Submit a Complaint
Claimed

Star Health And Allied Insurance Complaints & Reviews

www.starhealth.in
1.1
Last updated Aug 26, 2024
Complaints 567
Resolved
118
Unresolved
449
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Star Health And Allied Insurance

Having problems with Star Health And Allied Insurance?

File a complaint and get it resolved by Star Health And Allied Insurance customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Insurance
Star Health And Allied Insurance

Complaints recently resolved by Star Health And Allied Insurance customer care

View all complaints

Most useful Star Health And Allied Insurance reviews

Featured Star Health And Allied Insurance consumer stories

Star Health And Allied Insurance reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rk@bareta
from Faridkot, Punjab
Jan 18, 2019
Resolved
Report
Copy
Resolved

health insurance rejected from hospital

Address: Ludhiana, Punjab, 141116
Website: [email protected]

Dear sir / mam i have purchase your policy no.[protected] valid from[protected] from last 14 jan 2019 my father go to cmc hospital ludhiana for health checkup.in reports dr. Says we admit the patient. I give me all document or also tell we have star health insurance cashless then corporative office tell first you paid 2000 money for security. We will pay 2000 and after 4 days cmc close my account no. C7871279 due to balance and again coprative...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rakesh70
from Guntur, Andhra Pradesh
Jan 14, 2019
Report
Copy

claim no.cli/2018/131112/0212110

Address: 504292

I have submit the claim form for mediclaim of my father (Govindlal Agarwal) in october 2017,
and then your hyderabad office registered a cliam having no.Claim No.CLI/2018/131112/0212110. through agent.

after that i call the office and they given complaint no.(Dear Customer, Your Complaint/Request has been registered. CR[protected] ) on 02.09.2018.
and i also call to branch manager Mr. Mahender so many times at...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nibha Choudhary
from Hyderabad, Telangana
Jan 8, 2019
Report
Copy

rejecting insurance claim

Address: New Delhi, Delhi
Website: www.starhealth.in/health-insurance-plans/family-health-optima-insurance-plan

My sister pratibha choudhary had taken insurance from starting health insurance named as family health optima insurance-2017
.https://www.starhealth.in/health-insurance-plans/family-health-optima-insurance...⇄
Policy nowhere terms that coverage will be after 2years.
Now when the pre-authorization for cashless treatment is sent from hospital they are rejecting the request stating that policy is not completed for two years....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tejaswi Chalamcharla
from Hyderabad, Telangana
Jan 4, 2019
Report
Copy

missing of bills

Address: Hyderabad, Telangana

I have submitted the bills on sep 5th 2018 which were supposed to be returned off and asked me to claim again. Instead the employees misplaced the bills. Employees don't attend the calls. They don't respond on repeated visits. Worst insurance company. Irresponsible people. They also delayed giving the films submitted by us when it was urgent. I have applied for them on sep 22nd and got them in dec. That's how they work on urgency and emergency...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prof. Dr. Abhay Buchha
from Vasai-Virar, Maharashtra
Dec 24, 2018
Report
Copy

re: claims medical rejection - cli/2019/900000/0383600 - mr. jain international organisation - - jacid:9107219823020701

Address: Amravati, Maharashtra, 444601

Sir they are rejecting claim before doing detailed investigation inspite of repeated reply to get detailed report from concerning doctor / hospital and the discharge summary submitted is itself self explanatory. Although one mail for reminding them is being mailed but no reply received till date. Details of mail is stated as below.. Please kindly help me to get the mediclaim insurance amount at earliest. Thanks
Sir, again and again...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manikandan Anban
from Salem, Tamil Nadu
Dec 19, 2018
Report
Copy

