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www.policybazaar.com
1.2
Updated: Apr 19, 2025
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Policy refund amount issue
Proposal is not converted to policy after payment

Policy Bazaar reviews & complaints page 14

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B
Beni_sanjeev
Aug 22, 2021
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Amount deducted but policy not yet renewed

Hi my name is Sanjeev i renewed my insurance policy on 20 Aug 21 for two wheeler (UP-32-DJ-0317) it has yet not renewed...
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A
Anu1588
Aug 22, 2021
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Payment deducted but policy was not sent

Address: Pauri garhwal uttrakhand

Hello my name is anoop singh i had book a policy fir my car on dated 19.08.2021 around 5:30 pm that the payment was deducted and the customer care executive told me your policy will b generated with half an hour after one hour i called back to policy bazar customer care than they told me policy will be sent to your registered e mail id which is anoop.[protected]@yahoo.com but policy was not sent on dated 20.08.2021 i waited gor whole day but policy...
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D
dr.Ashish Verma
Aug 18, 2021
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Payment of policy EMIs even after rejection by Star Health Insurance

I purchased insurance policy suggested by the agent, but company later rejected the policy and refund is also not done. since last three months EMIs are also deducting regularly from my account.

Your proposed Health Insurance details are as follows:
Reference Number: R/161130/01/2022/276947
Premium Amount: Rs. 25509/-...
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H
Harsh_in
Aug 17, 2021
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Payment Transaction Failed

Address: Gurgaon, India

On 09/08/2021, I purchased a health insurance plan from Max Bupa via the policybazaar website.
My premium amount (Rs.53861) was debited from my account. But the transaction failed for some unknown reason.

It has been more than one week and I have received no clarity on why this problem has occurred, where the money is stuck, and when can I expect the refund of my money. I was reassured multiple times that I will receive...
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S
Sanchi Mendiratta
Aug 16, 2021
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Unable to contact customer care and book an insurance

Please call me at [protected] as I’m looking to get my 2 wheeler insured. It’s expiring soon, please call at the soonest....
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Sanchi Mendiratta
Aug 16, 2021
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Nobody from customer care calls for the 2 wheeler insurance

I have tried to ask the representatives to call me as I need to discuss about the plan. But nobody does and my insurance is expiring soon. Please help!...
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H
Harshit Rajan
Aug 15, 2021
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Cancellation of health insurance complaint ID PB84484204

Address: gurgaon

I purchased health insurance from Policy Bazaar in December 2020 on EMI on the credit card. Due to some technical problem, my EMI was not deducted on the 7th of August 21 and I raised a complaint against this and I was told that I will receive a payment link within 30 minutes but I did not receive any payment link, and the next day I got a mail from the insurance company that my policy is canceled due to non-payment of EMI. i enquired about...
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H
Harpreetsethi
from Sonipat, Haryana
Aug 14, 2021
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Poor Customer service and wrong selling for corporate policy no - GHA/Q2147145/13

This complaint is against Policybazaar and their employees Mr Mihir Milan, who sold the corporate policy of Self, Spouse and 4 kids. Before policy, he said we can add spouses and kids once the policy is started and that can be added by the employees. Later, once we bought the policy, we were denied to add the Spouse and children and they said, it can't be added in mid term however it is a fresh policy and we were never told that we need to...
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D
Dhagar
Aug 13, 2021
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Repeated Calls again and again

Address: Ground Floor, 119, Sector 44, Gurugram, Haryana 122022
Website: www.policybazaar.com

Just to clicked policy bazaar website from that day getting repeated calls even though i informed tele caller that am not interested but daily two calls while driving, while in meeting....
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Dhagar
Aug 13, 2021
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Repeated Calls Daily

Address: Ground Floor, 119, Sector 44, Gurugram, Haryana 122022

I clicked Policy Bazaar.com advertisement in some website suggesting to compare term plans and this was my mistake to enter their website.It asked for contact details before revealing the information(though those information will be already available in the each Life Insurance Website itself) and when I gave my Mobile Number. The Website said, Your number is listed in "Dont Disturb Category". You need to accept and allow Policy Bazaar to...
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P
prathapcg
Aug 11, 2021
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Freelook cancellation of Policy 633335567

Address: 00966509302446

Maxlife online policy taken through Policy bazar however when I approached them for freelook cancellation there is no support from them. Policy bazar helping only for purchase of policy through them however when their customer had an issue they totally ignoring which is not correct. They should help their customer for purchasing a policy as well as to cancel the policy which has taken through them.

