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www.newindia.co.in
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Updated: Sep 9, 2024
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New India Assurance reviews & complaints page 13

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V
Vishnu KS95
from Bengaluru, Karnataka
Sep 15, 2018
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delay in issuing claim amount

Address: Ernakulam, Kerala

I received my vehicle after completing entire work on 7th july. The claime amount is not credited yet. I have submitted my account details in service centre for crediting claim amount. I called to new india india insurance office at vyttila in ernakulam several times. But they are not giving a genuine reason for the delay. Every time they are saying they will check and call me back. And never calls. I have decided to move legally through...
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A
alex kalayil
from Pathanamthitta, Kerala
Sep 14, 2018
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non-attendance of surveyor

Address: 689581

Good day,
I alex varghese working as naval officer, met with an accident 4 weeks before. Since i have bumper to bumper insurance, i submitted all necessary documents for processing of claim for my vehicle. Three weeks passed and the insurance office cannot find a surveyor to access the condition of my vehicle.
Every time they are promising me, and till now not able to send surveyor. My vehicle is lying idle at workshop, and...
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K
kirtibhai j gandhi
from Surat, Gujarat
Sep 14, 2018
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claim was closed

Address: Surat, Gujarat, 395001

Sir, i had given the claim in the above stated policy, but my claim was rejected stating that there was no need of hospitalisation as there was only medication & no active treatment, sir, i was admitted in the hospital by the doctor only, & i had to pay all the bills, but when i gave the claim in reimbusment it was rejected by the company, please seek the matter & provide me the claim amount....
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S
Subratsingh2005
from Kombai, Tamil Nadu
Sep 12, 2018
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not covering all items while claiming insurance

Address: Tumkur, Karnataka, 572102

As i met with accident on sunday. Today one survayor came to survey the behicle. He told that some left side vehicle arch and guard he will not cover under insurance as broken part not available. I was driving through one forest area at 11 pm. Suddenly dog has come. We were having ladies with us. Whether is it possible to get down the vehicle and collect all the items. Mr santosh who surveyed the vehicle told that these parts can not be covered....
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J
Jahar Banerjee
from Kolkata, West Bengal
Sep 8, 2018
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unable to appear in prelim exam due to strike in rail and roadways

Address: Kolkata, West Bengal
Website: NIACL consumer complaint cell

Due to strike i failed to reach on reporting time that is 1315hrs on 08 sep 2018... However reached at exam centre tcs kolkata gitobitan... Security persons delayed n failed to talk to management which caused aspirants like us to write the exam... Enough time was there to make arrangements n permit us to enter for the exam... It's just not justice... Tcs gitibitan could have talked to niacl authority... Niacl authority could have talked to...
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A
anjaneyuluaurobindo
from Hyderabad, Telangana
Sep 8, 2018
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health insurance

Address: Medak, Andhra Pradesh, 502032

Subject: ghpl tpa - new india assurance health insurance claim rejected with improper / silly reasons

Dear sir / madam,

Health insurance claim rejected with improper / silly reasons by new india assurance company. I am holding medical insurance policy from good health plan ltd (Ghpl) which is third party administrator (Tpa) and the insurance company is new india assurance company.

My wife has...
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A
Ashi..
from Lawar Khas, Uttar Pradesh
Sep 7, 2018
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surveyor cheated and took survey fee from me & company both

Address: Agra, Uttar Pradesh, 282002
Website: www.newindia.co.in

Dear sir,
After an accident on 9th april 2018, i claimed it from new india assurance company. To process it i paid rs.1750/- as survey fee to mr. Dinesh singh - surveyor (Bill attached) & he assured me that it will get reimbursed along with claim amount.
But intentionally he bring this fee in his account from company & now he is pretending not to give it & 2 days back when i insist him to give it asap he misbehaved & used...
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Y
Yl Mungshing
from Gangtok, Sikkim
Sep 6, 2018
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customer id required for two wheeler insurance

I'm writing for the second time regarding my 2 wheeler insurance policy. I'm unable to download policy documents as I didn't receive customer ID in any form. Kindly look into the matter as soon as possible.

Getting insurance without receiving proper policy document is as bad as not having insurance, so kindly resolve tlhe issue at the earliest for best interest if both customer and company.

Forwarding the SMS...
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S
Sanjay0687
from Gulabpura, Rajasthan
Sep 5, 2018
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behavior of your employ

Address: Jaipur, Rajasthan, 302033

Sir i was apply the clain of my damage car.. But ur surveyor and ao jaipur do the pressurize behave with insured person.. Insured person don't want survey from first surveyor but ao agin provide the responsibility of survey to the previous surveyors.. M not really satisfied with ur policy or work.. I will not advice to any other person for insurance of any vehice...
Thanking you...
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S
Sumit mathew
from Pune, Maharashtra
Aug 30, 2018
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payment of received for car insurance claim - claim file no:2681/policy no:71320131170300009375

Address: Chennai, Tamil Nadu

Hi,

I want a resolution for my problem regarding getting my payment for car insurance claim with new india assurance. I am not getting proper response from there customer care and in there claim related customer care number no one picking the call.