star health insurance cheating & fraud

Address: Chennai, Tamil Nadu

Dear sir/mam
I’m 10 years police holder in star health insurance. For my stomach pain addmited in apollo spectra mrc nagar chennai. Before admitting i’m cleared to start health insurance in pondicherry about this surgery from my doctor side with return letter after this they have given pre approval 75000. I have admitted in hospital date: 12/12/18 & surgery done by on 13 th. They have discharge me by my doctor on 17th afternoon....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mids4u
from Hosur, Tamil Nadu
Dec 15, 2018
Report
Copy

health insurance cheat

Address: Thiruvananthapuram, Kerala
Website: www.starhealth.in

My father was hospitalised months back and i have provided all documents which they asked to produce initially. We are not getting any kind of support from the so called agent mrs. Uma devi. Days back we received many envelopes and messages stating that they need more documents. Since my father had a severe heart attack he was hospitalised in govt medical college, trivandrum and was an emergency situation we don't remember from where we should...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nithin vishnu
from Chennai, Tamil Nadu
Dec 7, 2018
Report
Copy

repeatedly receiving calls on a daily basis

Address: Chennai, Tamil Nadu, 600082

I have been recieving daily phone calls from star health insurance on a daily basis... A minimum of 3-4 calls a day... Even after repeatedly asking them not to call and telling that i am not interested in any policy they dont seem to care about personal choice and repeatedly keep calling. Planning to register a formal complaint of harrasment with the local police station and take them to court....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chandra Kishor Gupta
from Burla, Odisha
Dec 6, 2018
Report
Copy

claim settlement

Address: Cuttack, Odisha, 753001

Have submitted hospitsl admission bills for settlement of claims. To the surprise it was rejected. Got a call from chennai office asking for more documents of treatment as it was a govt hospital sgpgi lucknow and they didn't cooperate on verification to their agent whereas one doctor had visited the hospital at the time of admission and taken all reports copy. Still the claim was rejected. Now have been following with agent, sales manager,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
ChintankumarG
from Mumbai, Maharashtra
Dec 3, 2018
Report
Copy

dual payment done but refund still not received.

Address: 600034
Website: www.starhealth.in

On 6th nov 2018 i had renewed my policy (P/171117/01/2019/016978) through mobile application (Worst application, after deducting payment received message “transaction failed)

Mistakenly, i have done two transaction (For same single policy) one from hdfc credit card (Master card) and another one from indusind credit card (Master card).

Refund requested on same date through phone and mail, got confirmation mail...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jasdeepsaini
from Patiala, Punjab
Nov 25, 2018
Report
Copy

urgent need of noc but star health is not providing..........shaba00249780

Address: Hoshiarpur, Punjab, 146001

Dear Sir

Need NOC from Star Health insurance as request so many times in branch given request in written and surrender id card to operations department, kindly do the needful; as soon as possible..

Given request so many time in branch from 6 months now separately sending latter to Star Health head office and IRDA also.

This is star health promis to disturb us, how your company working in market,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Start Sri Nakkonda
from Kuzhithurai, Tamil Nadu
Nov 20, 2018
Report
Copy

lost of passport claim

Address: Madurai, Tamil Nadu, 625001
Website: [email protected]

Respected sir/madam,
I am nakkonda sukumar sridharan from madurai tamil nadu. On 16th of june 2018 i travel to europe by schegen visa for two months[protected] to[protected]. So i put a travel protect insurance in star health insurance. My policy number is p/121300/03/2019/000025 while i visited rotterdam (Netherlands) i miss my passport then i complaint and got fir in rotterdam police station. Then i go to indian embassy in "the...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DARSHAN RANKA
from Bengaluru, Karnataka
Nov 20, 2018
Report
Copy

agent seeks for cheating in health insurance policy

Address: Mandya, Karnataka, 571428
Website: For rejection of health insurance policy

