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1.2
Updated: Feb 25, 2025
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354
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1122
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Policy refund amount issue
Proposal is not converted to policy after payment

Policy Bazaar reviews & complaints page 11

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O
Om Kasar
Feb 25, 2022
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Not speaking politely over the phone

One guy has call me to provide the information about some policy. He was not polite to me. He didn't use good language
His phn. No.[protected]...
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GaurabGG
from Golaghat, Assam
Feb 22, 2022
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Failed transaction

Today, 22 Feb, 2022. I have bought an insurance for a bike. During the payment the payment got cancel. I have to done it again. But the amount in Rs 828.00 has been deducted two times. So, the Policy Bazaar should have return i.e refund my amount which was incomplete transaction. The ref. no is[protected]. Time: 8:30 am. merchant upi id is policybazaar.[protected]@hdfcbank.

Thank you.
Hail Hydra...
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P
Poojalakshmi D
Feb 20, 2022
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Refund amount not received

I have purchased a health insurance policy from policy bazar. But it got rejected from the policy provider. But now my amount is not been refunded. Policy number: P/NO/288803/[protected]...
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S
Shantanu9698
from Thane, Maharashtra
Feb 18, 2022
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To wrong commitment

Address: Ambernath east

Dear sir,
I was done my policy in 16 feb 2022, vehicle no MH05R6423 and i was asking ur executive(mr.jagdish sir) in which time the policy is active in m-vahan portal because my vehicle passing date is 19 feb 2022 n i was booked a special date because till 14 April not date available he was told me ur policy will update minimum next 24 hrs n maximum 48hrs and still policy is not update..
Please try to understand n update my...
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R
Rohan Narayan More
from Mumbai, Maharashtra
Feb 14, 2022
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Health Insurance Cancelled but Loan EMI is not

I had opted for Health Insurance from PolicyBazaar for Senior Citizen category on 23rd Jan 2022. The Provider was Neva Bupa and intermediary was Shopse.

The official named as Jaiprakash convinced me to take a consumer loan without giving the downsides of such transaction.
Instead he gave a false promise that the autodebit can be reverted within 14 days.

After few days the health insurance was cancelled...
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S
Samima perween
from Raiganj, West Bengal
Feb 13, 2022
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Bike insurance banwane ke liye but payment successful ho giya tha lekin .. peyment refund nahi hua hai

Address: AT-MIRSAHAPUR, PO-HATKHOLA SAHAPUR,PS-GOALPOKHAR,DIST-UTTAR DINAJPUR,WEST BENGAL

As soon as possible refund my money...
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Samima perween
from Raiganj, West Bengal
Feb 13, 2022
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Bike insurance banwane ke liye but payment successful ho giya tha lekin ..

Address: AT-MIRSAHAPUR, PO-HATKHOLA SAHAPUR,PS-GOALPOKHAR,DIST-UTTAR DINAJPUR,WEST BENGAL

Maine bike insurance banwane the but payment successful ho giya tha lekin insurance nahi hua hai.avi mera amount refund nahi karta hai so please help me...
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V
vinothkumar s
from Noida, Uttar Pradesh
Feb 12, 2022
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Proposal is not converted to policy after payment

I have reached policy bazaar website to take a term policy. The details are given below:
Application number OP00444247.
Insurer: ICICI iPRU
Plan Name: ICICI iProtect Smart
Sum Assured: ₹10000000
payment of ₹9751 done 6th feb 2022

Issue was im unable proceed to fill proposal form due to auto debit option. I have raised complaint to policy bazzar customer care as well i sent email to their...
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R
Raghugiyer
from Pune, Maharashtra
Feb 12, 2022
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Torture sales calls

Address: Pune

Dear Team,

There is a telecaller Rahul who calls me inspite of saying not to to renew the policy. This is getting very hyper as he keeps on calling morning afternoon and evening. I have tried to ignore but he's very persistent and keeps on disturbing. Pls help...
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K
Kamal Aggarwal
from Pune, Maharashtra
Feb 11, 2022
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No update on the refund on Term plan bought through Policy Bazaar

I bought Max Life Term Plan through Policy Bazaar on 25th January. I made the payment of Rs 33, 977 on the same day as Policy premium. PB representative Mr. Rishabh told me that Policy will be issued within 4 working days after completing all the processes including Medical test. Medical test was done on 26th January. After that I waited for about 1 week but there was no update from PB. I started following up with the PB team over phone to...
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S
Saleemshimoga
Feb 8, 2022
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Insurance not updated in M parivahan

