Submit a Complaint
Claimed

Panasonic India Complaints & Reviews

www.panasonic.co.in
1
Updated: May 7, 2024
Complaints 2014
Resolved
280
Unresolved
1734
So far so good - The company responded to our notifications and is working on resolving complaints.
Complaints
Contacts

File a complaint to Panasonic India

Having problems with Panasonic India?

File a complaint and get it resolved by Panasonic India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Panasonic India

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Panasonic India reviews & complaints page 42

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
paras parakh
from Noida, Uttar Pradesh
May 18, 2017
Report
Copy

In warranty repair of my mobile

My panasonic mobile gd25c display was defective i summited my mobile on 26 april to your service center i pic solution preet vihar delhi till date i have not received any communication from them and their phone is always not reacable ialso tried to contact your rm mr kuldeep raina but he also didn't pickup my phone my phone is in warranty imi no is [protected] pls look into the matter and oblige. Thanks paras...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
umar haris Shaikh
from Bengaluru, Karnataka
May 18, 2017
Report
Copy

Installation not done for led TV

Address: 560037
Website: Amazon

Very bad costomer service.. It's been more than a week i have been calling them for installation they say it will be done today but never get a call from service engineer.. After that they gave service centre number but the manager doesn't pick the call.. Horrible service...

It's been more than a week now.. I have not bought tv for demo purpose.. Very ignorant customer care department.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kunal_ajay
from Patna, Bihar
May 17, 2017
Report
Copy

Service delay

Address: Patna, Bihar, 800001

My self Kunal Sharma from Patna, Bihar.
i was given my Panasonic Smarphone Eluga A2 for service here in patna serice center on 21st of April 2017, the Patna Service center told me that i will get my phone after 7 days, but after 7 day when i call him they told me that my phone is still in delhi & they have no update that when my phone move from delhi,
then I call to Panasonic customer care toll free no, they checked my status...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kgottam
from Hyderabad, Telangana
May 17, 2017
Report
Copy

Panasonic ac 1.5 ton - cooling not working

Address: Ranga Reddy, Andhra Pradesh, 500049

I purchased panasonic ac 1.5 ton back in apr 2016. I found that cooling effect is not upto the mark in 2nd week of apr 2017 within warranty period. So i requested for service maintenance which was taken care by after multiple follow ups and free of cost as it is within warranty. The technician cleaned the machine.. Done deal... It was okay. Right from next day cooling is completely off. I raised complaint on phone (R[protected] so that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rsomasundaram
from Perambalur, Tamil Nadu
May 17, 2017
Report
Copy

Air-conditioner low cooling

Address: Madurai, Tamil Nadu

I have brought an air-condition unit from meenakshi fan house madurai tamilnadu a/c model cu-kc18sky3r-1on[protected] vide invoice no mdu1-17/[protected] dt.[protected]. After so many follow-up and phone calls they have installed the unit on[protected]. But after that the cooling effect is very low and your supervisor has attend to it and informed that some more gas to be added to get cooling. It is hardly seven days how can we accept to repair...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit@1983
from Noida, Uttar Pradesh
May 16, 2017
Report
Copy

Replacement of panasonic window ac 1.5 ton (Defective ac received)

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.consumercomplaints.in/new_complaint

I purchase 1.5 tonn window ac date 12.5.17 from reliance digital store (Logix-noida sector 35) with installation free by the name of amit kumar shrivastava ([protected]). At 13 morning i receivd ac and 14th evening 5 pm engineners came for installation. When he open he find that fan has already broken. I discussed with panasonic service centre and reliance digital they told to me that ac will be replaced within 48 hours. Today is 16th may...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Idris Zojwala
from Mumbai, Maharashtra
May 16, 2017
Report
Copy

Automatic water drainage

Address: Thane, Maharashtra, 421301
Website: [email protected]

Automatic water drainage complained twice to customer care and onces to the service centre but trie n error done by ur engineer 3 times and he also replaced one and taken 850 +350 on his previous visit but still the problem remains the same washing machine not yet in working condition. So we request u to send some well qualified engineer for the repair work...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jaschabra
from Delhi, Delhi
May 15, 2017
Report
Copy

AC not cooling

Address: 110092

Sir/Madam,

On 15th May 2017 I had a talk with the Panasonic senior customer care person and also had a talk with Mr. Arvind Goel (Mob: [protected]) the owner of Panasonic service centre.
Both of them assured me that since their technicians were unable to rectify the fault, they will be sending the senoirmost technician today to rectify the fault.

Mr. J Chhabra
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lalitksharma88
from Nagpur, Maharashtra
May 13, 2017
Report
Copy

Panasonic engineer damaged ac during 2nd service.

Address: New Delhi, Delhi, 110034

I have called the customer care on 27th April 2017 at 2:45 PM to schedule 2nd service of my AC. The AC person came on 30th April 2017 in evening around (19:00 Hrs), on 3rd after I registered for 2nd service, what a quick service Panasonic is giving.

Then we he did servicing and guided me to clean the filter every 10 -15 days if we have heavy dust in our area.

Yesterday (12th May 2017) in evening I was cleaning...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arni Kumar
from Chennai, Tamil Nadu
May 13, 2017
Report
Copy

Faulty and delay in Installation of 2 aircons in my house

Address: 600017
Website: Panasonic.in

Dear Mr Sathish R (Panasonic Chennai)

This is my reply to this last email, dated 12/05/2107.
This, following the abruptly ended conversation with you.
Very unprofessional.

