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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 31

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P
pankajgkp
from New Delhi, Delhi
Dec 11, 2022
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Sir me swiggy me delivery ka kaam karta hai delhi mein DE id 942680 459 rupees wrongly deduction,In my account please re

Address: @harshamjty sir me swiggy me dilevery ka kaam karta hu delhi me DE id 942680 459 rupees wrongly deduction,In my account please reverse my 459 deducti
Website: @harshamjty sir me swiggy me dilevery ka kaam karta hu delhi me DE id 942680 459 rupees wrongly deduction,In my account please reverse my 459 deduction amount aapki company K employee koi bhi nahi su

@harshamjty sir me swiggy me dilevery ka kaam karta hu delhi me DE id[protected] rupees wrongly deduction, In my account please reverse my 459 deduction amount aapki company K employee koi bhi nahi sunta hai is liye mujhe twitt karna pada...
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G
gkamineni
from Hyderabad, Andhra Pradesh
Dec 11, 2022
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Not bothering to refund for missing items in an order. Is it not their responsibility to resolve issues?

This is regarding order ID :[protected]ordered on 10th December, 2022) where I had ordered 5 items and 1 item was not delivered.

I raised a request on the Swiggy app and I got a reply from the email support that it’s the restaurant’s responsibility to pack the correct items. Isn’t it the responsibility of Swiggy’s employee who is collecting the package to check the contents or the number of items in the order.br...
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D
Drps12
Dec 11, 2022
Dec 15, 2022
This thread was updated on Dec 15, 2022
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Swiggy Instamart I didn't receive my order.

Address: Ground floor, 3& 4A park street MI road jaipur 302001
Website: swiggy Instamart

Order Id - [protected]
I didn't recieve order but status show delivered.when I called customer support, they denied for any help and solution.
highly disappointed! feel completely cheated and defrauded bye swiggy Instamart....
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G
gkamineni
from Hyderabad, Andhra Pradesh
Dec 11, 2022
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Not bothering to refund for missing items in an order

This is regarding order ID :[protected]ordered on 10th December, 2022) where I had ordered 5 items and 1 item was not delivered.

I raised a request on the Swiggy app and I got a reply from the email support that it’s the restaurant’s responsibility to pack the correct items. Isn’t it the responsibility of Swiggy’s employee who is collecting the package to check the contents or the number of items in the order.br...
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M
Mitali pradeep satam
Dec 10, 2022
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2 order were not completed but amount was debited from my account

I orderd something twice at the same time, amount is deducted from my account but order is not placed, the message show that "your order is not completed. Any amount if debited shall be refunded within 4-7 days". But no money has been refunded yet. The order id for the orders are #[protected] and #[protected]. Kindly look into this matter at the earliest....
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D
Drps12
Dec 10, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
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Swiggy Instamart I didn't receive my order but they marked delivered.

Address: Ground floor, 3 & 4A park street, MI road jaipur302001

Order Id - [protected]
I didn't receive my order but they marked delivered.
they didn't deliver my order and denied for refund. Shameless
Highly disappointed! I feel completely cheated....
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A
ashanbhag
from Mumbai, Maharashtra
Dec 10, 2022
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Swindled money and order did not get processed

Address: 2002, Elecia, Dosti Imperia, Manpada , Thane

Swindled me of my money and order did not go thru. I had purchased 7 caramel custards from Hotel Lucky thru Swiggy. The payment got pricessed in my icici bank but the order got failed.

I got this message
Your payment for Swiggy order #[protected] was not completed. Any amount if debited from your bank will get refunded within 4-7 days.

When i checked with the CSR they are saying they are not able to...
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9
9088223372
from Kolkata, West Bengal
Dec 10, 2022
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Customer company

Sir customer company tha isiliya mara I'd band kar diya he mera aplogo ko pass request tha dubara galthi hum nahe karange hamko khama karke mera ID open kar digeya to achahotha I'd 1383183 thank you Swiggy teems...
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S
Shree_234
Dec 9, 2022
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Order no: 153675773050

I have ordered Pizza with Buy One Get One free and French Fries and Muffin and Extra Cheese also
But I received only
Only one Pizza and French fries and Muffin
when I contacted Costumer care they offered me 56 as a token of apology for which I paid around 290 rupees....
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R
RaviTek
Dec 8, 2022
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Delivered expiry or near to expiry date items

Hello Sir/ Madam.