My health insurance policy is not getting claimed in the hospital.. I’ve been paying since 8 year by now
Policy no-p/141125/01/2018/013286
My family plan sum assured policy is 1000000 got rejected to claim the policy
Agent name - phusalaldaiya/ba/[protected]
Fulfiller code - 141125 \ so141125
Agent cheated us by saying lies for the purpose of policy.. I ask you take strict action against the agent for...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
ghumatkarmangesh
from Mumbai, Maharashtra
Nov 19, 2018
Resolved
Report
Copy
Resolved

repudiation of mediclaim by starhealth

Address: Pune, Maharashtra, 410505

sub : rejected reimbursement of claim :cli/2018/151124/0470387, due to invalid and unlawful cause

policy number:p/151124/01/2018/000064

claim intimation no:no:cli/2018/151124/0470387

Name of patient :urmila tanaji dudhale

Date of birth:[protected]

Valid from:[protected]

Customer id :[protected]

Admission date:[protected]
br...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Stany Passana
from Malpe, Karnataka
Nov 16, 2018
Report
Copy

denial of insurance claim

Address: Dakshina Kannada, Karnataka, 575004

Policy availed in january 2016. No claims made until now. Now, when we claim for treatment of my wife, they are demanding discharge summary of december 2016 of our different hospital. For not providing that, they have denied cashless claim. Also, they threaten, reimbursement claim will be rejected, if the same details are not provided. Am i supposed to be sharing personal health reports with insurance companies who have not provided financial...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nkvenkat
Nov 16, 2018
Report
Copy

regarding reimbursement

Hi,

My parent's policy number is p/111117/01/2019/003849. My mother got admitted for angio in april. Rs.25, 000 has been settled by their pension policy scheme and the remaining amount paid by me. I have submitted all bills and documents to star health. They raised query several times and i tried to do my best my end. Insurance person came to hospital a month before and also to my home and inquired all details to clarify few...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vj_69
from Mumbai, Maharashtra
Nov 14, 2018
Report
Copy

reimbursement of accidental injury rejected

Address: 400078

I was injured during an accident and got clavicle broken. The police took me to fortis hospital which is their network hospital they did all necessarily investigations and found my clavicle broken. I got it operated from a different hospital. Their vigilance officer verified everything from the hospital and the police station and now after all the drama they are saying that they find it as a pre existing illness....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
meeneya123
from Mumbai, Maharashtra
Nov 13, 2018
Report
Copy

complaint against "star health and allied insurance company ltd".

Address: Mumbai City, Maharashtra, 400066

Sir,
Myself 'parag vilas deshpande'. I am having health policy (Policy no p/171127/01/2018/000099) with 'star health and allied insurance company ltd'.
(Branch office :borivali east, shop no 129, 130, 131, 1st floor, hari om plaza, m. G. Road,, borivali east, mumbai 400066). I am paying my premium on regular per annum basis. Mr abhijit desai is my star policy agent and on mid 2017 he filed a claim to star office. He provided...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahagauri
from Chennai, Tamil Nadu
Nov 9, 2018
Report
Copy

wrong information guided

Address: 110092

Dear sir, mam
This side bapi das i m sbi credit card user
Mr. Manoj mujhe call karte hai sbi ke behaf se credit card ke issue ke liye manoj ne mujhse bola ki aapka credit card pe koi bhi anually fees nahi hai mera banda aapke paas jayega aapse signature karwayega aap kar dena maine unke kehne pr kar di aur mere paas verification call pe pata chala ki mere card me 499 ka charge laga hua hai aur card bhi banke aaya hai mere...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Atul.chinu
from Delhi, Delhi
Nov 1, 2018
Report
Copy

claim rejected says pod.. i want to legal case

Address: Hisar, Haryana, 125001

My star health police started 21 oct 2017.. This was my family plan. But my wife diagnosed by cancer in jan 2018. But company was rejected the policy said that is pod.. I had all the proof of diagnosed... I want to file legal case... Plz help me i am suffering family problem plz help me
Thanks
Name... Preeti jain
Customer i'd number...[protected]
Phone no..[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Star Health And Allied Insurance related businesses

TTK Healthcare
3.6
(78)
IFFCO Tokio General Insurance
1
(189)
Bharti AXA
3
(879)