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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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807

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9012

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

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transfer myntra credit amount to my bank account

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No resolution provided by them on adding alternate email and phone number

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Return declined which needs investigation

Myntra.com reviews & complaints page 279

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My myntra account has been hacked by someone who is from Delhi. Hacker used my myntra gift credit of 2000₹ and bought one fit it kind of band.I got to know when I had received few OTP for my order and when I logged in I saw the order is placed already. I canceled it right away and changed my password.
From my account address And I found one new address and Mobile number is been used for the order. When I called him, the guy one the...

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I ordered a here and now mid rise blue jeans, but when it was delivered, there was a different jeans inside instead! I placed a request for exchange but they refused to collect it since the item did not match the picture of the order he had with him (Of course!) i had ordered this item during the myntra sale and now regret it. For some unimaginable reason, myntra does not have email support and when i tried their phone lines, i could never...

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Address: Jammu, Jammu and Kashmir, 190011

My refund of ₹1714 jas not yet been initiated even though it has been 2 months since i returned the product. When i cross checked with the customer care they said that they have refunded the money to an hdfc bank under someone else's name even though i never shared any such details with them. Inspite of making multiple call ti their customer care all they say is that i wait for 3 working days and they would contact me back which they never...

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Address: 560068

I had placed an order with myntra.com on 12th aug, 2019. My order consisted of junk jewellery namely a pair of earrings and 2 necklaces. It was a prepaid order and supposed to be delivered on 19th aug, 2019. The address given was my home address.
On 19th aug, 2019 late evening i received a text message from myntra stating that my order has been delivered.
I had not received any delivery from them. Subsequently, i reached out...

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Address: Sikkim Manipal Institute of Technology,Majhitar ,East Sikkim, 737132

I had placed an order with order no:[protected], [protected] on Myntra which was delievered to me on 18th August and I had placed a return request with 2 times on the same day .I was provided a waybill no :[protected]and was told to wait till 23august for the pickup. But no delievery agent contacted me for the pickup, I even contacted xpressbees the assigned courier service regarding my pickup but they said the fault is of myntra.I logged...

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I placed an order on 11th august which delivered to me on 20th after delayed for 4-5 days. The product was of poor quality, placed a return request on the same day (20th of august) with return no [protected], maximum days for pick up the product was 24th august. However, no one came to pick up the product and i did not receive any communication from myntra or any other pick up person, i keep on getting the message of rescheduling, which was...

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Address: New Delhi, Delhi, 110058

Website: Myntra.com

My order from biba came incomplete, without dupatta. I also wanted a size exchange so i placed an exchange order.
Delivery guy told me to get an approval cos the piece was not complete and my exchange was not fulfilled.
I got an approval and once again deliver guy came... But this time he came with some wrong product (Instead of my size exchange, he got some very small thing...).
I had a doubt so opened packet in front...

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Address: 520015

I am trying to apply a goodwill coupon i recieved from myntra to the product i added in my cart but after applying a message displays saying"your cart has no appilcable product for this coupon" this coupon is nearing expiry. Many a times i talked to myntra customer care executive they told me that this coupon will be applicable to "shopping offer 16"catalogue. I tried applying the coupon to items under catalog "shopping offer 16" but the...

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Address: A17EXTN D K ROAD MOHAN GARDEN UTTAM NAGAR NEW DELHI, New Delhi, Delhi, 11059

Hloo sir...
Sir i'm swagatikabanerje. My register email address [protected]@gmail.com
My order number[protected]-8177901. Sir i want return my product. Plz sir help me i am very upset. Sir, tell me one thing i ordered, after that you sent me wrong product. And i complaint was given to all product is clean approved but delivery agent not pickup my oder and flash mentioned. About which i had complained many times to...

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Address: A17extn..Dk road mohan garden Uttam Nagar new Delhi, New Delhi, Delhi, 110059

Hloo sir...
Sir i'm swagatikabanerje. My register email address [protected]@gmail.com
My order number[protected]-8177901. Sir i want return my product. Plz sir help me i am very upset. Sir, tell me one thing i ordered, after that you sent me wrong product. And i complaint was given to all product is clean approved but delivery agent not pickup my oder and flash mentioned. About which i had complained many times to...

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Hi there was a missing item in the shipment delivered to me from myntra on 21 st august which i checked on 23rd as i was busy working out of station and realised late that i didn’t receive the forever 21 sandals which i ordered for. I checked my order status from the app and it renders to be delivered and checked with the customer care and understood that all the items were shipped in one single package. To my surprise when i reported about...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I got a message and mail that my order is unable to be delivered. What kind of an unprofessional service is this? I will never buy anything from myntra ever nor recommend it to anyone. I was expecting the item and there is no clarity on what went wrong.
I am not able to understand why it is not delivered please deliver it as soon as possible....

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Address: 131001

Purchased nike shoes from myntra (Order no[protected]-7093803). When i tried the shoes they were ok. But when i started wearing them regularly i started feeling pain in my right foot. Then i noticed the shape of right shoe was improper. But it has been 40 days when i purchased so i am not able to replace the shoes now. So i want them to replace shoes as soon as possible....

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Ishnkass34024097, u100mm5660081, i received wrong product on 17 august, i placed a return request but did not picked up yet... The message of return in gmail shown the return but the person who came to receive did not picked by giving reason that he cannot take the pick this product becoz the product did not match in the picture of dress mentioned in the return. If i did not got that product which i ordered & placing return to get my product...

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Address: Vadodara, Gujarat, 390002

I have ordered a table lamp... Which has been delivered to me but in the application it's showing shipped... The product is defective and i want to exchange it... But customer care is not helping into it... I have been using myntra since years and haven't had problem till now... But didn't expect this tyoe of services from you guys... Please have a look into this matter asap and let me know.
Order number[protected]-2417803...

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Address: Dehradun, Uttarakhand

I ordered a dressberry watch on 17th august and it reached dehradun hub on 20th.. The two warehouses in dehradun then instead of delivering the parcel started passing it to each other.. One day it's with warehouse 1 and another day with the other one.. Also the mentioned delivery date has passed.. So, it's a complaint about the two warehouses who did this not only with my this order but all my previous orders.. This shows how much apathetic...

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I have ordered reebok sporty jacket from myntra on 8th august 2019 whose price was rs 3905. I received the parcel on 15th august. I was out of town when the order got delivered. When i was back i saw that this jacket was missing. I immediately filed a complaint to myntra customer care executive. I didn't get any resolution to it as i didn't filed the complaint within 48 hrs. I tried explaining them that i came back on 20th august the moment...

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I requested return for order no.[protected]-1454803 purchased from myntra. The request number [protected] was provided. All the tags and polythenes are intact but i discarded the card board box by mistake. Now, myntra is not accepting the product for return although product is unused and unaltered. I am shocked by the behaviour of the such a reputed company that box matters more than the genuine product....

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Address: Nariman point Arcadia building 8th floor 86 NCPA, Mumbai City, Maharashtra, 400021

I have ordered a top from your site on 13 august and did not get the product yet. It's been a whole week. It shows expected date is 21 aug which is sunday and i can not collect the order on sunday as the address on my order is my office address which is closed on sunday. Please resolve my problem and send my order on any other day and as fast as possible....

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After contacting the customer care service 3 times and not getting any help. I want to raise a complain regarding my order. The product which i have ordered was showing small size with waist line 28 inches but the recieved one is mentioned small size with waist line 26 inches. This is putting your trusted customer into problem. Please check this and kindly help me to get either a correct size or return the product with a refund....

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