Address: Shimoga
Website: Policybazaar

I had made SBI General Insurance from the policy bazaar in 05/2021. Insurance has not been updated in M-privahan yet. 2 months have passed since the policy of main compliant registered in Policybazaar. The issues have not been resolved yet. When i call to DBI General insurance company they ask The insurance is not valid. Then i call the Policybazaar again, they will cut off the call. It will be done in a week. The third month of such talk...
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N
Nikhil
from Vadodara, Gujarat
Feb 6, 2022
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Complete bunch of Cheaters in whole company don't fall in any trap

PLAN NAME

Health Infinity (More Time)

BOOKING ID

[protected]

REFERENCE NO

581292

PLAN NAME

Health Infinity (More Time)

BOOKING ID

[protected]

REFERENCE NO

626069

PLAN NAME

Health Infinity (More Time)

BOOKING ID

[protected]br...
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S
Shubham Agrawal A1
Feb 5, 2022
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Policy not issued and no response

I live in USA and I have been submitted my policy on Jan12th but they have not issued the policy yet. This is not the worst part, I am calling them everyday from here and still not getting any reply. Email complaint to [protected]@policyBazaar get resolved in 1-2 day saying we resolved the issue.

its been really hard for me now to follow up with them, this is my application number: Application No:[protected]...
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O
Om7dude
Feb 2, 2022
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Car insurance claim rejected by dealer

Address: Korba Chhattisgarh

My car insurance claim is rejected by dealer for wrong NCB provide to me please settlement my car insurance claim...
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N
Naveenlohia
from Delhi, Delhi
Jan 28, 2022
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Policy bazaar employee used my personal data to Harrassing and bullying me

Address: Plot no.119 sector 44, Gurugram Haryana 122001

One of employee from policy bazaar has posted my contact information publicly for Harrassing me and bullying me
And that employee name is Yogesh Papnai he's my friend's friend his mobile no. Is
[protected] he has used his company tools and access my personal contact information for bullying harrassing me and made search history and quarries for health insurance and other car bike insurance and more other services
And...
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V
varunsaluja
Jan 23, 2022
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Car Insurance Policy not Received after Payment done || Reg Number : 7071007071

Hi Team,

I am Varun Saluja ( [protected] )
Car Number : PB10HD1877
Old Policy Number : 211200/31/2021/278309.
Payment done on 10th Jan 2022
Payment Amount : 8245

I had taken card insurance ( 211200/31/2021/278309) last year and Expired on 9th Jan 2022. I tried multiple times to payment for renew policy but no luck. Engaged Customer care but no luck and policy got expired.
br...
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N
nsingh.singh91
from Noida, Uttar Pradesh
Jan 4, 2022
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Refund not credited in my account

I have paid 11512.00 rupee on dated 14 dec 2021 for car insurance but policy not issued by the policy bazaar and also refund not credited in my account statement submit by me
my mobile number is [protected] Niraj Kumar Singh...
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N
nsingh.singh91
from Noida, Uttar Pradesh
Jan 4, 2022
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Policy not issued by policy bazar but I have paid 11512.00 and also not refund

Sir I have paid 11512.00 rupee on dated 14 dec 2021 for car insurance but my policy was rejected/cancelled by policy bazar and also he was not refund my pais amount...
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J
jayantkumar7
from Hyderabad, Andhra Pradesh
Jan 4, 2022
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Refund not received after 20 days

14th Dec - I made a payment of 35465/- towards Reliance super topup policy (Agent : Richa). I was told that the policy soft copy will be given in 24-48 hours.
16th Dec - I dropped email for status update. I did not receive any reply. I called 3 times for status update. I was told that a callback will happen in 10 mins. I did not receive any call back. Seeing lack of support, I dropped an email to cancel the policy and asked for a refund....
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A
Akshay.A.B
Jan 2, 2022
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2 wheeler policy not showing in Digilocker

I have renewed my 2 wheeler policy on policy bazaar today but I am not able to generate the policy document (SBI General Insurance) in Digilocker on entering the policy number and other required information.
This is the second instance. My previous year’s policy was also not reflecting in Digilocker, however I neglected it and took a print from the policy bazaar portal. I am now starting to feel something is not right while making...
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