Yesterday I had placed an order from Swiggy. But they have delivered expiry or near to expiry items. I was trying to connect with the customer care for replacement but they are denying directly and saying that we won't be able to refund or replace. This means that in any case we have to consume those expiry products. They don't care about our health. They only want to make money by looting customers. Please...
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R
RaviTek
Dec 8, 2022
Dec 10, 2022
This thread was updated on Dec 10, 2022
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Received expiry or near to expiry items

Swiggy has delivered us the expiry or near to expiry items. I was chasing them since two days for replacement but they are not willing to do so. Instead they want us to consume those expiry items. Please take an action against these type of fraud companies. Thanks...
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V
Vanshita Pradhan
Dec 8, 2022
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Received Wrong Order and Refund policy

Website: www.swiggy.com/swiggy-instamart

I had order 1 haldiram Gol Kachori, 1 Maggi Masala Instant Noodles and 1 Gillete Venus Simply from instamart on 8 Dec, 2022. The order when recieved had totally different item. I recieved a Tea Pack worth 272.
My total billing amount was 197. Though it is not a huge amount but I am really not happy with this kind of service . Also I tried to give the products but there were no actions taken. I want a refund of what I paid.
br...
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R
Ravi Shankar pal
from New Delhi, Delhi
Dec 8, 2022
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My id is in the block list

Sir I am Ravi Shankar pal working in swiggy as a delivery partner from a long time OR honest and hardwork all the time since 5 years and never any complaint I have but on 1 Dec company deactivated my I'd pls sir I am requesting to you to activate my I'd again no mistake again pls help me

I am very great full to you
Thank you...
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R
Rumana Qureshi
Dec 7, 2022
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Order number 153418150843

I had ordered from frozen bottle 653 rupees, after an hour or so I got a call stating the order will take one hour else it will be cancelled. Without me confirming anything the order was cancelled and Got a message instantly. Now I am struggling since yesterday to get a solution but no proper guidance or update. This is not what a loyal customer needs to go through and bare the brunt of a restaurant mistake. Still struggling for a solution....
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N
Njain5
Dec 7, 2022
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Not delivered prepaid order worth 393

Hi, I ordered product, paid 393rs via paytm, they marked delivered but I did not received any order, I immediately called delivery boy he did not picked my call, than I complained on help chat they said sorry, on Swiggy call customer care they said delivery boy phone not reachable they cannot refund my money. Please refund my money, my order ID #[protected]...
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J
Jasks123
from Mumbai, Maharashtra
Dec 7, 2022
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Expired discarded products

Terrible exprience. Almost all products ordered from Swiggy Instamart were expired. It’s absolutely shocking. There is no way one can contact Instamart. No number or email. I received bread with fungus, old cans and worn out Tetra pack of nestle milk and Raw orange juice tasting old . Highly disappointed with Swiggy and Instamart. I want my refund. DO NOT BUY FROM INSTA MART...
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H
Hanma Hanma
Dec 6, 2022
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Swiggy delivery account activity

Address: Guntur, Guntur

Sir please activate my swiggy delivery account
1275898
[protected]...
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K
Kanhaiya Lal Singh
Dec 6, 2022
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Swiggy Payment done but order not placed

I completed my payment on swiggy but my order was not placed. Please solve this asap...
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N
Nitin@fraud
from Rohtak, Haryana
Dec 6, 2022
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I'm complaining about an order that has been cancelled by swiggy but they said it has been cancelled by me

Address: Bundl Technologies Pvt Ltd, Tower D, 9th Fl...
Website: Swiggy.com

I ordered 2 golden corn pizza from Pizza choice on December 6 at 12:15 PM but suddenly on 12:39PM my order was showing cancelled. I raise a request and they provided me helpline number and I called on that and talked to Priyanka (supervisor told me this name ) she told that it is mentioned in their statement that i had a word with one agent for cancelling my order and all information was provided to me regarding cancellation, i said I don't...
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S
Sabeena sana
from Tirupati, Andhra Pradesh
Dec 6, 2022
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Complaint regarding the order from swiggy and refund

Address: Tirupati, Chittoor, Andhra Pradesh

Hi My name is sabeena & I have placed an order on swiggy on[protected] french fries and masala puri) and the total cost is Rs.317/- from perambur Sri srinivasa sweets pure veg restaurant new Tiruchanoor Road, tirupati, . I have mentioned the address correctly but the swiggy executive called and asked the address, my sister told that it is near renigunta road and then he called that he is in my location. when i told him to come to the exact...
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