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Last updated Oct 26, 2024
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Myntra.com reviews & complaints page 272

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T
taralisonowal
from Mumbai, Maharashtra
Oct 2, 2019
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order didn't get placed but amount got debited from my bank account

Address: Bangalore, Karnataka

On 1st october, 2019 around 6:50, while i was placing an order on myntra amount rs.2933 got debited from my sbi bank account. I didn't believe at first so i kept on generating otp again. Then i received a message saying transaction has been cancelled due to insufficient balance. I got worried and i emailed myntra as call and message were not available. No reply till now. Chat is not available telling all agents are busy. Call back is not...
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PP chakma
from Khawhai, Mizoram
Oct 1, 2019
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cod not acceptable

Today i installed the myntra app and attempted to place an order in my area pincode number 799002. It was my first order and i have never rejected any order before. But unfortunately cod is not available in this pincode. I really want to purchase products from this app because i really liked the items. Therefore i kindly request to work on it soon as possible....
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H
Hanna Roy
from Mumbai, Maharashtra
Oct 1, 2019
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payment done but no confirmation message

Address: Thrissur, Kerala

I placed an order consisting of a pair of black jeans. I got a message from vijaya bank saying the cash was withdrawed but then i didn't get an order confirmation message from myntra. And i checked in my orders, it also doesn't show the order was made. I made this order on october 1st, 2019 at 12:11am. Please reach to me asap. I either need my money back or i need to get the product. Pleasee pleasee reach to meee. I'm totally upset....
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DivyaJT
from Delhi, Delhi
Oct 1, 2019
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amount got debited from my account but order was not placed.

I ordered on myntra through paypal account on 28 th september 2019 around 8.30pm. My amount got debited from the account but my order was not placed. I contacted them many times regarding this issue but they give the only answer contact the paypal or bank. Its clearly mentioned that the amount had been paid to myntra designs limited and when i ask for my refund they say they didn't get the money. They can't keep quiet over this issue and...
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T
tparikh6119
from Mumbai, Maharashtra
Oct 1, 2019
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can not exchange / return product after redeeming insider points

Address: Thane, Maharashtra, 401101

Can not exchange product after redeeming insider points

I got my read tape shoes delivered today however, i mistakenly claimed my insider points and now i am unable to exchange my shoes. I called the myntra customer care as well but they are unable to undo the changes made by me from backend. There should be some sort of functionality to undo the changes made by the end user.

I do not want my insider points,...
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Indrajit22
from Delhi, Delhi
Oct 1, 2019
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money deducted but order has not been placed

I placed an order on myntra on 30th september, 2019. I payed through paypal. The money was deducted from my account but order was not placed.
An amount of rs 900.82 was debited from my sbi account along with usage of paypal voucher worth rs. 750.

Following is my invoice id:
112169827735878882303
Transaction id:
5up[protected]x

Please help me to get refund the money.
Thanks...
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S
srishti2304
from Mumbai, Maharashtra
Sep 30, 2019
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money is deducted from bank account but order hasn't been placed

On 28/9/19, 7:58 pm, i placed an order on myntra under big fashion days offer, i payed through paypal. The money was deducted from my account but order was not placed.
I ordered a pair of here &now women blue skinny fit jeans; product number - 2238316.
An amount of rs 355.95 was debited from my sbi account along with usage of paypal voucher worth rs. 210.00

Following is my invoice id - 112155925742248809503br...
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udaykiran215
from Mumbai, Maharashtra
Sep 30, 2019
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money deduction multiple times for single payment but order haven't placed

Address: 1-3-147/3f,vidya nagar , bhongir ,nalgonda,telangana, Hyderabad, Andhra Pradesh, 508116

As today i. E[protected], i have placed an order on myntra website. While placing an order i found a technical issue on myntra website it was prompt like 'errorresponse" and money has been deducted. So i again refreshed the existing page because i haven't received order confirmation message on website. Although it got deducted once again. So kindly please address this issue as soon as possible....
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M
MSimmi
from Lucknow, Uttar Pradesh
Sep 30, 2019
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oversized jeans in bad condition

Address: Allahabad, Uttar Pradesh

I bought a jeans and the size was too large for me and it was also looking like it was used and damaged jeans, old kind of pattern and the colour is also dull looking, finally i searched for a smaller size 26 which was out of stock so i decided to return it and placed a return request it has been 2 days i'm receiving a msg that today the agent will come to pickup but they are not ready to even attend the call and also don't call me and finally...
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A
Arpita Mazumdar
from Mumbai, Maharashtra
Sep 30, 2019
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order amount deducted but order not received

Address: Dehradun, Uttarakhand

Ordered a shoe of mast and harbour worth 600rs.. Payment was maid through paypal and amount was deducted but the order did not show in the order section.

On contacting to the customer service center they said the payment is not received on there end because of some gateway issues and they will respond in 2 days what to do?