Seeking immediate action...
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T
Tarungoswami891
Aug 10, 2021
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My car up 80dd 4234 insurance bill not reimbursement till now

Address: Agra

Sir, my car insurance by united insurance company by policy bazar.
My car insurance bill reimbursement pending last three month. And your executiveis making fool last three month. So please reimburse the insurance bill early to possible .

I m feelibg very bad experience with policy bazar......
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P
Pulak Kar
Aug 8, 2021
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Money deducted but Insurance not processed

I bought a two wheeler policy from Policy Bazar(United india insurance
United Third Party), for which money (Rs. 1212) got deducted (through phonepe, [protected]@YBL), but the insurance didn't get processed and there is no confirmation regaring a refund....
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U
USER 1 P
from Mumbai, Maharashtra
Aug 7, 2021
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Term insurance in intentionally delaying.

Address: Flat 1A, NGO QUARTERS

Sir, I payed 6 months premium to start term a insurance on July 6th 2021. But till now they are not started the insurance. But they told to fill up vivid questinare. But they are not sharing the form. I think it is doing intentionally by policy bazar along with bharati axa for delaying. Beware of these types of fraud companies while taking long term policies. Government has no regulations for taking payments from customer and intentional...
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N
nikhilkhurana
Aug 4, 2021
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Port In policy issued as a fresh policy

I had informed in advance and was given the assurance (by agent Aman Goel) that my health insurance would be issued as a port in policy ([protected]) but instead they issued my health insurance as fresh policy and have been contacting them for days now to fix the error that they have made . The relationship manager Mehtab Khan assigned to me is of no help, doesn't speak english and all he have to say is he has highlighted the issue to...
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C
chetna.01
Aug 4, 2021
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Term Insurance Policy

The team took the money to generate term insurance policy from the past one month. They have been contacting me for test for which I have given my blood samples every time. Still I am waiting for my policy to get processed.

I am contacting them each time to give me an update but every time I have to call them to get an update.

Moreover, today the policy got rejected mentioning the reason as high thyroid. I recently...
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S
smokes
Jul 31, 2021
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Took money but didn't process my policy. its been two months

I purchased a policy on May 31, 2021. And today is July 31, 2021, and my policy hasn't been processed yet.
As instructed by Policy Bazaar, I completed my medical check-up from the center assigned to me. Here's a screenshot of the message I got from Policy Bazaar via WhatsApp. I completed my medical checkup on June 5, 2021, as mentioned in the message
After completing the checkup, I had many bad experiences from the Policy...
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A
aniketiii
from Mohali, Punjab
Jul 29, 2021
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Delete my account permanently from your data

Please delete my account permanently from your data as I dont want to receive any calls from you. Daily calls are very annoying and I don't want to buy any policy from you. My email id is [protected]@gmail.com and phone number is [protected]. Check and delete my account....
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A
Arshad.husin
from udaipur, Rajasthan
Jul 29, 2021
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Refund pending from last 20 -22 days

Address: udaipur rajasthan

Refund is pending

Arshad Husan
Udaipur, Rajasthan
I've purchased thirty party car policy via policy bazaar on dated[protected] and policy bazaar not provide the policy on dated 06-07/2021 due to some technical error, after 4-5 days I have cancelled the policy on dated 06/07/2021. The payment was done during the policy purchase time. But still now, i ve not received any refund details regarding the cancelation.br...
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S
Sunita Sharma
from Bengaluru, Karnataka
Jul 29, 2021
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Car policy received by email under digital Signature has "Validity unknown "

Dear Sir / Madam,
I have received by car policy from CHOLA MS through policy bazar (Policy No: 3362/02071300/000/00). The policy has under Digital Signature "Validity unknown " and question mark (?). Please send me the valid policy by email and hard copy by post.
Sharma Anand Kumar...
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