisor also of sheer useless that no one can reach upto their finance team to get my issue resolved.

First these people will deliver the empty bag then they will not refund the money. How ridiculous service.

Their complaints team is awesome, they will...
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A
asishb
from Siliguri, West Bengal
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product cancelled but not refunded

I had ordered a shoe on 20 aug 2019 and canceled on 21 aug 2019 but till now i have not received any refund to my pay later. I called customer care but they are not able to solve my query, they are always saying to wait for 24 hrs and we will get back to you, but it's been 21 days my money has not been refunded. Still i have been calling them but they just say it will get resolve....
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Deepika Malu-Ajmera
from Bengaluru, Karnataka
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wrong product gets delivered, customer care does not help

I had product order placed order no:[protected]-6750503 for parx
Men blue & black striped polo collar t-shirtsize: xxl | qty: 1

What i have received is l size

Same happened with order - order no:[protected]-1459403 for marks & spencer
Men lavender slim fit printed formal shirtsize: 39.5 | qty: 1

What i received is 37

Its repeatedly happening.
Today...
+3 photos
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D
Dr. Jai Sukh Paul Singh
from Phagwara, Punjab
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misuse of brand products

Address:Rupnagar, Punjab, 140001

I have ordered jean by tommy hilfiger 34 waist and what i delivered was a used product of levis that too 32 waist.
Even to manipulate the mistake the company has changed the tags. The images for the same are attacked here.
A very strict action needs to be taken for such serious offence as they are damaging the band name of the company...
+1 photos
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G
GR_919
from Delhi, Delhi
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refund claim declined for returned item

Address:3rd Floor, A Block, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068, Bangalore, Karnataka, 560068
Website:www.myntra.com

I ordered a ucb top and a vaak top on 25th aug from myntra which was a try and buy, but i paid inr 892 and inr 513 respectively online while placing the order, along with one other top.
Both tops were delivered to me on 28th aug, and as it had try and buy option, i tried and returned both of those immediately in 10 minutes. But the delivery person didn't updated the status, and when i asked him about my refund. He said you will get...
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Dharmesh Thacker
from Mumbai, Maharashtra
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unable to return my product because of myntra insider points

I have ordered 2 jeans from myntra order no[protected]-9233203 out of which I wanted to return 1 of the jeans, Moda rapido blue jeans Amout: 1382.07 i have spoken to customer care they said that i have used myntra insider points which I agree i have used by mistake and I’m ready to return the points and has a service gesture i want you to accept my request and this will be not repeated next time.
Sagar thacker
[protected]...
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