This happens almost everytime so why keep a gateway which always makes your money stuck...
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B
Bithi Paul
from Mumbai, Maharashtra
Sep 30, 2019
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fossil watch

Address: 32B, k.p lane, hazra, opposite of tandoori darwar, Kolkata, West Bengal, 700026

I have ordered a watch from myntra but at the first time the item was not placed successfully but money has debited from my account. I have called myntra for it but they r saying my money is stucking into gateway and it will refund by 1st oct. Today is 30 september but till i have not get my money back. Please do something in this regard. The ammount was 7395...
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G
Girdharmona
from Mumbai, Maharashtra
Sep 30, 2019
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declined return

Address: Kolkata, West Bengal

Return number: [protected]

I have raised retern for adidas shooes.
But the have decline it.
Reson is shooes box is missing.

Product is in the same condition as it was deliver to use. All price tags are their.
Still due to missing of shooes box, they are forcing me to keep 5000 rs shooes.
As shooes box was dameged my maid through it out.
Still we are giving to pick up person...
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O
ojas kadam
from Mumbai, Maharashtra
Sep 30, 2019
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amount debited but order didn't get placed

I tried to place order on myntra on 30th september 2019 at 11:30am. Order was of rs 510
I used paypal as payment gateway. My account was debited but order couldn't be placed.
I received a paypal voucher as per the myntra offer of 50% (Rs 264) cashback on paypal gateway.
I once again tried to complete my transaction, paypal voucher was auto applied this time and the total amount asked was rs263. Again this time the amount...
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Aniket Kambli
from Mumbai, Maharashtra
Sep 30, 2019
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money got debited but order is not placed

Address: i don't know, Thane, Maharashtra, 400604

I just placed an order on myntra via paypal for 908 rupees, my money got debited from my bank account but the order isn't placed and myntra is telling me to contact them after 48 hours. I have transaction number and everything stating that my money has been debited. Please help someone. I received message stating that money has been debited by both the bank and myntra as well...
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A
Ashish9Sahu
from Bengaluru, Karnataka
Sep 29, 2019
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new delivery charges policy

There is a new policy has been introduced by myntra, where i have been charged 149 for delivery irrespective of any amount product. As per there instruction if customer return their products and it's not as per their fair usage policy then the customer would be penalized for delivery charges.

I do understand if the products were purchased on cod and customer not available during the delivery time.in that situation, this policy...
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Uday kumar 1100
from Mumbai, Maharashtra
Sep 29, 2019
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product returned but refund amount not received after one month.

Address: 3rd floor AKR Tech park 7TH MILE krishna reddy industrial area,kudlu gate,Bangalore 560068, Bangalore, Karnataka

I ordered two saree vide order no.[protected]-6091501. Further i returned both the saree. I received the refund amount of one saree but till date i did not receive the refund anount rs.4192.70 (Saree rose and gold toned pure silk embellis) of another saree after one month. I called so many times to customer care of myntra but they are telling that they are having bank detail but they are unable to process and only assuring for refund.br...
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R
Rishabh Adhikari
from Amroha, Uttar Pradesh
Sep 29, 2019
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payment received but order not placed

Address: Dehradun, Uttarakhand

I ordered a roadster black t-shirt from myntra on september 29, 2019 around 8:31pm. The payment was made through paypal, i had a 400rs discount voucher so the order total came down to 123rs. The payment was made and amount was deducted from bank account.
I called myntra customer care service, they said the payment was made they didn't receive the payment on there end because of gateway issues.
What should i do, cause the payment...
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S
srishti2304
from Mumbai, Maharashtra
Sep 29, 2019
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money deducted from account but order hasn't been placed

Address: C4, Block2, Shanti Plaza, Jatia, Kahilipara road, Kamrup Metropolitan, Assam, 781019

On the big fashion days sale, yesterday at 7:30-7:30 myntra insider slot, i had ordered a particular pair of jeans from here & now product code-2238316. Money was deducted from my account but the said above item was not ordered. Also i used paypal voucher as discount which got wasted.
I have attached screenshot of payment details with invoice id and transaction id...
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H
Harini Tangirala
from Hyderabad, Telangana
Sep 28, 2019
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product undelivered, but myntra.com claims it delivered

Address: Hyderabad, Telangana, 500084

Ordered Lavie sandals and dressberry earrings from myntra worth 1514 on 13 September. Order ID is[protected]-8871703. On September 17 I got a message that order would be delivered that day. My husband was home all day and confirmed that no delivery boy arrived. I checked with watchman who usually takes courier if someoneone is not home. It was neither delivered to him. I waited for a couple days to see if delivery guy updated it by mistake....
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Harini Tangirala
from Hyderabad, Telangana
Sep 28, 2019
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product undelivered, but myntra.com claims to have delivered

Address: Hyderabad, Hyderabad, Andhra Pradesh, 500084

I ordered Lavie sandals and dressberry earrings from myntra worth 1514 on 13 September. Order ID is[protected]-8871703. On September 17 I got a message that order would be delivered that day. My husband was home all day and confirmed that no delivery boy arrived. I checked with watchman who usually takes courier if someoneone is not home. It was neither delivered to him. I waited for a couple days to see if delivery guy updated it by...
+7 photos
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