Our car ford aspire met with an accident 23/05/2018 and same has been informed to insurance company post taking vehicle to ford, kolkata. And we have paid for the...
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M
manojsinha65
from Jugsalai, Jharkhand
Aug 24, 2018
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private car package policy (online) no. 31030031170100064571

Address: 831001

This has ref. To my duster online policy claim, submitted bills after survey and confirmation to go ahead for repairing to kamani centre office - jamshedpur on 19th july 2018 to the concerned person and till now no response or payment transferred to my account. Meet 3-4 times with bm (Mr. Singh) & mr. R pandey, they are just making excuses of shortage of manpower and gives time i. E., within 2 days we will do. It's more than a month & no...
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P
Premkumar Lazar
from Thiruvananthapuram, Kerala
Aug 24, 2018
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didn't received insurance policy hard copy

Address: 751016

Sir i have renewed my car policy through online on 14/06/2018 policy number[protected] vehicle hyundai i10 still i didn't received my original hard copy even i was spoke with my agency send to my new address but till no response from them twice personally i spoke with him he didnt response. My branch office the new india assurance co ltd trivandrum d. O - i (760500)...
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R
Rajendran madavan
from Chennai, Tamil Nadu
Aug 23, 2018
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mediclaim insurance - new india assurance

Address: Chennai, Tamil Nadu, 600126
Website: [email protected]

My family is under cover of mediclaim policy more than 10 years. My daughter priyadharshini suffered from eyesight deficiency of -6 had to undergo lazik surgery at agarwal hospital chennai. I asked pre authorisation but it was denied for cashless hopitalisation but they mentioned in the mail that the expenditure can be reimbursed after submitting the original bills.
I did it and was waiting for reimburement but they didnt respond for...
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C
chetan zawar
from Mumbai, Maharashtra
Aug 23, 2018
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regarding claim settlement

Address: Aurangabad, Maharashtra, 431112

My policy number[protected]
mobile [protected]
i lost my car in car accident but due to lazy service by new india assurance i am not getting my money bank
u r advisor talk such rude manner that i am feeling shamefull that i am your client
as i mentioned above i given consent for total loss of my car of 8 lakh rs
but from last two months i am not getting any reply from your side even i am calling...
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J
Jayant kumar Bisoi
from Varanasi, Uttar Pradesh
Aug 20, 2018
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wrong credit of premium of rs 204960/ allahabad bank utraula branch

Address: Lucknow, Uttar Pradesh, 271604
Website: www.newindia.co.in

We have made rtgs of rs 204960/ (Rs two lac four thousand nine hundred sixty rs only) to new india assurance co ltd. Details given below.

A/c holder-the new india assurance compnay ltd.

A/c no-[protected]

Ifsc code-utib0000053

Axis bank hazratganj branch

Date of txn-31/07/2018

Amount of txn-rs 204960/ (Rs two lac four thousand nine hundred sixty...
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B
Baljinder Phul
from Ludhiana, Punjab
Aug 18, 2018
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complaint regarding settlement of claim amount and deficiency of services

Address: 144205

I karam singh s/o resham singh of vill sotla distt-hoshiarpur (Punjab) india own a car hyundai i20 having policy no[protected] which met with an accident and i claimed insurance from your company which was settled by your company employees. Regarding claim amount requesting multiple times on customer care of your company of your company employees. I called several times to company employee named miss sujata designated as head of...
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J
Jitender Ahlawat
from Thanesar, Haryana
Aug 18, 2018
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claim settlement poor having 6000 loss

Address: Rohtak, Haryana, 124001
Website: [email protected]

Zero dep claim cashless service poor because i buy my policy through online promoted by pm digital india.
Cash given by me no receipt given
After complaint on 8 aug till date no solution due to late and poor customer service i have got loses of rs. 6000 as well as my insurance cost also non for me because of company poor service
I want my given cash and my loss due to ur poor service....
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G
G Swethalatha
from Bengaluru, Karnataka
Aug 6, 2018
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Resolved

good health tpa services limited, punjagutta, hyderabad under new india assurance co. ltd.

Address: Hyderabad, Telangana

Sir,
My name is g. Swetha latha working in telangana state, mahabubanagar district in district cooperative central bank. Our institution had taken health insurance policy from good health tpa services limited, punjagutta, hyderabad provided id no: ghna[protected] under your company new india assurance hyderabad. I have mediacted for gynic operation on 10.06.2018 and one day before i have informed asst. Manager (Mail praveen. [protected]@newindia.co.in)...
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S
sandee19in
from Gohana, Haryana
Aug 3, 2018
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health insurance agent & broker complaint

Address: Sonipat, Haryana, 131301

Dear sir

I am policy holder of your company. I want to change my policy from floter to indivisual. My current policy status is floter. I want to change it in indivisual. I call to my broker mr. P. K. Jain regarding the same but he always ingore my call. At the last yesterday i call him on 01/08/2018 he refused me that we cannot change the policy from floter to indivisual. Before two year my policy stand indivisual. After...
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S
[email protected]
from Kolkata, West Bengal
Jul 28, 2018
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non receiving of policy hard copy or soft copy till date since date of proposal (27.11.2017)

Date of proposal is 27.11.2017 for maruti car insurance wef 18.01.2018 through maruti insurance broking pvt ltd sub agent premium car world. Since 18.01.2018 till date i have not yet received soft or hard copy of the said policy as a result of which i have been suffering from mental & physical tension, agony and harrasement as well as defamation on road as a doctor of state govt hospital. I, therefore, pray before your good self suitable...
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