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Policy Bazaar Complaints & Reviews

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Updated: Apr 19, 2025
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Policy Bazaar reviews & complaints page 10

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S
Sharan698
Apr 3, 2022
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Deletion of my account and the respective data

Please help me in deactivating my account from policy bazar because of there spam calls for unnecessary reason, as soon as i start searching for something they call regarding that,
Please help me resolve my issue
My mail id: [protected]@gmail.com...
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M
mohitmack
from Noida, Uttar Pradesh
Apr 3, 2022
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Poor response from sales team after payment receipt

I've been dealing with Vishnu of sales team for my company's group health insurance policy and after making payment, their response suddenly became very sluggish. A person who used to call me many times daily become unreachable after payment is processed. I'm struggling to get invoice from last 3 days but nobody is supporting. Not sure whether it's s scam or what...
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A
anitagadgil
from Delhi, Delhi
Apr 2, 2022
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Free look cancellation

Address: New Delhi

I had enrolled for a policy with Policy Bazaar and later changed my mind within free look period. I had informed about policy cancellation almost 24 hours prior to the policy issuance day by speaking to the assigned Relationship manager and she did not forward my request on time and due to which the policy got issued the other day. Later I just got a partial amount refunded and Rs. 2, 000 was deducted from that even though it was not due...
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Hi,
I have filled application for a policy with Policy Bazar and paid the respective amount 10, 450/- towards premium. After knowing the terms and conditions one support guy from policy bazar called and showed interest for enrolling into a different vendor policy by making the fake commitment that i will be getting the refund of previous application with in 4-5 business days.

I was supposed to enroll the new policy...
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Address: DIVISIONAL OFFICE-30 (GURUGRAM) UNIT NO:34,35,6A,6B,GROUND FLOOR,VIPUL TRADE CENTER,SECTOR-48,Sohna Road

Policy mistakenly paid twise....
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R
Richa_Choudhary
from Thane, Maharashtra
Mar 31, 2022
Sep 21, 2022
This thread was updated on Sep 21, 2022
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Less IDV amount mentioned in car insurance policy

Address: 6TH FLOOR, OBEROI COMMERZ, INTERNATIONAL BUSINESS PARK,OBEROI GARDEN CITY, OFF WESTERN EXPRESS HIGHWAY,GOREGAON (EAST), MUMBAI – 400 063,MAHARASHTR
Website: www.policybazaar.com

I had purchased car insurance policy from policybazaar for IDV amount of ₹2, 50, 000/- for a premium payment of ₹4790/-.
I had payment if 4790/- on 07/03/2022 to policybazaar for above IDV value. However, they issued me policy with less IDV amount of ₹2, 14, 900/-.
On taking up this matter with policybazaar on calls and email on 10/03/2022, I did not receive any positive response and they kept on saying they are looking...
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K
kuldeepkrSingh
Mar 29, 2022
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Issue with policy

Address: Policy Bazar New delhi

Hi the customer support executive are very rude to customer, they do not have enend to end knowledge, when we ask about the clarification, she said sales team making fool and selling the policy. Issue I have purchased my policy and I offered for my wife as well she do not have pan card I clearly told them but twice over the call they confirmed it will be done on Aadhaar card and told to visit for medical, I have wasted more than 500rs to...
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J
Jebasteen
Mar 26, 2022
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2W Insurance

On entering the vehicle registration number in the PolicyBazaar website, it displays the correct vehicle details. On continuing further, it does not display the insurance period. If you hastily pay for the policy immediately, you will miss out verifying if all necessary details of the new policy contains the correct details, especially the policy period.

Always WAIT for the Proposal email to arrive. It will display all details...
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A
aman87a1
from Purnia, Bihar
Mar 25, 2022
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Pan no deactivate and noc required

Dear SIr/Madam,
My Policy Bazaar id - IP27371
Name- Nahid Perween
I Request you to Kindly Please Provide NOC Letter, due to government job issue.
Please Provide urgent basis as soon as possible.

I will be very thankful to you.

