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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Denied to Refund Money

Refund not given after 3 weeks also post return of product

Product return not allowed

Myntra.com reviews & complaints page 273

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Address: 38/1/2B Girish Mukherjee Road, Kolkata, West Bengal, 700025

I have ordered a kurta from Myntra. When I received the product I found it without price tag. Further the kurta was bigger in size and hence I requested for a return . Now the customer care is asking me that they cannot accept the return request since the product is without the price tag . Why will the customer has to bear the consequences even though it's not the customer s fault ....

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Address: 380013

Dear sir,

I have recently purchased a kaya advance acne care kit which is delivered to me today and i see that this product is going to get expired in 6 months it is been manufactured in 2018.
And now my situatuon is that i am moving to abroad for 2 years.
I need a product which has atleast expiry due for 1 year.
I cannot come back to india to purchase this product again.
And i am already using...

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I order two levi's pent but i received only one product and online it show me both are delivered through same packing.. I call customer care and they declined to refund me and disconnect the call.. I calling again and again and every time customers care provide me same excuse.. For me i know what is the value of money.. I want my refund as soon as possible in my bank account...

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Address: East Sikkim, Sikkim, 737101

I would like to request that i had purchased a timberland men waterproof shoe and got it delivered on the 24 sept 2019... On the first day i could notice a seepage of water inside the shoe.. I would like to please help me with this complaint against timberland after paying so much for the waterproof shoe and.. Also uploading some pictures of the shoe below...

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Address: Bangalore, Karnataka

I placed an order for about 9 products in my bag that cost more than 5000 rupees on total. My payment was an online transaction. The payment failed but the money got debited from my bank account. I had some money in my myntra credit wallet which was also taken for this order but they said that the payment failed. Either a want my money back or my order to be placed. I regret using this online shopping app! They cheat us like this more often....

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Address: Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Couple of days back i have been cheated by myntra by delivering less number of items than ordered for a pre-paid placed order. On complaining they are showing cold shoulder and just replied "full order is delivered and we will not entertain this claim further".
It seems it no longer safe to place pre-paid orders as there is no-one to listen.
Anyone here please guide me for further action as i don't want people to fall prey to...

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Address: Building No 19, Old Cantt, Amritsar, Amritsar, Punjab, 143001

Sir/mam i have ordered red tape shoes from myntra of order no:[protected]-2028101 on 22 sep 2019 and paid 1649.64 through net banking. Today i have received a mail that your order delivered successfully. But i haven't received any order. I called 3 times to customer care executive, he always said that we have delivered u a mail and ask me to check reciever sign but i haven't received a mail and order.. Please help me......

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Address: Pune, Maharashtra

Retrn no [protected]
I have order one inerware. I have retrn the product in same way as i have received.
After quality check now they are saying price tag is missing.
This is totaly faluse. As i have rerrn the product in same maner i have receive.

Its duty of pickup boy to cheak in frunt of customer weather there is price tag available or not.
As after pickup the product we dont know in what maner...

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Address: MGR Street Anandapuram, 600059

I shopped an item on 26th september with worth rs 4105.. My account got deducted but my order was not placed.. I still have all my bank transactions for proof.. And i have made complaints to the company and i was asked to wait for 24 hours but i still did not get any information after 24 hours... I want my money back.. Why is this happening... What will i do.....

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Address: Bangalore, Karnataka, 560100

I am an old customer of myntra. Recently i have ordered some items with the amount of more than 10k. I did a mistake with changing my delivery address. But there is no such option like this. And even some item is not showing "cancel item" option. So what what do you mean, i have given a wrong delivery address means i have lost the money. Is it like that? Such a good way of making fool right???...

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Address: Bangalore, West Garo Hills, Meghalaya, 794001

Website: Myntra

I placed an order on myntra on 25th september and it was kurta from sangria. You did not show any order status nor did not sent confirmation message but SBI bank had deducted money from my account. I want my money back. I request to take this issue seriously and look forward to your reply and wait until 28th september or else i will seek help from a consumer protection ....

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My myntra account was hacked, while checking my mails, i got to know an order had been delivered to bhopal to some rashid ahmad.

Someone else placed order from my account using my myntra credit balance. The fraud changed my password, contact info and i did not get one notification on my phone. As soon as i was able to log in somehow, i changed the password and mobile details again.
I did not get any notification on...

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Address: Kolkata, Kolkata, West Bengal, 711205

Hi

I am barsha pal and i have facing some issues regarding my order confirmation.
Actually at first i opened this account through facebook (barshapaul.[protected]@gmail.com)and in this ac i have 1000 rupees in myntra credit.so now when i want to confirm my order it shows that one otp has sent to my email id which is that facebook id and i am not getting any otp from myntra.i am not able to confirm my order as i have sufficient...

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Address: 033

I want to reorder the same product after money is debited but order is not confirmed. I had a discussion with your rep who informed me that money would be refunded within 48 hrs. But as i want to gift this to my son during pujas the whole process would take long and i cannot do so before pujas which starts frm 3/10. I would request you to see that the product is reordered and adjusted with the debit you have received at myntra. I would be...

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Address: Bangalore, Karnataka

Hi team,
This is to inform you that i ordered two product in which i returned one product to myntra on 12 sep. (Order no:[protected]-4248901).
Till now didn't get refund, also paid amount and refund amount is differ. I am unable to call customer care.
As i am potential customer, but still they don't care.
Online shopping fraud as all know, but didn't expect from myntra.
Really disapponted!! Looking...

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I bought an item from myntra and when it delivered there was an option in myntra app that "collect insider points" i accidently touched the option. Then i am unable to exchange the item. There wasnt a warning message that you will be never able to return or exchange the item. Now i am stuck with an item that i will not be able to use in my entire life time. I dont want the money back, i just want to exchange it. Help me. I lost my money....

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Address: New Delhi, Delhi, 110058

Hello,
I placed one of my orders on myntra on 20th september 2019. It was a mango tan tote bag and a mango pink top. The package was delivered to me on 22nd september 2019 and because it was a cod order i paid the total amount on receiving the package which clearly mentioned that it contained both my items. But on opening it, i found that the bag was missing for which i immediately called the customer care as i’m a very old customer...

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Address: LALGANJ AJHARA, West Tripura, Tripura, 230132

Hi, sir/madam i am asha mishra from lalganj ajhara, (Uttar pradesh) want to state you that i have purchased a lehenga from myntra after receiving the product it was not looking good on me then i decided to return it and also claimed for refund under refund policy. Return item was successfully picked up by ekart service and. Your site mentioned that i will receive the refund in 2- 3 business day but now it is 6 days and i did not received...

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I placed an order today from myntra of order no.[protected]-9147303. I have paid the money online and even got a message from sbi about the transaction. But i havent received any confirmation message from myntra. I request myntra please give me the confirmation message about the product status, otherwise i want my money back. I also request you to take this issue seriously and reply me as soon as possible....

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Address: South Goa, Goa, 403711

I placed a return request for a defective item i purchased on the 11th september via cod. I submitted all necessary pictures etc. But no one called to confirm pick up. Then 20th the request was cancelled without any reason being given. I immediately raised another return request. It is now the 25th september and my item has not yet been picked up. When i called customer care they said they can only raise another pick up request and it will...

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