The complaint was referred to you for arbitration and you did nothing for this customer, in the form of explanation or follow up.
You did not inspect my house to see the work nor did you understand the nature of the complaint,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaschabra
from Delhi, Delhi
May 11, 2017
Report
Copy

Panasonic new ac not cooling

Address: 110092

Sir/madam,

I had purchased a Panasonic 1 Ton Window AC from Navrang

Electronics, Delhi-110092 on 5th June 2016.

From day one the AC was not cooling properly. Last year in July 2016

the technician came and checked the AC. He agreed that the AC was

not cooling prop erly and told me that the AC needs servicing. He

serviced the AC (DRY SERVICE). He...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arni Kumar
from Chennai, Tamil Nadu
May 11, 2017
Report
Copy

Panasonic aircon x 2, faulty installation in my home

Address: Chennai, Tamil Nadu, 600017
Website: Panasonic In

Dear sir
As i have not received a specific response, i write again to remind you of the service rendered to this customer, thro the previous emails.
Panasonic thro' its employees in chennai, has let this customer down and you owe him an explanation and set things right, from the recent air con installation.
The installation took 10 days, was messy, faulty and still today incomplete.

Besides the above problem,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yatendra Soni
from Deoria, Uttar Pradesh
May 11, 2017
Report
Copy

For microwave

Address: Jodhpur, Rajasthan, 342001
Website: Panasonic

Meny apna microwave 5 days pahle service center m cotation k liy diya tha mery 4 baar jany per bhi mujy cotation bana k nahi diya gaya mujy waha wait karwaya gaya or fir baar baar yahi bola gaya k kal ham cotation bana dengy ya apko mail kar dengy jiska mail bhi mujy abhi tak nai bheja gaya meny 2 baar call bhi kiya service center p jinka name jeetu bhai h unhony mujy santosh janak jawab nai diya aap meri complete ko jald se jald solve kary...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Eudy
from Mumbai, Maharashtra
May 10, 2017
Resolved
Report
Copy
Resolved

Defective lcd

Address: Mumbai City, Maharashtra, 400068
Website: Panasonic

I purchased panasonic led tv 55 inches model no. Th-55c300dx on may 30 2016. Within one year i had the remote replaced thrice. The led screen had a line on the left hand side. The technician came and replaced it for me. Within one month again the line has come on left handside. I want a replacement as i have paid 71k for this product and have received a defective unit. The seller is ezone at malad infiniti mall mumbai....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
niteshrungta
May 10, 2017
Report
Copy

Panasonic 50 inch Plasma TV

Address: Mumbai City, Maharashtra, 400708
Website: www.panasonic.com/in/support/contact-us.html

HDMI and USB ports stopped working around 10th April 2017 and I logged a repair request with Panasonic via Job number R[protected]. Mr. Gyanendra, one of their techicians visited me and confirmed that the motherboard controller unit is shorted and the whole motherboard will need to be replaced. I have asked for the remplacement and am ready to pay for the new part, however no one has contacted me for over 2 weeks now and Mr. Gyanendra's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshay2017
from Gurgaon, Haryana
May 9, 2017
Report
Copy

Panasonic fraud mobile company

Address: Rohtak, Haryana, 124001
Website: www.panasonic.co.in

We would like to throw some light on Panasonic Service Team who is fooling people a lot and I am one of the Victim who is still going round & round.
My Andriod Panasonic Eluga switch Model phone went dead on 10th of March 2017 which was submitted same day to Panasonic Care "Jai Maa Enterprise" in Rohtak, Haryana.
I was given a Job Sheet number KJASPHR128317PI22569 with a Turn around time of 15 days. In between I approarched...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rimsg
May 5, 2017
Report
Copy

Poorest call center reps and not getting re-installation done even after accepting charges

Address: 560067
Website: www.panasonic.com/in

I have bought a washing machine top load fully automatic from you all about 1.5 years back.
I have relocated to a new house in bangalore and i have been calling your call center[protected]

1. I have called 7 times since wednesday - 3rd may 2017
2. I asked for re-installation (Very clearly mentioning) this is re-installation and i will pay the required charges
3. I continue to call your call center to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
T>Srinivasan
from Chennai, Tamil Nadu
May 4, 2017
Report
Copy

Ac received in worst packing no response from dealer and mfg

Address: 600099

I bought an ac from vasanth & co sale at nandambakkam on30/03/17. After that not delivery the ac subsequent many follow up they delivered ac in damaged packing condition. I spoke to panasonic sales manager and service manager, they confirmed that company packing is like that because of transportation. After that till today they didn't send installation person. No response from the company side and dealer side.

This japanese...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kirubaburi Yeeswaran
from Chennai, Tamil Nadu
May 4, 2017
Report
Copy

Panasonic Eluga Ray Max

Address: 605602

When i am speaking (Calling) to someone else speaker is not working and speaker volume is very low even when speaker is on.
Speaker is not working when call take place.
Speaker mode is not working while calling/speaking to some one else
Pls provide online update for my problem.
I bought mobile from flipkart.
Back camera is very low quality
Give update for android version 7 for this mobile
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
msharma74
from Mumbai, Maharashtra
May 3, 2017
Report
Copy

AC servicing not done done properly

Address: Ahmedabad, Gujarat, 380051
Website: www.panasonic.com

Dear sir,

Despite of several communications, i am not getting proper solution to my problem from the company. I have already paid for servicing charges but after 15 days of the servicing the ac have again started giving same problem and now they are given another estimation of above 8500 for repair. I am giving herebelow the case history :

I have a panasonic window ac which was not cooling. Hence i lodged complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Shopishy.com
1
(67)
Today Live Shoppings
1
(95)
Maxo Phones
1
(27)