Regards
Nahid Perween...
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A
aman87a1
from Purnia, Bihar
Mar 22, 2022
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Pan no deactivate

Address: kishanganj

Dear sir/Madam,
Kindly please deactivate my pan no FYZPP2825Q .
Reason job issue, please deactive my pan number.

regards
Nahid perween...
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V
Vinayak R Zambre
Mar 21, 2022
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Car insurance of MH01PA6830 not updated on mparivahan

I have purchased car insurance policy from policy Bazzar on 21 Jan 22. But till date it is not get reflected on M Parivan portal.
I have to pay green tax for my car MH01PA6830 since 15 years are elapsed. But due to non availability of insurance policy online on Mparivahan, RTO doesn't go ahead. So I couldn't using my car since last 3 months. I am using other hectic travel options. This really a harassment from policybazaar and for...
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R
Rajendrasinh Kumpavat
from Ahmedabad, Gujarat
Mar 20, 2022
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Calling 2 time in a day

Policy Bazaar Agent call every day 2 time,
we are not require service from Policy Bazaar and unsubscribe pls

my Name : Rajendrasinh Kumpavat
contact No : [protected]
email : [protected]@gmail.com...
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R
Ranjith28
from Madurai, Tamil Nadu
Mar 18, 2022
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Not refunded my money

I have purchase a insurance with policy bazzar from SBI general insurance. Policy created and my name is wrong. I have requested for name change. I have waited for 1 month no updation happened. Everyone i have contacted asked me to wait for 5 days couple of days 1 week etc... Then i request for cancellation and refund my money. But for that also same story. Till now my money is not refunded. Please don't buy any insurance from policy bazzar....
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M
Manjul Vashishtha
Mar 15, 2022
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Repeated calls from Policy Bazaar Executives

Hello,

a few weeks back I enquired about a few policies from Policy bazaar.

After that, I am receiving countless calls from their executives at every odd time of the day. Even on Sundays!

I DO NOT want to receive any calls at all. This is hightly unprofessional! I WOULD NEVER take a policy from you guys or enquire about anything in the future. You get a number and start harrassing people. Highly...
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J
jigalsp
from VISNAGAR, Gujarat
Mar 14, 2022
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Claim related issue

I give my car for accidental insurance After completed work I pay for that and file claim for that, after that they told your in seven days your claim amount deposited in your account, but after seven days they told me your name not match with insurance ID, for that I talk with policy bazzar but they not resolve this issue after 10 days. and my claim amount was stuck.

policy No. PBC59730

Please resolve this issue....
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J
jb*sngh
Mar 13, 2022
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Rude behaviour of Customer Executive

I checked details on line and then a customer care executive (Ashutosh) called me and explained the details of a policy to me. I told him clearly that right now i am exploring the options and will not buy policy immediately.
He called me after a couple of days today i.e. Sunday March 13 and asked me again about why i am not buying it. I repeated that i will purchase it after few days probably next month. But he insisted to which i...
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A
adarsh606
from Boisar, Maharashtra
Mar 10, 2022
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Refund of amount of premium

Website: www.policybazaar.com

I have booked term insurance plan of MAX Life with policy bazaar application no[protected] & Max Life Application No:[protected] and at the time of booking the policy Max life application was allowing me to proceed with the pin code 401501 but after the payment and proposal form I am getting calls and your executives are saying that this policy can't be proceed because of pin code as it is not listed but its listed on the website then only...
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V
Vinodh h
Mar 9, 2022
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Policy not updated

Still my motor insurance policy no 3362/02230426/000/00 as i received policy copy on 4th and still not updated in chola and because of that i could not able to claim my insurance as my car windshield was broken.
hence i request to pls talk to chola insurance team and do it as the earliest....
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S
Sivaraman ganapathy
from Rasipuram, Tamil Nadu
Mar 7, 2022
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Lien not revoked

Reference ID:[protected]
I, Sivaraman ganapathy had a proposal for term insurance. I paid 1 st monthly premium and also auto debit marked in my account. Later I withdrew my proposal and got refund. But the lien marked in my account not revoked from past 1 month. Kindly advise to revoke the lien marked in my account....
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N
neil007
from Bengaluru, Karnataka
Mar 6, 2022
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Refund Against Two Wheeler Policy

The company was not able to provide the policy on time and after asking for the refund also they are delaying the dates and not giving any proper resolution on the refund amount....
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